There are huge variations in behaviour and characteristics between different types of travellers.
Without the power of robust offline consumer audience data behind them, digital marketing strategies result in unengaging interactions with users. Kantar Media's TGI data reveals meaningful differences in attributes and passion points amongst holiday travellers. Activated through Eyeota TGI data can be targeted and analysed through major DMPs and DSPs. Continue reading to learn more!
The document analyzes the tourism market in Malaysia and the potential market for a new business called AirVenture Ltd that offers luxury adventure tours using drones. It finds that tourism in Malaysia has grown in recent years and adventure tourism generates $4 billion annually. AirVenture plans to target high-income individuals and families interested in activities like snorkeling and bungee jumping. Its main competitors are dive centers and resorts that also offer these services. While competitors have experience, AirVenture sees opportunities in being first to offer these tours via drone and in tapping the large customer traffic to Sipadan Island. Challenges include setting prices as a new entrant and unpredictable weather affecting trips.
Tnooz-Datalex webinar - BIG ideas for travel retailKevin May
The document discusses several big ideas for travel retail, including active listening to understand customers, optimizing touchpoints to upsell customers, offering tailored options to save customers time, and using all channels to reach customers. It emphasizes merchandizing products to maximize value, demand, and profit, listening to customers, and getting stakeholders aligned to innovate the travel experience.
Understanding clients and their needs is important for marketing. Bayern Munich understands fans needs by keeping ticket prices low. Understanding the market allows tailoring products and communication. Everton got fan input on a new badge. SWOT analysis evaluates strengths, weaknesses, opportunities and threats of projects. Audience profiling obtains demographic and preference data to target advertising. The marketing mix consists of product, price, place and promotion elements. Coca-Cola uses various materials like trucks and product placements.
Understanding clients and their needs is important for marketing. Bayern Munich understands their clients needs by keeping ticket prices low. SWOT analysis is a useful tool for market analysis as it identifies strengths, weaknesses, opportunities and threats. Audience profiling involves gathering demographic information to understand a target audience. The 4 Ps of marketing are product, price, place and promotion. Coca-Cola uses a wide range of marketing materials from advertisements to product placement.
The document discusses Cox & Kings, a tourism company in India. It provides details about the company's history, operations, competitors and segmentation of tourists. It also outlines Cox & Kings' brand strategy to achieve a well-defined brand personality and acquire 17% market share through promotion of various tourism segments, improving services, and using technology and marketing initiatives.
The document discusses Cox & Kings, a tourism company in India. It provides details about the company's history, operations, competitors and strategies. Cox & Kings has over 250 sales points across India and operates in 19 countries. It aims to achieve a 17% market share through developing unique brand positioning and consistent promotion. The company's brand vision is to offer additional tourism segments and improve service quality over the next 5 years.
Insignia Tourism Marketing is an Indian company that specializes in customized outbound tourism experiences. It entered the market in 1998 with a focus on unique, personalized vacations for independent travelers ("FITs") under its brand "Mosaic Holidays". The company operates through a network of travel agents but faces gaps in its service model including a limited geographic footprint and lack of exclusivity and product knowledge among distributors. To address these issues, the company plans to adopt a "mass through niche" direct marketing approach with a wider range of specialized package types to appeal to different customer segments.
Loyalty and subscription in Travel & HospitalityI Meet Hotel
Bidroom organizes I Meet Hotel, a global conference connecting hoteliers to the future of hospitality. Since the COVID-19 outbreak, we have to take our conferences online.
I Meet Hotel conducted a survey with 1000s of hotels to design a webinar more suited for hoteliers. One of the subjects that were highlighted were Loyalty and Subscription in Travel & Hospitality;
In this session, we will cover Loyalty and subscription in Travel & Hospitality.
This webinar will feature;
Mark Ross-Smith, CEO @ Loyalty Data Co
Claudia Scharf, Director of Customer Success @ Loyalty Prime Ltd.
Amy Konary, VP and Chair, The Subscribed Institute @ Zuora
The webinar is being moderated by CEO and Co-Founder Michael Ros.
