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1	
  
The	
  Export	
  Development	
  Programme	
  for	
  Consumer	
  Companies	
  
Export	
  &	
  Expand	
  with	
  Exigo	
  
Category	
  &	
  Market	
  Entry	
   Customer	
  Partnerships	
   Capability	
  Programmes	
  
Using	
  consumer,	
  shopper,	
  
customer,	
  category	
  and	
  
compeCtor	
  insights,	
  find	
  the	
  best	
  
ways	
  to	
  enter	
  and	
  expand	
  in	
  new	
  
markets	
  
Research,	
  screen,	
  contact	
  
and	
  negoCate	
  with	
  new	
  
partners	
  to	
  execute	
  
market	
  entry	
  strategies	
  
Embed	
  and	
  implement	
  
strategy	
  with	
  best	
  
pracCce	
  learning	
  
2	
  
Contact:	
  	
  
rupert@exigomarkeCng.com	
  
	
  
www.exigomarkeCng.com	
  
hJps://www.facebook.com/exigomarkeCng	
  
@exigomarkeCng	
  
MARKETING
INTERNATIONAL
TRADE
EXPORT
CONSUMERS
CUSTOMERS
SHOPPERS
CHANNELS
COUNTRIES
PRICING
MARGINS
GLOBAL
POINT OF SALE
OFF TAKE
REPEAT
TRIAL
SEGMENTATION
POSITIONING
CONCEPT
USP
DIFFERENTIATION
COMPETITION
SALESMAN
DELIVERY
KEY ACCOUNTS
WHOLESALERS
DISTRIBUTORS
MEDIA
ADVERTISING
PR
PRESENTATION
NEGOTIATION
TRADING
VALUECHAIN
GROCERY
RETAIL
FMCG
H&B
OTC
FOOD
BEVERAGE
PACKAGING
SUPPLY
REBATES
DISCOUNTS
LISTINGCUSTOMS
FOB
CIF
CONTRACT
LABELS
QUALITY
PARTNER
STRATEGY
PLAN
PAYMENT
FINANCE
CIF
CNF
PRICE
IMAGE
SUPPLY
REBATES
CATEGORY
INSIGHT
NEEDS
INSIGHT
WANTS
PR
TERMS
PROPOSITION
SAMPLES MOCK UPS
TESTING
PPM
FEEDBACK
SYSTEM
NETWORK
EXCLUSIVE
GONDOLA
BUDGET
KPI
FEEDBACK
PRIVATELABEL
NETWORKEXCLUSIVETARGET
BUDGET
KPI
RULES
NON GROCERY
REGULATIONS
POP
POS
POB
CONSUMPTION
USERS
USP
COST
MOCKUPS
BUY
SELL
BARTER
MONEY
CURRENCY
PURCHASE ORDER
QSR
INCOTERMS
GOODS
INSURANCE
BILL OF LADING
GUARANTEE
CPG
INGREDIENTS
MARKET
BRANDFREIGHTPORT
TRADING TERMS
BUYER
SELLER
ANNUAL REBATE
CASH SETTLEMENT
TRADE
LAUNCH
PRODUCT
SKU
MARKET TRENDS
PRICING
CATEGORY MANAGEMENT
CTM
CPM
DEMONSTRATOR
LOGISTICS
INNOVATIONR&D
TRUCKS
CENTREFEE
PRODUCTIVITY
MERCHANDISER
CONSOLIDATOR
ORDERS
DISPLAY
FIXTURE
PROMOTION
ROUTE TO MARKET
CATEGORY
RESEARCH
FIELDWORK
RESULTS
AWARENESS
PALLET
CONTAINER
COLDCHAIN
TARIFFS
CLEARANCE
DEMOGRAPHICS
LIFE STYLES
CONSUMER SAFARI
RETAILAUDIT
HOMEPANEL
SHELF STANDOUT
FRANCHISE
LICENSE
DIRECT DELIVERY
TARGETING
DEMAND
PROMOTIONS
LOYALTY
RETURNS
CALLCYCLE
BEHAVIOUR
PRODUCT LIABILITYCONSUMER COMPLAINTS INTERNALORGANISATION
SOCIAL MEDIA EXPERIENTIAL
PITCH
AUCTION ALTERNATIVE TRADE CHANNELS
MULTILEVELMARKETING
COD
LCLRE-EXPORT
FROZEN
CHILLED
AMBIENT
SHELF STABLE
OPINION LEADERS
CAMPAIGN
CLAIMS
LOAD
PEOPLE
RELATIONSHIPS
MARKET SHARE
PRICEPOINT
360º
YENRMB
EURO
BAHT
RUPEE
KILO
RINGITT
WEIGHT
COMMODITIES
Some	
  of	
  the	
  concepts	
  
we’ll	
  introduce	
  in	
  this	
  
programme!	
  
Health	
  Warning!	
  
This	
   presentaCon	
   is	
   based	
   on	
   Exigo’s	
   experience	
   of	
   designing,	
  
implemenCng	
   and	
   improving	
   export	
   strategies	
   for	
   a	
   variety	
   of	
  
consumer	
  companies,	
  large	
  and	
  small,	
  mainly	
  in	
  Asia	
  and	
  the	
  Middle	
  
East.	
  
