SlideShare a Scribd company logo
From Lip Service to Leadership
        Presented by
        Tracy Brown / Diversity Trends LLC
        www.TracyBrown.com            www.DiversityTrends.com

        Toll Free:   1.800.290.5631
        Direct:      1.214.369.2888
        Fax:         1.800.290.5631
        Email:       Tracy@DiversityTrends.com




                                         Linkage | Diversity 2011
            Track 6: I’m a Diversity Champion: Strategies for Extending Your Leadership Clout
                                Wednesday, April 6, 2011: 8:30 – 10:30am
Today’s Objectives

 ! Challenge you to move into important
   conversations and actions that will build your
   reputation as a business leader who is also a
   champion for diversity and inclusion
 ! Guide you to discover personal insights and
   choose concrete actions you can implement
   when you return to work
 ! Help you integrate your commitment to
   diversity into every aspect of your life as a
   leader

   © 2011 Diversity Trends LLC   From Lip Service to Leadership   2
What Does it                                  What are your
Mean to Be a                                      KEEPERS
Champion for                                       from Monday
Diversity and                                          and
 Inclusion?                                          Tuesday?


© 2011 Diversity Trends LLC   From Lip Service to Leadership     3
Every one of us can be a champion for
diversity and inclusion




© 2011 Diversity Trends LLC   From Lip Service to Leadership   4
Every one of us can be a champion for diversity
and inclusion if we pay attention to three factors:


 1. Clarity
 2. Courage
 3. Connection

   © 2011 Diversity Trends LLC   From Lip Service to Leadership   5
! ACTIVITY 1



                                  Three Decades
                                             1990 / 2000 / 2010
                                             What Did It Mean?



!1
                              1. Diversity in Society / Community
                              2. Diversity in the Workplace
                              3. Champion for Diversity /
                                 Inclusion

© 2011 Diversity Trends LLC        From Lip Service to Leadership   6
! What Does It Mean (in Your
                                Organization) to be a
                                Champion for Diversity and
                                Inclusion?
                              ! Why Is It Important (in Your


!1
                                Organization) to be a
                                Champion for Diversity and
                                Inclusion?




© 2011 Diversity Trends LLC       From Lip Service to Leadership   7
! ACTIVITY 2




                                       Courage
                                       Inappropriate
                                       Comments

 !2
© 2011 Diversity Trends LLC        From Lip Service to Leadership   8
! What are you willing to
                                change about yourself,
                                your organization or your
                                beliefs?
                              ! What are you willing to

 !2
                                risk?
                              ! What makes talking about
                                diversity and inclusion
                                difficult?
© 2011 Diversity Trends LLC        From Lip Service to Leadership   9
Inappropriate Comments

 ! You are expected to
   recognize
   inappropriate
   comments . . . And
   take appropriate
   action.




   © 2011 Diversity Trends LLC   From Lip Service to Leadership   10
                                                                  10
I(4)
(Diversity Trends)



     ! Illegal                                        ! Insensitive
            ! Deny opportunity                               ! Hurtful or
              based on an                                      judgmental, but not
              identity status                                  preventing access
            ! Place in specific                                or mobility
              role based on an                               ! Based on limited
              identity status                                  knowledge or
            ! Violating company                                understanding
              policy or values                               ! Using stereotypes
                                                               about a group to
                                                               judge an individual
          © 2011 Diversity Trends LLC   From Lip Service to Leadership               11
                                                                                     11
I(4)

       ! Illegal                                          ! Insensitive
             ! Deny opportunity based                             ! Hurtful or judgmental, but
               on an identity status                                not preventing access or
             ! Place in specific role                               mobility
               based on an identity
               status                                             ! Based on limited
                                                                    knowledge or
             ! Violating company policy
               or values                                            understanding
                                                                  ! Using stereotypes about a
       ! Instruct                                                   group to judge an
             ! Tell them what to                                    individual
               do and why                                 ! Inform
             ! Explain policy and                                 ! Educate
               describe expected
               behavior                                           ! Suggest
                                                                    alternatives for
             ! Follow-up
                                                                    consideration
                                                                  ! Share your view
       © 2011 Diversity Trends LLC        From Lip Service to Leadership                         12
                                                                                                 12
! ACTIVITY 3



