Evan Wallerstein
4102 Ridgeline Trail Austin,Texas78731 • 956/206/8244 • ewallerstein@yahoo.com
ABOUT:
Accomplishedexecutivelookingtosecure arole where businessandfinancial backgroundisutilized.
Proven leadership capabilitieswithexcellentcommunicationskills.
EXPERIENCE
GoAccredited 7/2014- 3/2016
Loan Officer/AccountExecutive
Ledteam of Loan Officers,providedavarietyof financial instrumentstomediumandsmall businesses
Throughoutthe U.S.
Coachedand trainedLoanOfficerstooriginate,administrate,andfundloans.
Performedunderwritingon large volume of loanapplications.
Negotiatedagreements withwholesale lenders.
Consultant 01/2014- 06/2014
Providedimportantinformationto agroup of investorsfromLaredoandMexico
The investorsrenovate residential real estate inseveral citiesinTexas
Setup linesof credit,warehouse loans,consultedonleasing,sale,andownerfinancing
Analyzedcreditreports,appraisals,andengineeringsurveys
MediatedWill andEstate 07/2013-12/2013
BroughtResolutionamongmultiple relativewhohadan interesttoseveral real estate propertiesand
otherassets.
AustinEnergy CustomerService Representative 03/2013-07/2013
ProvidedCustomerService relatingToWater,Waste water,Recycling,SolidWaste,and
Electricity
Convergys Laredo,TX Supervisor May 2011 - 2012 • Managed,scheduled,coachedandtraineda
teamof twentycustomer care agents• Ledall tactical aspects:schedule,budget,qualitycontrol,
communication, andteamona dailybasis• Responsible forongoingfinancial analysis,payroll and
payable hourstoagents
CustomerCare AgentSeptember2008- May 2011 • Providedcustomerservice toConvergysclientso
Effective andtrustedliaisonbetweenclientandConvergys •Recognizedforsuperiorcustomer
experiencesbymanagement •Ledday-to-daycustomerservice andprovidedstrategicinsightfor
multiple ConvergysclientsoConsistentlyexceedingtheirexpectations•Managedmultiple clientsacross
accounts simultaneously
SamesMotor Company Laredo,TX Operations ManagerSeptember2007- September2008 •
Consultedandhelpedexpandfinancingoptions•Establishedlenderguidelines •Managedand resolved
variouscreditissuestohelpcustomersoResolutionsdrove sales,ultimatelydrivingrevenueforthe
company • Established andmaintainedrelationshipswithlenderstoexpandlendingoptions
GMAC Wholesale Mortgage Laredo,TX AccountExecutive September2006- September2007 • Led
openingof office anddevelopednewterritory•Managed accountswithretail mortgage brokers
throughoutSouthTexas
ArgosyAmusements,Inc. Dallas,TX DistributionManager September2005-
September2006 • Ledglobal supportof electronicmanufacturers •Supervisedsalesstaff of eight•
Managed productionof office
AmistadFinancial Services Laredo,TX Mortgage Manager/Co-OwnerSeptember2003-
September2005 • Establishedandoperatedmortgage company•Fundedresidential loans •Builtand
maintainedexcellentrelationshipswithreal estate brokersandhome builders
Geo Mortgage Services Laredo,TX Loan Officer September2001- September2003 • Closed
residentialmortgage loans•Obtainedvastknowledge of FHA,VA andTexasVet financing
EDUCATION • The Universityof Texas,Austin,Texas - BachelorinLiberal Arts • BostonUniversity
SKILLSAND INTERESTS• ProficientinMicrosoftOffice•Previousboardmemberof the BoysandGirls
Clubof Laredo and the LaredoCenterforArts • Avidrunnerandsportsenthusiast
Referencesuponrequest

Evan Wallerstein

  • 1.
    Evan Wallerstein 4102 RidgelineTrail Austin,Texas78731 • 956/206/8244 • ewallerstein@yahoo.com ABOUT: Accomplishedexecutivelookingtosecure arole where businessandfinancial backgroundisutilized. Proven leadership capabilitieswithexcellentcommunicationskills. EXPERIENCE GoAccredited 7/2014- 3/2016 Loan Officer/AccountExecutive Ledteam of Loan Officers,providedavarietyof financial instrumentstomediumandsmall businesses Throughoutthe U.S. Coachedand trainedLoanOfficerstooriginate,administrate,andfundloans. Performedunderwritingon large volume of loanapplications. Negotiatedagreements withwholesale lenders. Consultant 01/2014- 06/2014 Providedimportantinformationto agroup of investorsfromLaredoandMexico The investorsrenovate residential real estate inseveral citiesinTexas Setup linesof credit,warehouse loans,consultedonleasing,sale,andownerfinancing Analyzedcreditreports,appraisals,andengineeringsurveys MediatedWill andEstate 07/2013-12/2013 BroughtResolutionamongmultiple relativewhohadan interesttoseveral real estate propertiesand otherassets. AustinEnergy CustomerService Representative 03/2013-07/2013 ProvidedCustomerService relatingToWater,Waste water,Recycling,SolidWaste,and Electricity Convergys Laredo,TX Supervisor May 2011 - 2012 • Managed,scheduled,coachedandtraineda teamof twentycustomer care agents• Ledall tactical aspects:schedule,budget,qualitycontrol, communication, andteamona dailybasis• Responsible forongoingfinancial analysis,payroll and payable hourstoagents
  • 2.
    CustomerCare AgentSeptember2008- May2011 • Providedcustomerservice toConvergysclientso Effective andtrustedliaisonbetweenclientandConvergys •Recognizedforsuperiorcustomer experiencesbymanagement •Ledday-to-daycustomerservice andprovidedstrategicinsightfor multiple ConvergysclientsoConsistentlyexceedingtheirexpectations•Managedmultiple clientsacross accounts simultaneously SamesMotor Company Laredo,TX Operations ManagerSeptember2007- September2008 • Consultedandhelpedexpandfinancingoptions•Establishedlenderguidelines •Managedand resolved variouscreditissuestohelpcustomersoResolutionsdrove sales,ultimatelydrivingrevenueforthe company • Established andmaintainedrelationshipswithlenderstoexpandlendingoptions GMAC Wholesale Mortgage Laredo,TX AccountExecutive September2006- September2007 • Led openingof office anddevelopednewterritory•Managed accountswithretail mortgage brokers throughoutSouthTexas ArgosyAmusements,Inc. Dallas,TX DistributionManager September2005- September2006 • Ledglobal supportof electronicmanufacturers •Supervisedsalesstaff of eight• Managed productionof office AmistadFinancial Services Laredo,TX Mortgage Manager/Co-OwnerSeptember2003- September2005 • Establishedandoperatedmortgage company•Fundedresidential loans •Builtand maintainedexcellentrelationshipswithreal estate brokersandhome builders Geo Mortgage Services Laredo,TX Loan Officer September2001- September2003 • Closed residentialmortgage loans•Obtainedvastknowledge of FHA,VA andTexasVet financing EDUCATION • The Universityof Texas,Austin,Texas - BachelorinLiberal Arts • BostonUniversity SKILLSAND INTERESTS• ProficientinMicrosoftOffice•Previousboardmemberof the BoysandGirls Clubof Laredo and the LaredoCenterforArts • Avidrunnerandsportsenthusiast Referencesuponrequest