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How to Build a Global
Harassment Prevention
Strategy
George Homer
Vice President,
Strategic Accounts
EVERFI
Preston Clark, J.D.
President,
Conduct and Culture
EVERFI
Becca Colbaugh
VP of Content and
Product Development,
EVERFI
California
● AB-1825
New York
● NY Budget
● Stop Sexual
Harassment in NYC
Maine
● Title 26: §807
Delaware
● HB-360
Illinois
● HB-4953
Louisiana
● HB-524
Pennsylvania
● HB-2282
● SB-1147
Connecticut
● CHRO Act
● SB-1343
● SB-1300
● AB-1867
COMPANY CONFIDENTIAL
#metoo Legislation Tracker
4M
#metoo Legislation
30M
Poll Question:
When does your organization plan to roll
out global harassment training?
President of EVERFI’s Conduct & Culture division that powers
online compliance training programs for over 1,500
organizations worldwide. Preston was formerly Assistant
General Counsel for the University of Miami.
Preston Clark, J.D
President,
EVERFI
Your Presenters
As Vice President of EVERFI’s Conduct and Culture division,
George brings over 10 years experience helping organizations
select and deploy compliance and workplace prevention
programs
George Homer
Vice President,
EVERFI
Becca specializes in product management, content development,
operational strategies and team cultivation. At EVERFI, she
leads product conceptualization, design and development for the
Conduct and Culture division with her team of instructional
writers and product managers.
Becca Colbaugh
VP of Content and Product
Development,
EVERFI
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Global Challenges
Build v. Buy
CHALLENGE #8
Registration Data
In how many countries does your company currently have full-time employees?
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Challenges EVERFI Solves
Build v. Buy
CHALLENGE #8
COMPANY CONFIDENTIAL
Q: How do you think about training
fatigue for a global training initiative?
CHALLENGE #1
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Challenges EVERFI Solves
Build v. Buy
CHALLENGE #8
COMPANY CONFIDENTIAL
Central Global Deployment
LMS HRIS
Integration
WCAG 2.0 AA
Accessibility
Communication Strategy Electronic Policy
Signature-E-Signature
Mobile Responsive
CHALLENGE #2
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Challenges EVERFI Solves
Build v. Buy
CHALLENGE #8
ISRAEL
Israel’s Prevention of Sexual Harassment Law is considered to be the most expansive international
law against sexual harassment.
Israel’s Prevention of Sexual Harassment Law requires employers to:
● publish a set of rules for the prevention of sexual harassment in the workplace;
● appoint a sexual harassment prevention officer;
● implement a sexual harassment prevention policy; and
● conduct an inquiry in case of a complaint.
INDIA
Sexual Harassment of Women at the Workplace (Prevention, Prohibition and Redressal) Act of 2013
requires regular workshops and annual awareness training for employees and also a display of the
order and consequences/penalties. The Act also requires employers to constitute an internal
complaints committee with members appointed according the Act and then their contact information
has to be posted or sent to employees.
CHALLENGE #3
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Challenges EVERFI Solves
Build v. Buy
CHALLENGE #8
COMPANY CONFIDENTIAL
Versioning
Included Countries (17) Languages (14)
● USA
● Canada
● Mexico
● Brazil
● UK
● Germany
● Spain
● France
● Italy
● Russia
● India
● Hong Kong
● China
● Japan
● Singapore
● Australia
● South Korea
16
● Chinese Simplified (Mandarin)
● Chinese Traditional (Mandarin)
● Korean
● Japanese
● German
● French (Canada)
● French (France)
● Italian
● Spanish (Latin America)
● Spanish (Spain)
● Portuguese (Brazil)
● Russian
● English (US)
● English (UK)
CHALLENGE #4
Interactive Legal Map
• Animated, orients to learner’s
specific location
• Supplemental information via
engaging experience
CHALLENGE #4
Interactive Legal Map
• All legal content is housed in map
– Relevant Treaties/Laws
• Customizable
– Add new countries based on defined map
content categories from EVERFI platform
– Different company policies based on
location or jurisdiction
– Resources, e.g., a code of conduct
– Helpline / contact information
CHALLENGE #4
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Challenges EVERFI Solves
Build v. Buy
CHALLENGE #8
COMPANY CONFIDENTIAL
The Translation Equation
CHALLENGE #5
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Challenges EVERFI Solves
Build v. Buy
CHALLENGE #8
COMPANY CONFIDENTIAL
Values & Ethical Drivers > Legal Drivers
• Humanity
• Empathy
• Understanding
• Commonality
• Harassment
Awareness
Keywords
22
• Civility
• Ally
• Respect
• Acceptance
• Discrimination
Awareness
• Equality
• Approachable
• Friendly
• Tolerance
• Communication
CHALLENGE #6
Cultural Localizations
• Cultural localizations that reframe specified content based on the norms
and values that resonate the most with learners:
– Power Dynamic Themes: Distribution, approachability and trust in authority
and related power dynamics
– Collectivist/Individualist Themes: Group harmony vs. individual best
interest/contributions
23
CHALLENGE #6
Cultural Localization - Examples
To uphold their duty, organization’s should avoid
violations of human rights in their own activities,
remedy any violations that do occur, and seek to
prevent or mitigate human rights violations that
are connected with their operations even if they
have not contributed directly to those violations.
