I. This document discusses solutions from Asterisk that could help Focus on the Family with their ERP and CRM needs.
II. Asterisk provides an NGO/NPO solution including volunteer management, donor management, and event management. They also offer a CRM solution covering donor management, event management, and family services.
III. For ERP, Asterisk's solution includes charity accounting standards, donation management, inventory management, and sales/services management to help Focus on the Family track their financial activities.
The document discusses AchieveLinks, a rewards program that associations can offer to members. It says that associations choose AchieveLinks to enhance loyalty, provide rewards, and generate revenue. Members earn points from everyday purchases that can be redeemed for a variety of rewards. AchieveLinks requires minimal effort from associations but provides marketing support and engagement opportunities for members.
Fishbowl Webinar Best Practices for Integrating Loyalty Programs & eClubFishbowl Marketing
The document provides an overview of integrating loyalty programs and eClubs. It defines loyalty marketing and discusses how eClubs and loyalty programs can work together to strengthen customer attachment. Key recommendations include using each customer touchpoint to build loyalty, meeting customers where they are on the loyalty continuum, and using eClubs to recruit new loyalty program members and convert eClub members. The integration of eClubs and loyalty programs can maximize their benefits by exchanging member data and designing offers to different engagement levels.
Personalisation Forum Group: support buddiesRich Watts
Newsletter of an organisation supported through the Strengthening DPULOs Programme. It provides peer support work for people with mental health conditions.
Online Communities For Associations: The Power of NowLeader Networks
Associations are one of the strongest candidates for online communities because they are able to accelerate member-care efforts, which is at the core of the association model. This plenary session, presented in April 2012 at the Digital Now conference in Orlando, FL addressed an audience of of association leadership.
The document discusses how nonprofits and educational institutions can benefit from Salesforce.com Foundation's philanthropic programs and discounted access to Salesforce products and services. It outlines how the Foundation provides grants and volunteer support from Salesforce employees, as well as significant discounts on Salesforce products to help nonprofits and schools deliver social impact through technology. It also highlights some examples of nonprofits and universities currently using Salesforce solutions through the Foundation's programs.
5 Ways To Leverage Social CRM To Drive Community Interaction And Member Engag...G3 Communications
Social media certainly provides powerful opportunities to send member engagement soaring, thanks to the natural connections that arise from posting, sharing, linking and “liking.” But in order to best take advantage of these new ways to develop a two-way dialogue with your members and boost their loyalty to the organization, you’ll need to develop a strong, clear strategy to navigate this new social universe.
This document summarizes a presentation by Beth Kanter and KD Paine on becoming a data-informed nonprofit. It discusses the 7 basic steps of measurement for networked nonprofits and introduces a maturity model for measurement practice with four stages: crawl, walk, run, fly. Key advice includes starting simply by discussing desired results and identifying relevant metrics, experimenting to evolve measurement over time, and using data to learn and improve. The presenters emphasize how measurement can help nonprofits better understand their impact and become more effective.
The document discusses AchieveLinks, a rewards program that associations can offer to members. It says that associations choose AchieveLinks to enhance loyalty, provide rewards, and generate revenue. Members earn points from everyday purchases that can be redeemed for a variety of rewards. AchieveLinks requires minimal effort from associations but provides marketing support and engagement opportunities for members.
Fishbowl Webinar Best Practices for Integrating Loyalty Programs & eClubFishbowl Marketing
The document provides an overview of integrating loyalty programs and eClubs. It defines loyalty marketing and discusses how eClubs and loyalty programs can work together to strengthen customer attachment. Key recommendations include using each customer touchpoint to build loyalty, meeting customers where they are on the loyalty continuum, and using eClubs to recruit new loyalty program members and convert eClub members. The integration of eClubs and loyalty programs can maximize their benefits by exchanging member data and designing offers to different engagement levels.
Personalisation Forum Group: support buddiesRich Watts
Newsletter of an organisation supported through the Strengthening DPULOs Programme. It provides peer support work for people with mental health conditions.
Online Communities For Associations: The Power of NowLeader Networks
Associations are one of the strongest candidates for online communities because they are able to accelerate member-care efforts, which is at the core of the association model. This plenary session, presented in April 2012 at the Digital Now conference in Orlando, FL addressed an audience of of association leadership.
The document discusses how nonprofits and educational institutions can benefit from Salesforce.com Foundation's philanthropic programs and discounted access to Salesforce products and services. It outlines how the Foundation provides grants and volunteer support from Salesforce employees, as well as significant discounts on Salesforce products to help nonprofits and schools deliver social impact through technology. It also highlights some examples of nonprofits and universities currently using Salesforce solutions through the Foundation's programs.
