ETDA Annual Report 2015

MISSION THROUGH DIGITAL THAILAND

ETDA Annual Report 2015
Mission through Digital Thailand
Electronic Transactions Development
Agency (Public Organization)
Ministry of Information and
Communication Technology
First edition, 2017
Published and distributed by
Agency (Public Organization), Ministry
of Information and Communication
Technology, The9th
Tower Grand Rama9
Building (Tower B) Floor 21,
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Bangkok 10310
Tel: +66 0 2123 1234
Fax: +66 0 2123 1200
e-mail: webmaster@etda.or.th
Copyright Act B.E. 2537, all right
reserved
Editorial Team
Editor
Surangkana Wayuparb
Advisers
Wanawit Ahkuputra
Chaichana Mitrpant
Chatchai Suttawes
Research Team and Editorial Staff
Atcharaphorn Mutraden
Urachada Ketprom
Thosaporn Kompat
Chanika Aranyakanont
Translator
Sapiens International Corporation
Designers
Nattapong Worapivut
Napadol Utsanaboonsiri
Nattanai Roudreiw
Jirayut Kunlaphuk
Photographers
Nawaphon Pikulthong
Wandee Srimonthok
Chonnikarn Kongsuwan

ETDA ANNUAL REPORT 2015 7
MESSAGE FROM THE CHAIRMAN OF
ETDA
Although ETDA is a new agency that
has been operating for only four years
as of 2015, ETDA has continually
delivered clear results to the public
eye in the areas of e-Commerce and
soft infrastructure while also gaining
acceptance from various agencies,
especially an honor from the Bank
of Thailand for being the agency
supporting and developing Thailand’s
e-Payment system.
This year is also the year when
ETDA set its 4-year strategic plan
for 2016 – 2019, leading to the
vision “to enable convenient and
secure e-Transactions at every level
by international standards”. This
plan supports national development
directions by promoting the digital
economic sector and establishing a
foundation for the digital economy to
be seriously driven. This will enable
every economic sector to keep up with
and compete in the modern world.
Jirawan Boonperm
Chairman, Executive Committee,
Agency

Advancing front row in the area of e-Commerce
and back-end work in the area of standards, laws,
cybersecurity and privacy is not easy. ETDA is
determined to push for work in these fields to
strengthen Thailand’s digital economy and society.

PREFACE
As an agency that promotes,
supportsanddevelopsThailand’s
e-Transactions, ETDA has played
a role in handling missing and
weak work required by the
government, private and public
sectors since the founding
of the agency in 2011. This
is the reason why ETDA has
focused on back-end work,
including in-depth surveys to
benefit planning of strategies
to develop the country’s
e-Transaction direction with
soft infrastructure covering
standards, cybersecurity,
privacy and laws or regulations
as important foundations in
supporting strong e-Transaction
growth.
The work of ETDA has moved
steadily forward with increasing
importance since the current
government announced its
digital economy policy to push
the country into digital economy
and society. Transactions
including government sector
services require online channels
to minimize difficult procedures
and facilitate trade and
investment. Moreover, ETDA has
steered front row in response
to this policy, especially by
supporting SMEs in using online
instruments for e-Commerce and
building confidence for buyers
and sellers, so Thailand’s online
market can grow strong.
Policy & Strategy – How can
Thailand move forward without
baseline data? In answer to
this question, ETDA conducted
in-depth surveys as significant
indices for the country. In the
past, we wondered why more
people were using mobile
phones and the Internet. This

10 ETDA ANNUAL REPORT 2015
led to surveys of e-Commerce values
in Thailand and surveys of Internet
user behaviors in Thailand. These were
used to set national policies, especially
concerning e-Commerce promotion.
e-Commerce – Today, the e-Commerce
market is an option for the country’s
survival in the midst of an economic
recession. In addition to opening
the world for SMEs and OTOP
entrepreneurs to launch professional
online businesses, ETDA has also
prepared e-Directories to create reliable
markets in addition to opening the
Online Complaint Center (OCC) as a
channel for dialogue between buyers
and sellers to facilitate rapid problem-
solving.
Standards – Work that has never
been understood as important was
included in the government’s digital
economy policy. In the past, there
were no agreements for inter-agency
data transfers. This created problems
during work. Today, however, everyone
recognizes this importance. The work
given priority by every party is trade
standards in support of the National
Single Window or NSW because every
sector views having the same standard
code for import-export in electronic
forms will be an important base for
reducing expenses and increasing the
amount of imports-exports.
Cybersecurity – Due to awareness of
increasingly severe online risks with
certain impact on e-Transactions,
ETDA has monitored the problem
from solving immediate problems in
receiving notifications and managing
threats 24 hours a day, including
long-term problem-solving. ETDA has
also organized projects to monitor
threats and prevent website attacks
for important agencies in addition to
makingpreparationstoestablishsector-
based CERT for various organizations
and create cybersecurity personnel
along with continually building
awareness for the public.
Law – Due to the fact that the
government is going to steer
forward into a digital economy, legal
infrastructure is necessary. This is
the reason for ETDA’s participation in
preparing drafts for ten laws in the first

set before delivery to the Ministry of
ICT. ETDA revised original drafts of the
law and drafted new laws by studying
other countries and hearing opinions
from related sectors. This set of laws
also includes privacy protection laws
similar to a guarantee for privacy
protection. This is an important basic
human right.
In 2016, ETDA was assigned the task
of carrying out the Flagship Project,
an urgent national project under the
government’s policy built on ETDA’s
original work such as the SMEs Go
Online Project to concretely enhance
SMEs and OTOP entrepreneur capacity
in e-Commerce and support one-
stop commerce business operations,
the e-Trade Facilitation Project to
create e-Document exchanges in
major industries to support trade,
investment and import-export with
the CERT Readiness Project to build
cybersecurity readiness for every
sector in Thailand, etc.
With the knowledge and readiness
we have gathered over the past four
years, and the expertise of qualified,
experienced personnel with ongoing
capacitybuilding,youcanbeconfident
in 2016 that ETDA will be able to
push and deliver important work for
the country’s transition from the old
economy to a digital economy in line
with ETDA’s intentions.
Surangkana Wayuparb
Executive Director and CEO,
Agency (Public Organization)

CONTENTS
15 WE ARE ETDA
33 ETDA OPEN HOUSE WITH PROUD
ACHIEVEMENTS
57 ETDA AND e-COMMERCE
71 ETDA AND e-TRADE FACILITATION
81 ETDA AND SOFT INFRASTRUCTURE
107 ETDA AND INTERNATIONAL COOPERATION
115 FINANCIAL STATEMENTS

“We Are ETDA”
The wide world is ready for us to catch up.
Make this our day.
So Thais can transact with security and confidence.
Every minute, we walk with purpose in everything we do.
To develop, so the Thai economy rises bravely and
sustainably to the occasion.
*We will never stop thinking, never stop doing,
and always refuse to lag behind. We will do new things.
Have faith, we are ETDA.
**Building a strong bridge to move forward
means putting the world at your fingertips.
This is ETDA’s duty.
Repeat (*, **)
Composed and Arranged by Dome Tiutong
“We are ETDA” is an identifying song for ETDA to inspire
ETDA’s staff of their importance and expectations
for the country.

Cybersecurity
Privacy
e-Commerce
e-Trade Facilitation
e-Government
e-Transactions
Innovation
Standard
Law

1. Mrs. Jirawan Boonperm
Chairman
2. Mrs. Songporn Komolsuradej
Ex officio Member
3. Mr. Somsak Chotirattanasiri
Ex officio Member
4. Mr. Thaweesak Koanantakool
Ex officio Member
5. Mr. Chartsiri Sophonpanich
Expert Member
(Finance and e-Commerce)
6. Mr. Tanawong Areeratchakul
Expert Member
(Engineering, Social Science
and Personnel Management)

7. Ms. Vilawan Vanadurongvan
Expert Member (Finance)
8. Mr. Chavalit Uttasart
Expert Member (Law)
9. Mr. Teera Aphaiwongse
Expert Member
(Computer Science)
10. Ms. Sibporn Thavornchan
Expert Member
(Computer Science and Finance)
11. Mrs. Surangkana Wayuparb
Member and Secretary
ETDA Executive Board of Directors 2015

1. General Administration
2. Finance and Accounting
3. Budget and Planning
4. Human Resources
Management
5. Procurement
6. Safety and Environment
Finance&
Budgeting
1. Information Strategy
2. Information System
Development
3. Network System
4. Information and
Communication Services
Internal mgmt.
1. Secretariat to the
Executive Board of
Directors
2. Secretary to Executive
Director
3. Knowledge Repository
Management
4. Risk Management and
Internal Control
5. International Relations
1. Policy and Strategy
2. Index and Survey
3. International Cooperation
4. Project Management
5. Organization Performance
Evaluation
Direction
1. Legal Transactions and
Contracts
2. Law and Regulatory
Compliance
3. Law Development
4. ICT Law Center
Confidence & Certainty
1. Business Development
2. Public Relations
3. Customer Relations
4. Creative Media
5. Government Affairs and
Corporate Communication
Promotion
Facilitation
Office of
Executive
Director
Electronic Transactions
Commission
Deputy Executive
Director
Deputy Executive
Director
Office of General
Administration
Office of Information
Technology
Office of Strategy Office of Legal Affairs
Office of Electronic
Transactions Promotion
National Cyber Security
Committee
ORGANIZATION CHART ***
*
**
* According to the Office of the Prime Minister Directive No. 76/2555 on Appointment of the National
Cyber Security Committee.
** Under the Electronic Transactions Act of B.E. 2544 (2001 A.D.).
*** Under the Royal Decree on Establishment of the Electronic Transactions Development Agency (Public
Organization) of B.E. 2554 (2011 A.D.)