	
  
The	
  slides	
  contain	
  data	
  from	
  a	
  variety	
  of	
  sources,	
  based	
  on	
  differing	
  
methodologies	
   and	
   Cme	
   periods,	
   and	
   are	
   included	
   for	
   reference	
  
purposes.	
  
	
  
Exigo	
  accepts	
  no	
  liability	
  or	
  responsibility	
  for	
  any	
  decisions	
  taken	
  based	
  
on	
  this	
  presentaCon.	
  
	
  
We	
   encourage	
   the	
   audience	
   to	
   conduct	
   its	
   own	
   research	
   and	
   due	
  
diligence	
  before	
  starCng	
  their	
  export	
  business.	
  
Why	
  Export?	
  
5	
  
Broadens	
  
customer	
  base	
  
Extends	
  product	
  
life	
  cycles	
  
Establishes	
  the	
  
business	
  
InternaConally	
  
Stay	
  compeCCve	
  
Helps	
  sell	
  
addiConal	
  
inventory	
  
Improves	
  
company	
  image	
  
Helps	
  company	
  
innovate	
   Protects	
  company	
  
against	
  domesCc	
  
market	
  swings	
  
To	
  succeed	
  in	
  ExporCng	
  a	
  
clear	
  Process	
  &	
  Plan	
  is	
  
required!	
  
6	
  
Process	
   Plan	
  Export	
  
Export	
  roadmap	
  
for	
  consumer	
  companies	
  
• Understanding
consumers,
shoppers &
customers
• Insight tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
competition
• Export Select
tool
© 2014 Exigo Marketing (S) Pte Ltd
1.
Where to
export
2.
Deciding
who to
target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade
finance,
admin.
6.
Selling &
negotiating
7.
Marketing
support for
sell-thru
8.
Export
business
plans
$!
If	
  you’d	
  like	
  to	
  learn	
  more	
  about	
  
the	
  Export	
  Development	
  
Programme,	
  please	
  contact	
  me!	
  
	
  
rupert@exigomarkeCng.com	
  
www.exigomarkeCng.com	
  
facebook.com/exigomarkeCng	
  
@exigomarkeCng	
  
8	
  
1.	
  Where	
  to	
  Export?	
  
9	
  
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
Key	
  Topics	
  in	
  this	
  Module	
  
10	
  
SelecCng	
  an	
  
export	
  market	
  
• What	
  makes	
  an	
  
export	
  market	
  
aJracCve	
  
Assessing	
  your	
  
export	
  capability	
  
• What	
  are	
  your	
  
USPs?	
  
Understanding	
  
CompeCCon	
  
• Who	
  are	
  they	
  
and	
  what	
  does	
  
it	
  mean	
  for	
  us?	
  
Export	
  Select	
  
• How	
  to	
  
prioriCse	
  
markets	
  
systemaCcally	
  
Key	
  Topics	
  in	
  this	
  Module	
  
11	
  
SelecCng	
  an	
  
export	
  market	
  
• What	
  makes	
  an	
  
export	
  market	
  
aJracCve	
  
Assessing	
  your	
  
export	
  capability	
  
• What	
  are	
  your	
  
USPs?	
  
Understanding	
  
CompeCCon	
  
• Who	
  are	
  they	
  
and	
  what	
  does	
  
it	
  mean	
  for	
  us?	
  
Export	
  Select	
  
• How	
  to	
  
prioriCse	
  
markets	
  
systemaCcally	
  
Key	
  Topics	
  in	
  this	
  Module	
  
12	
  
SelecCng	
  an	
  
export	
  market	
  
• What	
  makes	
  an	
  
export	
  market	
  
aJracCve	
  
Assessing	
  your	
  
export	
  capability	
  
• What	
  are	
  your	
  
USPs?	
  
Understanding	
  
CompeCCon	
  
• Who	
  are	
  they	
  
and	
  what	
  does	
  
it	
  mean	
  for	
  us?	
  
Export	
  Select	
  
• How	
  to	
  
prioriCse	
  
markets	
  
systemaCcally	
  
Key	
  Topics	
  in	
  this	
  Module	
  
13	
  
SelecCng	
  an	
  
export	
  market	
  
• What	
  makes	
  an	
  
export	
  market	
  
aJracCve	
  
Assessing	
  your	
  
export	
  capability	
  
• What	
  are	
  your	
  
USPs?	
  
Understanding	
  
CompeCCon	
  
• Who	
  are	
  they	
  
and	
  what	
  does	
  
it	
  mean	
  for	
  us?	
  
Export	
  Select	
  
• How	
  to	
  
prioriCse	
  
markets	
  
systemaCcally	
  
2.	
  Who	
  to	
  Target	
  
14	
  
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
Key	
  Topics	
  in	
  this	
  Module	
  
15	
  
Consumers,	
  Shoppers	
  
&	
  Customers	
  
• Who	
  are	
  they?	
  
• Why	
  is	
  it	
  important	
  
to	
  understand	
  them?	
  
SegmentaCon	
  
• Grouping	
  
consumers,	
  shoppers	
  
&	
  customers	
  
• Deciding	
  who	
  to	
  
target	
  
Insights	
  
• Low	
  budget	
  
techniques	
  for	
  
finding	
  insights	
  
• Best	
  pracCce	
  
approaches	
  
Common	
  Needs	
  
• Consumers	
  
• Shoppers	
  
• Trade	
  customers	
  
Key	
  Topics	
  in	
  this	
  Module	
  
16	
  
Consumers,	
  Shoppers	
  
&	
  Customers	
  
• Who	
  are	
  they?	
  