5 Ways To Leverage Social CRM To Drive Community Interaction And Member Engag...G3 Communications
Social media certainly provides powerful opportunities to send member engagement soaring, thanks to the natural connections that arise from posting, sharing, linking and “liking.” But in order to best take advantage of these new ways to develop a two-way dialogue with your members and boost their loyalty to the organization, you’ll need to develop a strong, clear strategy to navigate this new social universe.
This document summarizes a presentation by Beth Kanter and KD Paine on becoming a data-informed nonprofit. It discusses the 7 basic steps of measurement for networked nonprofits and introduces a maturity model for measurement practice with four stages: crawl, walk, run, fly. Key advice includes starting simply by discussing desired results and identifying relevant metrics, experimenting to evolve measurement over time, and using data to learn and improve. The presenters emphasize how measurement can help nonprofits better understand their impact and become more effective.
Andrés Iniesta is a famous 30-year-old Spanish football player who plays for FC Barcelona. He lives in Barcelona with his wife and daughter. On Mondays, Tuesdays and Fridays he trains with his team from 8:30 to 11:00 am and then takes English classes from 4:00 to 6:00 pm before working out with friends. On Wednesdays and Thursdays he sleeps in later and trains from 4:00 to 5:00 pm. On weekends he sometimes plays matches with his team and often wins, playing in his position as midfielder alongside other famous players like Xavi, Messi, Neymar, and Suárez.
This document appears to be a school assignment for a class called 1st ESO Bil C / D at IES Escultor Juan de Villanueva for the 2013-14 school year. The assignment asks students to explore the topic of "Our Own Monsters".
The document introduces the narrator's family members, which includes two brothers, five cousins, and grandparents with various names. It also lists the narrator's hobbies as rhythmic gymnastics, horseback riding, and painting. Additionally, it states that the narrator is 11 years old with brown straight short hair and brown eyes.
This document provides biographical information about Eloy Del Gallego Noval, including that he has a 15-year-old sister named Lola, his favorite sports are surfing which he started in 2008, skating which he does all year, and kayaking, and his interests include street dancing and various music groups.
The document contains menus from several imaginary restaurants with unusual and creative food combinations such as ballmeats of kangaroo, lemon ice cream with tomato sauce and nuts, and chocolate cake with pear sauce. It also includes menus with more traditional dishes like macaroni with tomato sauce, hamburgers, and pizza alongside prices in various currencies like dollars, pounds, and euros. The document suggests the restaurants aim to offer novel food experiences with unexpected and peculiar ingredients in their dishes.
The film is a drama set in the United States during the 1930s. It follows a veterinary student who falls in love with the wife of the cruel owner of the circus he works for. Their forbidden love is complicated by the jealous husband. In the end, both characters find new love interests.
British Christmas traditions include:
- Advent calendars from December 1-24, lighting advent candles, carol singing on Christmas Eve.
- Opening presents and attending church services on Christmas Day followed by a family dinner including turkey and pudding.
- Boxing Day on December 26th is a bank holiday for shopping. The Twelve Days of Christmas last until January 6th for staying with family.
- Other traditions include Christmas cards, crackers, trees, mistletoe, pantomimes and nativity scenes.
The document is a report about the San Fermin festival in Pamplona, Spain. It describes how the week-long festival begins on July 6th with the launching of a rocket from the town hall balcony. It notes that San Fermin is the patron saint being celebrated on July 7th. The report explains that every day during the festival, bulls are let loose in the streets for runs where men try to outrun the bulls, which sometimes results in injuries. It closes by stating the author's interest in attending the San Fermin festival.
This 3 sentence summary provides the key steps for making cheesecake according to the document:
The document provides a recipe for making cheesecake that involves grinding cookies and mixing them with butter before putting the mixture in a mold and baking for 10 minutes; mixing milk, cream, sugar, and gelatin on the stove until boiling and then pouring the mixture over the baked cookie layer; and allowing the cheesecake to cool before spreading strawberry jam on top and serving.
This document provides information about a team sport involving two teams aiming to introduce a ball into the opponent's goal by playing with hands. The sport is played in a court and requires throwing the ball after taking no more than three steps. Players on each team must wear matching clothes. Key rules are that the ball must be hit towards the goal and throwing is required to advance the ball.
Andres lives in the small village of Quintana in the center of Asturias, Spain. He lives with his parents, Sara and Andres, who are 51 years old, and his two sisters - Lucia, age 20, and Sabel, age 24. He also has grandparents named Paz and Angel. In his free time, Andres enjoys playing golf on Saturdays at a local school and watching Spanish football matches on the weekends with his friends. Andres attends high school in the nearby town of Pola de Siero called Escultor Juan de Villanueva, which has one gym and two buildings for different classes.
