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eXelate.com
@eXelate
eXelate state of the industry
April 27, 2014
Damian Garbaccio
CRO | eXelate
@dgarbaccio
2
© 2014 eXelate Inc. Confidential and Proprietary.
• executive summary
• survey methodology
• results
• conclusion
agenda
3
© 2014 eXelate Inc. Confidential and Proprietary.
executive summary • brands increased the use of audience targeting on all platforms by up to
15% from 2013
• third party online data remains the most preferred data source for
audience targeting for advertisers & agencies
• first party CRM data is growing in popularity with advertisers & agencies
for audience targeting
• the majority of advertisers and agencies are using lookalike modeling,
with most seeing 2-3X lift
• advertisers & agencies currently use a combination of data providers
and DSPs to conduct their lookalike modeling
4
© 2014 eXelate Inc. Confidential and Proprietary.
smart data.
smarter decisions.
smart data. smarter decisions.TM
5
© 2014 eXelate Inc. Confidential and Proprietary.
survey
methodology
• 450+ digital industry respondents
• Advertiser
• Agency
• Network/Exchange/DSP
• conducted in March 2014
• online survey in conjunction with Digiday
6
© 2014 eXelate Inc. Confidential and Proprietary.
results
7
© 2014 eXelate Inc. Confidential and Proprietary.
brands are making
use of all platforms
for audience
targeting
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
PC/Mac Smartphone Tablet
% using platforms for audience targeting
2013
2014
8
© 2014 eXelate Inc. Confidential and Proprietary.
advertisers
prefer 3rd party
online and 1st party
CRM data
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
3rd party
online data
3rd party
offline data
1st party
CRM data
1st party
custom data
1st party
social media
data
preferred data source for audience targeting
2013
9
© 2014 eXelate Inc. Confidential and Proprietary.
agencies prefer
3rd party online
data with an even
demand for the
rest except social
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
3rd party
online data
3rd party
offline data
1st party
CRM data
1st party
custom
data
1st party
social
media data
preferred data source for audience targeting
2013
10
© 2014 eXelate Inc. Confidential and Proprietary.
advertisers
surveyed about
lookalike modeling
11
© 2014 eXelate Inc. Confidential and Proprietary.
advertisers
trust a combo
of data
providers &
DSPs to conduct
lookalike modeling
12
© 2014 eXelate Inc. Confidential and Proprietary.
agencies
surveyed about
lookalike modeling
13
© 2014 eXelate Inc. Confidential and Proprietary.
agencies trust a
combo of data
providers &
DSPs to conduct
lookalike
modeling
14
© 2014 eXelate Inc. Confidential and Proprietary.
why lookalike
modeling works
A top 5 insurance
company was looking for
a cost-effective and
scalable custom audience
to drive more acquisition.
eXelate lookalike
modeling utilized our
integration with Xaxis to
receive campaign data
files and tailor custom
audiences based on the
high performing campaign
responder seed data.
the lookalike model
generated custom
audiences were able to
drive 6.2X more
conversion for a 20%
lower CPA.
15
© 2014 eXelate Inc. Confidential and Proprietary.
conclusion
16
© 2014 eXelate Inc. Confidential and Proprietary.
conclusion
brands increase use of
audience targeting
on all platforms
3rd party online data
vs.
1st party CRM data
majority of
advertisers & agencies
use lookalike modeling,
with the majority
seeing 2-3X lift
eXelate.com
@eXelate
thank you!
Damian Garbaccio
eXelate
Chief Revenue Officer
damiang@exelate.com
@dgarbaccio

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eXelate State of the Industry 2014

  • 1. eXelate.com @eXelate eXelate state of the industry April 27, 2014 Damian Garbaccio CRO | eXelate @dgarbaccio
  • 2. 2 © 2014 eXelate Inc. Confidential and Proprietary. • executive summary • survey methodology • results • conclusion agenda
  • 3. 3 © 2014 eXelate Inc. Confidential and Proprietary. executive summary • brands increased the use of audience targeting on all platforms by up to 15% from 2013 • third party online data remains the most preferred data source for audience targeting for advertisers & agencies • first party CRM data is growing in popularity with advertisers & agencies for audience targeting • the majority of advertisers and agencies are using lookalike modeling, with most seeing 2-3X lift • advertisers & agencies currently use a combination of data providers and DSPs to conduct their lookalike modeling
  • 4. 4 © 2014 eXelate Inc. Confidential and Proprietary. smart data. smarter decisions. smart data. smarter decisions.TM
  • 5. 5 © 2014 eXelate Inc. Confidential and Proprietary. survey methodology • 450+ digital industry respondents • Advertiser • Agency • Network/Exchange/DSP • conducted in March 2014 • online survey in conjunction with Digiday
  • 6. 6 © 2014 eXelate Inc. Confidential and Proprietary. results
  • 7. 7 © 2014 eXelate Inc. Confidential and Proprietary. brands are making use of all platforms for audience targeting 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% PC/Mac Smartphone Tablet % using platforms for audience targeting 2013 2014
  • 8. 8 © 2014 eXelate Inc. Confidential and Proprietary. advertisers prefer 3rd party online and 1st party CRM data 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 3rd party online data 3rd party offline data 1st party CRM data 1st party custom data 1st party social media data preferred data source for audience targeting 2013
  • 9. 9 © 2014 eXelate Inc. Confidential and Proprietary. agencies prefer 3rd party online data with an even demand for the rest except social 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 3rd party online data 3rd party offline data 1st party CRM data 1st party custom data 1st party social media data preferred data source for audience targeting 2013
  • 10. 10 © 2014 eXelate Inc. Confidential and Proprietary. advertisers surveyed about lookalike modeling
  • 11. 11 © 2014 eXelate Inc. Confidential and Proprietary. advertisers trust a combo of data providers & DSPs to conduct lookalike modeling
  • 12. 12 © 2014 eXelate Inc. Confidential and Proprietary. agencies surveyed about lookalike modeling
  • 13. 13 © 2014 eXelate Inc. Confidential and Proprietary. agencies trust a combo of data providers & DSPs to conduct lookalike modeling
  • 14. 14 © 2014 eXelate Inc. Confidential and Proprietary. why lookalike modeling works A top 5 insurance company was looking for a cost-effective and scalable custom audience to drive more acquisition. eXelate lookalike modeling utilized our integration with Xaxis to receive campaign data files and tailor custom audiences based on the high performing campaign responder seed data. the lookalike model generated custom audiences were able to drive 6.2X more conversion for a 20% lower CPA.
  • 15. 15 © 2014 eXelate Inc. Confidential and Proprietary. conclusion
  • 16. 16 © 2014 eXelate Inc. Confidential and Proprietary. conclusion brands increase use of audience targeting on all platforms 3rd party online data vs. 1st party CRM data majority of advertisers & agencies use lookalike modeling, with the majority seeing 2-3X lift
  • 17. eXelate.com @eXelate thank you! Damian Garbaccio eXelate Chief Revenue Officer damiang@exelate.com @dgarbaccio

