The document discusses ethics in product creation. It provides an agenda that covers frames of reference, definitions of ethics, and three discussion points: accountability, consent, and offboarding. For accountability, it discusses how everyone contributing to a product is responsible for its effects. For consent, it emphasizes the importance of plain language, time for reflection, and avoiding coercion. For offboarding, it uses a relationship analogy to describe the user journey and highlights the importance of the experience when users choose to leave a product or service. The document provides examples and perspectives on these topics from experts and policies. It aims to start a discussion on integrating ethics into digital product development.
Ep 180 - How Autonomous Vehicles create a more Inclusive & Diverse WorkplaceLauren Lindemulder
Autonomous vehicles offer a way to improve mobility for people with disabilities helping them not only get to work be lead a more mobile and empowered life. The technology behind this is still very new, but it offers a lot of promise for not only people with disabilities but also the aging workforce. This also benefits employers are two often underemployed groups have access to transportation and filling roles within your organization.
In this episode of the Workology Podcast is part of our Future of Work series powered by PEAT, the Partnership on Employment & Accessible Technology. We will be hearing from Amitai Bin-Nun the Vice President of Autonomous Vehicles and Mobility Innovation at Securing America’s Future Energy (SAFE) about autonomous vehicles and self-driving technology is being shaped as well as how this tech is helping to change the future of job creation, unemployment, and the talent landscape.
Designing Services Nobody Wants by Dominique Bohn & Blair Neufeld – Province of British Columbia
Government provides many ‘services’ folks prefer to avoid: when you pay your taxes, go to court, apply for social assistance or get sick, you are compelled to interact with government. Yet government services rarely meet citizen expectations, and staff struggle with reduced budgets, obsolete legislation and antiquated practices. This presentation describes how The British Columbia government is adopting a service design approach to meet these challenges. An exemplar project addressed the need to improve landlord / tenant dispute resolution, a high volume, high touch process that was overburdened despite several traditional quality improvement initiatives. See how prototyping service avoidance, smarter intake and status updates yield measurable service improvements for reluctant customers.
Every decision we make is one made on behalf of your user. How do we know the decisions we make are the right ones? It is time we initiate a conversation: About where we are and where we want to go, about how we define and measure goodness and rightness in the digital realm, about responsibility, about decisions and consequences, about building something bigger than our own apps. It is time we talk about the ethics of web design. This talk introduces a method for ethical decision making in web design and tech. Rather than a wet moralistic blanket covering the fires of creativity, ethics can be the hearth that makes our creative fires burn brighter without burning down the house.
Presented at WordCamp Europe 2018: https://2018.europe.wordcamp.org/session/the-ethics-of-web-design/
Ep 180 - How Autonomous Vehicles create a more Inclusive & Diverse WorkplaceLauren Lindemulder
Autonomous vehicles offer a way to improve mobility for people with disabilities helping them not only get to work be lead a more mobile and empowered life. The technology behind this is still very new, but it offers a lot of promise for not only people with disabilities but also the aging workforce. This also benefits employers are two often underemployed groups have access to transportation and filling roles within your organization.
In this episode of the Workology Podcast is part of our Future of Work series powered by PEAT, the Partnership on Employment & Accessible Technology. We will be hearing from Amitai Bin-Nun the Vice President of Autonomous Vehicles and Mobility Innovation at Securing America’s Future Energy (SAFE) about autonomous vehicles and self-driving technology is being shaped as well as how this tech is helping to change the future of job creation, unemployment, and the talent landscape.
Designing Services Nobody Wants by Dominique Bohn & Blair Neufeld – Province of British Columbia
Government provides many ‘services’ folks prefer to avoid: when you pay your taxes, go to court, apply for social assistance or get sick, you are compelled to interact with government. Yet government services rarely meet citizen expectations, and staff struggle with reduced budgets, obsolete legislation and antiquated practices. This presentation describes how The British Columbia government is adopting a service design approach to meet these challenges. An exemplar project addressed the need to improve landlord / tenant dispute resolution, a high volume, high touch process that was overburdened despite several traditional quality improvement initiatives. See how prototyping service avoidance, smarter intake and status updates yield measurable service improvements for reluctant customers.
Every decision we make is one made on behalf of your user. How do we know the decisions we make are the right ones? It is time we initiate a conversation: About where we are and where we want to go, about how we define and measure goodness and rightness in the digital realm, about responsibility, about decisions and consequences, about building something bigger than our own apps. It is time we talk about the ethics of web design. This talk introduces a method for ethical decision making in web design and tech. Rather than a wet moralistic blanket covering the fires of creativity, ethics can be the hearth that makes our creative fires burn brighter without burning down the house.