The document provides performance statistics for various automated trading strategies for crude oil futures contracts from April 2012 to June 2012. It includes the profit/loss, percentage of profitable trades, Sharpe ratio, number of trades, and net profits for each strategy on a monthly and year-to-date basis. The final section shows the daily performance statistics for June 19-29, 2012 of additional strategies, as well as their total results for that time period.
Leveraging social media in the enterprise context requires holistic enterprise architecture, IT and information management strategy, as well as alignment with corporate marketing objectives and planning.
Spain is located in southwest Europe and borders France, Portugal, and Andorra. There are 17 autonomous communities within Spain, each with their own unique cultures, languages, popular festivals, and foods. The capital of Spain is Madrid.
The San Fermín festival is an annual celebration held in Pamplona, Spain from July 6-14 to honor Saint Fermin. It begins each day at noon with the firing of a rocket from the town hall balcony and ends at midnight with a farewell song. One of the most famous traditions is the running of the bulls, where daring participants run 849 feet through the streets being chased by bulls until arriving at the bullring, with the runs taking place daily between 7-14 July starting at 8am on average lasting 2-3 minutes.
Global Business Solutions is a family run business that offers marketing and intelligence solutions to connect professionals from around the world with organizations. It hosts global business events that bring together senior executives to network, participate in panel discussions, workshops and keynote speeches. The events are carefully planned with pre and post event marketing. Sponsorship packages are available at various levels to maximize exposure for sponsors.
KINSHIP enterprise is a social business consultancy that believes every organisation has the potential to become a true social business – a business that empowers its people and customers to achieve and innovate through collaboration and achieves engagement at scale
Andrés Iniesta is a famous 30-year-old Spanish football player who plays for FC Barcelona. He lives in Barcelona with his wife and daughter. On Mondays, Tuesdays and Fridays he trains with his team from 8:30 to 11:00 am and then takes English classes from 4:00 to 6:00 pm before working out with friends. On Wednesdays and Thursdays he sleeps in later and trains from 4:00 to 5:00 pm. On weekends he sometimes plays matches with his team and often wins, playing in his position as midfielder alongside other famous players like Xavi, Messi, Neymar, and Suárez.
This document appears to be a school assignment for a class called 1st ESO Bil C / D at IES Escultor Juan de Villanueva for the 2013-14 school year. The assignment asks students to explore the topic of "Our Own Monsters".
The document introduces the narrator's family members, which includes two brothers, five cousins, and grandparents with various names. It also lists the narrator's hobbies as rhythmic gymnastics, horseback riding, and painting. Additionally, it states that the narrator is 11 years old with brown straight short hair and brown eyes.
This document provides biographical information about Eloy Del Gallego Noval, including that he has a 15-year-old sister named Lola, his favorite sports are surfing which he started in 2008, skating which he does all year, and kayaking, and his interests include street dancing and various music groups.
The document contains menus from several imaginary restaurants with unusual and creative food combinations such as ballmeats of kangaroo, lemon ice cream with tomato sauce and nuts, and chocolate cake with pear sauce. It also includes menus with more traditional dishes like macaroni with tomato sauce, hamburgers, and pizza alongside prices in various currencies like dollars, pounds, and euros. The document suggests the restaurants aim to offer novel food experiences with unexpected and peculiar ingredients in their dishes.
The film is a drama set in the United States during the 1930s. It follows a veterinary student who falls in love with the wife of the cruel owner of the circus he works for. Their forbidden love is complicated by the jealous husband. In the end, both characters find new love interests.
British Christmas traditions include:
- Advent calendars from December 1-24, lighting advent candles, carol singing on Christmas Eve.
- Opening presents and attending church services on Christmas Day followed by a family dinner including turkey and pudding.
- Boxing Day on December 26th is a bank holiday for shopping. The Twelve Days of Christmas last until January 6th for staying with family.
- Other traditions include Christmas cards, crackers, trees, mistletoe, pantomimes and nativity scenes.
The document is a report about the San Fermin festival in Pamplona, Spain. It describes how the week-long festival begins on July 6th with the launching of a rocket from the town hall balcony. It notes that San Fermin is the patron saint being celebrated on July 7th. The report explains that every day during the festival, bulls are let loose in the streets for runs where men try to outrun the bulls, which sometimes results in injuries. It closes by stating the author's interest in attending the San Fermin festival.
This 3 sentence summary provides the key steps for making cheesecake according to the document:
The document provides a recipe for making cheesecake that involves grinding cookies and mixing them with butter before putting the mixture in a mold and baking for 10 minutes; mixing milk, cream, sugar, and gelatin on the stove until boiling and then pouring the mixture over the baked cookie layer; and allowing the cheesecake to cool before spreading strawberry jam on top and serving.
