The document discusses evaluating e-learning programs. It describes evaluating at different levels, from student satisfaction to organizational results. Micro and macro perspectives of evaluation are presented. Common evaluation tools include questionnaires, interviews, and forums. Key aspects to evaluate include student satisfaction, learning outcomes, abilities application, and organizational impact. Frameworks like Kirkpatrick's are referenced for guiding evaluation.

1. M-ICTE2009 Conference, Lisbon, 22-24 April José Reis Lagarto

8. evaluating When ? Before training During training delivery After Training Are there conditions for sucess ? Are the training strategy And materials adequate ? The impact of training in the organization m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

11. student’s satisfaction level 1 Coordination of the course Contents related to personal objectives Technology (LMS …) Tutorial model Pedagogical model / training design evaluation criteria ? m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto - - -

12. Evaluation tools Questionnaires Interviews (singles or in focus group) Forums m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto student’s satisfaction level 1

13. m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto Satisfaction questionnaire (example)

14. Results of satisfaction quiz– Research Methodologies in Education - 2007/2008 m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

20. evaluating learning outcomes on-line individual works Particpation in chats forum participation on-line working groups face to face evaluation - tests / projects/ … m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

21. % of different evaluation components in a single Curricular Unit m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto evaluation final evaluation (%) Face to face (teste ou work debate) 50 a 60 Assignments / required along the training period 15 a 20 Colaborative work - written documents sumbited to tutor. 20 a 30 Participation in online sincronous activities (according teacher strategies) 5

22. evaluation of abilities level3 external evaluation department director opinion self evaluation Less complaints Less acidents Raise off sales … m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

23. It is possible to evaluate at this level , if The training is a consequence of clear needs The learner has strong motivation There are logistics conditions allowing th evidence of new skills m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto evaluation of abilities level3

25. Evaluating e-learning Evaluating learning Evaluating communication tools Conclusion : Knowledge Skills m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto

26. Thanks for your attention! [email_address] m- ICTE2009 Conference, Lisboa, 22—24 April José Reis Lagarto