1. Cyber Attack Analysis
2. ThaiCERT
3. Security Skill
Development
4. Digital Forensics
Protection & Prevention
1. Infrastructure Alignment
Control
2. Infrastructure
Management
3. Infrastructure Service
Infra. Services
1. Standard Strategy
2. Standard Development
3. Standard Certification
Building Trust
1. Research and Innovation
2. Prototype Development
3. Technology Transfer
Innovation
Internal Control
Deputy Executive
Director
Deputy Executive
Director
Executive Director/CEO
Office of Security Office of Standard
Office of Research and
Development
Office of Information
Technology Infrastructure
Executive Board of
Directors
Internal Control, Audit
and Evaluation
Committee
Office of Internal
Audit
Office of Special
Project

ETDA Management Team
Surangkana
Wanawit
Deputy Executive Director
Wayuparb
Executive Director/CEO
Ahkuputra
Chaichana
Mitrpant
Chatchai
Suttawes

Senior
Management
Rojana
Director of the Ofﬁce
of Executive Director
Lamlert
Ratthasart
of Electronic Transactions
Promotion
Korrasud
Pitinan
of Information
Technology Infrastructure
Kooarmornpatana
Soranun
of Research and
Development
Jiwasurat
Pornsom
of Information
Technology
Suphavatthana
Ploy
of Legal Affairs
Charoensom
Kanokwan
of General Administration
Chai-aroon
Atcharaphorn
of Strategy
Mutraden
Suntod
Director of
the Ofﬁce of Security
Suriyan
Urachada
of Standard
Ketprom
Jeeraboon
of Special Project
Bumpennorakit

VISION AND MISSIONS
VISION
To become an important organization
supporting a digital economy by promoting
secure e-Transaction growth equal
to regional leaders.

MISSIONS
1. To build confidence and support
in e-Transactions.
2. To develop laws and cybersecurity
measures.
3. To develop the use of ICT standards and
processes for conducting e-Transactions.
4. To build and develop people with high
cybersecurity skills.

STRATEGY FOR 2016 - 2019
In 2015, ETDA prepared its second
strategic plan by having processes
for reviewing and evaluating past
performance within the dimensions
of overall performance evaluation.
Comparisons of the objectives
and goals of ETDA have
been made at various
levels with criteria in
five areas. These are
consistency, efficiency,
effectiveness, impact
and sustainability as an
evaluation framework,
including organization
development evaluation.
This assesses the capacity of the
committee and executives to manage
by principles of good governance and
good self-regulation, the ability to
move toward the future or prepare
to manage changes to support good
management systems for ETDA and
evaluate success in developing staff
and work systems to support effective
operations based on the organization’s

goals. Another important part is the
evaluation of relationships between
management mechanisms or work
systems of the organization along
with testing mechanisms or work
system sufficiency and suitability for
improving efficiency and developing
the organization’s management.
This ETDA strategic plan of 2016 –
2019 contains main objectives to
develop, promote and support the
country’s e-Transactions under key
government policies to push for the
country’s entry into the digital age by
working in policy-making, strategic
plans and operation plans. Promotion of
e-Transactions, cybersecurity, standard
setting, research and development,
laws and work in the area of assigned
committee or sub-committee secretarial
work will push in the areas of hard
infrastructure, soft infrastructure,
service infrastructure, promotion and
innovation, society and knowledge.
The concept drives the government
to become a facilitator and supports
the private sector in leading long-term
economic and social development
by sharing the benefits of digital
technology with unity to lead to the
vision of “to enable convenient and
secure e-Transactions at every level
by international standards”. This
supports the government’s direction
of national development in the issue
of improving the country’s economic
capacity by promoting the digital
economy sector and laying down the
foundations of digital economy to be
driven earnestly.

All of the above has been to enable all economic
sectors to be up-to-date in the world and able to
compete in the modern era while also improving roles
and missions of the agencies directly responsible for
overseeing and pushing for the country’s important
works in this topic. This is also to organize national
committees to earnestly drive this topic.

VISION OF 2016 – 2019:
“To enable convenient and secure
e-Transactions at every level
by international standards”
MISSIONS
1. To develop, prepare and push
for soft infrastructure (standard,
cybersecurity, privacy and law) along
with preparing necessary policy
recommendations for the digital
economy.
2. To develop personnel, convenience
systems or systems of facilitating
and critical infrastructure to build
confidence in e-Transactions.
3. To monitor and assess statuses,
problemsandimpacts on the country’s
e-Transactions.
GOALS
1. To become a hub for soft
infrastructure development and
preparation.
1.1 To create necessary standards for
e-Commerce and trade facilitation.
1.2Tocreatemechanismsforupgrading
the level of associated industries and
create strong cybersecurity and privacy
protection self-regulation.
1.3 To create rules and regulations to
facilitate and reduce the procedures
for e-Transactions to support the
creation of environments that truly
facilitate e-Transactions in addition to
preparing policy recommendations for
creating the management of intangible
property rights.

1.4 To support the preparation of
necessary measures and policy
recommendations such as e-Payment
roadmaps with significant impact on
the digital economy, etc.
2. To develop staff to have a consistent
number of in-depth experts on soft
infrastructure by increasing at a rate
of 10 percent per year in addition
to building networks to expand and
increase the number of persons with
knowledge at the management and
operational level every year.
3. To prepare facilitating and critical
infrastructure on key topics.
3.1 To participate as a Project
Management Office (PMO) in trade
facilitation to create e-Document
exchange in the five major industries
(cane and sugar, rubber, rice, frozen
foods and hazardous materials).
3.2 To become a coach in establishing
complete sector-based CERT in the
country for regulator and critical
infrastructure within four years.
3.3 To push for the preparation of
national flow and incident drills in
handling online threats impacting the
digital economy in critical cases and
be a center for providing up-to-date
and reliable information.
3.4 To push for e-Authentication to be
consistent with the ASEAN framework
in every important sector.

4. To raise confidence levels for
e-Commerce or m-Commerce.
4.1 To create important databases and
indicators specifically for monitoring
and assessing status and impacts on
the country’s e-Transactions in at
least five topics such as e-Commerce,
paper and e-Document, e-Transactions,
cybersecurity and privacy, etc.
4.2 To enable preparation of e-Directory
and online complaints with online
consumer protection in cooperation
with cooperating networks along
with helping to raise confidence
in conducting e-Commerce or
m-Commerce to increase by at least
10 percent per year.

02ETDA OPEN HOUSE
WITH PROUD ACHIEVEMENTS

3 YEARS
ETDA
ENABLING
DIGITAL ECONOMY
On 12 November 2014,
ETDA celebrated ETDA’s
“3 Years ETDA Enabling Digital Economy”
anniversary to declare ETDA’s readiness
for steering the digital economy and
society.

INFO GRAPHIC
e-Commerce Value
in Thailand in 2013 – 2015
2013 2014 2015
Million Baht Top B2C
e-Commerce Growth
Value in ASEAN
Growth Rates
2014
2015
“ETDA’s survey results do not benefit only private organizations
that will use data to make business and marketing plans to adapt in
the procedures involved toward a digital economy and social age.
The government sector and ETDA can also specify appropriate
supporting policies to push for the country’s economic
growth to be equal to other countries.”

Upgraded Thai entrepreneurs to online trade.
Built conﬁdence in e-Transactions.
Developed Thaiemarket.com as an e-Directory for authenticating
online entrepreneurs by raising the level of 633 stores
and organizing 3,400 product items to be easy to
search and purchase-sell with convenience and conﬁdence.
Launched the Online Complaint Center
and solved 99.8 percent of 500 problems.
The center can be contacted easily at 02 123 1223.
Created e-Payment standards,
trade code standards and security standards to
reduce online trade errors.
Developed the Trusted e-Documents Authority (TeDA) to
create reliability for electronic documents and reduce paper use.
Established the ICT Law Center as an online data center and
launched open forums to exchange learning for almost 30 times
with almost 1,400 participants.

Monitored online threats.
Managed and prevented cyber attacks.
Thais use the
via smart phones at
hours
per day.
Why doThaisnotbuy
goodsonline
at a mean of
Most Thais use the Internet
Internet
No direct contact
with the seller
Preferencefor shopping
Fear of fraud
No chance
to touch/
try out goods
before buying
No good
wanted/need.
“EDTA’s survey results and threat statistics prepared by ThaiCERT
under ETDA reflect that online fraud numbers also led to aggressive
cybersecurity operations by the ThaiCERT team. In addition
to handling problems, ThaiCERT also solved problems in
the short and long terms.”

WAS THE SECOND HIGHEST
CYBER THREAT FOR THAILAND.
* DATA FROM ThaiCERT.
ONLINE FRAUD
ETDA analyzed and coordinated with associated agencies to manage
cyber threats and was able to reduce potential risks to online service
users worldwide at more than 1.3 billion dolars.
ETDA had a Digital Forensics Center examine more than 75 terabytes
of digital evidence, an increase by more than ten times the amount of
evidence examined in 2014.
Established Sector-based CERT in three agencies, namely, EGAT, SEC
and the Royal Thai Naval Academy.
Organized the ThaiCERT GMS Project for alertness about hazards to
government agency websites.
• Had the Government Website Protection system (GWP)
for 107 agencies and was able to protect 249 websites.
• Had the Government Threat Monitoring (GTM) for 40 agencies.
Security Staff Development
• Had people who received 153 international and local certiﬁcates.
• Trained 1,977 trainees in ThaiCERT and Forensics.

ETDA 2015
SUCCESS STORY
ETDA is proud to be a technician watching over the
back-end and pushing for NPMS standards on financial
transfers and payments. Originally, each bank had
different standards and different banks had formats with
risk for error and time requirements when transferring
to different banks. However, under the same standard,
ETDA was able to help increase speed, reduce errors
and costs.
Surangkana Wayupab,
“BOT Conference on Thailand’s Payment 2015”
31 August 2015.
S

SUCCESS
“An award of pride after e-Payment
standards prepared by ETDA to
support the Bank of Thailand and
commercial banks are used.”

GREEN e-COMMERCE
The “Green e-Commerce Project: Growing
Thai e-Commerce Entrepreneurs to
a Secure and Safe Digital Economy”
was launched on 29 June 2015 with
400entrepreneurs who were trainedand
tested for knowledge by the project at
100 percent of the target group based
on specified plans with an increase in
knowledge by more than 91 percent.
SMEs GO ONLINE

THAIEMARKET.COM
Thaiemarket.com was launched on 9
December 2014. Throughout 2015,
over 630 entrepreneurs were selected
into Thaiemarket.com with over 3,400
products on the e-Directory and a higher
purchase-sale value by more than 29
percent.
ONLINE COMPLAINT CENTER (OCC)
The Online Complaint Center (OCC) was
launched to provide services unofficially
since 2 July 2015 with complaint statistics
up to 25 September 2015 reporting 504
complaints, 503 closed complaints or
99.8 percent of all complaints.