This document provides information about a team sport involving two teams aiming to introduce a ball into the opponent's goal by playing with hands. The sport is played in a court and requires throwing the ball after taking no more than three steps. Players on each team must wear matching clothes. Key rules are that the ball must be hit towards the goal and throwing is required to advance the ball.
Andres lives in the small village of Quintana in the center of Asturias, Spain. He lives with his parents, Sara and Andres, who are 51 years old, and his two sisters - Lucia, age 20, and Sabel, age 24. He also has grandparents named Paz and Angel. In his free time, Andres enjoys playing golf on Saturdays at a local school and watching Spanish football matches on the weekends with his friends. Andres attends high school in the nearby town of Pola de Siero called Escultor Juan de Villanueva, which has one gym and two buildings for different classes.
The document provides performance statistics for various automated trading strategies for crude oil futures contracts from April 2012 to June 2012. It includes the profit/loss, percentage of profitable trades, Sharpe ratio, number of trades, and net profits for each strategy on a monthly and year-to-date basis. The final section shows the daily performance statistics for June 19-29, 2012 of additional strategies, as well as their total results for that time period.
Leveraging social media in the enterprise context requires holistic enterprise architecture, IT and information management strategy, as well as alignment with corporate marketing objectives and planning.
Spain is located in southwest Europe and borders France, Portugal, and Andorra. There are 17 autonomous communities within Spain, each with their own unique cultures, languages, popular festivals, and foods. The capital of Spain is Madrid.
The San Fermín festival is an annual celebration held in Pamplona, Spain from July 6-14 to honor Saint Fermin. It begins each day at noon with the firing of a rocket from the town hall balcony and ends at midnight with a farewell song. One of the most famous traditions is the running of the bulls, where daring participants run 849 feet through the streets being chased by bulls until arriving at the bullring, with the runs taking place daily between 7-14 July starting at 8am on average lasting 2-3 minutes.
Global Business Solutions is a family run business that offers marketing and intelligence solutions to connect professionals from around the world with organizations. It hosts global business events that bring together senior executives to network, participate in panel discussions, workshops and keynote speeches. The events are carefully planned with pre and post event marketing. Sponsorship packages are available at various levels to maximize exposure for sponsors.
KINSHIP enterprise is a social business consultancy that believes every organisation has the potential to become a true social business – a business that empowers its people and customers to achieve and innovate through collaboration and achieves engagement at scale
This document summarizes the third session of the Peer Learning Group on measuring the networked nonprofit. The session focused on defining goals, audiences, and key performance indicators for measurement projects. Participants then shared details of their action learning projects which involve designing and implementing measurement strategies. Next steps include uploading project descriptions to the wiki by March 1st and the next session will focus on measuring engagement and influence on March 18th.
The document provides a framework for developing an effective social media strategy, emphasizing the importance of research, objectives, content creation and distribution across major social platforms, and establishing metrics to track performance and ROI. It outlines maturity phases for social media strategy and recommends focusing deeply on a few key channels rather than spreading resources too thin. Successful companies are more engaged across social media and focus on building relationships and conversations rather than just promotional push content.
1) Nettingsolutions provides marketing services such as lead generation, campaign planning and execution, data management, and general CRM support for clients.
2) Their services aim to reduce costs, generate qualified leads, optimize processes, and create a centralized solution to facilitate decision making.
3) They take a customer-centric approach to promote lead generation and loyalty through various marketing campaigns and programs tailored for each client.
Truebridge provides an education based marketing system called "Smart Life Connect" that helps financial institutions generate more revenue by using life event content delivered through their existing communication channels to uncover customer needs, initiate dialogues, and set up sales appointments. The system provides a library of educational content organized by life events and topics that customers can access online or through mobile to learn about their financial needs and be connected to specialists. Financial institutions are able to leverage this resource to strengthen relationships with customers and generate more cross-selling opportunities.
Nettingsolutions provides lead generation services through marketing campaign planning, execution, and reporting. Their services include (1) coordinating marketing campaigns, (2) managing data and processes to optimize operations and reduce costs, and (3) generating qualified leads and measuring results. The document outlines their campaign planning, segmentation, targeting, and measurement approaches to help companies achieve objectives like brand awareness, lead generation, and customer loyalty.
The document discusses strategies for promoting and managing online events such as workshops, seminars, and conferences. It provides tips for setting event objectives, promoting events through various channels like social media and mobile marketing, engaging attendees through registration, communication, and follow-up both before and after the event, and measuring the event's success through reporting and feedback. The goal is to make the event management process more efficient and maximize attendance and engagement through an integrated online strategy.
This document outlines a 7-step process for becoming a social office hero by driving trials of a new software product through social media. The steps are: 1) Define clear goals aligned with business objectives; 2) Integrate social strategies with internal teams and plans; 3) Listen to and monitor social conversations; 4) Engage by adding value to social streams; 5) Build successful social channels; 6) Activate and reward key evangelists; 7) Analyze social metrics and business results. Following this process increased the company's social reach and engagement, drove more software trials, and had higher sales conversions than other marketing channels.