The document analyzes the tourism market in Malaysia and the potential market for a new business called AirVenture Ltd that offers luxury adventure tours using drones. It finds that tourism in Malaysia has grown in recent years and adventure tourism generates $4 billion annually. AirVenture plans to target high-income individuals and families interested in activities like snorkeling and bungee jumping. Its main competitors are dive centers and resorts that also offer these services. While competitors have experience, AirVenture sees opportunities in being first to offer these tours via drone and in tapping the large customer traffic to Sipadan Island. Challenges include setting prices as a new entrant and unpredictable weather affecting trips.
Tnooz-Datalex webinar - BIG ideas for travel retailKevin May
The document discusses several big ideas for travel retail, including active listening to understand customers, optimizing touchpoints to upsell customers, offering tailored options to save customers time, and using all channels to reach customers. It emphasizes merchandizing products to maximize value, demand, and profit, listening to customers, and getting stakeholders aligned to innovate the travel experience.
Understanding clients and their needs is important for marketing. Bayern Munich understands fans needs by keeping ticket prices low. Understanding the market allows tailoring products and communication. Everton got fan input on a new badge. SWOT analysis evaluates strengths, weaknesses, opportunities and threats of projects. Audience profiling obtains demographic and preference data to target advertising. The marketing mix consists of product, price, place and promotion elements. Coca-Cola uses various materials like trucks and product placements.
Understanding clients and their needs is important for marketing. Bayern Munich understands their clients needs by keeping ticket prices low. SWOT analysis is a useful tool for market analysis as it identifies strengths, weaknesses, opportunities and threats. Audience profiling involves gathering demographic information to understand a target audience. The 4 Ps of marketing are product, price, place and promotion. Coca-Cola uses a wide range of marketing materials from advertisements to product placement.
The document discusses Cox & Kings, a tourism company in India. It provides details about the company's history, operations, competitors and segmentation of tourists. It also outlines Cox & Kings' brand strategy to achieve a well-defined brand personality and acquire 17% market share through promotion of various tourism segments, improving services, and using technology and marketing initiatives.
The document discusses Cox & Kings, a tourism company in India. It provides details about the company's history, operations, competitors and strategies. Cox & Kings has over 250 sales points across India and operates in 19 countries. It aims to achieve a 17% market share through developing unique brand positioning and consistent promotion. The company's brand vision is to offer additional tourism segments and improve service quality over the next 5 years.
Insignia Tourism Marketing is an Indian company that specializes in customized outbound tourism experiences. It entered the market in 1998 with a focus on unique, personalized vacations for independent travelers ("FITs") under its brand "Mosaic Holidays". The company operates through a network of travel agents but faces gaps in its service model including a limited geographic footprint and lack of exclusivity and product knowledge among distributors. To address these issues, the company plans to adopt a "mass through niche" direct marketing approach with a wider range of specialized package types to appeal to different customer segments.
Loyalty and subscription in Travel & HospitalityI Meet Hotel
Bidroom organizes I Meet Hotel, a global conference connecting hoteliers to the future of hospitality. Since the COVID-19 outbreak, we have to take our conferences online.
I Meet Hotel conducted a survey with 1000s of hotels to design a webinar more suited for hoteliers. One of the subjects that were highlighted were Loyalty and Subscription in Travel & Hospitality;
In this session, we will cover Loyalty and subscription in Travel & Hospitality.
This webinar will feature;
Mark Ross-Smith, CEO @ Loyalty Data Co
Claudia Scharf, Director of Customer Success @ Loyalty Prime Ltd.
Amy Konary, VP and Chair, The Subscribed Institute @ Zuora
The webinar is being moderated by CEO and Co-Founder Michael Ros.
The document provides an overview of the luxury market and luxury consumers. It discusses key concepts in luxury branding including balancing logic and magic. It uses Prada as a case study. It then analyzes trends in partnerships, digital strategies, and experiences. Finally, it profiles the target luxury consumer as wealthy, career-focused individuals based in London and the Southeast who advocate high-quality products and consider themselves knowledgeable about finer things in life.