Editor's Notes

  1. Brands increased the use of audience targeting on all platforms by up to 15% from 2013 – this includes PCs, tablets, and phones Third party online data still leads the pack in terms of mots preferred data source, but first party CRM data is growing in popularity as folks recognize the power of their seed data Advertisers and agencies are all on board with lookalike modeling, realizing its full potential and with almost half seeing 2-3X lift Currently, a combination of DSPs and data providers are used to conduct lookalike modeling
  2. Why we exist – the smart data company that powers smarter digital marketing decisions worldwide. Why we exist – to make digital media more relevant for consumers and more effective for marketers.
  3. In conjunction with Digiday, a survey of more than 450 digital marketing and media professionals was conducted in March 2014 on current attitudes and practices regarding audience targeting, as well as their data strategies and challenges. Participants were contacted via e-mail and asked to take an online survey. Participants were first asked to identify themselves as Brand Marketers, Agencies, or Networks/Exchanges/DSPs. Each participant was then presented with questions about their approach to audience targeting specific to that classification. Results were then summarized and cross-tabbed, in order to identify consistencies or inconsistencies in each constituents’ viewpoints and practices, as well as opportunities to raise the bar for the industry. A synopsis of those results is introduced in this presentation.
  4. Targeting of all platforms increased by an average of about 15%. Key changes from 2013: Targeting on ALL platforms increased Brands increased targeting on smartphones by over 10%, and increased targeting on tablet by 15%
  5. Taking a look at the advertisers surveyed, 3rd party online data is still the #1 preferred data source for audience targeting, 1st party CRM data is quickly gaining popularity as marketers realize the potential value in their seed data.
  6. Agencies surveyed also prefer 3rd party online data as their go-to source for audience targeting, but for them, acquiring and leveraging their clients’ 1st party CRM data has risen in preference by more than 10% in the last year, revealing a much closer collaboration among these key marketers as they seek out new audiences for their products and services. 3rd party online data is STILL the #1 preferred data source for audience targeting for AGENCIES 1st party CRM data has become more popular, rising almost 10% in preference for audience targeting for AGENCIES
  7. A large portion of our survey focused on lookalike modeling, which has proven to increase audience targeting capabilities by creating custom-built audiences that brands can reach with high accuracy. 64% of advertisers surveyed use “lookalike” modeling to identify prospective customers. Yet a significant number of digital advertisers who DO implement audience targeting admitted that they don’t know what lookalike modeling is, making this an important educational imperative for those who successfully leverage this tactic. Of those advertisers that use lookalike modeling, the majority see a 2-3X lift in performance.
  8. In order to conduct lookalike modeling, advertisers are using a combination of DSPs and data providers. With the new proliferation of DMPs, we predict that next year could see folks using a combination of DMPs and data providers to conduct their lookalike modeling.
  9. For the agencies surveyed, almost ¾ (73%) of agencies use “lookalike” modeling to identify prospective customers. Yet a significant number of agencies who DO implement audience targeting admitted that they don’t know what lookalike modeling is, making this an important educational imperative for those who successfully leverage this tactic. Of those advertisers that use lookalike modeling, the majority see 2-3X lift in performance. We can see from these results that both advertisers and agencies are seeing the value in lookalike modeling, which is quickly becoming a common practice in digital advertising due to its positive results and proven increase in campaign performance.
  10. Agencies are using a combination of DSPs and data providers currently for their lookalike modeling. With the new proliferation of DMPs, we predict that next year could see folks using a combination of DMPs and data providers to conduct their lookalike modeling.
  11. Lookalike modeling works because it focuses on customization and real results for brands. Marketers have problems effectively utilizing their first party data seed to power new growth – this is where lookalike modeling comes in. Lookalike modeling helps maximize branding and direct response campaign outcomes by up to 6X. Tailored audiences sourced from the best combination of first and third party data, combined with seamless connections to hundreds of media platforms help make lookalike modeling most effective for marketers and agencies. Lookalike models should be highly adaptive and constantly evolving based off campaign signals so that the right audiences are always being targeted.
  12. Brands increased the use of audience targeting on all platforms by up to 15% from 2013 – this includes PCs, tablets, and phones Third party online data still leads the pack in terms of mots preferred data source, but first party CRM data is growing in popularity as folks recognize the power of their seed data Advertisers and agencies are all on board with lookalike modeling, realizing its full potential and with almost half seeing 2-3X lift Currently, a combination of DSPs and data providers are used to conduct lookalike modeling