Ask your manager if the organization has an
Anti-Trafficking Policy and educate yourself on
this important topic.
Discrimination against members of our company
community is not acceptable.
Every employee is a part of our family and should
be protected from mistreatment of any kind.
You can help maintain group harmony.
High Power Distance / Collectivist
To uphold their duty, organization’s should avoid
violations of human rights in their own activities,
remedy any violations that do occur, and seek to
prevent or mitigate human rights violations that
are connected with their operations even if they
have not contributed directly to those violations.
Ask your manager if the organization has an
Anti-Trafficking Policy and educate yourself on
this important topic.
All forms of discrimination are unacceptable.
You play a part in recognizing and addressing
discrimination in your workplace.
You can help make change.
Low Power Distance / Individualist
CHALLENGE #6
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Challenges EVERFI Solves
Build v. Buy
CHALLENGE #8
COMPANY CONFIDENTIAL
Knowledge Gain, Attitudes & Behaviors
Indicate your agreement with the following statements:
1. Senior leadership at my workplace take reports of
sexual harassment seriously.
2. I know how to report an incident of sexual
harassment.
3. There is a clear process in place for reporting
sexual harassment claims in my workplace.
4. I feel part of a caring workplace that looks out for
one another.
CHALLENGE #7
27
Longitudinal Data & Benchmarking
CHALLENGE #7
CHALLENGE #1
Training
Fatigue
CHALLENGE #2
Participation +
Tracking
CHALLENGE #3
Country Specific
Mandates
CHALLENGE #5
Translations
CHALLENGE #6
Localization
CHALLENGE #7
Impact
CHALLENGE #4
Versioning
Challenges EVERFI Solves
Build v. Buy
CHALLENGE #8
COMPANY CONFIDENTIAL
CHALLENGE #8
Human Resources
Harassment
Prevention SME
Translation
Services
LMS
Instructional
Writers/Designers
Global Compliance
SME
Developers
Data Analytics
Build vs Buy
EVERFI TO LAUNCH
<< Global Harassment & Discrimination Prevention >>
AVAILABLE FOR LAUNCH IN SEPTEMBER 2018
Poll Question:
Would you like a demo of EVERFI’s Global
Harassment & Discrimination Prevention Course?
Questions?
President of EVERFI’s Conduct & Culture division that powers
online compliance training programs for over 1,500
organizations worldwide. Preston was formerly Assistant
General Counsel for the University of Miami.
Preston Clark
President,
EVERFI
Your Presenters
As Vice President of EVERFI’s Conduct and Culture division,
George brings over 10 years experience helping organizations
select and deploy compliance and workplace prevention
programs
George Homer
Vice President,
EVERFI
Becca specializes in product management, content development,
operational strategies and team cultivation. At EVERFI, she
leads product conceptualization, design and development for the
Conduct and Culture division with her team of instructional
writers and product managers.
Becca Colbaugh
VP of Content and Product
Development,
EVERFI
How to Build a Global
Harassment Prevention
Strategy
George Homer
Vice President,
Strategic Accounts
EVERFI
Preston Clark, J.D.