Epilife Consulting Inc. provides educational training and program development services to help organizations achieve their community engagement objectives. Their vision is to advance the global community's purpose and their mission is to help organizations through quality services. They offer organizational development, project development, training and publicity benefits to build stakeholder relationships, brand recognition, and social impact.
The Jason Smith Agency provides insurance and financial planning services to help clients protect, plan, and prosper. They utilize a six-step strategic planning process to analyze a client's current situation, discuss goals and priorities, suggest solutions, determine priorities, formulate a strategic plan, and provide annual reviews. The agency focuses on protecting clients from risks, helping them recover from the unexpected, and realizing their dreams through a customized approach.
Presentation given by Miles Appel, Executive Director internal Web Capabilities at Kaiser Permanente and Gia Lyons, Director Strategic Conswulting at Jive Software at Enterprise 2.0 San Francisco 2009.
This document discusses how loyalty programs are evolving beyond just transactional rewards to focus more on customer engagement and emotional loyalty. It notes that while financial rewards are still important, programs need to provide achievements and recognition to build deeper loyalty. Successful programs recognize both transactions and interactions, offer a variety of reward types, and keep the customer experience fresh and surprising. The best programs also facilitate social connectivity and tailor the experience to each individual customer. Overall, the key is moving beyond just rewarding transactions to fostering real engagement and emotional loyalty through a well-designed, integrated customer experience.
These are the slides that were used at the first In-Person meeting of the PHXBusinessOwners Group. Please contact Robb Evans at robb.evans@PHXBusinessOwners.org with any questions.
The document discusses planning a successful nonprofit event through promotion and maximizing attendance. It recommends using email newsletters, websites, calendars and directories 5-6 weeks ahead to create buzz. Invitations, registration forms, social sharing and Facebook apps should be used 3-4 weeks ahead to increase registration. Reminders, tickets, and social media posts in the 0-2 weeks lead up help maximize attendance. Following up with surveys, homepage updates and emails after the event can create buzz for future events.
The document discusses creating a coherent social business strategy. It outlines 6 stages of social business maturity: 1) Planning, 2) Presence, 3) Engagement, 4) Formalized, 5) Strategic, and 6) Converged. Each stage involves typical goals, metrics, initiatives, and organizational resources. Examples are provided for how companies like Red Cross, Shell, eBay, and Sephora implement social strategies at different stages. Key recommendations for a successful social strategy include aligning executives with clear business goals, asking the right questions, creating a culture of sharing, developing discipline and process, and mastering the art of failure.
Web 2 0 knowledge management and social networking- why should i careDani
The document discusses knowledge management and social networking. It argues that organizations must invest in knowledge capital to engage employees, share expertise in real-time, and avoid losing knowledge from attrition. The CustomerVision solution provides an out-of-the-box social networking platform to capture and share information for improved collaboration and organizational performance. Case studies demonstrate how the platform enhances communication, training, and communities of practice.
The document summarizes an Idaho expansion plan for a company looking to establish new leadership and training hubs in the state. It outlines a competitive selection process for candidates and discusses providing stable leads, conducting in-home laptop presentations, analyzing family needs, and proposing customized benefit programs. It describes a performance-based compensation plan where representatives can achieve yearly incomes over $100,000 and advance in their career. The plan is to transition to a community-based company with over 300 offices by expanding into new areas of Idaho such as Twin Falls and Coeur d'Alene.
HOW TO REDUCE YOUR CHURN RATE & INCREASE CUSTOMER LOYALTYSusan Emerick
This document discusses strategies for increasing customer loyalty. It emphasizes focusing on meeting customers' human needs like sense of accomplishment, belonging, and support. Specific recommendations include celebrating customers' successes, empowering them to support each other, and acknowledging disruptions to their workflows. Case studies at IBM found approaches like these increased productivity, knowledge sharing, and sense of belonging while reducing costs. The presenters encourage prioritizing great customer experiences through social media engagement and community building.
This document summarizes a presentation about Emailvision, a company that provides marketing automation solutions. Some key points:
- Emailvision has 4000+ clients, 800 employees, and $90M annual revenue with 40% growth.
- Their technology allows for targeted, analytics-driven 1-to-1 marketing across email, mobile, and social channels.
- Customer retention is more profitable than acquisition, and their solutions help clients improve retention through automated lifecycle programs.
- Case studies show clients achieving higher open/click rates and multiplying conversion rates using Emailvision's customer intelligence and campaign tools.