To gauge business performance on England’s coast we’ve commissioned a new three-part survey which collects the views from accommodation and attraction providers on their past performance and future prospects to paint a national and regional picture.
What is Luxury and how do Luxury brands work?
Key trends in the Luxury marketplace
Know vs. Show – the Luxury consumer
The Recession and the Luxury consumer
Social Listening for the Travel & Hospitality IndustryBrandwatch
This report details the changes, challenges and opportunities facing the travel and hospitality industry, including:
- How airlines can justify price premiums and boost brand reputation
- What leading hotel and booking brands are doing to better understand and respond to user reviews
- Which metrics marketers can use to measure their campaigns and ROI
More info available here: http://www.brandwatch.com/report-travel-2014/
To gauge business performance on England’s coast we commissioned a three-part survey earlier this year to collect the views from accommodation and attraction providers on their past performance and future prospects to paint a national and regional picture.
https://coastaltourismacademy.co.uk/resource-hub/resource/coastal-tourism-monitor
United Airlines ran a successful advertising campaign in Europe in 2002 that significantly increased brand awareness and consideration among both business and leisure travelers. Key results of the campaign included a 20% increase in spontaneous brand awareness among business travelers, and increases in web traffic, online revenue, and market share. The campaign received numerous advertising awards. For 2004, United recommended developing a campaign for Europe that continued building brand awareness while driving consideration among business travelers and preserving what worked previously, with a tone that embraced pragmatism rather than adventure.
This document provides a marketing plan for WOW air, a low-cost airline. It includes sections on company overview, situation analysis including SWOT and PEST, market segmentation targeting student travelers, service offering of low-cost flights to Europe, and distribution channels. The marketing objectives are to establish WOW air in the Canadian market through a focus on providing affordable international travel to budget-conscious students.
This document outlines a media plan for a JetBlue campaign called "Blue Break" aimed at increasing vacation travel sales by 5%. The primary target audience is "Youthful Explorers", professional women ages 25-34. The $6.5 million budget will be spent on outdoor, digital, and spot cable advertising from December 2014 to July 2015 in 10 markets. The plan analyzes JetBlue's situation, objectives, target audience, competitors, and proposed media strategies and tactics to reach its goals.
The document discusses advocacy in the airline industry. It finds that as costs increase and standard services become ancillary charges, customer experience is declining. Traditional large airlines have fewer brand advocates than alternative carriers, with many customers feeling trapped. JetBlue is resetting expectations by creating a unique flying experience. Virgin Airlines is making a good first impression with its luxury international and new domestic flights. Southwest continues its no-frills approach but may face challenges maintaining momentum. American and Delta are removing amenities and charging for basic services, creating an undesirable experience for captive customers. Airlines need to better deliver unique service, add value to flying, and upgrade the overall travel experience to encourage advocacy.
1) As costs increase and standard services decline, airlines need to find ways to upgrade the travel experience without raising costs to avoid rising customer criticism.
2) Research shows traditional carriers like Delta and American have fewer brand advocates than alternative carriers, and most customers feel trapped flying them due to limited options.
3) JetBlue has redefined passenger expectations with a unique experience and has as many advocates as popular brands like Target and Verizon. Virgin Airlines has also made a strong first impression despite limited customer experience.
1) As costs increase and standard services decrease, airlines need to find ways to upgrade the travel experience without raising costs to avoid rising customer criticism.
2) Research shows traditional carriers like Delta and American have half as many brand advocates as alternative carriers, and most customers feel trapped flying them due to limited options.
3) JetBlue has redefined passenger expectations with a unique experience and has garnered as many advocates as popular brands like Target and Verizon. Virgin Airlines has also made a strong first impression despite limited customer experience.
This document discusses travel trends and the value of airport advertising. It finds that 92% of people plan to take a holiday in 2011, with most traveling overseas. Younger adults and families are driving this growth. The document also notes that airport travelers spend more on holidays than average and are more open to new destinations. It hypothesizes that "Travelistas", who travel more and influence others, are disproportionately found at airports, making airports the best place to reach high-spending travelers.
