KIT – The Research University in the Helmholtz Association
KARLSRUHE SERVICE RESEARCH INSTITUTE (KSRI)
www.kit.edu
Exploring the Value of Data
A Research Agenda
Tobias Enders
IESS, September 2018
Karlsruhe Service Research Institute
www.ksri.kit.edu
The value of data assets plays a significant role in various
business transactions
23/09/20182
Microsoft acquired LinkedIn (2016) Facebook acquired WhatsApp (2014)
§ Transaction volume was 26.2 bn USD
§ Price far beyond the sum of tangible and
intangible assets on the balance sheet
§ Due to the massive amounts of user data held
by LinkedIn
§ Transaction volume of 19 bn USD
§ WhatsApp only employed 55 people at the
time of the transaction
§ Access to 450 million active users
Sources:
Microsoft (2016)
Welt (2014)
Karlsruhe Service Research Institute
www.ksri.kit.edu
As data being generated grows rapidly, organizations search
for ways to value their data assets
23/09/20183
0
10000
20000
30000
40000
2005 2010 2012 2015 2020
Estimated worldwide data by 2020
Datavolumeinexabyte
Reasons to evaluate data:
1
2
3
Direct data monetization
Internal investment
M&A
Establishing KPIs allows better planning, controlling and adjusting
Finance Customers Processes Data
?e.g. EBIT e.g. CLV e.g. Cycle
Time
Sources:
Turner et al. (2014)
Akred and Samani (2018)
Karlsruhe Service Research Institute
www.ksri.kit.edu
The literature review will provide an overview of the
perspectives taken onto the topic of data value
20/09/20184
How can organizations value data as a strategic asset?
The objective of the literature review is to develop an understanding
of the research streams around the value of data.
Karlsruhe Service Research Institute
www.ksri.kit.edu
Methodology: a structured literature research yielded 28
papers that address data value
20/09/20185
Step 1 Step 2 Step 3
Databases
§ AISeL
§ ScienceDirect
§ Scopus
§ EBSCO
Search on
§ Title, Abstract, Key Words
§ Key words: value AND data
Exclude
§ Tutorials, workshops,
abstracts-only, panels, blogs
Exclude papers that…
§ Look at value from a non-
economic perspective
§ Deal with IT investments in
general
§ Have a strong technical
focus
§ Have a strong focus on non-
profit organizations
Include
§ Forward search
§ Backward search
245 Papers 23 Papers 28 Papers
Source:
Webster and Watson (2002)
Karlsruhe Service Research Institute
www.ksri.kit.edu
Results 1: The majority of research targets business value
derived from data while little attention is given to the source
20/09/20186
28
Papers
15 papers focus on realizing
business value 13 papers target data
management topics
Karlsruhe Service Research Institute
www.ksri.kit.edu
Results 2: Three research streams have been identified that
broach the topic of data value
23/09/20187
Insight
Value
Value
Data Value Chain
3
2
Information
ValueData
Value
1
Business
Value
Research Gap
No conclusive research has been conducted on the data source itself –
independent of knowing all potential use cases.
Sources:
Abbasi et al. (2016)
Gao et al. (2015)
Seddon et al. (2017)
Karlsruhe Service Research Institute
www.ksri.kit.edu
To further explore data value, a four-step approach is proposed
How can organizations determine the value of their data assets and how does that impact
their data management activities?