• Why	
  is	
  it	
  important	
  
to	
  understand	
  them?	
  
SegmentaCon	
  
• Grouping	
  
consumers,	
  shoppers	
  
&	
  customers	
  
• Deciding	
  who	
  to	
  
target	
  
Insights	
  
• Low	
  budget	
  
techniques	
  for	
  
finding	
  insights	
  
• Best	
  pracCce	
  
approaches	
  
Common	
  Needs	
  
• Consumers	
  
• Shoppers	
  
• Trade	
  customers	
  
Key	
  Topics	
  in	
  this	
  Module	
  
17	
  
Consumers,	
  Shoppers	
  
&	
  Customers	
  
• Who	
  are	
  they?	
  
• Why	
  is	
  it	
  important	
  
to	
  understand	
  them?	
  
SegmentaCon	
  
• Grouping	
  
consumers,	
  shoppers	
  
&	
  customers	
  
• Deciding	
  who	
  to	
  
target	
  
Insights	
  
• Low	
  budget	
  
techniques	
  for	
  
finding	
  insights	
  
• Best	
  pracCce	
  
approaches	
  
Common	
  Needs	
  
• Consumers	
  
• Shoppers	
  
• Trade	
  customers	
  
Key	
  Topics	
  in	
  this	
  Module	
  
18	
  
Consumers,	
  Shoppers	
  
&	
  Customers	
  
• Who	
  are	
  they?	
  
• Why	
  is	
  it	
  important	
  
to	
  understand	
  them?	
  
SegmentaCon	
  
• Grouping	
  
consumers,	
  shoppers	
  
&	
  customers	
  
• Deciding	
  who	
  to	
  
target	
  
Insights	
  
• Low	
  budget	
  
techniques	
  for	
  
finding	
  insights	
  
• Best	
  pracCce	
  
approaches	
  
Common	
  Needs	
  
• Consumers	
  
• Shoppers	
  
• Trade	
  customers	
  
3.	
  Go-­‐to-­‐Market	
  (GTM)	
  
Strategy	
  Development	
  
19	
  
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
Key	
  Topics	
  in	
  this	
  Module	
  
20	
  
Major	
  GTM	
  business	
  
models	
  
•  What	
  are	
  they?	
  
•  How	
  do	
  they	
  work?	
  
•  Pros	
  &	
  Cons	
  of	
  each	
  
Finding	
  a	
  Partner	
  
•  Where	
  to	
  look?	
  
Choosing	
  a	
  partner	
  
•  Criteria	
  for	
  selecCng	
  
an	
  export	
  partner	
  
Key	
  Topics	
  in	
  this	
  Module	
  
21	
  
Major	
  GTM	
  business	
  
models	
  
•  What	
  are	
  they?	
  
•  How	
  do	
  they	
  work?	
  
•  Pros	
  &	
  Cons	
  of	
  each	
  
Finding	
  a	
  Partner	
  
•  Where	
  to	
  look?	
  
Choosing	
  a	
  partner	
  
•  Criteria	
  for	
  selecCng	
  
an	
  export	
  partner	
  
4.	
  Export	
  Product	
  
Development,	
  Branding	
  &	
  IP	
  
22	
  
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
Key	
  Topics	
  in	
  this	
  Module	
  
23	
  
A	
  key	
  assumpCon	
  in	
  this	
  module	
  is	
  the	
  manufacturer	
  or	
  exporter	
  has	
  a	
  range	
  of	
  products	
  
already	
  developed	
  and	
  successful	
  in	
  the	
  domesCc	
  market	
  which	
  they	
  are	
  looking	
  to	
  
internaConalise,	
  rather	
  than	
  a	
  start-­‐up	
  with	
  no	
  exisCng	
  products.	
  
When	
  to	
  
adjust	
  
product?	
  
Rules	
  &	
  
RegulaCons	
  
•  Impact	
  on	
  
product	
  
design	
  
Export	
  
branding	
  
•  Building	
  a	
  
strong	
  
proposiCon	
  
Product	
  &	
  
Packaging	
  
development	
  
•  Tools	
  &	
  
processes	
  
•  Briefs	
  
IP	
  
•  Registering	
  
&	
  
protecCng	
  
your	
  IP	
  
Product	
  
tesCng	
  
•  EssenCal	
  
processes	
  
•  When	
  to	
  
change	
  
formulas	
  
and	
  
packaging	
  
for	
  
internaCo
nal	
  
markets	
  
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
5.	
  Export	
  Team	
  structures,	
  
