An exit interview is a meeting with an employee about to leave an organization to discuss about the employee’s reason for leaving the organization generally conducted by a human resources staff member.
Exit interviews are a crucial part of the HR process since they are the most practical approach to obtain meaningful feedback from employees about your company's policies and procedures.
2. An exit interview is a meeting with a terminating
employee that is generally conducted by a human
resources staff member. The exit interview provides your
organization with the opportunity to obtain frank and
honest feedback from the employee who is leaving your
employment.
What Is Exit Interview?
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3. Who Conducts Exit Interviews?
According to the study, "Of those, 70.9% had their HR
departments handle the process; 19% had the departing
employees’ direct supervisors do it; 8.9% delegated the job to the
direct supervisor’s manager, and 1% turned to external
consultants."
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4. Is Exit Interview helpful ?
Absolutely, Knowing the reason behind the employee’s
move can give management a valuable opportunity to
correct policies, alter work culture and adjust personnel
or pay grades.
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5. Exit Interview format
Interviews may be held in-person, over the phone or
through a video platform. The length of each interview
may vary, but it should generally last approximately 60
minutes. HR should close interviews on a positive note,
thanking employees for their time and feedback.
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6. Method Of Conducting Exit Interview
There are four prominent ways of taking exit interviews:
1. In-Person
2. Online
3. Paper
4. Telephone
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7. The purpose of the Exit Interview are:
1. Obtain employee constructive feedback and leave on a positive
note
2. Gather employee Opinions about the organization culture,
policies & procedures
3. Management and its effectiveness
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Exit Interview Purpose
8. 4. Employer branding
5. Complete the paper work and recover the company belongings
6. Any open issues can be addressed
7. Communication gap
8. Salary and perks
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Exit Interview Purpose
9. The exit interview process may contain the following:
Introductory steps like recording a resignation letter.
The next step is to terminate any online access of the
company’s data.
Taking back Company’s property from the employee
The status of employee benefits should be monitored.
Made full & final payment to the employee
Conducting of exit interview
Exit interview Process
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10. Exit interview Questionnaire
1. What was the reason for leaving the organization?
2. Rate the level of job satisfaction.
3. Problems experienced in the working atmosphere. If any.
4. Write about the workload and the targets that were assigned
to you?
5. What kind of relation you had with colleagues?
6. How did you perceive your career goals in this company?
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11. Exit interview Form
Form 1.
Employee name:
Date of Joining:
Last date of employment:
Department Position Excellent Average Poor
Satisfaction in the firm
Level of Growth
Expectations met
Working environment
Form 2.
Name: Position:
Date:
Date of Joining:
Last date of work:
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12. Participation in an exit interview
Participation in an exit interview totally depends on the
employee. The employee should participate in an exit interview
although it may not be useful. Many career experts believe that
there is no use participating in an exit interview.
The interaction with the employee should be conducted when the
employee is on board.
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13. Exit Interview Checklist
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The exit interview checklist may contain the following:
1. Reason for Termination
2. Training and Development
3. Pay and Benefits
4. Work Environment
5. Administrative Matters
14. Importance of exit interviews
1. The reason for employees departure is known
2. The exit interviews enable the employee to leave on a positive note
3. Any issues in the organization can be rectified
4. Exit interview helps to improve an organization’s environment and
culture
5. Exit interviews are cost-effective.
6. Exit interviews help in management development and succession
planning.
7. It helps in improving training and onboarding programs.
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15. Why employees do not
participate in an exit interview
1. The exit interviews are too long
2. The exit interview questions are confusing
3. The employee is afraid of repercussion
4. The process is difficult and uncomfortable
5. The employee is departing and does not care
anymore
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16. Thank You
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