The document outlines an export development programme for consumer companies. It discusses selecting export markets, assessing export capabilities, understanding competition, and prioritizing markets systematically using an export select tool. The programme covers understanding consumers, go-to-market strategies, export product development, export team structures, selling and negotiating, and developing export business plans. Participating companies will learn strategies and concepts to successfully enter new international markets and expand their export business.
Export Development Programme (a synopsis from Exigo Marketing)
1. 1
The
Export
Development
Programme
for
Consumer
Companies
2. Export
&
Expand
with
Exigo
Category
&
Market
Entry
Customer
Partnerships
Capability
Programmes
Using
consumer,
shopper,
customer,
category
and
compeCtor
insights,
find
the
best
ways
to
enter
and
expand
in
new
markets
Research,
screen,
contact
and
negoCate
with
new
partners
to
execute
market
entry
strategies
Embed
and
implement
strategy
with
best
pracCce
learning
2
Contact:
rupert@exigomarkeCng.com
www.exigomarkeCng.com
hJps://www.facebook.com/exigomarkeCng
@exigomarkeCng
3. MARKETING
INTERNATIONAL
TRADE
EXPORT
CONSUMERS
CUSTOMERS
SHOPPERS
CHANNELS
COUNTRIES
PRICING
MARGINS
GLOBAL
POINT OF SALE
OFF TAKE
REPEAT
TRIAL
SEGMENTATION
POSITIONING
CONCEPT
USP
DIFFERENTIATION
COMPETITION
SALESMAN
DELIVERY
KEY ACCOUNTS
WHOLESALERS
DISTRIBUTORS
MEDIA
ADVERTISING
PR
PRESENTATION
NEGOTIATION
TRADING
VALUECHAIN
GROCERY
RETAIL
FMCG
H&B
OTC
FOOD
BEVERAGE
PACKAGING
SUPPLY
REBATES
DISCOUNTS
LISTINGCUSTOMS
FOB
CIF
CONTRACT
LABELS
QUALITY
PARTNER
STRATEGY
PLAN
PAYMENT
FINANCE
CIF
CNF
PRICE
IMAGE
SUPPLY
REBATES
CATEGORY
INSIGHT
NEEDS
INSIGHT
WANTS
PR
TERMS
PROPOSITION
SAMPLES MOCK UPS
TESTING
PPM
FEEDBACK
SYSTEM
NETWORK
EXCLUSIVE
GONDOLA
BUDGET
KPI
FEEDBACK
PRIVATELABEL
NETWORKEXCLUSIVETARGET
BUDGET
KPI
RULES
NON GROCERY
REGULATIONS
POP
POS
POB
CONSUMPTION
USERS
USP
COST
MOCKUPS
BUY
SELL
BARTER
MONEY
CURRENCY
PURCHASE ORDER
QSR
INCOTERMS
GOODS
INSURANCE
BILL OF LADING
GUARANTEE
CPG
INGREDIENTS
MARKET
BRANDFREIGHTPORT
TRADING TERMS
BUYER
SELLER
ANNUAL REBATE
CASH SETTLEMENT
TRADE
LAUNCH
PRODUCT
SKU
MARKET TRENDS
PRICING
CATEGORY MANAGEMENT
CTM
CPM
DEMONSTRATOR
LOGISTICS
INNOVATIONR&D
TRUCKS
CENTREFEE
PRODUCTIVITY
MERCHANDISER
CONSOLIDATOR
ORDERS
DISPLAY
FIXTURE
PROMOTION
ROUTE TO MARKET
CATEGORY
RESEARCH
FIELDWORK
RESULTS
AWARENESS
PALLET
CONTAINER
COLDCHAIN
TARIFFS
CLEARANCE
DEMOGRAPHICS
LIFE STYLES
CONSUMER SAFARI
RETAILAUDIT
HOMEPANEL
SHELF STANDOUT
FRANCHISE
LICENSE
DIRECT DELIVERY
TARGETING
DEMAND
PROMOTIONS
LOYALTY
RETURNS
CALLCYCLE
BEHAVIOUR
PRODUCT LIABILITYCONSUMER COMPLAINTS INTERNALORGANISATION
SOCIAL MEDIA EXPERIENTIAL
PITCH
AUCTION ALTERNATIVE TRADE CHANNELS
MULTILEVELMARKETING
COD
LCLRE-EXPORT
FROZEN
CHILLED
AMBIENT
SHELF STABLE
OPINION LEADERS
CAMPAIGN
CLAIMS
LOAD
PEOPLE
RELATIONSHIPS
MARKET SHARE
PRICEPOINT
360º
YENRMB
EURO
BAHT
RUPEE
KILO
RINGITT
WEIGHT
COMMODITIES
Some
of
the
concepts
we’ll
introduce
in
this
programme!