Pricing	
  &	
  DocumentaCon	
  
24	
  
Key	
  Topics	
  in	
  this	
  Module	
  
25	
  
Export	
  
OrganisaConal	
  
Structures	
  
• Roles	
  &	
  
responsibiliCes	
  of	
  
team	
  members	
  
Export	
  Pricing	
  
• Incoterms	
  
Export	
  LogisCcs	
  
• DocumentaCon	
  
Risk	
  Management	
  
• AnCcipaCng	
  and	
  
miCgaCng	
  export	
  
risks	
  
Key	
  Topics	
  in	
  this	
  Module	
  
26	
  
Export	
  
OrganisaConal	
  
Structures	
  
• Roles	
  &	
  
responsibiliCes	
  of	
  
team	
  members	
  
Export	
  Pricing	
  
• Incoterms	
  
Export	
  LogisCcs	
  
• DocumentaCon	
  
Risk	
  Management	
  
• AnCcipaCng	
  and	
  
miCgaCng	
  export	
  
risks	
  
Key	
  Topics	
  in	
  this	
  Module	
  
27	
  
Export	
  
OrganisaConal	
  
Structures	
  
• Roles	
  &	
  
responsibiliCes	
  of	
  
team	
  members	
  
Export	
  Pricing	
  
• Incoterms	
  
Export	
  LogisCcs	
  
• DocumentaCon	
  
Risk	
  Management	
  
• AnCcipaCng	
  and	
  
miCgaCng	
  export	
  
risks	
  
Key	
  Topics	
  in	
  this	
  Module	
  
28	
  
Export	
  
OrganisaConal	
  
Structures	
  
• Roles	
  &	
  
responsibiliCes	
  of	
  
team	
  members	
  
Export	
  Pricing	
  
• Incoterms	
  
Export	
  LogisCcs	
  
• DocumentaCon	
  
Risk	
  Management	
  
• AnCcipaCng	
  and	
  
miCgaCng	
  export	
  
risks	
  
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
6.	
  Selling	
  &	
  NegoCaCng	
  
29	
  
Key	
  Topics	
  in	
  this	
  Module	
  
30	
  
EffecCve	
  sales	
  
meeCngs	
  
•  Sales	
  &	
  
negoCaCon	
  
process	
  
•  PreparaCon	
  
•  Understanding	
  
customer	
  needs	
  
•  Features	
  &	
  
benefits	
  
The	
  power	
  of	
  
numbers	
  
•  Tools	
  to	
  
demonstrate	
  the	
  
revenue	
  and	
  
profit	
  impact	
  of	
  a	
  
commercial	
  
proposal	
  
Handling	
  customer	
  
objecCons	
  
•  AnCcipaCng	
  
objecCons	
  
•  Parking	
  and	
  
responding	
  
Distributor	
  
agreements	
  
•  Key	
  elements	
  of	
  a	
  
distributor	
  
agreement	
  
Key	
  Topics	
  in	
  this	
  Module	
  
31	
  
EffecCve	
  sales	
  
meeCngs	
  
•  Sales	
  &	
  
negoCaCon	
  
process	
  
•  PreparaCon	
  
•  Understanding	
  
customer	
  needs	
  
•  Features	
  &	
  
benefits	
  
The	
  power	
  of	
  
numbers	
  
Handling	
  customer	
  
objecCons	
  
Distributor	
  
agreements	
  
Key	
  Topics	
  in	
  this	
  Module	
  
32	
  
EffecCve	
  sales	
  
meeCngs	
  
•  Sales	
  &	
  
negoCaCon	
  
process	
  
•  PreparaCon	
  
•  Understanding	
  
customer	
  needs	
  
•  Features	
  &	
  
benefits	
  
The	
  power	
  of	
  
numbers	
  
Handling	
  customer	
  
objecCons	
  
Distributor	
  
agreements	
  
Key	
  Topics	
  in	
  this	
  Module	
  
33	
  
EffecCve	
  sales	
  
meeCngs	
  
•  Sales	
  &	
  
negoCaCon	
  
process	
  
•  PreparaCon	
  
•  Understanding	
  
customer	
  needs	
  
•  Features	
  &	
  
benefits	
  
The	
  power	
  of	
  
numbers	
  
Handling	
  customer	
  
objecCons	
  
Distributor	
  
agreements	
  
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
7.	
  MarkeCng	
  Support	
  for	
  Sell-­‐
Thru	
  
34	
  
MarkeCng	
  Support	
  for	
  Sell-­‐Thru	
  
35	
  
Trade	
  
PenetraCon	
  
•  Customer	
  
acquisiCon	
  
strategies	
  
Shopper	
  Trial	
  
•  Gejng	
  
shoppers	
  to	
  
try	
  for	
  the	
  
first	
  Cme	
  
Consumer	
  
Repeat	
  
•  Building	
  
loyalty,	
  Cme	
  
&	
  again	
  
Strategies	
  &	
  TacCcs	
  to	
  drive	
  your	
  sales	
  post	
  launch	
  
MarkeCng	
  Support	
  for	
  Sell-­‐Thru	
  
36	
  
Strategies	
  &	
  TacCcs	
  to	
  drive	
  your	
  sales	
  post	
  launch	
  
Trade	
  
PenetraCon	
  
•  Customer	
  
acquisiCon	
  
strategies	
  
Shopper	
  Trial	
  
•  Gejng	
  
shoppers	
  to	
  
try	
  for	
  the	
  
first	
  Cme	
  
Consumer	
  
Repeat	
  
•  Building	
  
loyalty,	
  Cme	
  
&	
  again	
  
MarkeCng	
  Support	
  for	
  Sell-­‐Thru	
  
37	
  
Strategies	
  &	
  TacCcs	
  to	
  drive	
  your	
  sales	
  post	
  launch	
  
Trade	
  
PenetraCon	
  
•  Customer	
  
acquisiCon	
  
strategies	
  
Shopper	
  Trial	
  
•  Gejng	
  
shoppers	
  to	
  
try	
  for	
  the	
  
first	
  Cme	
  
Consumer	
  
Repeat	
  
•  Building	
  
loyalty,	
  Cme	
  
&	
  again	
  
8.	
  Export	
  Business	
  Plans	
  
38	
  
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
Export	
  Business	
  Plans	
  