                                     Connection
                                Specific ways for individual managers to:

                              1.Demonstrate cross-cultural

!3                              respect
                              2.Expand multicultural network
                              3.Model commit to D&I


© 2011 Diversity Trends LLC         From Lip Service to Leadership          13
! How can you tell if respect
                                is mutual?
                              ! Where are your greatest
                                opportunities to expand

!3                              your personal network?
                              ! As a leader, what are ways
                                you can influence
                                behavior?

© 2011 Diversity Trends LLC       From Lip Service to Leadership   14
Responding to Cross-Cultural
Criticism

 !Appreciate (the
  person)
 !Accept (the feedback)
 !Acquire (more info)
 !Agree (on next steps)
 !Act (on agreement)


   © 2011 Diversity Trends LLC   From Lip Service to Leadership   15
The Achieving Inclusion Model™




   © 2011 Diversity Trends LLC   From Lip Service to Leadership   16
Behaviors to Avoid                           Behaviors to Practice




                                                                     (


  © 2011 Diversity Trends LLC   From Lip Service to Leadership           17
Today’s Objectives

 ! Challenge you to move into important
   conversations and actions that will build your
   reputation as a business leader who is also a
   champion for diversity and inclusion
 ! Guide you to discover personal insights and
   choose concrete actions you can implement
   when you return to work
 ! Help you integrate your commitment to
   diversity into every aspect of your life as a
   leader

   © 2011 Diversity Trends LLC   From Lip Service to Leadership   18
Q&A




 © 2011 Diversity Trends LLC   From Lip Service to Leadership   19
Talk
- Action
 = Zero
Self Reflection




© 2011 Diversity Trends LLC    From Lip Service to Leadership   21
Commitment

                                          ! What specific things
                                            will you do in the next
                                            30 days to continue
                                            your learning?
                                          ! What specific things
                                            will you do beyond the
                                            next 30 days to
                                            demonstrate that you
                                            value diversity?


  © 2011 Diversity Trends LLC   From Lip Service to Leadership        22
From Lip Service to Leadership
        Presented by
        Tracy Brown / Diversity Trends LLC
        www.TracyBrown.com         www.DiversityTrends.com

        Toll Free:   1.800.290.5631
        Direct:      1.214.369.2888
        Fax:         1.800.290.5631
        Email:       Tracy@DiversityTrends.com

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From Lip Service to Leadership