20/09/20188
Research Question
Criteria influencing the value of data
Clustering of data sources
Data Governance
Value Contribution
Modelvalidation
4
3
2
1
Karlsruhe Service Research Institute
www.ksri.kit.edu
Understanding value drivers for data lets organizations cluster
their assets by value
Influencing Criteria
§ Current research suggests that
certain criteria may have an
influence on data value (e.g. re-
usability and the value decay over
time, data source, data quality)
23/09/20189
2
4
3
1
1
2
Clustering
§ Clusters may help focusing
investments on data (e.g. data
management, data acquisition)
Sources:
Otto (2011)
Malgieri and Custers (2018)
Mamonov and Triantoro (2018)
Karlsruhe Service Research Institute
www.ksri.kit.edu
Introducing value-based governance guidelines allows
organizations to better manage and protect high-value assets
23/09/201810
3
4
Data Governance
§ Value-based management of data
§ May apply to guidelines such as
encryption, storage, access
management
Value Contribution
§ Allows comparison to organizational
non-data assets
§ Validate the results of initial studies
2
4
3
1
Karlsruhe Service Research Institute
www.ksri.kit.edu
Limitations and future research
23/09/201811
§ With the proposed research
agenda, further research into the
field of data value is enabled
§ In addition to an internal view on
data value, an external view may be
taken into account
§ Proprietary knowledge may be
available in the industry only and
not available in public literature
§ Different approach of clustering the
relevant papers
Limitations Future Research
Karlsruhe Service Research Institute
www.ksri.kit.edu
Karlsruhe Service Research Institute (KSRI)
Kaiserstr. 89 | Building 05.20
D-76133 Karlsruhe
@ksri_kit
www.ksri.kit.edu
Thank you –
please feel free to reach out!
20/09/2018
tobias.enders@kit.edu
Tobias Enders
Karlsruhe Service Research Institute
https://www.linkedin.com/company/karls
ruhe-service-research-institute-ksri-/
Karlsruhe Service Research Institute
www.ksri.kit.edu
References
Microsoft: Microsoft to acquire LinkedIn,
https://news.microsoft.com/2016/06/13/microsoft-to-acquire-linkedin/.
Facebook kauft WhatsApp für 19 Milliarden Dollar
https://www.welt.de/wirtschaft/article125021667/Facebook-kauft-WhatsApp-fuer-19-Milliarden-
Dollar.html.
Turner, V., Gantz J., Reinsel D., and S.M., 2014. The digital universe of opportunities: Rich
data and the increasing value of the internet of things. IDC / EMC Report, p.17.
Akred, J., Samani, A.: Your Data Is Worth More Than You Think,
https://sloanreview.mit.edu/article/your-data-is-worth-more-than-you-think/, last accessed
2018/02/20.
Malgieri, G., Custers, B.: Pricing privacy - the right to know the value of your personal data.
Comput. Law Secur. Rev. 34, 289–303 (2018).
Mamonov, S., Triantoro, T.M.: The strategic value of data resources in emergent industries.
Int. J. Inf. Manage. 39, 146–155 (2018).
Otto, B.: Data Governance. Bus. Inf. Syst. Eng. 3, 241–244 (2011).
23/09/201813
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[2]
[3]
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Exploring the Value of Data

  • 1.
    KIT – TheResearch University in the Helmholtz Association KARLSRUHE SERVICE RESEARCH INSTITUTE (KSRI) www.kit.edu Exploring the Value of Data A Research Agenda Tobias Enders IESS, September 2018
  • 2.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu The value of data assets plays a significant role in various business transactions 23/09/20182 Microsoft acquired LinkedIn (2016) Facebook acquired WhatsApp (2014) § Transaction volume was 26.2 bn USD § Price far beyond the sum of tangible and intangible assets on the balance sheet § Due to the massive amounts of user data held by LinkedIn § Transaction volume of 19 bn USD § WhatsApp only employed 55 people at the time of the transaction § Access to 450 million active users Sources: Microsoft (2016) Welt (2014)
  • 3.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu As data being generated grows rapidly, organizations search for ways to value their data assets 23/09/20183 0 10000 20000 30000 40000 2005 2010 2012 2015 2020 Estimated worldwide data by 2020 Datavolumeinexabyte Reasons to evaluate data: 1 2 3 Direct data monetization Internal investment M&A Establishing KPIs allows better planning, controlling and adjusting Finance Customers Processes Data ?e.g. EBIT e.g. CLV e.g. Cycle Time Sources: Turner et al. (2014) Akred and Samani (2018)
  • 4.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu The literature review will provide an overview of the perspectives taken onto the topic of data value 20/09/20184 How can organizations value data as a strategic asset? The objective of the literature review is to develop an understanding of the research streams around the value of data.