ETDA 2015 KEY EVENTS
CYBERSECURITY
01 ETDA launched the ThaiCERT
Government Monitoring System
(ThaiCERT GMS) at the seminar on
guidelines for managing and preventing
cyber attacks, creating the Government
Security Monitoring system to monitor
cyber attacks for 40 agencies.
02 ETDA held training seminars to
promote coordination networks to
provide services in response to danger
alerts, creating Sector-based CERT in
three agencies consisting of the Royal
Thai Naval Academy, the Electricity
Generating Authority of Thailand
and the Office of the Securities and
Exchange Commission.
03 ETDA cooperated with TISA or
the Thailand Information Security
Association to raise the level of Thai
personnel managing cyber threats
in the third and fourth iSEC course
with a total of four groups and 270
graduates from this course.
04 ETDA tightened cooperation with
the Central Institute of Forensic
Science by signing MoUs to raise the
level of Thai digital forensics, resulting
in recommendations on digital forensic
operations for Thai agencies in this field
to have joint operation guidelines.

Launched the ThaiCERT GMS Project 01 Sector-based CERT training 02
iSEC course graduates upgraded the cybersecurity profession in management and techniques 03
MOUs with the Central Institute of Forensic Science to develop digital forensic 04

The 14th
Cyber Defense Initiative Conference (CDIC2015)

The threats in our country are increasing. “ThaiCERT” under
ETDA cannot work alone and needs to build cooperative
networks as it works systematically to become accepted
worldwide. ThaiCERT is glad to become a center for supporting
cyber threat prevention and management by various agencies.

ETDA hosted EDICOM 2014 to modify work directions in concurrence with UNCEFACT 01
•

STANDARD
01 ETDA organized EDICOM 2014
andstartedane-Transactionboom,
upgradingtheThaigovernmentand
privatesectorstodigitaleconomyand
makingThailandthethirdcountry
toparticipateinUNSPSC.
02 ETDA pushed for standards in
linking trade and finance data to
support the digital economy with
implementation of the National
Payment Message Standard
(NPMS) Version 2 by the Bank
of Thailand and agencies under
bank groups.
03 ETDA cooperated with the
Federation of Thai Industries
and GS1 Thailand to announce
standardsofelectronicmessages
for purchase-sale of goods and
services (e-Invoice and e-Tax
Invoice) on 25 August 2015,
which were implemented by the
Federation of Thai Industries,
the Revenue Department and
the Bank of Thailand.
ETDA hosted a seminar to create
understanding on NPMS 02
• GS1 provided education on e-Invoices at
the ETDA Open Forum 03

DIGITAL
ECONOMY
(INTERNET, e-AUTHENTICATION,
e-DOCUMENT)
01 ETDA cooperated with Asia PKI
Consortium to push for the Asian
framework of electronic security
standardstobeaframeworkaccredited
by TELMIN of 10 countries, which was
an important step for joint development
in e-Transactions.
02 ETDA participated in Thailand
Internet Governance Forum, which
led to preparations for establishing
Thailand Internet Multistakeholder
(TIM) to set policy guidelines for
Internet administration with the civil
society sector in various dimensions.
LAW
03 ETDA launched the Open Forum
under ETDA’s new home for 28 times
from 22 December 2014 to September
2015 to park opinions on issues
related to the law, economic circles
and digital society with almost 1,400
participants and ETDA is ready to
disseminate conclusions via http://
ictlawcenter.etda.or.th

Participation in setting the ASEAN
e-Authentication Framework 01
• Launched the Open Forum for people
with knowledge and creativity in digital society 03
Participation at Thailand Internet Governance Forum 02

YOUTH
01 The discovery of top new
cybersecurity specialists at the
Thailand CTF Competition 2015 gave
Thailand champions to compete at the
ASEAN level at Cyber SEA Game 2015
in Indonesia in November 2015. The
champion (Vietnam) and the runner-
up (Thailand) of Cyber SEA Game had
the right to compete at SECCON, a
world-level arena in Japan.
02 Motivated students with the
Malware Analysis Competition (MAC)
2014 (24-26, 30-31 October 2014)
and JRCERT/CC to train and compete
in analyzing undesirable program.
This gained talented competitors on
13 teams with 42 competitors from 9
universities. The winning ETDA team
was also taken to observe the APCERT
AGM & Conference 2015 in Malaysia.
STATISTIC
03 Revealed the “Thailand Internet
User Profile 2015”, giving agencies
and organizations baseline statistics for
setting precise policies and guidelines
of operation in the digital age. In this
year, Baby Boomers are an interesting
number (51–69 years) with more
Internet use and less perception in
private data protection than people
in Generation X (35-50 years) and
Generation Y (15-34 years).

Launching of a forum for the new generation to display talent pushing for cybersecurity professions 01
• Honing skills: motivating learning
for new generation cyber knights่ 02
• Display of survey results
and national-level indices 03

03ETDA AND
e-COMMERCE

Thailand’s e-Transactions need to
build foundations and confidence in
addition to pushing for e-Commerce
and supporting existing entrepreneurs
with more opportunities to generate
income by various channels in their
efforts to expand customer bases and
modify goods and services to meet
domestic, ASEAN and global market
demands.
Based on the current global situation,
trade markets, especially e-Commerce,
is growing in the B2C group for goods
and services. In 2014, Asia had a growth
rate of 44.6 percent (567.3 billion
USD). The country with the highest
value in Asia is China, followed by
Japan and South Korea, respectively.
Channels for entering e-Commerce are
mobile devices owned by 73.4 percent
of the world’s population. However,
when mobile payments via PayPal are
viewed, e-Commerce is found to have
grown every year from 2008 to 2014.
In 2014, e-Commerce had a total value
of 46,000 million USD, or an increase
of 68 percent from 2013.
While Thailand has opportunities for
continual growth from mobile phone
usage behaviors with over 83 million
numbers (4th
quarter of 2015), 38
Facebook social media users (2015)
and 33 million Line users (2014). These
statistics reflect a significant economic
value Thailand can develop if ICT is
implemented to create greater benefit,
especially in the SME group with almost
three million SMEs nationwide.
Furthermore, a survey of the Thai
e-Commerce value in 2015 found
e-Commerce value to exceed 2.03
trillion baht in 2014 divided into
business-to-business sales (B2B)
at 1.23 trillion baht, business-to-
Consumer sales (B2G) at 0.41 trillion
baht and business-to-government
sales (B2G) at 0.39 trillion baht.
e-Commerce value in 2015 is expected
to continue to grow by 3.65 percent
at 2.1 trillion baht.

e-Commerce development is a key
foundation for enabling Thailand’s
business system to gain greater
equality with capacity for international
competitioninthedigitalage.Therefore,
one of ETDA’s main missions is to
develop Thailand’s e-Commerce for
comprehensive strength with the front
row and back-end system increasing
business capacity and understanding of
both the buyer and the seller including
people in online society.
Value of e-Commerce in 2014 and expected value for 2015
Billion Baht
2014 2015

ETDA
aims to comprehensively
develop a strong e-Commerce
system with a front row
and back-end system to
increase business capacity
and understanding of both
the buyer and the seller,
including people in online
social groups.

PROJECT PERFORMANCEPilot OTOP/SME training.
Enter the system (ThaieMarket, DBD
registered, register sales directly to the
Office of the Consumer Protection Board
(OCPB), Payment Gateway) to authenticate.
Entrepreneur Selection
Maturing Entrepreneurs
• Promote online
marketing knowledge
and understanding.
• Offer continual
consultation-monitor
results from experts.
Push for Thaiemarket.com
• Gather reliable and trained stores
on the website.
• Testimonial Build an online
society shared by buyers-sellers
by ratings and testimonials.
Open the Online Complaint
Center (OCC)
• Via websites and call
centers 02 123 1223.

In2015,ETDAtrulywentinto“frontrow”
by pushing for the Green e-Commerce
Project to bring Thai e-Commerce
entrepreneurs into a secure and safe
digital economy to promote and
build marketing opportunities for
e-Commerce entrepreneurs because
entrepreneurs are a vital link between
producers and consumers, allowing
producers and consumers to receive
goodsandservicesatappropriateprices
and quality. However, Thailand’s major
weakness is the fact that entrepreneurs
have limited capacity unequal to
entrepreneurs in many countries while
also continually increasing trade and
investment links with other countries.
ETDA has policy to increase
entrepreneur capacity limits, especially
among SMEs and OTOP entrepreneurs,
to become e-Commerce entrepreneurs
who will grow strong and be able to
compete effectively. Furthermore,
ETDA has developed goods and
services, marketing and investment
opportunities overseas to allow
Thailand’s e-Commerce businesses
to grow in the long term by piloting
with 400 entrepreneurs to reinforce
the country’s strength and raise the
country’s e-Commerce standards,
support e-Commerce in business
operations, build knowledge and
understanding with intensive tutoring
for online marketing techniques while
also supporting online marketing
instruments with e-Commerce experts
providing advice throughout the
project.

The Green e-Commerce project held
an orientation on 29 June 2015 at
Centara Grand Hotel, Central World,
to explain the objectives, goals
and entrepreneur privileges in the
project along with organizing training
activities and providing consultation
for entrepreneurs on the topic of
“Raising Sales to Build Credibility for
Online Stores” in July 2015.
Green e-Commerce Project outcomes
revealed entrepreneurs participating in
the project to have more e-Commerce
knowledge than before receiving
training at 91.47 percent. In addition,
entrepreneurs who received training in
the project achieved more e-Commerce
success based on the measurements
of the mean number of store website
visitors per day, which grew by 82.26
percent, and the mean daily sales
figure of the store, which increased
by 29.63 percent.

e-DIRECTORY DEVELOPMENT TO
SUPPORT ENTREPRENEUR IDENTITY
(THAIEMARKET.COM)
ETDA built confidence for online buyers
and sellers by developing Thaiemarket.
com which was launched in late 2014
as an e-Directory of store websites for
online entrepreneurs with quality and
reliability capable of authenticating
sellers in the online world. Thaiemarket.
com is also a gateway linking with
the original store to make purchases
with confidence of secure and safe
transactions. The Green e-Commerce
Project enabled entrepreneurs from a
total of 633stores to become members
in Thaiemarket.com with over 3,400
items on websites and ameanof1,500
website viewers per day (data from
4 September 2015).

INCREASE CHANNELS FOR RECEIVING
ISSUES & HELPING TO SOLVE PROBLEMS
(OCC – ONLINE COMPLAINT CENTER)
ETDA has organized channels for
accepting issues and solving problems
for online buyers and sellers by
launching the OnlineComplaintCenter
(OCC) as the first support center for
problems caused by e-Transactions in
Cooperation from Professional Gurus to Raise Thai e-Commerce Levels

ETDA is determined to develop
strong entrepreneurial growth in
the e-Commerce system
while taking care to give buyers
confidence in the e-Directory system
created by ETDA, including channels
for resolving problems to enable fast
problem-solving.