  • 1. From Lip Service to Leadership Presented by Tracy Brown / Diversity Trends LLC www.TracyBrown.com www.DiversityTrends.com Toll Free: 1.800.290.5631 Direct: 1.214.369.2888 Fax: 1.800.290.5631 Email: Tracy@DiversityTrends.com Linkage | Diversity 2011 Track 6: I’m a Diversity Champion: Strategies for Extending Your Leadership Clout Wednesday, April 6, 2011: 8:30 – 10:30am
  • 2. Today’s Objectives ! Challenge you to move into important conversations and actions that will build your reputation as a business leader who is also a champion for diversity and inclusion ! Guide you to discover personal insights and choose concrete actions you can implement when you return to work ! Help you integrate your commitment to diversity into every aspect of your life as a leader © 2011 Diversity Trends LLC From Lip Service to Leadership 2
  • 3. What Does it What are your Mean to Be a KEEPERS Champion for from Monday Diversity and and Inclusion? Tuesday? © 2011 Diversity Trends LLC From Lip Service to Leadership 3
  • 4. Every one of us can be a champion for diversity and inclusion © 2011 Diversity Trends LLC From Lip Service to Leadership 4
  • 5. Every one of us can be a champion for diversity and inclusion if we pay attention to three factors: 1. Clarity 2. Courage 3. Connection © 2011 Diversity Trends LLC From Lip Service to Leadership 5
  • 6. ! ACTIVITY 1 Three Decades 1990 / 2000 / 2010 What Did It Mean? !1 1. Diversity in Society / Community 2. Diversity in the Workplace 3. Champion for Diversity / Inclusion © 2011 Diversity Trends LLC From Lip Service to Leadership 6
  • 7. ! What Does It Mean (in Your Organization) to be a Champion for Diversity and Inclusion? ! Why Is It Important (in Your !1 Organization) to be a Champion for Diversity and Inclusion? © 2011 Diversity Trends LLC From Lip Service to Leadership 7
  • 8. ! ACTIVITY 2 Courage Inappropriate Comments !2 © 2011 Diversity Trends LLC From Lip Service to Leadership 8
  • 9. ! What are you willing to change about yourself, your organization or your beliefs? ! What are you willing to !2 risk? ! What makes talking about diversity and inclusion difficult? © 2011 Diversity Trends LLC From Lip Service to Leadership 9
  • 10. Inappropriate Comments ! You are expected to recognize inappropriate comments . . . And take appropriate action. © 2011 Diversity Trends LLC From Lip Service to Leadership 10 10
  • 11. I(4) (Diversity Trends) ! Illegal ! Insensitive ! Deny opportunity ! Hurtful or based on an judgmental, but not identity status preventing access ! Place in specific or mobility role based on an ! Based on limited identity status knowledge or ! Violating company understanding policy or values ! Using stereotypes about a group to judge an individual © 2011 Diversity Trends LLC From Lip Service to Leadership 11 11
  • 12. I(4) ! Illegal ! Insensitive ! Deny opportunity based ! Hurtful or judgmental, but on an identity status not preventing access or ! Place in specific role mobility based on an identity status ! Based on limited knowledge or ! Violating company policy or values understanding ! Using stereotypes about a ! Instruct group to judge an ! Tell them what to individual do and why ! Inform ! Explain policy and ! Educate describe expected behavior ! Suggest alternatives for ! Follow-up consideration ! Share your view © 2011 Diversity Trends LLC From Lip Service to Leadership 12 12
  • 13. ! ACTIVITY 3 Connection Specific ways for individual managers to: 1.Demonstrate cross-cultural !3 respect 2.Expand multicultural network 3.Model commit to D&I © 2011 Diversity Trends LLC From Lip Service to Leadership 13
  • 14. ! How can you tell if respect is mutual? ! Where are your greatest opportunities to expand !3 your personal network? ! As a leader, what are ways you can influence behavior? © 2011 Diversity Trends LLC From Lip Service to Leadership 14
  • 15. Responding to Cross-Cultural Criticism !Appreciate (the person) !Accept (the feedback) !Acquire (more info) !Agree (on next steps) !Act (on agreement) © 2011 Diversity Trends LLC From Lip Service to Leadership 15
  • 16. The Achieving Inclusion Model™ © 2011 Diversity Trends LLC From Lip Service to Leadership 16
  • 17. Behaviors to Avoid Behaviors to Practice ( © 2011 Diversity Trends LLC From Lip Service to Leadership 17
  • 18. Today’s Objectives ! Challenge you to move into important conversations and actions that will build your reputation as a business leader who is also a champion for diversity and inclusion ! Guide you to discover personal insights and choose concrete actions you can implement when you return to work ! Help you integrate your commitment to diversity into every aspect of your life as a leader © 2011 Diversity Trends LLC From Lip Service to Leadership 18
  • 19. Q&A © 2011 Diversity Trends LLC From Lip Service to Leadership 19
  • 21. Self Reflection © 2011 Diversity Trends LLC From Lip Service to Leadership 21
  • 22. Commitment ! What specific things will you do in the next 30 days to continue your learning? ! What specific things will you do beyond the next 30 days to demonstrate that you value diversity? © 2011 Diversity Trends LLC From Lip Service to Leadership 22
  • 23. From Lip Service to Leadership Presented by Tracy Brown / Diversity Trends LLC www.TracyBrown.com www.DiversityTrends.com Toll Free: 1.800.290.5631 Direct: 1.214.369.2888 Fax: 1.800.290.5631 Email: Tracy@DiversityTrends.com