President,
Conduct and Culture
EVERFI
Becca Colbaugh
VP of Content and
Product Development,
EVERFI

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EVERFI: How To Build a Global Harassment Prevention Strategy

  • 1. How to Build a Global Harassment Prevention Strategy George Homer Vice President, Strategic Accounts EVERFI Preston Clark, J.D. President, Conduct and Culture EVERFI Becca Colbaugh VP of Content and Product Development, EVERFI
  • 2. California ● AB-1825 New York ● NY Budget ● Stop Sexual Harassment in NYC Maine ● Title 26: §807 Delaware ● HB-360 Illinois ● HB-4953 Louisiana ● HB-524 Pennsylvania ● HB-2282 ● SB-1147 Connecticut ● CHRO Act ● SB-1343 ● SB-1300 ● AB-1867 COMPANY CONFIDENTIAL #metoo Legislation Tracker
  • 4.
  • 5. Poll Question: When does your organization plan to roll out global harassment training?
  • 6. President of EVERFI’s Conduct & Culture division that powers online compliance training programs for over 1,500 organizations worldwide. Preston was formerly Assistant General Counsel for the University of Miami. Preston Clark, J.D President, EVERFI Your Presenters As Vice President of EVERFI’s Conduct and Culture division, George brings over 10 years experience helping organizations select and deploy compliance and workplace prevention programs George Homer Vice President, EVERFI Becca specializes in product management, content development, operational strategies and team cultivation. At EVERFI, she leads product conceptualization, design and development for the Conduct and Culture division with her team of instructional writers and product managers. Becca Colbaugh VP of Content and Product Development, EVERFI
  • 7. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Global Challenges Build v. Buy CHALLENGE #8
  • 8. Registration Data In how many countries does your company currently have full-time employees?
  • 9. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Challenges EVERFI Solves Build v. Buy CHALLENGE #8 COMPANY CONFIDENTIAL
  • 10. Q: How do you think about training fatigue for a global training initiative? CHALLENGE #1
  • 11. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Challenges EVERFI Solves Build v. Buy CHALLENGE #8 COMPANY CONFIDENTIAL
  • 12. Central Global Deployment LMS HRIS Integration WCAG 2.0 AA Accessibility Communication Strategy Electronic Policy Signature-E-Signature Mobile Responsive CHALLENGE #2
  • 13. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Challenges EVERFI Solves Build v. Buy CHALLENGE #8
  • 14. ISRAEL Israel’s Prevention of Sexual Harassment Law is considered to be the most expansive international law against sexual harassment. Israel’s Prevention of Sexual Harassment Law requires employers to: ● publish a set of rules for the prevention of sexual harassment in the workplace; ● appoint a sexual harassment prevention officer; ● implement a sexual harassment prevention policy; and ● conduct an inquiry in case of a complaint. INDIA Sexual Harassment of Women at the Workplace (Prevention, Prohibition and Redressal) Act of 2013 requires regular workshops and annual awareness training for employees and also a display of the order and consequences/penalties. The Act also requires employers to constitute an internal complaints committee with members appointed according the Act and then their contact information has to be posted or sent to employees. CHALLENGE #3
  • 15. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Challenges EVERFI Solves Build v. Buy CHALLENGE #8 COMPANY CONFIDENTIAL
  • 16. Versioning Included Countries (17) Languages (14) ● USA ● Canada ● Mexico ● Brazil ● UK ● Germany ● Spain ● France ● Italy ● Russia ● India ● Hong Kong ● China ● Japan ● Singapore ● Australia ● South Korea 16 ● Chinese Simplified (Mandarin) ● Chinese Traditional (Mandarin) ● Korean ● Japanese ● German ● French (Canada) ● French (France) ● Italian ● Spanish (Latin America) ● Spanish (Spain) ● Portuguese (Brazil) ● Russian ● English (US) ● English (UK) CHALLENGE #4
  • 17. Interactive Legal Map • Animated, orients to learner’s specific location • Supplemental information via engaging experience CHALLENGE #4
  • 18. Interactive Legal Map • All legal content is housed in map – Relevant Treaties/Laws • Customizable – Add new countries based on defined map content categories from EVERFI platform – Different company policies based on location or jurisdiction – Resources, e.g., a code of conduct – Helpline / contact information CHALLENGE #4