Thailand. In the first phase, ETDA began
by handling scores under Thaiemarket.
com, which is a pilot project, and
getting ready to continually expand
future service provision. The Online
Complaint Center was opened to
provide online services in July 2015
via http://occ.thaiemarket.com and
provides services to receive complaints
via the call center hotline at Tel. 1212
or 02 123 1223.
Concerning the effects of providing
Online Complaint Center services,
the statistics on complaints from 2
July–25 September 2015 showed 504
complaints and 503 closures at 99.8
percent of all issues. These efforts will
lead to resolution of online disputes
for the entire process from complaints
to future reconciliation.
Cooperation from Professional Gurus to Raise Thai e-Commerce Levels

Thus, the aforementioned strategy has
increased economic value in terms of
increasing the country’s growth and
competitiveness by promoting SME and
OTOP capacity in line with ETDA roles
and duties as well as the government’s
policy to drive the economy and
digital society to build competition
readiness in ASEAN and global markets,
which must receive continual support.
Success from the Green e-Commerce
Project led to cumulative effects in
the SMEs Go Online Project in 2016.
ETDA is determined to develop
strong entrepreneurial growth in the
e-Commerce system while taking
care to give buyers confidence in
the e-Directory system created by
ETDA, including channels for resolving
problems to enable fast problem-
solving.
2017
2014
Entered SMEs/OTOP entrepreneurs online.
Pushed for Thaiemarket.com to become
a national e-Directory and OTOP online market.
Developed into Thailand’s Online Complaint Center
(operated by ETDA and the private sector
with ETDA endorsement).
Launched of the Online
Complaint Center (OCC).
Launched telephone
service provision for OCC (July).
First Green e-Commerce Course
ThaieMarket.com
on mobile applications (March).
Launched of OCC services
Phase 2 (May).
Second Green e-Commerce Course
(1,000 students) (August) and 10,000 OTOP/SMEs.
2016A comprehensive e-Learning system with content that can
be learned and easy to understand with a goal of
10,000 students (in cooperation with industrial organizations).
Second Green e-Commerce Course (Goal at 1,000 students).
Launched Phase 2 Online Complaint Center (OCC) services (in 2016).
Developed functions and additions for mobile applications
on Thaiemarket.com.
Prepared Thaiemarket.com.
2015Trained 400 entrepreneurs/online stores in the area
of education about using online marketing tools.
GREEN
e-COMMERCE
PROJECTS
(400 students) (August).

04ETDA AND
e-TRADE FACILITATION

Trade investment operations require a
large volume of domestic and foreign
data transfers. If, however, data
transfers are conducted without
standards or systematic procedures
and regulations, they can easily
create delays, repetition or errors
while also incurring higher expenses.
This represents a significant barrier
to developing national trade and
investment system for effective
and capable competition with other
countries in trade.
Therefore, e-Trade facilitation is
essential in a world of rapid digital
development and competition.
According to ETDA’s survey of Thai
e-Commerce value in 2014, Thailand’s
e-Commerce value was as high as
2.03 trillion baht. This value includes
B2B, B2C and B2G sales values in
addition to online procurements made
by government agencies. In 2015,
Thai e-Commerce value continued
to grow from 2014 by 3.65 percent.
Furthermore, it has been estimated
that the ASEAN e-Commerce market
will grow with a value of 34,500 million
USD by 2018. This will greatly increase
the importance of e-Trade facilitation.
In addition to helping regulate systems
of various agencies to reduce cyber
security risks, ETDA also helps
supervise data standards and form
standards to link data transfers
among agencies under the same
standard. In the meantime, laws
on electronic transactions already
support e-Signatures while requiring
only agreement on the selection of
appropriate types of standards for
services.
ETDA has been participating in
proposing projects related to
government sector data exchanges or
trade facilitation services for proposal
as a digital economy framework since
late2014.In2015,ETDAbeganworking
on details and appointment of NSW
operations by modifying work groups
to prepare for the AEC beginning

with preparation of the Document
Exchange system. ETDA began with
sugar exports, an agricultural product
with the fourth highest export value
after para rubber, rice and cassava
to enable the government agency
involved, namely, the Office of the
Cane and Sugar Board (OCSB), to
issue electronic approval documents
in addition to allowing electronic B2B
document submission with expansion
to other goods and industries.
Exporters send
Gor. Nor. 9 + Or. 1 to OCSB.
BCSM officials examine attached documents
and Gor. Nor. 9 via window applications to
consider Gor. Nor. 10 issuance.
Exporters
Authentication
System
Authorization
System
Certification
System
Document
Delivery System
OCSB sends data on
Gor. Nor. 9 forms with
attached documents to
the BCSM (Bureau of
Cane and Sugar
Management).
BCSM sends
Gor. Nor. 10
data to OCSB.
Request
Filing System
Or. 1
Gor. Nor. 9
Or. 2
OCSB officials check the documents attached to
Gor. Nor. 10 and Or. 1 petition forms via web
applications to consider Or. 2 issuance along with
printing paper approval forms for exporters.
OCSB sends data on Or. 2 forms to the
Customs Department via NSW.
Schemes for the following:
- Or. 1 + Gor. Nor. 9, Or. 2
and Gor. Nor. 10
- Message Envelop
- Certificate Profile +CP/CPS
- SOP for Signing
- Secure Coding
- Penetration Test
Sor. Or. Nor.
Sor. Bor. Nor.

Work systems supporting the aforementioned trade facilitation services
project are composed of the following:
Code Messaging Repository (CRM & OID)
The Code Messaging Repository and
the Object Identifier functions as a
database for storing explanations of
various data, building understanding
in exchanges such as “what data
is on export documents” and the
space for “Port” should refer to the
international port code selection
without spelling in print for accuracy
and further application with foreign
ETDA supports government agencies in
facilitating entrepreneurs in the sugar export
industry who are required to file with OCSB with
all paper documents in addition to preparing
electronic data on websites.
OCSB is the first model agency to send data
across sectors, agencies and modify all
accompanying documents to be electronic while
achieving standards, security and safety.

work systems. ETDA developed CMR as
a central reference for data standards.
Furthermore, management of codes
are also required in reference to
the aforementioned standards, and
the Object Identifier requires set
standards to enable searches meeting
international standards.
is a service for storing and collecting
data on standards used in various industries:
Stored Data
• To provide publication and search services
for government-private agencies.
• To support interagency data exchanges in
line with international standards such as
ISO 20022, UN/CEFACT.

TeDA
Trusted e-Document Authority (TeDA)
The Trusted e-Document Authority
(TeDA) is an important mechanism
for e-Transactions. In addition to
enhancing management efficiency,
TeDA helps reduce the amount of paper,
which is an unnecessary economic cost.
Concerning anxiety about using
e-Documents, most people understand
e-Documents are easily edited. This
makes it inconvenient to preserve
documentintegrity.However,iftheright
technologies can be selected such as
time stamps or e-Signatures, electronic
files will become more effective than
paper while significantly reducing
errors from manual examination.
Therefore, ETDA researched and
developed e-Document models
meeting international standards
in line with the specifications for
Electronic Transactions. Furthermore,
ETDA prepared basic services as
necessary for building confidence in
using e-Documents to replace paper
documents in multiple dimensions.
The main components are as follows:

TeDA TIME is an electronic time stamp
certification service to build confidence
for document time. ETDA or a reliable
third party will function as a Time
Stamp Service Authority or TSA and
compare time with Thailand’s standard
time from the National Institute of
Metrology.
TeDA SIGN is a document signing
service for binding e-Documents
to the signatory. Signing is divided
into two characteristics consisting of
signing by the user to bind the user
to a transaction and signing by TeDA
to certify the signed document as a
document exported by TeDA.
TeDA SAFE is a long-term document
storage service capable of examining
document accuracy and integrity,
even when coding keys have expired.
Therefore, ETDA is confident in its ability
to examine documents regardless of
the amount of time passed.
TeDA RIGHTS is a consultation service
for preparing appropriate e-Certificates
for signatures such as those signed as
an official in which case the signatures
on the certificate must be in the right
position.
A electronic
time stamp
certification
service
An iForm Service
A long-term
document
storage service
A document
signing service
for binding
e-Documents to
the signatory.
A consultation
service for
preparing
appropriate
e-Certificates for
signatures

NRCA & Intra-ASEAN e-Authentication Framework
A key component of e-Transactions
is confidence in the identity of the
persons conducting transactions. Many
technologies can be used appropriately
for such transactions. Public Key
Infrastructure (PKI) technology is
one of the technologies considered
secure, safe, reliable and internationally
accepted. PKI authenticates by coding
with keys possessed by users. And
to link the user’s data to that key, a
PKI certificate is required by issuing
agencies called certificate authorities
or CAs to function in binding the
user’s data to a key. This system is
considered an important infrastructure
service provision with a need for
secure and safe management meeting
international standards. The National
Root CA functions as a center for CAs
providing services in Thailand to enable
interoperability of certificates issued
by different CAs if certificates were
issued by meeting NRCA specifications
along with serving as a center for
coordination with Root CAs in other
countries in cases where certificates
are used overseas.
Thailand NRCA helps enable electronic
certificates issued by different service
providers certify individuals online
to function together as a center
for building confidence in linking
e-Signature systems used domestically
and overseas to authenticate service
users in concurrence with international
standards.
Nevertheless, in addition to
authentication by PKI technology,
ETDA also has other applicable methods
based on desired levels of confidence.
At the level of international standards,
ETDA has specified ISO/IEC29115:2013
standards as a policy framework for
choosing appropriate technologies. In
addition, ASEAN members assigned
Thailand to carry out the Intra-ASEAN
e-Authentication Framework with the
hope of facilitating e-Transactions
across borders in preparation for
the AEC.

Therefore, ETDA has prepared a
policy framework draft by studying
and organizing workshops until ETDA
obtained drafts and plans of operation
to be used as guidelines for each
country’s operations in relation to
authentication with shared standards.
Moreover, ETDA has also prepared to
offer testing of “CentralAuthentication
System” services for the agencies
involved. Initially, ETDA will begin
linking with Thailand’s key export
agencies such as export license and
product certificate issuance agencies.
In this area, ETDA launched a pilot
project to work in cooperation with the
Office of the Cane and Sugar Board
(OCSB) as a core of authentication to
link service recipients to the Service
Provider online in 2016. This project
was aimed at enabling ETDA to fully
launch service provision in 2017 with
readiness to expand to other goods
and industries with capacity.
Thailand NRCA helps enable electronic certificates
issued by different service providers certify individuals
online to function together as a center for building
confidence in linking e-Signature systems used
domestically and overseas to authenticate service
users in concurrence with international standards.