Presented at WordCamp Europe 2018: https://2018.europe.wordcamp.org/session/the-ethics-of-web-design/
This is a presentation that I gave to the press team of CIMA - Chartered Institute of Management Accountants. It covers some of the basics on online PR.
Presentation by Sara Meaney, co-owner of Comet Branding, a PR+Social Media agency, and Kelly Twigger, owner of ESI Attorneys on the legal implications of social media given at BizTech 2010 in Milwaukee, Wisconsin on April 30, 2010.
From Morten Rand-Hendriksen's Smashing Conference Freiburg 2018 talk.
Every decision we make is one made on behalf of your user. How do we know the decisions we make are the right ones? It is time we initiate a conversation: About where we are and where we want to go, about how we define and measure goodness and rightness in the digital realm, about responsibility, about decisions and consequences, about building something bigger than our own apps. It is time we talk about the ethics of design.
This talk introduces a method for ethical decision making in design and tech. Rather than a wet moralistic blanket covering the fires of creativity, ethics can be the hearth that makes our creative fires burn brighter without burning down the house.
https://smashingconf.com/speakers/morten-rand-hendriksen
Is your social media activity breaking the law? In this session Dominic provides his Top Tips to safeguard your brand, taken from Tempero’s recent eBook ‘UGC & The Law’. You may be surprised at the areas your brand is at risk.
Social media can create relevance and connect you to your audience, but does it create legal issues for your organization as well? Learn more about social media and what legal issues you need to be aware of.
Online Search And Society: Could Your Best Friend Be Your Worst Enemy?Rachel Noonan
Online search is becoming the main source individuals
use to find information about sports, politics, health, religion,
world issues, and other subjects that shape our views on
the world and how we live our lives. Of all internet users, 92%
use online search and are doing so on desktop and mobile,
with an average of 129 searches a month per person.
Search is designed to keep users engaged and serviced with
speed and brevity. As search engine usage increases around
the world and impact on behaviours becomes more of a
concern, we must understand how might the design of search
engine algorithms be affecting society’s ability to shape the
way we see the world. Is commerce compromising community
in user experience and design? Are we unknowingly being
sent into echo chambers with predictive and personalized
search algorithms. Is the fast and wide internet actually narrowing
the doors of perception we have been walking through
online for the last 30 years?
It is the right time for through exploratory research to better
understand the current and potential future impacts and
implications of search on society and citizens. I will employ
a literature review, first party participant research and document
a chronology of knowledge discovery and capture
in context to searching, sharing and storing of information,
along with a horizon scanning exercise with a focus on trends
research. The first-party human-based research will involve
the segmentation of Digital Natives and Digital Immigrants to
explore whether there are patterns emerging within distinct
age groups. These methods will be deployed and findings will
be analyzed to ascertain what the issues might be and whether
people understand the complexities, powers, and abilities
of search engines.
Graphic Design of the paper by Nhi Tran
Algorithmically Mediated Online Inforamtion Access workshop at WebSci17Ansgar Koene
This was a half-day UnBias project workshop at the WebSci'17 conference presenting some of the interim UnBias project results and engaging the audience in debate on issues related to the role of algorithms in mediated access to online information.
This is a presentation that I gave to the press team of CIMA - Chartered Institute of Management Accountants. It covers some of the basics on online PR.
Presentation by Sara Meaney, co-owner of Comet Branding, a PR+Social Media agency, and Kelly Twigger, owner of ESI Attorneys on the legal implications of social media given at BizTech 2010 in Milwaukee, Wisconsin on April 30, 2010.
From Morten Rand-Hendriksen's Smashing Conference Freiburg 2018 talk.
Every decision we make is one made on behalf of your user. How do we know the decisions we make are the right ones? It is time we initiate a conversation: About where we are and where we want to go, about how we define and measure goodness and rightness in the digital realm, about responsibility, about decisions and consequences, about building something bigger than our own apps. It is time we talk about the ethics of design.
This talk introduces a method for ethical decision making in design and tech. Rather than a wet moralistic blanket covering the fires of creativity, ethics can be the hearth that makes our creative fires burn brighter without burning down the house.
https://smashingconf.com/speakers/morten-rand-hendriksen
Is your social media activity breaking the law? In this session Dominic provides his Top Tips to safeguard your brand, taken from Tempero’s recent eBook ‘UGC & The Law’. You may be surprised at the areas your brand is at risk.
Social media can create relevance and connect you to your audience, but does it create legal issues for your organization as well? Learn more about social media and what legal issues you need to be aware of.