39	
  
Business	
  Plan	
  
• Export	
  vision,	
  
strategic	
  
goals	
  and	
  key	
  
strategies	
  
KPIs	
  
• Key	
  measures	
  
to	
  manage	
  
and	
  predict	
  
progress	
  
Sales	
  
ForecasCng	
  
• Inventory	
  
management	
  
and	
  customer	
  
saCsfacCon	
  
$!
Export	
  Business	
  Plans	
  
40	
  
$!
Business	
  Plan	
  
• Export	
  vision,	
  
strategic	
  
goals	
  and	
  key	
  
strategies	
  
KPIs	
  
• Key	
  measures	
  
to	
  manage	
  
and	
  predict	
  
progress	
  
Sales	
  
ForecasCng	
  
• Inventory	
  
management	
  
and	
  customer	
  
saCsfacCon	
  
Export	
  Business	
  Plans	
  
41	
  
$!
Business	
  Plan	
  
• Export	
  vision,	
  
strategic	
  
goals	
  and	
  key	
  
strategies	
  
KPIs	
  
• Key	
  measures	
  
to	
  manage	
  
and	
  predict	
  
progress	
  
Sales	
  
ForecasCng	
  
• Inventory	
  
management	
  
and	
  customer	
  
saCsfacCon	
  
Like	
  to	
  learn	
  more?	
  
42	
  
Please
check out
my book!
Available on
Amazon,
iBooks,
Barnes &
Noble,
e-Sentral,
Kobo, &
Baker &
Taylor
Export	
  &	
  Expand	
  with	
  Exigo	
  
Category	
  &	
  Market	
  Entry	
   Customer	
  Partnerships	
   Capability	
  Programmes	
  
Using	
  consumer,	
  shopper,	
  
customer,	
  category	
  and	
  
compeCtor	
  insights,	
  find	
  the	
  best	
  
ways	
  to	
  enter	
  and	
  expand	
  in	
  new	
  
markets	
  
Research,	
  screen,	
  contact	
  
and	
  negoCate	
  with	
  new	
  
partners	
  to	
  execute	
  
market	
  entry	
  strategies	
  
Embed	
  and	
  implement	
  
strategy	
  with	
  best	
  
pracCce	
  learning	
  
43	
  
Contact:	
  	
  
rupert@exigomarkeCng.com	
  
	
  
www.exigomarkeCng.com	
  
hJps://www.facebook.com/exigomarkeCng	
  
@exigomarkeCng	
  
44	
  
An	
  IntroducCon	
  to	
  Health	
  &	
  Beauty	
  Foods	
  in	
  Japan	
  
June	
  2015	
  

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Export Development Programme (a synopsis from Exigo Marketing)