05ETDA AND
SOFT INFRASTRUCTURE

Thailand’s e-Transactions have
advanced with rapidly adjusting
technologies or trends of the world
and the country’s existing opportunities
such as the rising numbers of Internet
users every year, the use of more
mobile phone numbers than the
country’s population and one of the
top social network utilizations in the
world, including Line and Facebook. All
of the aforementioned facts reflect the
behaviors of Thai people in the modern
ageandthefuturelikelihoodofpractical
inseparability of ICT involvement and
daily life. All of these factors create
important opportunities enablingETDA
to operate by using the country’s
opportunities and advantages to
strengthen every sector, including
the government, private and public
sectors.

BEHIND THE SCENES DEVELOPMENT OF e-TRANSACTION SYSTEMS
IMPROVED
QUALITY
OF LIFE.
INCREASED
ECONOMIC
VALUE.
e-TRANSACTIONS
AND UNLIMITED DEVELOPMENT
ETDA established
Internet bases.
Behind e-Transaction systems.
PROMOTES AND
SUPPORTS THE COUNTRYʼS
e-TRANSACTIONS.
ETDA
ETDA DEVELOPED
AND RECOMMENDED LAWS.
ETDA RECOMMENDED
NECESSARY STANDARDS.
ETDA CREATED SECURITY,
SAFETY AND PROTECTED PRIVACY.

5.1 POLICY AND STATISTICS
5.1.1 Strategy Development to
Support Soft Infrastructure – The
government is pushing for the country
to transition from analog to digital
by implementing ICT to reform the
economy and society. This push
is largely driven by private sector
organizations while government
agencies function to facilitate policy,
hard and soft infrastructure and
reforming work processes. Benefits
are derived from data possessed by
the government sector to ensure that
the services offered by this sector
have maximum efficiency. Thus,
ETDA has prepared strategic plans for
2016 – 2019 as principle guidelines
for long-term operations in four years
by adhering to concurrence with
government policies, national plans
related to e-Transactions, strategies of
the Ministry of ICT and implementation
of prepared strategic plans as a
framework for guidelines to concretely
steer ETDA’s work.
5.1.2 Preparation of Statistics and
Indices – ETDA has prepared statistics
and indices to create baseline data for
use in setting strategies and supporting
the country’s e-Transactions with
significant performances as follows:
1) The Internet User Profile
2015 sorts user profiles by age range
to access user behavior. ETDA found
Gen Y and the third gender to be the
highest Internet users while Gen X and
Baby Boomers used credit cards for
onlinepurchasesmorethanothergroups
with the highest risk of damage from
revealing private information to make
online purchases.

2) Thee-TransactionStatistical
Report in 2014 collected data to
update statistics from various agencies
in addition to analyzing international
rankings influencing Thailand’s
e-Transactions.
3) In 2014, the Value of
e-Commerce Survey in Thailand
2016 was found to beat 2,033,493.4
million baht with growth from at 166.77
percent in 2013 (including B2C, B2B
and B2G) with a projected 2,107,692.9
million baht for 2015.
Thailand e- Commerce Landscape
Billion Baht
Growth rate
Debit/credit card
Mobile payment
e-Banking
Other channels
2014 2015
e-Banking includes Internet banking, ATM and telephone banking
Mobile payment includes payment using m-Pay, True money, Paysbuy and 2C2P
Other channels include payment using PayPal and FEDI (payment by exchange of financial
documents between trading companies)
Solely on
the Internet
Businesses
online and own
physical stores

5.2 Laws Supporting e-Transactions and Digital Economy Policies (Digital
Economy Laws)
5.2.1 DevelopmentandPreparation
of Digital Economy Laws – As an
agency under obligation to promote
and support e-Transactions, ETDA
supports Ministry of ICT operations
in drafting primary/secondary laws
related to supporting digital economy
by presenting ten primary/secondary
laws (drafts) to the Ministry of ICT for
consideration before presenting the
principles of all laws to the Council of
Ministers.
After ETDA supported information
for preparing all ten drafts of the law
to the Ministry, the Ministry drafted
eight laws and presented the laws to
the Prime Minister in the name of the
Ministry.
2015 DIGITAL ECONOMY LAWThe Council of Ministers approved of the 2015 Digital Economy Law in principle
on 16 December 2014 and 6 January 2015.
(Draft) Computer Crimes Act
(……Edition) of B.E. …………
(…………A.D.).
(Draft) Cybersecurity Act of B.E.
………… (…………A.D.).
(Draft) Privacy Protection Act of
B.E. ………… (…………A.D.).
(Draft) Electronic Transactions Act
(……Edition) of B.E. …………
(…………A.D.).
(Draft) Digital Development for the
Economy and Society Act of B.E.
………… (…………A.D.).
Principles for all three drafts.
• (Draft) National Digital Committee for
Economy and Society Act of B.E. …………
(…………A.D.).
• (Draft) Digital Economy Support Act of
B.E. ………… (…………A.D.).
• (Draft) Digital Development Foundation
for Economy and Society Act of B.E. …………
(…………A.D.).
(Draft) Electronic Transaction
Development Agency Act of B.E.
………… (…………A.D.).
(Draft) Ministry, Bureau and
Department Modiﬁcation Act
(Edition………) of B.E………….
(…………A.D.).
(Draft) Broadcasting and
Telecommunication Regulator Act
(Edition………) of B.E………….
(…………A.D.).

5.2.2 ETDA established the ICT
Law Center or DE Laws in online and
offline forms. The online forms have
http://ictlawcenter.etda.or.th as the
main channel for dissemination. The
website disseminated legal articles
and data such as work progress of
the National Reform Council related
to IT and digital economy in 2015 with
almost200,000visitorstothiswebsite
in this year (data from 24 September
2015). According to completed online
survey forms, users were satisfied
at nearly a hundred percent. In the
A major problem preventing online
transaction mechanisms from spreading
is lack of confidence among the
public. One of the important causes was
incomplete supporting infrastructure or
soft infrastructure. Therefore, information
technology laws became an instrument
in pushing for concrete practices,
especially as the country is entered the age
of the digital economy”.

offline forms, the users prepared
dissemination documents and books
including information technology laws
for delivery to government agencies,
private agencies and the general
public at 118 sites. Moreover, ETDA
has a database of books related to
laws from ETDA’s library linked to the
database of Thammasat University
under the standards of the US Library
of Congress with over a hundred
thousand books in Thai and foreign
languages for government agencies,
the private sector and the general
public who are interested to search
and study for knowledge.
5.2.3 ETDA organized open forums
to hold dialogue on important issues
and attracted interest in the digital
economy and social circles. The
forums were also intended to build
understanding and public participation
regarding drafts of digital economy
laws in which ETDA had participated
in drafting. Resource persons with
knowledge in related fields such as
law enforcement agencies, operating
agencies, business organizations, NGO
academics and mass media, etc., were
invited to participate as lecturers to
exchange knowledge, experience and
hear opinions from stakeholders and
interested persons with real-time
dissemination by online channels
in almost every week for December
2014 – September 2015 for a total of
28 times (with nine important issues
related to drafts of digital economy
laws). Open forums had a total of
1,337 participants. Summaries and
data were disseminated via http://
ictlawcenter.etda.or.th/.

On 24 January 2015, ETDA held an Open Forum to discuss the issue of
drafts ten digital economy laws approved by the Council of Ministers.

5.3 e-STANDARDS
5.3.1 ETDA prepared standards to
link back-end data for agencies to
work quickly and for the public to
receive more convenient services in
addition to supporting standards
enabling online trade to grow. The fact
that each agency had large amounts
of data and the fact that there are
problems when agencies want to
exchange data was due to the fact that
the work systems of each agency had
different data definitions or unequal
readiness. Therefore, ETDA performed
the duty of establishing guidelines and
developing necessary mechanisms to
lubricate the system to develop by
adhering to working principles. This
refers to international standards or
guidelines with the following significant
achievements in 2015:
1) Finance standards such
as implementation of the National
Payment Message Standard (NPMS)
Version 2 (Standard No. ETS 1-2558)
by the Bank of Thailand and agencies
under bank groups in place of the
original standards (Standard No. ETS
1-2555)announcedon6March2015.In
addition, ETDA prepared e-Invoice and
e-Tax Invoice standards with related
agencies such as the Federation of Thai
Industries, the Revenue Department,
the Department of Customs, the Bank
of Thailand and ERC Thailand, which led
to reductions in the amount of paper
transactions and increased convenience
and speed including development of
the Interoperability Transactions ID
Management System (ITIMS). ITIMS
is the primary system used to link
messaging repositories existing in

various agencies to be interoperable
for finance standards to support
e-Transactions related to commerce
of government and private agencies
with the ability to effectively link data
in line with international standards.

2) Securitystandardsconsisted
of implementation of recommendations
on the Web Security Standard (WSS)
Version 1, which was announced as
ETDA Recommendation No. Kor. Mor.
Tor. Or. 1-2557 on 30 September 2014
by the Thai e-Commerce Association.
Furthermore, ETDA also completed
preparations of WSS Version 2 along
with the hosting a seminar on “Raising
Website Security to Standard” on 13
and 19 January 2015 to recommend
WSS Version 1

Emphasized website security in
various parts such as web server
software, CMS and database
systems from the most frequently
encountered threats.
Set guidelines for managing
dangers from website attacks and
website data back-up.
Emphasis on security in
developing and testing applied
programs on websites from the
most frequently encountered
threats.
Emphasis on
website e-Commerce security.
Set guidelines for online store
development and payment.
WAS ANNOUNCED AS AN ETDA
REC. ON 30 SEPTEMBER 2014.
IS A WORK
IN PROGRESS.
WILL BE CARRIED OUT
IN THE FUTURE.

3) In the area of trade
standards, the Electronic Transaction
Commission approved six notifications
on international data standard codes
fordataexchangeviatheNSWsystem
as electronic transaction standards
on 22 September 2015 consisting of
the following: (1) Code for Countries;
(2) Code for Incoterms; (3) Code
for Currencies; (4) Codes for Modes
of Transport); (5) Codes for Units
of Measure Used in International
Trade and (6) Codes for Passengers,
Types of Cargo, Packages and Packing
Materials, which were notified as
electronic transaction standards on 6
August 2015. Furthermore, the Code
for Trade and Transport Locations
(UN/LOCODE) was announced as an
electronic transaction standard on 22
September 2015.