Online Search And Society: Could Your Best Friend Be Your Worst Enemy?Rachel Noonan
Online search is becoming the main source individuals
use to find information about sports, politics, health, religion,
world issues, and other subjects that shape our views on
the world and how we live our lives. Of all internet users, 92%
use online search and are doing so on desktop and mobile,
with an average of 129 searches a month per person.
Search is designed to keep users engaged and serviced with
speed and brevity. As search engine usage increases around
the world and impact on behaviours becomes more of a
concern, we must understand how might the design of search
engine algorithms be affecting society’s ability to shape the
way we see the world. Is commerce compromising community
in user experience and design? Are we unknowingly being
sent into echo chambers with predictive and personalized
search algorithms. Is the fast and wide internet actually narrowing
the doors of perception we have been walking through
online for the last 30 years?
It is the right time for through exploratory research to better
understand the current and potential future impacts and
implications of search on society and citizens. I will employ
a literature review, first party participant research and document
a chronology of knowledge discovery and capture
in context to searching, sharing and storing of information,
along with a horizon scanning exercise with a focus on trends
research. The first-party human-based research will involve
the segmentation of Digital Natives and Digital Immigrants to
explore whether there are patterns emerging within distinct
age groups. These methods will be deployed and findings will
be analyzed to ascertain what the issues might be and whether
people understand the complexities, powers, and abilities
of search engines.
Graphic Design of the paper by Nhi Tran
Algorithmically Mediated Online Inforamtion Access workshop at WebSci17Ansgar Koene
This was a half-day UnBias project workshop at the WebSci'17 conference presenting some of the interim UnBias project results and engaging the audience in debate on issues related to the role of algorithms in mediated access to online information.
What Would Emmy Do - Math, Models, and Mulling in UX Research Jennifer Fraser
Talk given at Rosenfeld's Advancing Research 2023 Conference looking at what can be learned from how Emmy Noether helped solve a problem with Einstein's Theory of General Relativity and how those lessons can be applied by User Experience Researchers today.
A talk from the CanUX 2022 conference. Content was co-created with Scott Plewes. Using the example of the Glass Bridge "game" from Squid Game, this talk looks at how a Quantitative approach, on its own, has limits when dealing with complex and dynamic systems and how User Experience Design, more specifically Systems Thinking, can be leveraged to work in conjunction with Data Science, to better achieve business outcomes.
Presentation from a workshop at the CanUX conference on Designing for Behaviour Change, co-presented with Akash Radia. The goal of this workshop was to provide a framework
to help people evaluate how well a product or service is designed to support behaviour change. This framework can then be used to better design a product or service to better support behaviour change.
Presentation from UXCampOttawa
Hiring is hard.
The prospect of growing your team is exciting, but hiring the right person to grow your team is hard. But, that’s what we do as UX professionals, we tackle hard problems, and hiring the right person, can be thought of as just another one of those hard problems. So, before you jump to a conclusion and rush to post that job description to build your clone army, maybe you should pause, and (as you would do with any other design problem) make sure you have defined this hiring “problem” properly. In this talk, I reflect a bit on the nebulous term of user experience and the various skill sets that fit within its container, as well as step through some techniques to help you understand who you should really be looking for to grow your team.
This was a solo presentation from SXSWi 2008 entitled "Rome, Sweet Rome: Ancient Lessons in Design". It examines the 3 Vitruvian qualities of firmitas, utilitas and venustas and how they relate today to interaction design.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
PDF SubmissionDigital Marketing Institute in NoidaPoojaSaini954651
https://www.safalta.com/online-digital-marketing/advance-digital-marketing-training-in-noidaTop Digital Marketing Institute in Noida: Boost Your Career Fast
[3:29 am, 30/05/2024] +91 83818 43552: Safalta Digital Marketing Institute in Noida also provides advanced classes for individuals seeking to develop their expertise and skills in this field. These classes, led by industry experts with vast experience, focus on specific aspects of digital marketing such as advanced SEO strategies, sophisticated content creation techniques, and data-driven analytics.
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Technoblade The Legacy of a Minecraft Legend.Techno Merch
Technoblade, born Alex on June 1, 1999, was a legendary Minecraft YouTuber known for his sharp wit and exceptional PvP skills. Starting his channel in 2013, he gained nearly 11 million subscribers. His private battle with metastatic sarcoma ended in June 2022, but his enduring legacy continues to inspire millions.
7. When you think of ethics, what comes to mind?
A. right vs. wrong
B. morals
C. laws
D. rights and responsibilities
E. other
Poll
8. Ethics refers to the study and development of one's ethical
standards.