4. Health
Warning!
This
presentaCon
is
based
on
Exigo’s
experience
of
designing,
implemenCng
and
improving
export
strategies
for
a
variety
of
consumer
companies,
large
and
small,
mainly
in
Asia
and
the
Middle
East.
The
slides
contain
data
from
a
variety
of
sources,
based
on
differing
methodologies
and
Cme
periods,
and
are
included
for
reference
purposes.
Exigo
accepts
no
liability
or
responsibility
for
any
decisions
taken
based
on
this
presentaCon.
We
encourage
the
audience
to
conduct
its
own
research
and
due
diligence
before
starCng
their
export
business.
5. Why
Export?
5
Broadens
customer
base
Extends
product
life
cycles
Establishes
the
business
InternaConally
Stay
compeCCve
Helps
sell
addiConal
inventory
Improves
company
image
Helps
company
innovate
Protects
company
against
domesCc
market
swings
6. To
succeed
in
ExporCng
a
clear
Process
&
Plan
is
required!
6
Process
Plan
Export
8. If
you’d
like
to
learn
more
about
the
Export
Development
Programme,
please
contact
me!
rupert@exigomarkeCng.com
www.exigomarkeCng.com
facebook.com/exigomarkeCng
@exigomarkeCng
8
9. 1.
Where
to
Export?
9
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
10. Key
Topics
in
this
Module
10
SelecCng
an
export
market
• What
makes
an
export
market
aJracCve
Assessing
your
export
capability
• What
are
your
USPs?
Understanding
CompeCCon
• Who
are
they
and
what
does
it
mean
for
us?
Export
Select
• How
to
prioriCse
markets
systemaCcally
11. Key
Topics
in
this
Module
11
SelecCng
an
export
market
• What
makes
an
export
market
aJracCve
Assessing
your
export
capability
• What
are
your
USPs?
Understanding
CompeCCon
• Who
are
they
and
what
does
it
mean
for
us?
Export
Select
• How
to
prioriCse
markets
systemaCcally
12. Key
Topics
in
this
Module
12
SelecCng
an
export
market
• What
makes
an
export
market
aJracCve
Assessing
your
export
capability
• What
are
your
USPs?
Understanding
CompeCCon
• Who
are
they
and
what
does
it
mean
for
us?
Export
Select
• How
to
prioriCse
markets
systemaCcally
13. Key
Topics
in
this
Module
13
SelecCng
an
export
market
• What
makes
an
export
market
aJracCve
Assessing
your
export
capability
• What
are
your
USPs?
Understanding
CompeCCon
• Who
are
they
and
what
does
it
mean
for
us?
Export
Select
• How
to
prioriCse
markets
systemaCcally
14. 2.
Who
to
Target
14
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
15. Key
Topics
in
this
Module
15
Consumers,
Shoppers
&
Customers
• Who
are
they?
• Why
is
it
important
to
understand
them?
SegmentaCon
• Grouping
consumers,
shoppers
&
customers
• Deciding
who
to
target
Insights
• Low
budget
techniques
for
finding
insights
• Best
pracCce
approaches
Common
Needs
• Consumers
• Shoppers
• Trade
customers
16. Key
Topics
in
this
Module
16
Consumers,
Shoppers
&
Customers
• Who
are
they?
• Why
is
it
important
to
understand
them?
SegmentaCon
• Grouping
consumers,
shoppers
&
customers
• Deciding
who
to
target
Insights
• Low
budget
techniques
for
finding
insights
• Best
pracCce
approaches
Common
Needs
• Consumers
• Shoppers
• Trade
customers
17. Key
Topics
in
this
Module
17
Consumers,
Shoppers
&
Customers
• Who
are
they?