  • 1. 1   The  Export  Development  Programme  for  Consumer  Companies  
  • 2. Export  &  Expand  with  Exigo   Category  &  Market  Entry   Customer  Partnerships   Capability  Programmes   Using  consumer,  shopper,   customer,  category  and   compeCtor  insights,  find  the  best   ways  to  enter  and  expand  in  new   markets   Research,  screen,  contact   and  negoCate  with  new   partners  to  execute   market  entry  strategies   Embed  and  implement   strategy  with  best   pracCce  learning   2   Contact:     rupert@exigomarkeCng.com     www.exigomarkeCng.com   hJps://www.facebook.com/exigomarkeCng   @exigomarkeCng  
  • 3. MARKETING INTERNATIONAL TRADE EXPORT CONSUMERS CUSTOMERS SHOPPERS CHANNELS COUNTRIES PRICING MARGINS GLOBAL POINT OF SALE OFF TAKE REPEAT TRIAL SEGMENTATION POSITIONING CONCEPT USP DIFFERENTIATION COMPETITION SALESMAN DELIVERY KEY ACCOUNTS WHOLESALERS DISTRIBUTORS MEDIA ADVERTISING PR PRESENTATION NEGOTIATION TRADING VALUECHAIN GROCERY RETAIL FMCG H&B OTC FOOD BEVERAGE PACKAGING SUPPLY REBATES DISCOUNTS LISTINGCUSTOMS FOB CIF CONTRACT LABELS QUALITY PARTNER STRATEGY PLAN PAYMENT FINANCE CIF CNF PRICE IMAGE SUPPLY REBATES CATEGORY INSIGHT NEEDS INSIGHT WANTS PR TERMS PROPOSITION SAMPLES MOCK UPS TESTING PPM FEEDBACK SYSTEM NETWORK EXCLUSIVE GONDOLA BUDGET KPI FEEDBACK PRIVATELABEL NETWORKEXCLUSIVETARGET BUDGET KPI RULES NON GROCERY REGULATIONS POP POS POB CONSUMPTION USERS USP COST MOCKUPS BUY SELL BARTER MONEY CURRENCY PURCHASE ORDER QSR INCOTERMS GOODS INSURANCE BILL OF LADING GUARANTEE CPG INGREDIENTS MARKET BRANDFREIGHTPORT TRADING TERMS BUYER SELLER ANNUAL REBATE CASH SETTLEMENT TRADE LAUNCH PRODUCT SKU MARKET TRENDS PRICING CATEGORY MANAGEMENT CTM CPM DEMONSTRATOR LOGISTICS INNOVATIONR&D TRUCKS CENTREFEE PRODUCTIVITY MERCHANDISER CONSOLIDATOR ORDERS DISPLAY FIXTURE PROMOTION ROUTE TO MARKET CATEGORY RESEARCH FIELDWORK RESULTS AWARENESS PALLET CONTAINER COLDCHAIN TARIFFS CLEARANCE DEMOGRAPHICS LIFE STYLES CONSUMER SAFARI RETAILAUDIT HOMEPANEL SHELF STANDOUT FRANCHISE LICENSE DIRECT DELIVERY TARGETING DEMAND PROMOTIONS LOYALTY RETURNS CALLCYCLE BEHAVIOUR PRODUCT LIABILITYCONSUMER COMPLAINTS INTERNALORGANISATION SOCIAL MEDIA EXPERIENTIAL PITCH AUCTION ALTERNATIVE TRADE CHANNELS MULTILEVELMARKETING COD LCLRE-EXPORT FROZEN CHILLED AMBIENT SHELF STABLE OPINION LEADERS CAMPAIGN CLAIMS LOAD PEOPLE RELATIONSHIPS MARKET SHARE PRICEPOINT 360º YENRMB EURO BAHT RUPEE KILO RINGITT WEIGHT COMMODITIES Some  of  the  concepts   we’ll  introduce  in  this   programme!  
  • 4. Health  Warning!   This   presentaCon   is   based   on   Exigo’s   experience   of   designing,   implemenCng   and   improving   export   strategies   for   a   variety   of   consumer  companies,  large  and  small,  mainly  in  Asia  and  the  Middle   East.     The  slides  contain  data  from  a  variety  of  sources,  based  on  differing   methodologies   and   Cme   periods,   and   are   included   for   reference   purposes.     Exigo  accepts  no  liability  or  responsibility  for  any  decisions  taken  based   on  this  presentaCon.     We   encourage   the   audience   to   conduct   its   own   research   and   due   diligence  before  starCng  their  export  business.  
  • 5. Why  Export?   5   Broadens   customer  base   Extends  product   life  cycles   Establishes  the   business   InternaConally   Stay  compeCCve   Helps  sell   addiConal   inventory   Improves   company  image   Helps  company   innovate   Protects  company   against  domesCc   market  swings  
  • 6. To  succeed  in  ExporCng  a   clear  Process  &  Plan  is   required!   6   Process   Plan  Export  
  • 7. Export  roadmap   for  consumer  companies   • Understanding consumers, shoppers & customers • Insight tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding competition • Export Select tool © 2014 Exigo Marketing (S) Pte Ltd 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, admin. 6. Selling & negotiating 7. Marketing support for sell-thru 8. Export business plans $!
  • 8. If  you’d  like  to  learn  more  about   the  Export  Development   Programme,  please  contact  me!     rupert@exigomarkeCng.com   www.exigomarkeCng.com   facebook.com/exigomarkeCng   @exigomarkeCng   8  
  • 9. 1.  Where  to  Export?   9   • Understanding consumers, shoppers & customers • Information tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding Competition • Export Select Tool 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, documentation 6. Selling & negotiating 7. Marketing support for sell- thru 8. Export business plans $!
  • 10. Key  Topics  in  this  Module   10   SelecCng  an   export  market   • What  makes  an   export  market   aJracCve   Assessing  your   export  capability   • What  are  your   USPs?   Understanding   CompeCCon   • Who  are  they   and  what  does   it  mean  for  us?   Export  Select   • How  to   prioriCse   markets   systemaCcally  
  • 11. Key  Topics  in  this  Module   11   SelecCng  an   export  market   • What  makes  an   export  market   aJracCve   Assessing  your   export  capability   • What  are  your   USPs?   Understanding   CompeCCon   • Who  are  they   and  what  does   it  mean  for  us?   Export  Select   • How  to   prioriCse   markets   systemaCcally  
  • 12. Key  Topics  in  this  Module   12   SelecCng  an   export  market   • What  makes  an   export  market   aJracCve   Assessing  your   export  capability   • What  are  your   USPs?   Understanding   CompeCCon   • Who  are  they   and  what  does   it  mean  for  us?   Export  Select   • How  to   prioriCse   markets   systemaCcally  
