Patient Opinion will introduce new features to improve the experience for patients, carers, and healthcare staff. This includes showing who is listening to patients' stories, allowing friends and family to get involved, and improved reporting including a new tool called "the squidget." They also aim to involve more NHS organizations and people by expanding to websites, mail, phones, TV, and mobile devices to widen the conversation around healthcare experiences.

1. What’s
coming
next?

3. Further new features to come
• For patients and carers
– Showing who is listening
– Involving friends and family
• For subscribers
– Improved reporting
– The squidget
– Adding new posts
– Responding to multiple posts

5. Reporting
Story and response listings and
summaries
Very flexible filtering
Scheduled reporting delivered by
email

6. More NHS organisations
• All NHS organisations will be able to
register on Patient Opinion without charge
– Up to 2 staff can post responses
• Our aim is to widen the conversation to
benefit both patients and staff
• Moving to a subscription gives you the full
range of Patient Opinion services

7. Involving more people
• Our web site
• Your web site
– Links and widgets
• Postal and phone
• Digital TV
• Mobile phones
• NHS Choices

9. Hello Squidget!