• Why
is
it
important
to
understand
them?
SegmentaCon
• Grouping
consumers,
shoppers
&
customers
• Deciding
who
to
target
Insights
• Low
budget
techniques
for
finding
insights
• Best
pracCce
approaches
Common
Needs
• Consumers
• Shoppers
• Trade
customers
18. Key
Topics
in
this
Module
18
Consumers,
Shoppers
&
Customers
• Who
are
they?
• Why
is
it
important
to
understand
them?
SegmentaCon
• Grouping
consumers,
shoppers
&
customers
• Deciding
who
to
target
Insights
• Low
budget
techniques
for
finding
insights
• Best
pracCce
approaches
Common
Needs
• Consumers
• Shoppers
• Trade
customers
19. 3.
Go-‐to-‐Market
(GTM)
Strategy
Development
19
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
20. Key
Topics
in
this
Module
20
Major
GTM
business
models
• What
are
they?
• How
do
they
work?
• Pros
&
Cons
of
each
Finding
a
Partner
• Where
to
look?
Choosing
a
partner
• Criteria
for
selecCng
an
export
partner
21. Key
Topics
in
this
Module
21
Major
GTM
business
models
• What
are
they?
• How
do
they
work?
• Pros
&
Cons
of
each
Finding
a
Partner
• Where
to
look?
Choosing
a
partner
• Criteria
for
selecCng
an
export
partner
22. 4.
Export
Product
Development,
Branding
&
IP
22
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
23. Key
Topics
in
this
Module
23
A
key
assumpCon
in
this
module
is
the
manufacturer
or
exporter
has
a
range
of
products
already
developed
and
successful
in
the
domesCc
market
which
they
are
looking
to
internaConalise,
rather
than
a
start-‐up
with
no
exisCng
products.
When
to
adjust
product?
Rules
&
RegulaCons
• Impact
on
product
design
Export
branding
• Building
a
strong
proposiCon
Product
&
Packaging
development
• Tools
&
processes
• Briefs
IP
• Registering
&
protecCng
your
IP
Product
tesCng
• EssenCal
processes
• When
to
change
formulas
and
packaging
for
internaCo
nal
markets
24. • Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
5.
Export
Team
structures,
Pricing
&
DocumentaCon
24
25. Key
Topics
in
this
Module
25
Export
OrganisaConal
Structures
• Roles
&
responsibiliCes
of
team
members
Export
Pricing
• Incoterms
Export
LogisCcs
• DocumentaCon
Risk
Management
• AnCcipaCng
and
miCgaCng
export
risks
26. Key
Topics
in
this
Module
26
Export
OrganisaConal
Structures
• Roles
&
responsibiliCes
of
team
members
Export
Pricing
• Incoterms
Export
LogisCcs
• DocumentaCon
Risk
Management
• AnCcipaCng
and
miCgaCng
export
risks
27. Key
Topics
in
this
Module
27
Export
OrganisaConal
Structures
• Roles
&
responsibiliCes
of
team
members
Export
Pricing
• Incoterms
Export
LogisCcs
• DocumentaCon
Risk
Management
• AnCcipaCng
and
miCgaCng
export
risks
28. Key
Topics
in
this
Module
28
Export
OrganisaConal
Structures
• Roles
&
responsibiliCes
of
team
members
Export
Pricing
• Incoterms
Export
LogisCcs
• DocumentaCon
Risk
Management
• AnCcipaCng
and
miCgaCng
export
risks
29. • Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
6.
Selling
&
NegoCaCng
29
30. Key
Topics
in
this
Module
30
EffecCve
sales
meeCngs
• Sales
&
negoCaCon
process
• PreparaCon
• Understanding
customer
needs
• Features
&
benefits
The
power
of
numbers
• Tools
to
demonstrate
the
revenue
and
profit
impact
of
a
commercial
proposal
Handling
customer
objecCons
• AnCcipaCng
objecCons
• Parking
and
responding
Distributor
agreements
• Key
elements
of
a
distributor
agreement
31. Key
Topics
in
this
Module
31
EffecCve
sales
meeCngs
• Sales
&
negoCaCon
process
• PreparaCon
• Understanding
customer
needs
• Features
&
benefits
The
power
of
numbers
Handling
customer
objecCons
Distributor
agreements
32. Key
Topics
in
this
Module
32
EffecCve
sales
meeCngs
• Sales
&
negoCaCon
process
• PreparaCon
• Understanding
customer
needs
• Features
&
benefits
The
power
of
numbers
Handling
customer
objecCons
Distributor
agreements
33. Key
Topics
in
this
Module
33
EffecCve
sales
meeCngs
• Sales
&
negoCaCon
process
• PreparaCon
• Understanding
customer
needs
• Features
&
benefits
The
power
of
numbers
Handling
customer
objecCons
Distributor
agreements
34. • Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
7.