... feelings, laws, and social norms can deviate from what is
ethical. So it is necessary to constantly examine one's
standards to ensure that they are reasonable and
well-founded. Ethics also means, then, the continuous
effort of studying our own moral beliefs and our moral
conduct, and striving to ensure that we, and the institutions
we help to shape, live up to standards that are reasonable
and solidly-based.
Santa Clara University’s Center for Applied Ethics
Ethics at the individual level
“
9. Ethics refers to well-founded standards of right and wrong
that prescribe what humans ought to do, usually in terms of
rights, obligations, benefits to society, fairness, or specific
virtues.
Santa Clara University’s Center for Applied Ethics
Ethics at the societal level
“
12. Given the rapid pace at which advanced technologies are
developing and the vast consequences that they can have, ‘I
am just an [insert position]’ is no longer an acceptable
excuse. If you are contributing to creating a product in any
manner, you are responsible for its effects on others.
Kat Zhou, “Designing ethically pt. 1”
Who is accountable?
“
13. The interface is the first point of contact between the law,
rights and individuals.
Estelle Hary, “Design Issues in Data Protection”
Who is accountable?
“
14. Example 1: Facial Recognition
14
Clearview
The Secretive Company That Might
End Privacy as We Know It
Helps law enforcement match photos of unknown
people to their online images
“Laws have to determine what’s legal, but you can’t
ban technology. Sure, that might lead to a dystopian
future or something, but you can’t ban it.” - David
Scalzo, and early investor in Clearview.
— The New York Times
15. Example 1: Facial Recognition
15
Clearview
In the digital age, bad design
decisions are amplified.
— The New York Times
16. Example 1: Facial Recognition
16
Clearview
It was used by officers, without
approval of the Chief of police, in 84
investigations in Toronto.
— The Star
17. The Use of AI Technology Policy public
consultation
17
The Toronto Police Services Board
says the policy aims to ensure AI is
used by the Toronto Police Service in
a way that is "fair, equitable, and does
not breach the privacy or other rights
of members of the public."
— CBC
18. The public’s response
18
Post - deployment monitoring
Public’s ongoing ability to respond
Data quality
Expert Panel Review
— Toronto Police Service Board
public consultation
19. The public’s response
(select) Concerns
1. Biased data or data of unknown provenance
2. Data collected through social media
3. Risk assessment of the AI technology
4. Monitoring post deployment
— Response to the Toronto Police
Service Board
21. Informed consent process is the cornerstone of ethics.
— Kadam, 2017
21
Consent
“
Informed consent process is the cornerstone
of ethics.
— Kadam, 2017
22. “I AGREE”
Designer: Dima Yarovinsky
Institution: Bezalel Academy for Art and Design
City, Country: Jerusalem, Israel
Course: Infographics
Teacher: Roni Levit
23. Consent done right
Plain language
Time to reflect
Coercion-free
Now and in the future
Key Elements
24. Consent - Plain language
You hereby grant Nexon a royalty-free, perpetual, irrevocable, fully
transferable and sub licensable, non-exclusive, worldwide right and
license to use your User Content in any and all media in any manner
and for any purpose (including without limitation commercial,
advertising and promotional purposes) to the greatest extent
permitted by applicable law, including without limitation the rights to
reproduce, copy, modify, perform, display, publish, distribute,
broadcast, transmit, or otherwise communicate to the public, or
create derivative works from or adapt, use or otherwise exploit by
any means whether now known or unknown and without any further
notice or compensation to you of any kind. To the extent permitted by
applicable law, you waive any moral rights of paternity, publication,
reputation, or attrition with respect to Nexon's and other players' use
and enjoyment of User Content in connection with the Services. The
license grant to Nexon, and the above waiver of any applicable moral
rights, survives any termination or expiration of the Terms.
25. Consent - Plain language
You hereby grant Nexon a royalty-free, perpetual, irrevocable, fully
transferable and sub licensable, non-exclusive, worldwide right and
license to use your User Content in any and all media in any manner
and for any purpose (including without limitation commercial,
advertising and promotional purposes) to the greatest extent
permitted by applicable law, including without limitation the rights to
reproduce, copy, modify, perform, display, publish, distribute,
broadcast, transmit, or otherwise communicate to the public, or
create derivative works from or adapt, use or otherwise exploit by
any means whether now known or unknown and without any further
notice or compensation to you of any kind. To the extent permitted by
applicable law, you waive any moral rights of paternity, publication,
reputation, or attrition with respect to Nexon's and other players' use
and enjoyment of User Content in connection with the Services. The
license grant to Nexon, and the above waiver of any applicable moral
rights, survives any termination or expiration of the Terms.