  • 13. Key  Topics  in  this  Module   13   SelecCng  an   export  market   • What  makes  an   export  market   aJracCve   Assessing  your   export  capability   • What  are  your   USPs?   Understanding   CompeCCon   • Who  are  they   and  what  does   it  mean  for  us?   Export  Select   • How  to   prioriCse   markets   systemaCcally  
  • 14. 2.  Who  to  Target   14   • Understanding consumers, shoppers & customers • Information tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding Competition • Export Select Tool 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, documentation 6. Selling & negotiating 7. Marketing support for sell- thru 8. Export business plans $!
  • 15. Key  Topics  in  this  Module   15   Consumers,  Shoppers   &  Customers   • Who  are  they?   • Why  is  it  important   to  understand  them?   SegmentaCon   • Grouping   consumers,  shoppers   &  customers   • Deciding  who  to   target   Insights   • Low  budget   techniques  for   finding  insights   • Best  pracCce   approaches   Common  Needs   • Consumers   • Shoppers   • Trade  customers  
  • 16. Key  Topics  in  this  Module   16   Consumers,  Shoppers   &  Customers   • Who  are  they?   • Why  is  it  important   to  understand  them?   SegmentaCon   • Grouping   consumers,  shoppers   &  customers   • Deciding  who  to   target   Insights   • Low  budget   techniques  for   finding  insights   • Best  pracCce   approaches   Common  Needs   • Consumers   • Shoppers   • Trade  customers  
  • 17. Key  Topics  in  this  Module   17   Consumers,  Shoppers   &  Customers   • Who  are  they?   • Why  is  it  important   to  understand  them?   SegmentaCon   • Grouping   consumers,  shoppers   &  customers   • Deciding  who  to   target   Insights   • Low  budget   techniques  for   finding  insights   • Best  pracCce   approaches   Common  Needs   • Consumers   • Shoppers   • Trade  customers  
  • 18. Key  Topics  in  this  Module   18   Consumers,  Shoppers   &  Customers   • Who  are  they?   • Why  is  it  important   to  understand  them?   SegmentaCon   • Grouping   consumers,  shoppers   &  customers   • Deciding  who  to   target   Insights   • Low  budget   techniques  for   finding  insights   • Best  pracCce   approaches   Common  Needs   • Consumers   • Shoppers   • Trade  customers  
  • 19. 3.  Go-­‐to-­‐Market  (GTM)   Strategy  Development   19   • Understanding consumers, shoppers & customers • Information tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding Competition • Export Select Tool 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, documentation 6. Selling & negotiating 7. Marketing support for sell- thru 8. Export business plans $!
  • 20. Key  Topics  in  this  Module   20   Major  GTM  business   models   •  What  are  they?   •  How  do  they  work?   •  Pros  &  Cons  of  each   Finding  a  Partner   •  Where  to  look?   Choosing  a  partner   •  Criteria  for  selecCng   an  export  partner  
  • 21. Key  Topics  in  this  Module   21   Major  GTM  business   models   •  What  are  they?   •  How  do  they  work?   •  Pros  &  Cons  of  each   Finding  a  Partner   •  Where  to  look?   Choosing  a  partner   •  Criteria  for  selecCng   an  export  partner  
  • 22. 4.  Export  Product   Development,  Branding  &  IP   22   • Understanding consumers, shoppers & customers • Information tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding Competition • Export Select Tool 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, documentation 6. Selling & negotiating 7. Marketing support for sell- thru 8. Export business plans $!
  • 23. Key  Topics  in  this  Module   23   A  key  assumpCon  in  this  module  is  the  manufacturer  or  exporter  has  a  range  of  products   already  developed  and  successful  in  the  domesCc  market  which  they  are  looking  to   internaConalise,  rather  than  a  start-­‐up  with  no  exisCng  products.   When  to   adjust   product?   Rules  &   RegulaCons   •  Impact  on   product   design   Export   branding   •  Building  a   strong   proposiCon   Product  &   Packaging   development   •  Tools  &   processes   •  Briefs   IP   •  Registering   &   protecCng   your  IP   Product   tesCng   •  EssenCal   processes   •  When  to   change   formulas   and   packaging   for   internaCo nal   markets  
  • 24. • Understanding consumers, shoppers & customers • Information tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding Competition • Export Select Tool 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, documentation 6. Selling & negotiating 7. Marketing support for sell- thru 8. Export business plans $! 5.  Export  Team  structures,   Pricing  &  DocumentaCon   24  
  • 25. Key  Topics  in  this  Module   25   Export   OrganisaConal   Structures   • Roles  &   responsibiliCes  of   team  members   Export  Pricing   • Incoterms   Export  LogisCcs   • DocumentaCon   Risk  Management   • AnCcipaCng  and   miCgaCng  export   risks  
  • 26. Key  Topics  in  this  Module   26   Export   OrganisaConal   Structures   • Roles  &   responsibiliCes  of   team  members   Export  Pricing   • Incoterms   Export  LogisCcs   • DocumentaCon   Risk  Management   • AnCcipaCng  and   miCgaCng  export   risks  
  • 27. Key  Topics  in  this  Module   27   Export   OrganisaConal   Structures   • Roles  &   responsibiliCes  of   team  members   Export  Pricing   • Incoterms   Export  LogisCcs   • DocumentaCon   Risk  Management   • AnCcipaCng  and   miCgaCng  export   risks  
  • 28. Key  Topics  in  this  Module   28   Export   OrganisaConal   Structures   • Roles  &   responsibiliCes  of   team  members   Export  Pricing   • Incoterms   Export  LogisCcs   • DocumentaCon   Risk  Management   • AnCcipaCng  and   miCgaCng  export   risks  