MarkeCng
Support
for
Sell-‐
Thru
34
35. MarkeCng
Support
for
Sell-‐Thru
35
Trade
PenetraCon
• Customer
acquisiCon
strategies
Shopper
Trial
• Gejng
shoppers
to
try
for
the
first
Cme
Consumer
Repeat
• Building
loyalty,
Cme
&
again
Strategies
&
TacCcs
to
drive
your
sales
post
launch
36. MarkeCng
Support
for
Sell-‐Thru
36
Strategies
&
TacCcs
to
drive
your
sales
post
launch
Trade
PenetraCon
• Customer
acquisiCon
strategies
Shopper
Trial
• Gejng
shoppers
to
try
for
the
first
Cme
Consumer
Repeat
• Building
loyalty,
Cme
&
again
37. MarkeCng
Support
for
Sell-‐Thru
37
Strategies
&
TacCcs
to
drive
your
sales
post
launch
Trade
PenetraCon
• Customer
acquisiCon
strategies
Shopper
Trial
• Gejng
shoppers
to
try
for
the
first
Cme
Consumer
Repeat
• Building
loyalty,
Cme
&
again
38. 8.
Export
Business
Plans
38
• Understanding
consumers,
shoppers &
customers
• Information
tools
• Typical
consumer,
shopper &
customer
needs
• Major GTM
models in
export
• Finding the
right GTM
partner
• Selecting a
GTM partner
• When export
product
development
is necessary
• Building a
strong export
brand
proposition
• IP protection
• Common export
organisation
structures
• Export, pricing &
logistics
• Documentation
• Risk
management
• Selling &
negotiating
skills & tools
• Elevator pitch
• Managing
objections
• Distributor
contracts
• Building a
strong export
business plan
• Budgeting &
forecasting
• Consumer
marketing
support
activities
• Tools to build
trial and
repeat sale
• Market study
• Priority markets
• Understanding
Competition
• Export Select
Tool
1.
Where to
export
2.
Deciding
who to target
(Consumers,
shopper &
customers)
3.
Go-to-
Market
strategy
4.
Export
product
development,
Branding & IP
5.
Export team
structures,
trade finance,
documentation
6.
Selling &
negotiating
7.
Marketing
support
for sell-
thru
8.
Export
business
plans
$!
39. Export
Business
Plans
39
Business
Plan
• Export
vision,
strategic
goals
and
key
strategies
KPIs
• Key
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to
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and
predict
progress
Sales
ForecasCng
• Inventory
management
and
customer
saCsfacCon
$!
40. Export
Business
Plans
40
$!
Business
Plan
• Export
vision,
strategic
goals
and
key
strategies
KPIs
• Key
measures
to
manage
and
predict
progress
Sales
ForecasCng
• Inventory
management
and
customer
saCsfacCon
41. Export
Business
Plans
41
$!
Business
Plan
• Export
vision,
strategic
goals
and
key
strategies
KPIs
• Key
measures
to
manage
and
predict
progress
Sales
ForecasCng
• Inventory
management
and
customer
saCsfacCon
42. Like
to
learn
more?
42
Please
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Available on
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43. Export
&
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Exigo
Category
&
Market
Entry
Customer
Partnerships
Capability
Programmes
Using
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shopper,
customer,
category
and
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find
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Research,
screen,
contact
and
negoCate
with
new
partners
to
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market
entry
strategies
Embed
and
implement
strategy
with
best
pracCce
learning
43
Contact:
rupert@exigomarkeCng.com
www.exigomarkeCng.com
hJps://www.facebook.com/exigomarkeCng
@exigomarkeCng