4) Health Standards are composed
of the Thai Medicines Terminology (TMT)
standard, which was implemented by the Thai
Health Information Standards Development
Center (THIS) and announced as an electronic
transaction standard on 6 March 2015.
Furthermore, ETDA also hosted the e-Health
Standard Forum seminar on the topic of
“Directions for Developing Information
Systems in the Area of Medical Standards
and Data” on 12 December 2014.

5.4 SECURITY AND PRIVACY
5.4.1 Online Threat Monitoring and
Management – ETDA represented by
“ThaiCERT” coordinated to handle and
manage 4,371 threats in 2015 with
the top three threats being malware
URLs (35.4%), web phishing (26.1%)
and web defacement (22%). In addition
to handling and managing threats,
ThaiCERT also analyzed significant
threats to determine causes and
gaps used to attack systems before
summarizing for agencies to correct
systems and increase protection levels
for improved security and safety.

5.4.2 Examined and Assessed
Information System Gaps – In 2015,
ThaiCERT provided services for
government agencies and critical
infrastructure agencies of Thailand
with a total of 173 systems and a total
number of gaps of 651 gaps, 23.2
percent of which were gaps with risk
for penetration to control information
systems by malignant intentions
classified as severe gaps. The remaining
gaps caused impacts in various forms
such as unsecure data transfers causing
data to be intercepted. ThaiCERT build
capacity to examine and assess gaps
by using internationally accepted
gap databases consisting of OWASP
Top 10 and SANS: CWE/SANS TOP
25 Most Dangerous Software Errors,
which were modified for suitability
in examining the diverse information
system types of each organization.

5.4.3 Handled and Managed Long-
Term Cyber Threats – To support gap
examination for increasing government
agency systems, in 2015, ETDA
launched a pilot project for monitoring
threats and preventing website attacks
for critical infrastructure agencies
in Thailand, agencies involved with
national security and agencies at risk
for cyber threats under the ThaiCERT
Government Monitoring System
(ThaiCERTGMS). Furthermore, ETDA
founded a project to make preparations
for establishing sector-based CERT to
build cooperative networks with CERT,
which is the main agency operating
to prepare for management of cyber
attacks or threats. In 2015, ETDA
began by organizing training to enable
various agencies to establish agency
CERT in each sector.
Goals in 2015:
GTM in 40 agencies and
GWP in 80 agencies and
240 websites.
Goals in 2016:
GTM in 80 agencies and
GWP in 80 agencies and
240 websites.
ETDA’s goals are to
expand results to cover
252 department-level
government agencies.

Most online threats encountered are caused by
system penetrations
through
vulnerabilities within
sufficient
and un-updated cyber security.

5.4.4 Digital Forensics – ETDA
has a Digital Forensics Center to
examine digital evidence and issue
analysis reports as requested by law
enforcement agencies in addition
to providing academic advice and
recommendations for officials who may
be unfamiliar with modern technologies
and different types of digital evidence.

In 2015, the Digital Forensics Center
provided forensics services in 57
cases, most of which were services
for finding evidence to support law
enforcement agencies in operating
against suspects or perpetrators such
as by searching for communication
data via mobile phones and proving
dissemination of entertainment media
in violation of intellectual property
rights via the Internet. Approximately
15 percent of services were provided to
analyze computers suspected of being
embedded with malicious computer
programs such as malware capable of
steeling user information or secretly
encrypting data in computers to
demand ransom. The Digital Forensics

Center analyzed data and evidence at
more than 75 terabytes, an increase
by tenfold from 2014. Every piece
of evidence had to pass systematic
management processes to maintain
evidence possession consistency
or a standardized chain of custody
in order for evidence verification
results to be reliable and applicable
in court. Furthermore, ETDA’s Digital
Forensics Center also cooperated with
government and private agencies to
prepare digital evidence verification
practice guidelines. The draft of this
document passed inquiries of opinions
from the agencies involved, and the
draft of this document is expected
to be announced and published for
associated agencies to implement in
early 2016.
5.4.5 Cybersecurity and Digital
Forensics Profession Development –
ETDA developed the cybersecurity and
digital forensics professions by building
capacity in the organization’s personnel
by sending the organization’s personnel
to train and be tested to receive
certificates such as examinations and
Trainees Trainees Trainees Trainees Trainees
Building Knowledge
• Executives have understanding of cyber threat management.
• System caretakers have basic cybersecurity knowledge.
• System developers have skills for writing secure and safe programs.
• Law enforcement officials have knowledge about digital forensics.
• Agencies have knowledge about setting CERT

assessments of GPEN system gaps
and CISSP security management. This
enabled the organization’s personnel
to obtain 55 certificates, an increase
by 34 percent. For personnel in
various agencies, organizations and
the general public, ETDA organized
secure coding training for 139 website
developers and created 126 system
caretakers via the i-SEC course in the
areas of management and technique.
5.4.6 C o n t i n u a l
Cybersecurity Awareness
Building – Because gaps
and threats are rapidly
increasing, ThaiCERT
monitors information
related to security
and gives warnings
about cyber threats
from agencies in
the CERT network.
ThaiCERT also has
reliable global data
sources by assessing
and analyzing impacts
on information systems
in Thailand before
announcing warnings
against threats and recommending
preventive and correctional guidelines
for the public to prepare for potential
threats. ThaiCERT published on
ThaiCERT’s website (www.thaicert.
or.th) and various social media such
as Facebook and Twitter. Statistics are
also gathered on significant threats
and incidents throughout the year for
analysists to specify cybersecurity
policies and plan threat prevention for
the public and various organizations
in addition to disseminating
data in the form of annual
ThaiCERT reports and
articles in Cyber Threats
2015.

06ETDA AND
INTERNATIONAL COOPERATION

ETDA has promoted cooperative networks on issues related to
soft infrastructure in the international arena to boost ETDA’s work
capacity and push for work in support of the organization’s main
obligations with a working road map at four levels.
UN/CEFACT
ISO ICANN
ETDA WITH
GOALS AND
WORK PLANS

KEY ACHIEVEMENTS
Participation in the ICANN Project
ICANN is the main institution regulating
the Internet and responsible for
managing the Internet’s infrastructure.
ICANN is an international non-profit
agency directed by the National
Telecommunications and Information
Administration(NTIA) under the United
States Department of Trade. The
transition of the Internet Domain Name
System from NTIA’s administration
under the United States Department
of Trade will change to direction under
a multistakeholder approach, which
was an important issue that occurred
in September 2016.
Deputy Wannawit on the ICANN 52 stage in Singapore in February 2015
Photo: https://www.flickr.com/photos/icann/

ETDA’s representatives participated in
the Government Advisory Committee
in ICANN’s management structure and
was selected as the GAC Vice Chair
in Asia and Southeast Asia to advise
ICANN and create balance between
practices specified by ICANN and
government interests, which must
be protected.

rd
APEC TEL WG 52
Studies and
observation of
forensics work at
Seminar
Training
Studies and
Observation
7th
China-ASEAN Network
Security conference.
133rd
IPU Assembly
52nd
UNCITRAI 4 Meeting
on e-Commerce.
32nd
UNCITRAI 3 Meeting
on Resolving Online
Disputes.
7th
China-ASEAN Network
Security conference.
15th
TELMIN
16th
TELSOM
Trade and Investment

Technical Support for Hosting the
ICT Expert Meeting for G77 Countries
Thailand was selected as the Chairman
of the G77 group with emphasis
on presenting economic and social
development so member countries
are able to achieve sustainable
development goals (SDGs) with future
work guidelines to push for local
languages on internet platforms in
addition to pushing for e-Business
models for G77 countries.

PLANNED PROJECTS IN 2016
Upgrading the Internet User Profile
(IUP) to the ASEAN Level
The Internet User Profile (IUP) is a
report on observations of internet user
behavior in Thailand. ETDA plans to
make the Internet User Profile (IUP)
reliable and accepted by coordinating
with international agencies to help IUP
gain acceptance for data credibility
with wide-ranging benefits.

Upgrading e-Commerce Survey Work
to the ASEAN Level
e-Commerce is business operations
by using electronic media to achieve
business goals set by the organization
such as the buying and selling of
goods and services, advertisement
via electronic media such as
telephones, televisions,
radios or even the Internet.
International cooperation
works are aimed at
supporting countries in
the Mekong River Basin to have
standardized models and methods
for preparing e-Commerce surveys
while also being an agency capable
of transferring related techniques to
support e-Commerce surveys in ASEAN.

Reinforcing Thailand Internet
Multistakeholders
ETDA will reinforce TIM strength
through the appointment of ICANN to
specify policy guidelines for internet
administration with the public-social
sector in various dimensions along
with providing technical and resource
support for TIM to enable Internet
administration steer through various
activities and achieve set goals.