This document appears to be a webpage for an online bookstore called NoQ Store. It includes sections for featured items, special offers, categories of products for sale, and links to order books, subscribe to their newsletter, and learn more about the company. The page promotes free shipping and lowest price guarantees on books.
The proposed mobile app allows users to search for restaurants by location, cuisine, amenities, budget, and type; view promotions; take and edit photos of food to share; access deals and coupons from establishments; track where they eat and expenses in a food timeline; and view other users' restaurant visits and posts - all in one app for food lovers to share across social media. The app aims to be an all-in-one solution for those interested in food photography and experiences.
Here are some content ideas for Twitter:
- Teaser images of upcoming collections
- Polls and questions to engage followers
- Retweets of fashion news and influencers
- Behind the scenes snippets and photos
- Live tweets from events
- Quotes and inspirations
- Short form blog posts
- Contests and giveaways
- Customer service and support
- Drive traffic back to website and Facebook
The goal is to provide bite-sized, shareable updates multiple times per day to build an engaged following. Interactivity through questions, polls and retweets is important on Twitter.
The document describes an iTheatre membership and loyalty program that includes acquiring new members through email campaigns, onboarding new members, retaining existing members, reactivating inactive members, and advocating for theatre through social media. Key aspects include sending introductory emails to leads, welcoming new members, monthly engagement emails for current members, reward programs, reactivation emails for inactive members, and using blogs and YouTube to promote theatre and iTheatre productions to younger audiences.
The document summarizes the key steps in developing and implementing a membership program for The Cocoa Trees. It outlines developing an introductory email campaign to acquire new members. It then discusses onboarding new members, retaining members through rewards and events, reactivating inactive members, and conducting an advocacy campaign through blogging on the health benefits of chocolate. The overall goal is to strengthen The Cocoa Trees membership program through various engagement and retention initiatives.
Asterisk Enterprise Mobility Solutions allows businesses to enhance productivity through mobile means. It offers three core functionalities: Mobile Sales, Mobile Forms, and Mobile SharePoint. These solutions allow employees to access CRM data, manage documents, and file paperless forms from any mobile device, giving them more time for sales and allowing instant data updates without returning to the office. Asterisk Enterprise Mobility Solutions unites these offerings to create a virtual and mobile-powered workforce.
The document discusses how to turn old leads into new leads through a contact exchange platform called www.thenewlead.com. It explains that old leads have little use if not sold or re-engaged, and are just sitting in databases. The platform allows users to submit their old leads, get points to acquire new leads, and makes use of excess contacts while limiting expenses.
The New Lead is the largest online business contact database in Asia containing decision-makers such as managers, directors, VPs, CIOs, and CEOs. They have accurate, up-to-date, and verified business card information for these contacts. Users can exchange their unused contacts for credits to obtain a new set of contacts through the company's website at www.thenewlead.com.
This document discusses finding contacts in hard-to-reach cities throughout India. It notes that while major cities are easy to find contacts in, smaller cities can be more difficult. However, the website www.thenewlead.com allows users to easily find contacts located anywhere in India, including smaller cities like Orissa, Gurgaon, Mangalore, and more. The website provides a fast and easy way to obtain contacts across India.
A one for one contact exchange platform allows users to trade unused contacts for new contacts. Users can submit their contact lists to be verified as accurate and up-to-date. If approved, the contacts are worth points that can be used to acquire new contacts from other users. If rejected, the contacts are outdated or inaccurate. The platform increases the number of contacts users have access to while reducing monetary costs and putting previously unused contacts to use.
Finding contacts in South East Asia can be challenging due to language and cultural barriers, but www.thenewlead.com provides an accurate and up-to-date database of decision-makers from countries like Malaysia, Indonesia, Vietnam, Thailand, Philippines, and Singapore that includes names, job titles, phone numbers, emails, company addresses, and more to help users find quality leads in the region quickly and easily.
2. I. Asterisk Company Profile
II. Focus on the Family Company Profile
III. Focus on the Family Challenges
IV. Asterisk NGO/NPO Solution
V. CRM Solution
VI. ERP Solution
Agenda
3. Customer Based: Services:
More then 150 customers Enterprise Resource Planning
International Partner Network Customer Relationship
Reach: Management
More than 50 Countries Business Intelligence
Online Media
Mobility
HQ Office:
Singapore
Offices:
Malaysia, Philippines,
Why Choose
Thailand, India
Asterisk
5. Products &
Enterprise
Resource
Services
Planning Customer
Relationship
Management Business
Intelligence
Online
Media Mobility
6. The Initiative
Familiar to your Fits with your Fuels your Enables confident
people systems business decision making
productivity
Structured Unstructured
7. Focus on the Family Singapore
is a local charity with IPC
Focus on the status dedicated to helping
families thrive.