The document discusses the evolution of consumer expectations and merchandising potential in the airline industry. It notes that consumer expectations have changed significantly since 2007 due to advances in technology and increased digital connectivity. The rise of ancillary revenues is also discussed. The document argues that new distribution capability (NDC) standards will enable airlines to implement powerful new merchandising strategies by determining their own ancillary offerings rather than being constrained by legacy technologies. Ten questions for airlines to consider regarding their ancillary strategy with NDC are then provided.
Go to-market Strategy for a Leading Leisure Travel Company in U.KAbhishek Sinha
The attached PPT outlines a detailed behavioral analysis of the consumer journey from research > evaluation > consideration > purchase in the Travel industry.
Taking key insights from travel consumer footprints and their behavior on the key digital channels; a detailed digital marketing strategy and plan has been created to improve your brand's discoverability and desirability.
Customer experience research should contribute to ever improving customer experiences. As such, researchers should measure the right things to build understanding of what makes/breaks a customer relationship. they should be able to get the story behind a certain touch point experience, and translate research insights into an actionable path for improvement.
Hotel rates are expected to increase slightly in 2020, especially in major cities like Chicago, San Francisco, and Toronto. Travelers will expect a more personalized experience based on their preferences. They also want seamless, simple end-to-end business travel experiences with better support and mobile booking tools. Some additional trends include traveling to lesser-known "second cities", food-focused trips, bringing pets along more frequently, prioritizing sustainable travel, and focusing on enjoying the journey over speed of arrival.
This document discusses market segmentation and the process of dividing broad customer bases into meaningful sub-groups. It identifies several key variables that can be used for segmentation, including demographic factors like age, income, and gender. Psychographic variables like lifestyle and values are also important. Effective segmentation requires the segments to be measurable, substantial enough to target profitably, and different in their responses to marketing strategies. Overall the document provides an overview of market segmentation and some of the common approaches used.
This document provides reasons for insurance brokers to sell travel insurance to their clients. It discusses how travel insurance can protect clients financially by covering medical expenses abroad, increase brokers' revenue, attract new clients, and allow for cross-selling of other products. It also outlines the benefits of choosing Travel Underwriters as a travel insurance provider, including ease of use, client assistance, and claims support.
Case Study: Mutli-Touch Attribution Reveals the full effect of upper funnel m...Jessie De Luca
Multi-touch attribution modeling increases campaign performance by providing more visibility into how different campaign strategies work together. Using this model, an agency found that allocating more budget to audience data strategies led to a 9% increase in ticket sales and 260% increase in audience data consumption, showing the importance of upper funnel strategies. Compared to traditional last-touch attribution, multi-touch modeling provides marketers with better tools to optimize campaigns and allocate budgets more effectively across all funnel levels.
Case Study: Untapped Revenue Opportunities for a Major Hotel Booking SiteJessie De Luca
1) The hotel booking site saw decreased revenue from audience data sales after the peak summer travel season. Partnering with Eyeota identified untapped opportunities to monetize the site's user data and drive more consistent revenue.
2) Eyeota recommended expanding into new markets like the US, broadening the segments offered beyond niche travel dates and destinations, and monetizing more of the site's large behavioral and demographic data sets.
3) Implementing Eyeota's recommendations led to increased demand and revenue over the following six months, demonstrating how data can be better leveraged for monetization year-round.
More Related Content
Similar to Eyeota & Kantar Media collaborate to help you better target by Traveller Type
The document provides an overview of the luxury market and luxury consumers. It discusses key concepts in luxury branding including balancing logic and magic. It uses Prada as a case study. It then analyzes trends in partnerships, digital strategies, and experiences. Finally, it profiles the target luxury consumer as wealthy, career-focused individuals based in London and the Southeast who advocate high-quality products and consider themselves knowledgeable about finer things in life.
To gauge business performance on England’s coast we’ve commissioned a new three-part survey which collects the views from accommodation and attraction providers on their past performance and future prospects to paint a national and regional picture.