  • 19. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Challenges EVERFI Solves Build v. Buy CHALLENGE #8 COMPANY CONFIDENTIAL
  • 21. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Challenges EVERFI Solves Build v. Buy CHALLENGE #8 COMPANY CONFIDENTIAL
  • 22. Values & Ethical Drivers > Legal Drivers • Humanity • Empathy • Understanding • Commonality • Harassment Awareness Keywords 22 • Civility • Ally • Respect • Acceptance • Discrimination Awareness • Equality • Approachable • Friendly • Tolerance • Communication CHALLENGE #6
  • 23. Cultural Localizations • Cultural localizations that reframe specified content based on the norms and values that resonate the most with learners: – Power Dynamic Themes: Distribution, approachability and trust in authority and related power dynamics – Collectivist/Individualist Themes: Group harmony vs. individual best interest/contributions 23 CHALLENGE #6
  • 24. Cultural Localization - Examples To uphold their duty, organization’s should avoid violations of human rights in their own activities, remedy any violations that do occur, and seek to prevent or mitigate human rights violations that are connected with their operations even if they have not contributed directly to those violations. Ask your manager if the organization has an Anti-Trafficking Policy and educate yourself on this important topic. Discrimination against members of our company community is not acceptable. Every employee is a part of our family and should be protected from mistreatment of any kind. You can help maintain group harmony. High Power Distance / Collectivist To uphold their duty, organization’s should avoid violations of human rights in their own activities, remedy any violations that do occur, and seek to prevent or mitigate human rights violations that are connected with their operations even if they have not contributed directly to those violations. Ask your manager if the organization has an Anti-Trafficking Policy and educate yourself on this important topic. All forms of discrimination are unacceptable. You play a part in recognizing and addressing discrimination in your workplace. You can help make change. Low Power Distance / Individualist CHALLENGE #6
  • 25. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Challenges EVERFI Solves Build v. Buy CHALLENGE #8 COMPANY CONFIDENTIAL
  • 26. Knowledge Gain, Attitudes & Behaviors Indicate your agreement with the following statements: 1. Senior leadership at my workplace take reports of sexual harassment seriously. 2. I know how to report an incident of sexual harassment. 3. There is a clear process in place for reporting sexual harassment claims in my workplace. 4. I feel part of a caring workplace that looks out for one another. CHALLENGE #7
  • 27. 27 Longitudinal Data & Benchmarking CHALLENGE #7
  • 28. CHALLENGE #1 Training Fatigue CHALLENGE #2 Participation + Tracking CHALLENGE #3 Country Specific Mandates CHALLENGE #5 Translations CHALLENGE #6 Localization CHALLENGE #7 Impact CHALLENGE #4 Versioning Challenges EVERFI Solves Build v. Buy CHALLENGE #8 COMPANY CONFIDENTIAL
  • 29. CHALLENGE #8 Human Resources Harassment Prevention SME Translation Services LMS Instructional Writers/Designers Global Compliance SME Developers Data Analytics Build vs Buy
  • 30. EVERFI TO LAUNCH << Global Harassment & Discrimination Prevention >> AVAILABLE FOR LAUNCH IN SEPTEMBER 2018
  • 31. Poll Question: Would you like a demo of EVERFI’s Global Harassment & Discrimination Prevention Course?
  • 33. President of EVERFI’s Conduct & Culture division that powers online compliance training programs for over 1,500 organizations worldwide. Preston was formerly Assistant General Counsel for the University of Miami. Preston Clark President, EVERFI Your Presenters As Vice President of EVERFI’s Conduct and Culture division, George brings over 10 years experience helping organizations select and deploy compliance and workplace prevention programs George Homer Vice President, EVERFI Becca specializes in product management, content development, operational strategies and team cultivation. At EVERFI, she leads product conceptualization, design and development for the Conduct and Culture division with her team of instructional writers and product managers. Becca Colbaugh VP of Content and Product Development, EVERFI
  • 34. How to Build a Global Harassment Prevention Strategy George Homer Vice President, Strategic Accounts EVERFI Preston Clark, J.D. President, Conduct and Culture EVERFI Becca Colbaugh VP of Content and Product Development, EVERFI