Two ways to address this:
Using plain language
Sending the forms in advance
26. We need to ensure participants do not consent
because of external pressures such as financial
needs.
How can we achieve this?
26
Copyright Emids 2022 |
Coercion-free
27. We need to ensure participants do not consent
because of external pressures such as financial
needs.
How can we achieve this?
Pre-pay
Donations
Other?
27
Copyright Emids 2022 |
Coercion-free
28. If done right, Informed Consent can go a very long way.
Reflection
29. Kim Goodwin
“Ideally, as a practice, we have “Do no harm” as the first
tenant of our work.”
“An Interview with Kim Goodwin”
Autumn Hood
UX Collective on Medium, September 10, 2018
https://uxdesign.cc/an-interview-with-kim-goodwin-20871d17f394
Photo credit:
https://vizbi.org/blog/2018/03/06/user-experience-design-keynote-kim-goodwin/
30. Kim Goodwin
“The Values are the Experience”
Kim Goodwin
UxLx – User Experience Lisbon, video posted December 7, 2018
https://www.youtube.com/watch?v=31Ae-7SC28E
“If you think about it ... internet enabled technology,
the web and all the internet of things and everything
that collects data about us and tries to change our
behaviour, is actually the biggest interventional study
ever ... and it's mostly unconsented.”
Photo credit:
https://vizbi.org/blog/2018/03/06/user-experience-design-keynote-kim-goodwin/
32. 32
Copyright Emids 2022 |
ARC
Person/Product Shared Journey
Pre-Onboarding
First Date
Onboarding
Honeymoon Phase
Daily Usage
Long-lasting
Partnership
Growth & Beyond
til’ Death Do Us Part
33. 33
Copyright Emids 2022 |
ARC
Person/Product Shared Journey
Pre-Onboarding
First Date
At this stage in the journey, people
are learning what the product /
service has to offer at a very high
level.
They need to be impressed enough
try it, whether it’s to download or sign
up.
Onboarding
Honeymoon Phase
People are trying out the platform. This
could go two ways: they are engaged by
the newly acquired experience, or they
don’t like it and they delete/interrupt
participation.
Typically the onboarding process is the
decisive moment. People are asking
themselves: Is this of value to me?
Daily Usage
Long-lasting Partnership
If people enjoy and benefit from the
platform, they remain engaged and
may use it daily.
Product teams typically focus on
features and functionality that live
within this stage.
Growth & Beyond
til’ Death Do Us Part
This stage identifies elements
beyond daily needs such as a person
elevating their role from user to
contributor / mentor, or establishing
a human connection or community
that extends beyond the initial
outcome, cultivating a long-lasting,
meaningful, relationship with the
platform.
One, often overlooked, aspect of this
stage is the offboarding. The
experience of people when they are
choosing to leave the platform or
service.
34. 34
Second Sight
“I remember exactly where I was: I was switching
from the 6 train to the F train,” Campbell tells IEEE
Spectrum. “I was about to go down the stairs, and all
of a sudden I heard a little ‘beep, beep, beep’ sound.”
It wasn’t her phone battery running out. It was her
Argus II retinal implant system powering down. The
patches of light and dark that she’d been able to see
with the implant’s help vanished.
— IEEE Spectrum
35. 35
Copyright Emids 2022 |
ARC
Person/Product Shared Journey
Pre-Onboarding
First Date
Onboarding
Honeymoon Phase
Daily Usage
Long-lasting
Partnership
Growth & Beyond
til’ Death Do Us Part
36. Sage Bionetworks Privacy Toolkit
Privacy Toolkit
Bridging the Gap on Privacy: The role of Design and
Governance
— Vanessa Barone & Woody MacDuffie -
37. Sage Bionetworks Privacy Toolkit
Privacy Toolkit
Bridging the Gap on Privacy: The role of Design and
Governance
— Vanessa Barone & Woody MacDuffie -
40. 40
Copyright Emids 2022 |
ARC
Person/Product Shared Journey
Pre-Onboarding
First Date
Onboarding
Honeymoon Phase
Daily Usage
Long-lasting
Partnership
Growth & Beyond
til’ Death Do Us Part
41. The Person - Product - Environment Loop
4
1
Products do not exist
in a silo.
There is an intricate
relationship between people,
products, and the
environment.
ENVIRONMENT APP
PERSON
44. Resources
44
Copyright Emids 2022 |
ValGenesis:
Integrating Ethics in Digital Health
Product Development
Read More →
Machine Learning, Ethics, and
Product Design
Listen to →
Sage Bionetworks Privacy Toolkit
Read More →
CNIL Resources for GDPR
Compliance:
Read More →