What is Luxury and how do Luxury brands work?
Key trends in the Luxury marketplace
Know vs. Show – the Luxury consumer
The Recession and the Luxury consumer
Social Listening for the Travel & Hospitality IndustryBrandwatch
This report details the changes, challenges and opportunities facing the travel and hospitality industry, including:
- How airlines can justify price premiums and boost brand reputation
- What leading hotel and booking brands are doing to better understand and respond to user reviews
- Which metrics marketers can use to measure their campaigns and ROI
More info available here: http://www.brandwatch.com/report-travel-2014/
To gauge business performance on England’s coast we commissioned a three-part survey earlier this year to collect the views from accommodation and attraction providers on their past performance and future prospects to paint a national and regional picture.
https://coastaltourismacademy.co.uk/resource-hub/resource/coastal-tourism-monitor
United Airlines ran a successful advertising campaign in Europe in 2002 that significantly increased brand awareness and consideration among both business and leisure travelers. Key results of the campaign included a 20% increase in spontaneous brand awareness among business travelers, and increases in web traffic, online revenue, and market share. The campaign received numerous advertising awards. For 2004, United recommended developing a campaign for Europe that continued building brand awareness while driving consideration among business travelers and preserving what worked previously, with a tone that embraced pragmatism rather than adventure.
This document provides a marketing plan for WOW air, a low-cost airline. It includes sections on company overview, situation analysis including SWOT and PEST, market segmentation targeting student travelers, service offering of low-cost flights to Europe, and distribution channels. The marketing objectives are to establish WOW air in the Canadian market through a focus on providing affordable international travel to budget-conscious students.
This document outlines a media plan for a JetBlue campaign called "Blue Break" aimed at increasing vacation travel sales by 5%. The primary target audience is "Youthful Explorers", professional women ages 25-34. The $6.5 million budget will be spent on outdoor, digital, and spot cable advertising from December 2014 to July 2015 in 10 markets. The plan analyzes JetBlue's situation, objectives, target audience, competitors, and proposed media strategies and tactics to reach its goals.
The document discusses advocacy in the airline industry. It finds that as costs increase and standard services become ancillary charges, customer experience is declining. Traditional large airlines have fewer brand advocates than alternative carriers, with many customers feeling trapped. JetBlue is resetting expectations by creating a unique flying experience. Virgin Airlines is making a good first impression with its luxury international and new domestic flights. Southwest continues its no-frills approach but may face challenges maintaining momentum. American and Delta are removing amenities and charging for basic services, creating an undesirable experience for captive customers. Airlines need to better deliver unique service, add value to flying, and upgrade the overall travel experience to encourage advocacy.
1) As costs increase and standard services decline, airlines need to find ways to upgrade the travel experience without raising costs to avoid rising customer criticism.
2) Research shows traditional carriers like Delta and American have fewer brand advocates than alternative carriers, and most customers feel trapped flying them due to limited options.
3) JetBlue has redefined passenger expectations with a unique experience and has as many advocates as popular brands like Target and Verizon. Virgin Airlines has also made a strong first impression despite limited customer experience.
1) As costs increase and standard services decrease, airlines need to find ways to upgrade the travel experience without raising costs to avoid rising customer criticism.
2) Research shows traditional carriers like Delta and American have half as many brand advocates as alternative carriers, and most customers feel trapped flying them due to limited options.
3) JetBlue has redefined passenger expectations with a unique experience and has garnered as many advocates as popular brands like Target and Verizon. Virgin Airlines has also made a strong first impression despite limited customer experience.
This document discusses travel trends and the value of airport advertising. It finds that 92% of people plan to take a holiday in 2011, with most traveling overseas. Younger adults and families are driving this growth. The document also notes that airport travelers spend more on holidays than average and are more open to new destinations. It hypothesizes that "Travelistas", who travel more and influence others, are disproportionately found at airports, making airports the best place to reach high-spending travelers.
