1. The document discusses eSociety by Jean Louis Lequeux, which is available under a Creative Commons license with no commercial or modifications allowed. 2. It is based on works found at http://weltram.eu, and inquiries can be made through the contact page at that site. 3. The document appears to be discussing creating a frequently asked questions (FAQ) page and addresses topics like what questions to include and how to make it engaging for users.

1. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
www n
why, who, when, where, what, which, etc.
Jean Louis LEQUEUX
http://weltram.eu
V 1.2 – June 16th, 2011

2. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
Summary
1. Summary
2. FAQ!
3. www²www3
4. FAQ or…
5. FACTS
6. FAQ-tab
7. Q/A
8. Finally
May 4th, 2011 QHSE Series, Jean Louis LEQUEUX http://weltram.eu
2

3. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
FAQ!
 All sites have a FAQ-tab!
(Frequently Answered Questions) Mine
should
have
one!
May 4th, 2011 QHSE Series, Jean Louis LEQUEUX http://weltram.eu
3

4. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
www² www3
 Web 2.0 or Web 3.0?
No! No! I
mean:
who, why, w
hat, etc…
or:
Questions?
May 4th, 2011 QHSE Series, Jean Louis LEQUEUX http://weltram.eu
4

5. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
FAQ … or unanswered questions?
 FAQ = Frequently Asked Questions…
Asked! Yes! But
how many
remain
unanswered?
May 4th, 2011 QHSE Series, Jean Louis LEQUEUX http://weltram.eu
5

6. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
FACTS!
 Answers may generate other
questions I’m raising
 Learn more with… so many
 Unasked questions
 Unanswered questions
question
 Unknown questions s
May 4th, 2011 QHSE Series, Jean Louis LEQUEUX http://weltram.eu
6

7. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
Q/A
 Are Questions and answers
unavoidable? Is it worth
a FAQ-
tab?
Not sure…
May 4th, 2011 QHSE Series, Jean Louis LEQUEUX http://weltram.eu
7

8. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
FAQ-tab!
 Should a FAQ-tab be a long
and dull list of questions Mine
 No! No! and No! should
be
smart!
May 4th, 2011 QHSE Series, Jean Louis LEQUEUX http://weltram.eu
8

9. eSociety by Jean Louis Lequeux is available under the terms of Creative Commons License - No
Commercial Use - No Modification 3.0 Unported. Based on a works at http://weltram.eu. For further
inquiries: http://weltram.eu/contactus.aspx
Finally…
 Here’s my FAQ-tab
 Is Lean Management useful for my Business Model (BM)?
 Yes, specially when your BM is a low-cost Model…
 Is the use of European words by Asian languages recent?
 No, this process has started long time ago…
 How to know if a place looks the same after years?
 Compare old photos with Google Earth photo…
 + all the questions in this PPT 
May 4th, 2011 QHSE Series, Jean Louis LEQUEUX http://weltram.eu
9