1
Unit: THB
Remarks 2015 2014
Assets
Current Assets
Cash & Cash Equivalents 3 191,963,042.94 181,941,756.85
Short-term Investments 4 58,478,348.65 174,078,766.52
Short-term Debtors 5 1,164,896.43 917,404.65
Accrued Interest Income Receivables 6 3,443,000.85 79,221.68
Inventory 7 2,235,049.31 957,805.15
Other Current Assets 8 6,456,010.55 9,111,827.26
Total Current Assets 263,740,348.73 367,086,782.11
Non-Current Assets
Financial Leasing Assets - 402,412.86
Building Modifications & Equipment 9 257,527,722.84 174,958,374.30
Intangible Assets 10 75,812,837.85 44,753,563.50
Other Non-Current Assets 6,720,426.08 6,657,434.93
Total Non-Current Assets 340,060,986.77 226,771,785.59
Total Assets 603,801,335.50 593,858,567.70
Remarks: Accompaniments to this Financial Statement are considered part of the Financial Statement.
Electronic Transactions Development Agency (Public Organization)
Statement of Financial Status
As of 30 September 2015

2
Statement of Financial Status
As of 30 September 2015
Unit: THB
Remarks 2015 2014
Liabilities
Current Liabilities
Short-term Creditors 11 4,894,228.89 12,884,753.53
Outstanding Checks 7,141,081.98 26,273,912.36
Outstanding Expenses 7,079,261.81 5,785,469.42
Security Deposits and Guarantees Receivables 4,323,686.70 5,245,758.86
Financial Lease Contract Liabilities
Payble within 1 Year - 336,311.23
Other Current Liabilities 130,103.38 1,730,753.42
Total Current Liabilities 23,568,362.76 52,256,958.82
Total Liabilities 23,568,362.76 52,256,958.82
Net Assets 580,232,972.74 541,601,608.88
Net Assets
Income exceeded accrued expenses. 580,232,972.74 541,601,608.88
Total Net Assets 580,232,972.74 541,601,608.88

3
Unit: THB
Remarks 2015 2014
Income
Budget Income 12 429,990,600.00 417,436,500.00
Other Income 13 15,860,189.91 18,129,784.49
Total Income 445,850,789.91 435,566,284.49
Expenses
Personnel Expenses 14 113,417,757.95 94,483,441.80
Other Operating Expenses 15 184,374,943.27 147,896,820.34
Product and Service Sales Costs 19,578.00 -
Directors' Remuneration 16 3,119,100.00 2,795,500.00
Depreciation & Amortization Values 17 106,288,046.83 49,182,805.84
Total Expenses 407,219,426.05 294,358,567.98
Income Exceeded Net Expenses 38,631,363.86 141,207,716.51
Statement of Financial Performance
For the Year Ending 30 September 2015

4
Unit : THB
Capital Income Exceeded
Accrued Expenses
Total Net Assets
Balance as of 1 October 2014 - 541,601,608.88 541,601,608.88
Income Exceeded Net Expenses - 38,631,363.86 38,631,363.86
Balance as of 30 September 2014 - 580,232,972.74 580,232,972.74
Balance as of 1 October 2013 - 400,393,892.37 400,393,892.37
Income Exceeded Net Expenses - 141,207,716.51 141,207,716.51
Balance as of 30 September 2014 - 541,601,608.88 541,601,608.88
Statement of Changes in Net Assets

5
Unit: THB
2015 2014
Cash Flow from Operating Activities
Income exceeded net expenses. 38,631,363.86 141,207,716.51
Income Breakup (Down) Exceeded Net Expenses in Cash
Receivables (Payables) from Operating Activities.
Depreciation & Amortization Values 106,288,046.83 49,182,805.84
Loss from Asset Sales 461,043.72 -
Interest Income (9,433,994.84) (16,996,000.05)
Interest Paid 6,527.47 68,904.40
Income exceeded expenses before changes in operating assets and liabilties. 135,952,987.04 173,463,426.70
Increase (Decrease) in Operating Assets
Short-term Debtors (247,491.78) (856,439.15)
Inventory (1,277,244.16) (957,805.15)
Other Current Assets 2,655,816.71 (5,109,359.19)
Other Non-current Assets (62,991.15) (6,657,434.93)
Increase (Decrease) in Operating Liabilities
Creditors (7,990,524.64) 4,773,020.85
Outstanding Checks (19,132,830.38) 26,273,912.36
Outstanding Expenses 1,293,792.39 3,151,053.86
Security Deposit & Guarantee Receivables (922,072.16) 3,454,359.19
Other Current Liabilities (1,600,650.04) 1,528,761.93
Cash Flow from Operating Activities 108,668,791.83 199,063,496.47
Cash Flow from Investment Activities:
Increase (Decrease) in Temporary Investments 115,600,417.87 122,810,040.44
Financial Leasing Contract Asset Payables (342,838.70) (1,666,749.70)
Equipment Payables (191,086,893.36) (142,710,618.35)
Intangible Asset Purchase Payables (28,888,407.22) (38,591,874.59)
Interest Received in Cash 6,070,215.67 18,055,841.12
Cash Flow Used in Investment Activities (98,647,505.74) (42,103,361.08)
Net Increase (Decrease) in Cash & Cash Equivalents 10,021,286.09 156,960,135.39
Cash & Cash Equivalents as of Period Beginning 181,941,756.85 24,981,621.46
Cash & Cash Equivalents as of Period Ending 191,963,042.94 181,941,756.85
Statement of Cash Flow

6
Electronic Transaction Development Agency (Public Organization)
Remarks Accompanying the Financial Statement
(Unit: THB, unless specified otherwise)
1. General Information
The Electronic Transaction Development Agency (Public Organization) (ETDA) was founded on 22 February 2011 in
compliance with the Royal Decree to Establish the Electronic Transaction Development Agency (Public Organization) of
B.E. 2554 (2011 A.D.) by transferring the powers, duties, businesses, properties, rights, debts and budgets for missions
related to information and communication technology development in the area of electronic transaction development
of the Office of the Permanent Secretary for Information and Communication Technology and transferring various
missions related to research and development in the area of information infrastructure supporting electronic
transactions of the National Science and Technology Development Agency to ETDA.
The ETDA is located at The Ninth Tower Grand Rama Nine (Building B), 20th – 22nd Floor, 33/4, Rama IX Rd., Huay Khwang,
Huay Khwang, Bangkok, 10310, and ETDA has the following objectives in its founding:
1.1 To develop, promote and support Thailand’s electronic transactions.
1.2 To develop, promote and support electronic transactions for small and medium industries and community
enterprises.
1.3 To study information infrastructure needs to support electronic transactions, service businesses related to
electronic transactions and electronic transactions conducted by the government sector in various areas in order to
prepare recommendations concerning the country’s electronic transaction development
1.4 To study, research and develop information and communication technology related to electronic transactions
to prepare recommendations concerning information and communication technology standards necessary for electronic
transactions.
1.5 To promote, support and disseminate knowledge and service provision related to information and
communication technology in the area of electronic transactions in addition to providing training to upgrade skill levels
related to standards, security, safety or any other cases related to information and communication technology in the
area of electronic transactions.
2. Criteria for Preparing Financial Statements and Accounting Policies
2.1 Criteria for Preparing Financial Statements
This financial statement was prepared in compliance with government sector accounting standards and
policies announced by the Ministry of Finance including accounting principles and policies for government agencies,
accounting standards for the government sector and government accounting policies along with displaying transactions

7
on the financial statement in concurrence accounting practice guidelines on presenting financial statements in line with
the Comptroller-General’s Department Letter No. Gor. Kor. 0423/Wor.237 dated 8 September 2014.
2.2 Value Measurement Criteria
Thisfinancialstatementwaspreparedbyusinghistoricalcostcriteriatomeasurevaluesoffinancialstatementcomponents.
2.3 Cash and cash equivalents means cash on hand, bank deposits to be repaid upon request and other short-
term investments with high liquidity and a life of no more than three months from the date of acquisition, including other
short-term investments due in no more than three months from the end of the fiscal year.
2.4 Inventory
Inventory is displayed with acquired capital and calculated by the First-in First Out method.
2.5 Financial Leasing Assets
This category covers the leasing of equipment in which risks and returns of ownership are mostly transferred
to ETDA. Financial leasing assets are considered financial leases. Financial leases are recorded as expenses on the
capital side with fair value of leased assets or the net current value of the amount to be paid under the lease,
depending on which amount is lower. The amount to be paid must be divided between liabilities and financial
expenses to obtain a stable interest rate for outstanding liabilities with individual consideration for each lease.
Obligations under leases with deducted financial expenses will be recorded as long-term liabilities while paid interest
will be recorded on the profit-loss statement for the term of the lease. Assets obtained under financial leases will have
depreciation calculated for the entire work life of the leased asset or the term of the lease, depending on which period
is shorter.
2.6 Equipment
Equipment is displayed at cost price on the date of purchase or acquisition deducted by accumulated
depreciation and allowance for depreciation. Equipment will be perceived as assets under the equipment type only
when the cost per unit price is 10,000 baht and up.
Equipment depreciation is calculated by the linear method according to the period of benefit not
exceeding five years in concurrence with criteria specified by the Ministry of Finance.
2.7 Intangible Assets
Intangible assets will be shown at cost price on the date of purchase or acquisition deducted by
accumulated depreciation and perceived as intangible assets only when cost per unit is 20,000 baht and up. ETDA’s
intangible assets are mostly computer programs.
Intangibleassetswillbeamortizedbythelinearmethodaccordingtotheperiodofbenefitatnomorethanthreeyears.
2.8 Perceiving Income
- Budget income is perceived when allocations have been received and requests for treasury payment are
approved by the Comptroller-General’s Department.
- Bank deposit interest income is perceived based on time ratio criteria.

8
2.9 Perceiving Expenses
Operating expenses and other expenses are perceived based on accrual basic criteria.
3. Cash and cash equivalents were composed of the following:
2015 2014
Cash 100,000.00 50,000.00
Bank Deposits:-
Savings 27,557,655.36 31,891,756.85
Regular Deposits in No More Than 3 Months 164,305,387.58 150,000,000.00
Total 191,963,042.94 181,941,756.85
4. Short-term investments were composed of the following:
2015 2014
Regular Deposits in 4 – 6 Months 58,478,348.65 2,000,000.00
Regular Deposits in Over 6 Months - 10,570,105.91
Investments in Open Foundations - 161,508,660.61
Total 58,478,348.65 174,078,766.52
5. Short-term debtors was composed of the following:
2015 2014
Trade Debtors 930,000.00 416,400.00
Advance Loan Debtors 234,896.43 501,004.65
Total 1,164,896.43 917,404.65
6. Accrued Interest Income Receivables
Accrued interest income is interest income from savings and current bank deposits. As of 30 September
2015 and 2014, accrued interest income was at 3,443,000.85 baht and 79,221.68 baht, respectively.
7. Inventory was composed of the following:
2015 2014
Book, Magazine and Textbook Inventory 1,468,335.88 304,559.45
Computer Inventory 652,700.00 652,700.00
Other Inventory 114,013.43 545.70
Total 2,235,049.31 957,805.15

9
8. Other current assets were composed of the following:
2015 2014
Expenses Paid in Advance 5,575,050.06 4,506,483.50
Security Deposits and Guarantees 387,500.00 4,439,000.00
Insurance Premiums Paid in Advance 290,017.09 71,960.47
Book and Magazine Membership Fees Paid in
Advance
143,606.05 2,715.02
Revenue Accounts - 39,603.27
Other Accounts 59,837.35 52,065.00
Total 6,456,010.55 9,111,827.26