The document discusses the evolution of consumer expectations and merchandising potential in the airline industry. It notes that consumer expectations have changed significantly since 2007 due to advances in technology and increased digital connectivity. The rise of ancillary revenues is also discussed. The document argues that new distribution capability (NDC) standards will enable airlines to implement powerful new merchandising strategies by determining their own ancillary offerings rather than being constrained by legacy technologies. Ten questions for airlines to consider regarding their ancillary strategy with NDC are then provided.
Go to-market Strategy for a Leading Leisure Travel Company in U.KAbhishek Sinha
The attached PPT outlines a detailed behavioral analysis of the consumer journey from research > evaluation > consideration > purchase in the Travel industry.
Taking key insights from travel consumer footprints and their behavior on the key digital channels; a detailed digital marketing strategy and plan has been created to improve your brand's discoverability and desirability.
Customer experience research should contribute to ever improving customer experiences. As such, researchers should measure the right things to build understanding of what makes/breaks a customer relationship. they should be able to get the story behind a certain touch point experience, and translate research insights into an actionable path for improvement.
Hotel rates are expected to increase slightly in 2020, especially in major cities like Chicago, San Francisco, and Toronto. Travelers will expect a more personalized experience based on their preferences. They also want seamless, simple end-to-end business travel experiences with better support and mobile booking tools. Some additional trends include traveling to lesser-known "second cities", food-focused trips, bringing pets along more frequently, prioritizing sustainable travel, and focusing on enjoying the journey over speed of arrival.
This document discusses market segmentation and the process of dividing broad customer bases into meaningful sub-groups. It identifies several key variables that can be used for segmentation, including demographic factors like age, income, and gender. Psychographic variables like lifestyle and values are also important. Effective segmentation requires the segments to be measurable, substantial enough to target profitably, and different in their responses to marketing strategies. Overall the document provides an overview of market segmentation and some of the common approaches used.
This document provides reasons for insurance brokers to sell travel insurance to their clients. It discusses how travel insurance can protect clients financially by covering medical expenses abroad, increase brokers' revenue, attract new clients, and allow for cross-selling of other products. It also outlines the benefits of choosing Travel Underwriters as a travel insurance provider, including ease of use, client assistance, and claims support.
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Multi-touch attribution modeling increases campaign performance by providing more visibility into how different campaign strategies work together. Using this model, an agency found that allocating more budget to audience data strategies led to a 9% increase in ticket sales and 260% increase in audience data consumption, showing the importance of upper funnel strategies. Compared to traditional last-touch attribution, multi-touch modeling provides marketers with better tools to optimize campaigns and allocate budgets more effectively across all funnel levels.
Case Study: Untapped Revenue Opportunities for a Major Hotel Booking SiteJessie De Luca
1) The hotel booking site saw decreased revenue from audience data sales after the peak summer travel season. Partnering with Eyeota identified untapped opportunities to monetize the site's user data and drive more consistent revenue.
2) Eyeota recommended expanding into new markets like the US, broadening the segments offered beyond niche travel dates and destinations, and monetizing more of the site's large behavioral and demographic data sets.
3) Implementing Eyeota's recommendations led to increased demand and revenue over the following six months, demonstrating how data can be better leveraged for monetization year-round.
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Eyeota & Kantar Media collaborate to help you better target by Traveller Type
1. Better programmatic targeting of
Types of Traveller
Think travellers are a broadly similar group?
Think again. There are huge variations in behaviour and characteristics between different types of travellers.
Make sure you identify the most highly targeted audience to maximise the efficiency of your campaigns.
Tailor your message and reach the right audiences
Without the power of robust offline consumer audience data behind them, digital marketing
strategies result in wasted campaign budget and unengaging interactions with users. TGI data
reveals meaningful differences in attributes and passion points amongst holiday travellers.
Activated through Eyeota, our onboarding partner, TGI data can be targeted and analysed
through major DMPs and DSPs.
Below are some key findings that will influence how different types of holidaymakers can best
be engaged.
