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Business Ethics and Corporate Governance, 2e A. C. Fernando
Copyright©2012DorlingKindersley(India)Pvt.Ltd.
Marketing Ethics
Chapter 5
Business Ethics and Corporate Governance, 2e A. C. Fernando
Copyright©2012DorlingKindersley(India)Pvt.Ltd.
Role of Marketing
• Positive role of marketing
• Negative role of marketing
• Voluntary adherence to high marketing ethics
• Ethics due to market compulsions
• Shift from emphasis on products to process
Business Ethics and Corporate Governance, 2e A. C. Fernando
Copyright©2012DorlingKindersley(India)Pvt.Ltd.
Defining Marketing Ethics
• Marketing ethics as a right or wrong action: Marketing
ethics means a standard by which a marketing action
may be judged ‘right’ or ‘wrong’ .
• It can also be defined as how moral standards are applied
to marketing decisions, behaviours and institutions.
• Ethics and law
• Effect of time
• Tacit and explicit codes of ethics
Business Ethics and Corporate Governance, 2e A. C. Fernando
Copyright©2012DorlingKindersley(India)Pvt.Ltd.
In the Context of Indian economy
• Corrupt governments
• Archaic laws
• Lax implementation of existing laws
• Lackadaisical consumers
• Lack of competition
• Very few independent monitors
Business Ethics and Corporate Governance, 2e A. C. Fernando
Copyright©2012DorlingKindersley(India)Pvt.Ltd.
Areas in Marketing Ethics
• In product development
• In pricing
• In placing (distribution)
• In promotions (advertising)
• In other promotional activities (i.e. excluding advertising)
Business Ethics and Corporate Governance, 2e A. C. Fernando
Copyright©2012DorlingKindersley(India)Pvt.Ltd.
Marketing ethics goes beyond the four Ps discussed above.
A few are mentioned hereunder:
• Keeping information about the stakeholders confidential.
• Follow ethical standards in marketing research/
intelligence.
Beyond the Four Ps

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Ethics in mktg

  • 1. Business Ethics and Corporate Governance, 2e A. C. Fernando Copyright©2012DorlingKindersley(India)Pvt.Ltd. Marketing Ethics Chapter 5
  • 2. Business Ethics and Corporate Governance, 2e A. C. Fernando Copyright©2012DorlingKindersley(India)Pvt.Ltd. Role of Marketing • Positive role of marketing • Negative role of marketing • Voluntary adherence to high marketing ethics • Ethics due to market compulsions • Shift from emphasis on products to process
  • 3. Business Ethics and Corporate Governance, 2e A. C. Fernando Copyright©2012DorlingKindersley(India)Pvt.Ltd. Defining Marketing Ethics • Marketing ethics as a right or wrong action: Marketing ethics means a standard by which a marketing action may be judged ‘right’ or ‘wrong’ . • It can also be defined as how moral standards are applied to marketing decisions, behaviours and institutions. • Ethics and law • Effect of time • Tacit and explicit codes of ethics
  • 4. Business Ethics and Corporate Governance, 2e A. C. Fernando Copyright©2012DorlingKindersley(India)Pvt.Ltd. In the Context of Indian economy • Corrupt governments • Archaic laws • Lax implementation of existing laws • Lackadaisical consumers • Lack of competition • Very few independent monitors
  • 5. Business Ethics and Corporate Governance, 2e A. C. Fernando Copyright©2012DorlingKindersley(India)Pvt.Ltd. Areas in Marketing Ethics • In product development • In pricing • In placing (distribution) • In promotions (advertising) • In other promotional activities (i.e. excluding advertising)
  • 6. Business Ethics and Corporate Governance, 2e A. C. Fernando Copyright©2012DorlingKindersley(India)Pvt.Ltd. Marketing ethics goes beyond the four Ps discussed above. A few are mentioned hereunder: • Keeping information about the stakeholders confidential. • Follow ethical standards in marketing research/ intelligence. Beyond the Four Ps