10
9.Buildingmodificationsandequipmentwerecomposedofthefollowing:
Transaction
OfficeSupplies
Advertisingand
Dissemination
Equipment
Electrical
Appliancesand
RadiosComputerEquipment
Householdand
KitchenAppliances
OfficeModifications
andDecorationsWorkinProgress
Total
20152014
CostPrice
BalanceCarriedOverto
theBeginningofthePeriod-3,721,890.28756,553.3063,340.07133,554,925.3467,203.6988,208,064.92226,371,977.6083,661,359.25
IncreaseinthePeriod15,962,497.6615,554,382.102,000,001.201,172,492.8150,948,294.251,187,384.00104,261,841.34191,086,893.36153,892,181.35
TransferredfromWorkin
Progress76,405,997.2319,875,391.6214,661,834.134,074,819.197,735,309.632,136,124.46(160,703,416.26)(35,813,940.00)(11,181,563.00)
AmortizedAssets-(1,229,936.18)-----(1,229,936.18)-
BalanceattheEndofPeriod92,368,494.8937,921,727.8217,418,388.635,310,652.07192,238,529.223,390,712.1531,766,490.00380,414,994.78226,371,977.60
AccruedDepreciation
theBeginningofthePeriod-1,392,070.41197,415.9025,835.8049,766,477.9931,803.20-51,413,603.3019,210,595.77
IncreaseinthePeriod7,434,747.025,858,030.802,602,836.01743,838.2255,055,329.60547,779.45-72,242,561.1032,203,007.53
AmortizedAssets-(768,892.46)-----(768,892.46)-
BalanceRemainingatEndof
Period7,434,747.026,481,208.752,800,251.91769,674.02104,821,807.59579,582.65-122,887,271.9451,413,603.30
NetAccountValue
Asof30Sep201584,933,747.8731,440,519.0714,618,136.724,540,978.0587,416,721.632,811,129.5031,766,490.00257,527,722.84-
Asof30Sep2014-2,329,819.87559,137.4037,504.2783,788,447.3535,400.4988,208,064.92-174,958,374.30
In2015,officesuppliesweretransferredintheamountof1,229,936.18bahttotheMinistryofInformationandCommunicationTechnologywithcompletedongoingworkingsamountingto160,703,416.26baht.Thiswastransferredforofficemodificationsanddecorationsat76,405,997.23baht,office
suppliesat19,875391.62baht,advertisinganddisseminationequipmentat14,661,834.13baht,electricalappliancesandradiosat4,074,819.19baht,computerequipmentat7,735,309.63baht,householdandkitchenappliancesat2,136,124.46bahtandcomputerprogramsat35,813,940.00baht.

11
10.Intangibleassetswerecomposedofthefollowing:
Transaction
Computer
ProgramsEntitlements
OtherIntangible
Assets
Total
20152014
CostPrice
BeginningofPeriod53,619,812.057,708,942.644,061,011.2065,389,765.8926,797,891.30
IncreaseinPeriod23,160,380.104,444,027.121,284,000.0028,888,407.2228,355,874.59
TransferredfromWorkin
Progress35,813,940.00--35,813,940.0010,236,000.00
Amortized-(637,987.50)-(637,987.50)-
BalanceatEndofPeriod112,594,132.1511,514,982.265,345,011.20129,454,125.6165,389,765.89
AccruedAmortization
BalanceBroughtForwardto
StartofPeriod17,253,209.672,536,173.10846,819.6220,636,202.395,100,797.68
IncreaseinthePeriod28,340,946.203,535,700.111,766,426.5633,643,072.8715,535,404.71
Amortized-(637,987.50)-(637,987.50)-
BalanceatEndofPeriod45,594,155.875,433,885.712,613,246.1853,641,287.7620,636,202.39
NetAccountValue
Asof30Sep201566,999,976.286,081,096.552,731,765.0275,812,837.85-
Asof30Sep201436,366,602.385,172,769.543,214,191.58-44,753,563.50
In2015,computerprogramsincreasedby58,974,320.10bahtwith35,813,940.00bahtreceivedintransfersfromworkinprogressduringtheperiod.

12
11. Accounts Payable was composed of the following:
2015 2014
Goods and Services Accounts Payable 4,894,228.89 12,884,253.53
Other Accounts Payable - 500.00
Total 4,894,228.89 12,884,753.53
12. Budget Income
ETDA received an annual budget allocation of 429,990,600.00 baht for 2015. The aforementioned budget
was received on 9 October 2014 at 151,778,400.00 baht, on 4 November 2014 at 191,272,000.00 baht and on 3 April
2015 at 86,940,200.00 baht.
13. Other income was composed of the following:
2015 2014
Income from Goods and Services Sales 2,901,037.38 678,878.51
Interest Income 9,433,994.84 16,996,000.05
Public Relations Income at Activities 1,028,037.37 -
Income from Allowing Area Use 182,271.03 -
Operating Support Income 655,439.25 144,740.00
Income from Fines 1,134,023.32 243,904.40
Income from Other Operations 521,509.21 31,800.73
Foreign Exchange Rate Profits 3,877.51 34,460.80
Total 15,860,189.91 18,129,784.49
14. Personnel expenses were composed of the following:
2015 2014
Salaries 83,953,504.00 71,770,016.00
Position Allowance 1,864,430.00 -
Special Remuneration 12,558,971.00 11,337,189.00
Certificate Remuneration 1,204,758.00 -
Professional Remuneration 1,174,209.00 -
Medical Expenses 2,144,211.25 2,086,637.45
Child Education Support 132,271.50 153,339.00
Special Support in Case of Death 35,000.00 45,000.00
Life and Health Insurance Premiums 4,602,175.90 4,448,860.24
Provident Fund Contributions 5,268,563.30 4,575,520.11

13
Sports Expenses - 66,880.00
Compensation 269,664.00 -
Internal Welfare Support 210,000.00 -
Total 113,417,757.95 94,483,441.80
15. Operating expenses were composed of the following:
2015 2014
Training Expenses 36,661,551.55 17,185,934.14
Domestic Traveling Expenses 1,572,257.99 2,039,824.73
International Traveling Expenses 13,513,832.69 23,169,791.58
Service Contract Costs 24,639,332.29 23,459,635.84
Leases and Management Expenses 47,752,658.38 34,151,439.24
Durable Articles Not Meeting Criteria 3,906,041.85 270,601.67
Material Fee 6,456,371.02 4,442,636.42
Public Utility Fees 3,946,070.06 2,082,194.14
Auditing Fees 300,000.00 300,000.00
Consultant Hiring and Study Hiring Costs 24,665,435.65 27,695,314.06
Advertising and Public Relations Costs 11,131,110.58 8,096,314.97
Other Expenses 9,830,281.21 5,003,133.55
Total 184,374,943.27 147,896,820.34
16. Directors’ remuneration was composed of the following:
2015 2014
Meeting Gratuities
- Committees 1,871,000.00 1,614,700.00
- Sub-Committees 955,100.00 1,024,500.00
- Work Groups 293,000.00 156,300.00
Total 3,119,100.00 2,795,500.00
1 7. Depreciation and amortization were composed of the
following:
2015 2014
Depreciation
- Office Modifications and Decorations 7,434,747.02 -
- Office Supplies 5,858,030.80 718,082.46

14
- Advertising and Dissemination Equipment 2,602,836.01 141,450.41
- Electrical Appliances and Radios 743,838.22 12,668.00
- Household and Kitchen Appliances 547,779.45 13,784.55
- Computer Equipment 55,055,329.60 31,317,022.11
- Computer Equipment in Financial Leases 402,412.86 1,444,393.60
Total Depreciation 72,644,973.96 33,647,401.13
Amortization
- Computer Programs 28,340,946.20 12,152,411.99
-Entitlements 3,535,700.11 2,536,173.10
- Other Intangible Assets 1,766,426.56 846,819.62
Total Amortization 33,643,072.87 15,535,404.71
Total 106,288,046.83 49,182,805.84

15
Net Sum Reserve
Purchase
Order/
Contract
Disbursal
from Treasury
Balance
Budget Plan 2015
Personnel Budget - - - - -
Operation Budget - - - - -
Investment Budget - - - - -
Support Budget 429,990,600.00 - - 429,990,600.00 -
Other Expenditure
Budgets - - - - -
Total 429,990,600.00 - - 429,990,600.00 -
Net Sum Reserve
Purchase
Order/
Contract
Disbursal
from Treasury
Balance
Budget Plan of 2014
Personnel Budget - - - - -
Operation Budget - - - - -
Investment Budget - - - - -
Support Budget 417,436,500.00 - - 417,436,500.00 -
Other Expenditure
Budgets - - - - -
Total 417,436,500.00 - - 417,436,500.00 -
Electronic Transaction Development Agency (Public Organization)
Unit: Baht
Unit: Baht
Item
Item
Statement of Budget Expenditures for 2015 and 2014 Fiscal Years

Chairman of the Board, the kind chaperone of ETDA people.

The CEO smiling on a warm day with the Home Day activity,
where executives opened their minds and communicated
on important issues with employees once a month.

When the CEO walked on a 5 Sor. inspection,
the CEO found each table covered with documents.
With this evidence, all the ETDA staff could do was laugh their way out of it.
Deputy Chaichana smiled among the ETDA staff.

Deputy Wannawit at the Asia PKI Consortium hosted by ETDA.

When two handsome guys lead the Home Day activity team.

- All of ETDA’s ladies at an important event.
The ETDA team competing at ICANN 53 in Buenos Aires (June 2015).
Photo: https://www.flickr.com/photos/icann/

-

Monthly ETDA board meeting atmosphere.

-

EDTA as the host of an Inter-level event.

-

The Green e-Commerce Project in which entrepreneurs
showed interest overshooting the goal.

Before today, ETDA has been through a lot.
The moral support we gave one another has brought ETDA to today.

“We Will Go Together”
Every minute we walk together, we share our spirit.
What we give one another is more valuable
than anything else every day.
*We never get tired, give up or fear
because we know the hands of the people
walking with us will be there to catch us if we fall.
**We will go together to seek dreams
to the ends of the sky.
I believe our dream is not too far away.
As long as we both hold to our promise
to walk together forever.
Repeat (*, **, **)
Composed and Arranged by Tanin Kenpo

Sharing pride at the third anniversary of ETDA’s opening
as ETDA enters the second phase of take-off, moving
ahead with many expectations.

Electronic Transactions
Development Agency (Public Organization)
The9th
Tower Grand Rama9 Building (Tower B) Floor 21
33/4 Rama 9 Road, Huai Khwang, Bangkok 10310
Tel: +66 0 2123 1234 Fax: +66 0 2123 1200
ISBN : 978-616-7956-20-6

ETDA Annual Report 2015

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ETDA Annual Report 2015