Airlines are amongst the top adopters of audience data for programmatic advertising, amongst
all Travel & Leisure brands. In the UK, audience targeting more than tripled in Q1 2017, compared
to last year. Traveller profiles such as Family Holiday-goers and Business Travellers are in high
demand, especially gearing up for summer and end-of-year travel (source: Eyeota).
The value of the travel market
in programmatic advertising
Airlines’ demand for audience data has
increased 3X YoY
Source: Eyeota
Key differentiating attitudes of travellers
For business travellers, image is a key consideration. They are over two-thirds more likely
to believe their car should catch people’s attention. Meanwhile, those who are the biggest
holiday spenders are especially likely to keep on top of financial news and the travellers
who like to get off the beaten track are particularly likely to be swayed by celebrities.
TOP ATTITUDES OF TRAVELLER TYPES
compared to average adult
Base: All GB adults aged 15+
FREQUENT HOLIDAY-ERS are
73%more likely than the average adult to agree
“I like to go to trendy places
to eat and drink”
BUSINESS TRAVELLERS are
68%more likely than the average adult to agree
“My car should be able to catch
people’s attention”
HIGH HOLIDAY SPENDERS are
60%more likely than the average adult to agree
“I read the financial pages
of my newspaper”
ADVENTUROUS TRAVELLERS are
85%more likely than the average adult to agree
“Celebrities influence my
purchase decisions”
High Holiday Spenders and Budget Travellers
were the most targeted profiles in 2016
Source: Eyeota
Top influencing factors when choosing an airline
Intuitively, you might expect price to be top consideration for cost conscious budget travellers compared to the average adult, but in fact the key differentiating factor for this group is personal
recommendation. Understandably, for frequent travellers and the high holiday spenders, frequent flier and loyalty schemes are of great importance as they stand to gain a great deal from these.
TOP INFLUENCING FACTORS WHEN CHOOSING AN AIRLINE FOR HOLIDAY/SHORT BREAK
Base: All GB adults aged 15+
BUDGET TRAVELLERS are
77%more likely than the average adult to
consider personal recommendation
an important factor when choosing
an airline
BUSINESS TRAVELLERS are
98%more likely than the average adult
to consider frequent flyer/loyalty
schemes an important factor
when choosing an airline
HIGH HOLIDAY SPENDERS are
61%more likely than the average adult to
consider travel direct (non-stop)
flights an important factor
when choosing an airline
FREQUENT HOLIDAY-ERS are
104%more likely than the average adult to
consider their country’s national
airline an important factor
when choosing an airline
Who are the different traveller types?
Budget conscious travellers are particularly unlikely to have high income and are especially
likely to be young, explaining why cost considerations are so influential to their travel plans.
Conversely, high holiday spenders are over three times more likely than the average adult
to earn £75,000 or more and over two-thirds more likely to be in the top, AB social grades.
BUSINESS TRAVELLERS are
52%more likely than the average adult to
have university degree
or higher qualification
HIGH HOLIDAY SPENDERS are
69%more likely than the average adult to
be AB social grade
A B
WHO ARE THE DIFFERENT TYPES OF TRAVELLERS?