Family Profile
By providing affordable and
quality family life education
through talks and workshops,
resources on an array of
important issues, personal
counselling, and much more,
they aim to support every
family with trusted help and
encouragement.
Mailing lists and monthly newsletters were implemented in their
program as well as having an active facebook page, a youtube
channel and a blog that clearly articulates the company’s aims and
goals.
8. Focus on the Focus on the family has
already established a strong
Family Profile advocacy amongst the
community. It has already
successfully planted the seeds
of its valuable cause and has
consistently reaped the
satisfactory rewards of seeing
families thrive happily in the
midst of a troubled world.
But it’s a daily battle and Asterisk would like to help to make it
easier and simpler for Focus on family to simply focus on their
campaign; help families thrive at every stage of life.
9. Specifically tailored for a charity organization,
Asterisk offers the Asterisk NGO/NPO Solutions which
includes both an ERP and CRM Solution, that would
cover all the needs and challenges that Focus on
the Family might be experiencing and would be
meeting in the very near future.
Asterisk
NGO/NPO
Solutions
11. • Volunteer Management
• Donor Management
• Event Management
• Family-oriented services
• Web Store
Management
Strengthen your
organization
and
community
13. 1. Donor Management
2. Event Management
Asterisk
3. Contact Management
CRM Solutions
4. Family Oriented
for Focus on
Services
the Family
5. Email Marketing
The following functions
are included in the said
Services
solution:
These would be all under
an umbrella program, the
Asterisk Membership &
Loyalty Program
14. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
The Focus on the Family staff will
be able to send an introductory
eDM to its leads and contacts
through the Asterisk CRM
Membership & Membership & Loyalty Solutions.
Loyalty Program: Contacts can be managed and
Customer updated easily and the targeting
Member of each group segment (through
Acquisition the Contact Management
function), whether they are
Membership & Loyalty
Program Step 1 volunteers, donors or just family
participants can be done
flawlessly.
eDMs that would tailored to each
target segment would then be
created.
15. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
Donor eDM
16. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
Volunteer eDM
17. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
Family Participant eDM
18. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
It can also show web page
views and interactions:
Membership &
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
19. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
As well as the no. of recipients
who opened the eDM, as well
as the number of bounced
Membership & backs:
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
20. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
All Intro Membership eDM will contain
a link, directing users to the online
membership form in Focus on the
family website:
Membership &
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
21. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
Landing page
Sign up as a donor:
22. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
Sign up as a volunteer:
23. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Customer
Member
Acquisition
Membership & Loyalty
Program Step 1
Or sign up as a regular family
participant. Upon successful
sign-up, there’s the next step.
24. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Users will be informed of the
approval of their membership
application via a welcome
Membership & eDM.
Loyalty Program:
Membership on There will be separate eDMs as
Boarding well for the different target
Membership & Loyalty
markets.
Program Step 2
25. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Membership on
Boarding
Membership & Loyalty
Program Step 2
Donor eDM
26. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Membership on
Boarding
Membership & Loyalty
Program Step 2
Volunteer eDM
27. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Membership on
Boarding
Membership & Loyalty
Program Step 2
Family Participant eDM
28. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
A welcome brochure and
thank you gift would be mailed
to the donors, the market who
would be contributing the most
of the financial support.
Membership &
Loyalty Program:
Membership on
Boarding
Membership & Loyalty
Program Step 2
Sample gift
Next step then would be…
29. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
To keep members constantly
engaged, updated and
interested, monthly eDMs will
Membership & be sent to them.
Loyalty Program:
Membership Focus on the family newsletter
Retention program would then be
Membership & Loyalty
reinstated with the latest news
Program Step 3 and articles about sustaining a
happy marriage, smart
parenting tips, counselling
privileges as well as invites to
events, workshops and Focus
on the Family programs.
30. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Membership
Retention
Membership & Loyalty
Program Step 3
Sample event eDM
31. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Membership
Retention
Membership & Loyalty
Program Step 3
Sample articles eDM
32. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Certain events and activities
can also be offered for
members as a reward. The
Membership & Event Management function
Loyalty Program: then would be especially useful
on this part, as it can also help
Membership
the organization with the
Rewards
budgeting, planning,
Membership & Loyalty scheduling, booking, floor plan
Program Step 4
management, marketing,
invitation, registration, and
other necessary event
requirements.
33. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Possible for members can be:
• Exclusive event invites
Membership & • Updates and Advice on how
Loyalty Program: to nourish a happy family life
Membership • Workshops & Programs for
Rewards Couples
Membership & Loyalty • Brain and Fitness Programs
Program Step 4 • Parenting tips
• Interactive workshops for the
whole family
• Web store discounts
• Freebies
34. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Reward programs are one way
of ensuring the retention of
members by keeping them
Membership & happy and engaged.