  • 29. • Understanding consumers, shoppers & customers • Information tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding Competition • Export Select Tool 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, documentation 6. Selling & negotiating 7. Marketing support for sell- thru 8. Export business plans $! 6.  Selling  &  NegoCaCng   29  
  • 30. Key  Topics  in  this  Module   30   EffecCve  sales   meeCngs   •  Sales  &   negoCaCon   process   •  PreparaCon   •  Understanding   customer  needs   •  Features  &   benefits   The  power  of   numbers   •  Tools  to   demonstrate  the   revenue  and   profit  impact  of  a   commercial   proposal   Handling  customer   objecCons   •  AnCcipaCng   objecCons   •  Parking  and   responding   Distributor   agreements   •  Key  elements  of  a   distributor   agreement  
  • 31. Key  Topics  in  this  Module   31   EffecCve  sales   meeCngs   •  Sales  &   negoCaCon   process   •  PreparaCon   •  Understanding   customer  needs   •  Features  &   benefits   The  power  of   numbers   Handling  customer   objecCons   Distributor   agreements  
  • 32. Key  Topics  in  this  Module   32   EffecCve  sales   meeCngs   •  Sales  &   negoCaCon   process   •  PreparaCon   •  Understanding   customer  needs   •  Features  &   benefits   The  power  of   numbers   Handling  customer   objecCons   Distributor   agreements  
  • 33. Key  Topics  in  this  Module   33   EffecCve  sales   meeCngs   •  Sales  &   negoCaCon   process   •  PreparaCon   •  Understanding   customer  needs   •  Features  &   benefits   The  power  of   numbers   Handling  customer   objecCons   Distributor   agreements  
  • 34. • Understanding consumers, shoppers & customers • Information tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding Competition • Export Select Tool 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, documentation 6. Selling & negotiating 7. Marketing support for sell- thru 8. Export business plans $! 7.  MarkeCng  Support  for  Sell-­‐ Thru   34  
  • 35. MarkeCng  Support  for  Sell-­‐Thru   35   Trade   PenetraCon   •  Customer   acquisiCon   strategies   Shopper  Trial   •  Gejng   shoppers  to   try  for  the   first  Cme   Consumer   Repeat   •  Building   loyalty,  Cme   &  again   Strategies  &  TacCcs  to  drive  your  sales  post  launch  
  • 36. MarkeCng  Support  for  Sell-­‐Thru   36   Strategies  &  TacCcs  to  drive  your  sales  post  launch   Trade   PenetraCon   •  Customer   acquisiCon   strategies   Shopper  Trial   •  Gejng   shoppers  to   try  for  the   first  Cme   Consumer   Repeat   •  Building   loyalty,  Cme   &  again  
  • 37. MarkeCng  Support  for  Sell-­‐Thru   37   Strategies  &  TacCcs  to  drive  your  sales  post  launch   Trade   PenetraCon   •  Customer   acquisiCon   strategies   Shopper  Trial   •  Gejng   shoppers  to   try  for  the   first  Cme   Consumer   Repeat   •  Building   loyalty,  Cme   &  again  
  • 38. 8.  Export  Business  Plans   38   • Understanding consumers, shoppers & customers • Information tools • Typical consumer, shopper & customer needs • Major GTM models in export • Finding the right GTM partner • Selecting a GTM partner • When export product development is necessary • Building a strong export brand proposition • IP protection • Common export organisation structures • Export, pricing & logistics • Documentation • Risk management • Selling & negotiating skills & tools • Elevator pitch • Managing objections • Distributor contracts • Building a strong export business plan • Budgeting & forecasting • Consumer marketing support activities • Tools to build trial and repeat sale • Market study • Priority markets • Understanding Competition • Export Select Tool 1. Where to export 2. Deciding who to target (Consumers, shopper & customers) 3. Go-to- Market strategy 4. Export product development, Branding & IP 5. Export team structures, trade finance, documentation 6. Selling & negotiating 7. Marketing support for sell- thru 8. Export business plans $!
  • 39. Export  Business  Plans   39   Business  Plan   • Export  vision,   strategic   goals  and  key   strategies   KPIs   • Key  measures   to  manage   and  predict   progress   Sales   ForecasCng   • Inventory   management   and  customer   saCsfacCon   $!
  • 40. Export  Business  Plans   40   $! Business  Plan   • Export  vision,   strategic   goals  and  key   strategies   KPIs   • Key  measures   to  manage   and  predict   progress   Sales   ForecasCng   • Inventory   management   and  customer   saCsfacCon  
  • 41. Export  Business  Plans   41   $! Business  Plan   • Export  vision,   strategic   goals  and  key   strategies   KPIs   • Key  measures   to  manage   and  predict   progress   Sales   ForecasCng   • Inventory   management   and  customer   saCsfacCon  
  • 42. Like  to  learn  more?   42   Please check out my book! Available on Amazon, iBooks, Barnes & Noble, e-Sentral, Kobo, & Baker & Taylor
  • 43. Export  &  Expand  with  Exigo   Category  &  Market  Entry   Customer  Partnerships   Capability  Programmes   Using  consumer,  shopper,   customer,  category  and   compeCtor  insights,  find  the  best   ways  to  enter  and  expand  in  new   markets   Research,  screen,  contact   and  negoCate  with  new   partners  to  execute   market  entry  strategies   Embed  and  implement   strategy  with  best   pracCce  learning   43   Contact:     rupert@exigomarkeCng.com     www.exigomarkeCng.com   hJps://www.facebook.com/exigomarkeCng   @exigomarkeCng  
  • 44. 44   An  IntroducCon  to  Health  &  Beauty  Foods  in  Japan   June  2015