  • 5.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu Methodology: a structured literature research yielded 28 papers that address data value 20/09/20185 Step 1 Step 2 Step 3 Databases § AISeL § ScienceDirect § Scopus § EBSCO Search on § Title, Abstract, Key Words § Key words: value AND data Exclude § Tutorials, workshops, abstracts-only, panels, blogs Exclude papers that… § Look at value from a non- economic perspective § Deal with IT investments in general § Have a strong technical focus § Have a strong focus on non- profit organizations Include § Forward search § Backward search 245 Papers 23 Papers 28 Papers Source: Webster and Watson (2002)
  • 6.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu Results 1: The majority of research targets business value derived from data while little attention is given to the source 20/09/20186 28 Papers 15 papers focus on realizing business value 13 papers target data management topics
  • 7.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu Results 2: Three research streams have been identified that broach the topic of data value 23/09/20187 Insight Value Value Data Value Chain 3 2 Information ValueData Value 1 Business Value Research Gap No conclusive research has been conducted on the data source itself – independent of knowing all potential use cases. Sources: Abbasi et al. (2016) Gao et al. (2015) Seddon et al. (2017)
  • 8.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu To further explore data value, a four-step approach is proposed How can organizations determine the value of their data assets and how does that impact their data management activities? 20/09/20188 Research Question Criteria influencing the value of data Clustering of data sources Data Governance Value Contribution Modelvalidation 4 3 2 1
  • 9.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu Understanding value drivers for data lets organizations cluster their assets by value Influencing Criteria § Current research suggests that certain criteria may have an influence on data value (e.g. re- usability and the value decay over time, data source, data quality) 23/09/20189 2 4 3 1 1 2 Clustering § Clusters may help focusing investments on data (e.g. data management, data acquisition) Sources: Otto (2011) Malgieri and Custers (2018) Mamonov and Triantoro (2018)
  • 10.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu Introducing value-based governance guidelines allows organizations to better manage and protect high-value assets 23/09/201810 3 4 Data Governance § Value-based management of data § May apply to guidelines such as encryption, storage, access management Value Contribution § Allows comparison to organizational non-data assets § Validate the results of initial studies 2 4 3 1
  • 11.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu Limitations and future research 23/09/201811 § With the proposed research agenda, further research into the field of data value is enabled § In addition to an internal view on data value, an external view may be taken into account § Proprietary knowledge may be available in the industry only and not available in public literature § Different approach of clustering the relevant papers Limitations Future Research
  • 12.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu Karlsruhe Service Research Institute (KSRI) Kaiserstr. 89 | Building 05.20 D-76133 Karlsruhe @ksri_kit www.ksri.kit.edu Thank you – please feel free to reach out! 20/09/2018 tobias.enders@kit.edu Tobias Enders Karlsruhe Service Research Institute https://www.linkedin.com/company/karls ruhe-service-research-institute-ksri-/
  • 13.
    Karlsruhe Service ResearchInstitute www.ksri.kit.edu References Microsoft: Microsoft to acquire LinkedIn, https://news.microsoft.com/2016/06/13/microsoft-to-acquire-linkedin/. Facebook kauft WhatsApp für 19 Milliarden Dollar https://www.welt.de/wirtschaft/article125021667/Facebook-kauft-WhatsApp-fuer-19-Milliarden- Dollar.html. Turner, V., Gantz J., Reinsel D., and S.M., 2014. The digital universe of opportunities: Rich data and the increasing value of the internet of things. IDC / EMC Report, p.17. Akred, J., Samani, A.: Your Data Is Worth More Than You Think, https://sloanreview.mit.edu/article/your-data-is-worth-more-than-you-think/, last accessed 2018/02/20. Malgieri, G., Custers, B.: Pricing privacy - the right to know the value of your personal data. Comput. Law Secur. Rev. 34, 289–303 (2018). Mamonov, S., Triantoro, T.M.: The strategic value of data resources in emergent industries. Int. J. Inf. Manage. 39, 146–155 (2018). Otto, B.: Data Governance. Bus. Inf. Syst. Eng. 3, 241–244 (2011). 23/09/201813 [1] [2] [3] [4] [5] [6] [7]