Loyalty Program:
Membership For members who aren’t that
Rewards engaged in any efforts of the
Membership & Loyalty
Focus on the Family campaign
Program Step 4 may bring, there’s always the
next step.
35. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
The Focus on the Family staff
will be able to identify inactive
members, those who haven’t
Membership & participated in any activities or
Loyalty Program: may they be a volunteer, a
donor or just a regular family
Membership
participant.
Reactivation
Membership & Loyalty
Program Step 5 These inactive members will be
reminded of their status via the
“We Missed You” eDM which
will be sent using the CRM
Membership Solutions.
36. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Membership &
Loyalty Program:
Membership
Reactivation
Membership & Loyalty
Program Step 5
Sample eDM
37. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Efforts such as the “We Miss
You” email will be effective in
Membership & regaining lost members and
Loyalty Program: reminding them of the helpful
Membership benefits and advantages of
Reactivation their Focus on the Family
Membership.
Membership & Loyalty
Program Step 5
38. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Thought Leadership
Since Focus on the Family
Membership & already maintains a blog and
Loyalty Program: youtube channel for their
Campaign materials and resources,
Advocacy, integration of these materials
should be made then to the
Thought
eDMs and newsletters, further
Leadership
engaging readers to visit the
Membership & Loyalty blog and even watch their
Program Step 6
videos.
39. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Thought Leadership
Membership &
Loyalty Program:
Campaign
Advocacy,
Thought
Leadership
Membership & Loyalty
Program Step 6
Link Facebook and
Youtube page to
newsletters
40. Acquisition On Boarding Retention Rewards Reactivation Thought Leadership
Thought Leadership
Regular upkeep of both media
Membership & channels and Facebook page
Loyalty Program: should be done, ensuring that
Campaign a steady slate of relevant
Advocacy, topics would be covered,
strengthening the advocacy of
Thought
the Focus on the Family.
Leadership
Membership & Loyalty
Program Step 6
42. Charity Accounting
Standards
Donation Management
Web Store Inventory
Event Management
Track, manage
and monitor
your financial
activities
43. 1. Charity Accounting
Standards and Processes
Asterisk
2. Chart of Accounts
ERP Solutions
for Focus on 3. Inventory Management
(Bookstore and Novelties)
the Family
The following functions 4. Sales Management
are included in the said
solution: 5. Services Sales Management
6. Fixed Assets Management
7. Purchasing and Procurement
8. Reporting and Analytics
44. Charity Accounting
Standards and
Processes
This will make it
easy to generate
financial
statements on
how they receive
findings and
resources,
enhancing its
financial
transparency with
its donors and the
government.
45. Charity Accounting
Standards and
Processes
The Statement of
Financial Activities
provides a clearer
way of tracking and
monitoring the use of
an organization’s
resources and funds
for its objectives, for
the benefit of their
donors and
beneficiaries.
46. Charity Accounting
Standards (Chart of
Accounts)
An IPC friendly-
system, it also
enables a charity to
receive tax-
deductible
donations by simply
following industry
standards and
government
regulations by
submitting the right
format for financial
statements.
47. Inventory Management
(Bookstore and
Novelties)
Direct your inventory
management
methods to improve
operational
effectiveness. With
on-demand visual
and reportable
quantity
availability, on the
shelf, incoming
material notification
and production order
tracking supporting
your customer needs
is simplified.
48. Sales Management
Capture information
about orders.
Manage SLAs,
contracts and
warranties. Prioritize
and escalate tasks.
Track service items
and parts. Register
and track serviced
equipment. Set up
and maintain service
prices. Access,
analyse and
understand operation
performance and
profitability.
49. Services Sales
Management
Build and establish long-term
relationships with your
customers with service-
contract management and
consistent logging and
tracking of equipment and
services. Respond quickly to
customer-service requests and
use information from across
your business to make
profitable decisions about the
costs, inventories, workloads,
and financial returns of your
service operation. Equip
people in your organization to
manage contacts,
opportunities, and campaigns
efficiently while building
customer relationships that
help drive sales and
encourage loyalty.
50. Fixed Assets
Management
Control and manage
the entire lifecycle of
your fixed assets –
from acquisition to
disposal – to maximize
the value of your
business investments.
This function equips
you to accurately
record, track,
depreciate and
dispose of you
company’s asset with
minimal effort and
maximum flexibility.
51. Purchasing and
Procurement
Provide easy, real-time
visibility into purchasing,
and financial information
across multiple locations.
Maintain accurate real-
time inventory data and
optimize layout, picking
methods, and
movement. Create
accurate demand
forecasts.
52. Reporting and
Analytics
Allows you to
schedule reports and
automate data and
even distribute the
information within the
internal team with no
hassle, optimizing
productivity by
controlling those data
and translating those
into comprehensive
reports.