demographic differences
Base: All GB adults aged 15+
FREQUENT HOLIDAY-ERS are
188%more likely than the average adult to
have a family income of £75K
BUDGET TRAVELLERS are
41%more likely than the average adult to
be Aged 15-24
Traveller profiles and how to target them
BUDGET TRAVELLERS
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Budget Airlines
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Ryanair
UK Kantar Media TGI – Shopper Archetype – Ethical Empathisers
UK Kantar Media TGI – Shopper Archetype – Strategic Savers
SEGMENTS TO TARGET
Particularly likely to:
Be in the younger age groups
Not earn a high income
Recognise that they are no good
at saving money
Ask people for advice before
buying new things
Say they worry a lot about themselves
Top considerations when choosing an airline
Convenience
of airport
Convenience
of timings
Price
1 2 3
Adults for whom price is a key consideration in selecting an airline to travel on holiday
with AND they spent under £500 (excluding spending money) on holidays and short
breaks for themselves and their family in the last 12 months
BUSINESS TRAVELLERS
UK Kantar Media TGI – Business – High Net Worth Individuals
UK Kantar Media TGI – Business – Manager Level or Higher
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – British Airways
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – EasyJet
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Ryanair
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Budget Airlines
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Thomsonfly
UK Kantar Media TGI – Shopper Archetype – Conscious Connoisseurs
UK Kantar Media TGI – Shopper Archetype – Quality Crusaders
UK Kantar Media TGI – Demographic – Social Grade – ABC1
SEGMENTS TO TARGET
Particularly likely to:
Have a high income
Be highly educated
Be in the top (AB) social grades
Say they wear designer clothes
Believe their car should express
their personality
Top considerations when choosing an airline
Convenience
of airport
Convenience
of timings
Price
31 2
Adults who have flown on business in the past 12 months
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – British Airways
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – EasyJet
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Ryanair
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Budget Airlines
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Thomsonfly
UK Kantar Media TGI – Shopper Archetype – Conscious Connoisseurs
UK Kantar Media TGI – Shopper Archetype – Quality Crusaders
UK Kantar Media TGI – Demographic - Social Grade – ABC1
SEGMENTS TO TARGET
Top considerations when choosing an airlineParticularly likely to:
Be high earners
Live in London
Have moved house in past 12 months
Say they wear designer clothes
Go for premium rather than standard
goods and services Convenience
of airport
Convenience
of timings
Price
1 2 3
FREQUENT HOLIDAY-ERS
Adults who have taken five or more holidays or short breaks in the past 12 months
ADVENTUROUS TRAVELLERS
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – British Airways
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – EasyJet
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Ryanair
UK Kantar Media TGI – Shopper Archetype – Conscious Connoisseurs
UK Kantar Media TGI – Shopper Archetype – Ethical Empathisers
UK Kantar Media TGI – Demographic – Social Grade - ABC1
SEGMENTS TO TARGET
Particularly likely to:
Claim to buy only from companies with
whose ethics they agree
Say they learn the basics of a language
before visiting a country
Top considerations when choosing an airline
Own country’s airlinePrice
1 2
Those who agree “I prefer to take holidays off the beaten track”
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – British Airways
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – EasyJet
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Ryanair
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Budget Airlines
UK Kantar Media TGI – Air Travel – Airlines Flown, Personal, Holiday – Thomsonfly
UK Kantar Media TGI – Shopper Archetype – Conscious Connoisseurs
UK Kantar Media TGI – Shopper Archetype – Quality Crusaders
UK Kantar Media TGI – Demographic – Social Grade – ABC1
SEGMENTS TO TARGET
HIGH HOLIDAY SPENDERS
Particularly likely to:
Be in older age groups
Not have children at home
Own home outright
Be prepared to pay more for good quality wine
Enjoy splashing out on a meal in a restaurant
Top considerations when choosing an airline
Frequent flyer and
loyalty schemes
Price
1 2
Adults who have spent £2,500 or more on holidays or short breaks for themselves and
their family in the past 12 months (excluding spending money).
www.kantarmedia.com/uk
Source: Kantar Media’s GB TGI Q2 2017 study
To find out more about any of the groups examined above or any of the other pre-defined groups available for programmatic targeting, please contact us: T 020 7160 5505 | E tgihotline@kantarmedia.com
Top holiday destinations
It is notable that the budget travellers are especially likely to visit countries that are not too
far away and can be reached relatively inexpensively. This holds true for the adventurous
travellers to a certain extent, although they are likely to prefer outward-bound destinations.
While high spenders think little of travelling to the other side of the world, or at least to
another continent.
TOP THREE HOLIDAY/SHORT BREAK DESTINATIONS
compared to the average
Base: All GB adults aged 15+
Travel brands’ demand for audience data
doubled from March to June in 2016
Source: Eyeota
Australia / New Zealand 1
Florida 2
West Indies /
Caribbean
3
Belgium / Netherlands/
Luxembourg1
Germany
Spain
(mainland)
2
3
Budget travellers High holiday spenders