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BITS Pilani
Pilani Campus
BITS Pilani
Pilani Campus
M K Hamirwasia
WILPD
Introduction to Project
Management
(Ch.1–T1)
BITS Pilani
Pilani Campus
BITS Pilani
Pilani Campus
ET ZC423/PE ZC423
Essentials of Project Management
Lecture No. 1
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Definition of Project Management
• Evolution of Project Management
• Definition of a Project
• Characteristics of a Project
• The Project Life Cycle
• Project, Program, Portfolio
• Current Drivers of Project Management
• The Project Manager
• Project Management Process Groups
• Project Management Knowledge Areas
• Project Integration Management
• Some Definitions
Introduction to Project
Management
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Basics
• A project is a planned set of interrelated and sometimes
dependent tasks that must be executed over a certain
period of time taking into consideration certain costs,
timelines, resources and other limitations. The tasks
must be completed in order to reach a specific goal.
• It can also be defined as a set of inputs and outputs
needed to reach a specific outcome.
• A project is an initiative, with a definite starting and
ending point, that will result in a specific, unique outcome
(product, service, solution or result). Once the desired
result has been achieved, the project is complete.
Introduction to Project
Management
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Project management covers the management of projects
and their running. Not all projects are the same and vary
on a number of different elements that make each
project individual.
• Project Management is the application of knowledge,
skills, tools and techniques to project activities to meet
the project objectives for launching the project.
• It is through certain project management processes that
we apply the knowledge, skills, tools and techniques to
project activities. Project management processes are
supposed to embody good management practices
common to management of almost all projects.
Introduction to Project
Management
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
Intro to Project Management
•Activities that go on indefinitely are typically known as
processes or operations.
•A project is unique; a process is repeatable and
strives for consistency, standardization, and no
deviation from a standard.
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Project Scope: This describes the reach and scale of the
project. Projects can be big or small depending on the
scope.
• A project’s scope is the full amount of work that needs to
be performed in order to achieve the desired outcome
under the given conditions.
• The term scope creep refers to the uncontrolled
expansion of a project’s scope, which can result in major
delays and excessive costs.
• Plan: A plan is a strategy designed to guide and control
the project so that the desired result is achieved within
the desired timeframe/cost.
Introduction to Project
Management
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Task: A task is a specific chunk of work or effort that
needs to be completed in order to successfully execute
the plan and achieve the desired result.
• A resource is anything that is needed to
complete/accomplish a project task. This includes
people, equipment, materials, and other costs and
expenses.
• An assignment is the link between a resource and a
task. In most cases, this means assigning a specific
person to complete a specific chunk of work.
Introduction to Project
Management
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Projects are comprised of one or more phases. A phase
consists of a group of activities that result in the
completion of one or more deliverables (eg., the
foundation phase of a house includes digging the trench,
assembling the forms for the basement walls, pouring
the concrete, etc.). Within each phase are various
project management processes, which are grouped into
five process groups: 1. Initiating Process Group, 2.
Planning Process Group, 3. Executing Process Group, 4.
Monitoring & Controlling Process Group, and 5. Closing
Process Group.
Introduction to Project
Management
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• A project charter is a document issued by the project
initiator/project sponsor/top management that formally
authorizes the existence of a project and provides the
project manager with the authority to utilize
organizational resources for the completion of the
project.
• Ideally, a manager just one level above the project
organization in the organization hierarchy should prepare
the project charter. Else, the project manager should
prepare the project charter. But it is issued by the senior
management/project sponsor. Please note the difference
between prepare and issue!
The Project Charter vs Project
Scope Statement
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• The Project Charter (PC) and Project Scope Statement
(PSS) can seem like one and the same sometimes. They
are both usually contained early in the project
management plan, and they both itemize the scope of
the project to some extent.
• Well, they have a slight difference in purpose. The PC
should contain the rationale for the project, the reasons
for its existence, who initiated it, and why. In other words,
the core project foundation. The scope is very much a
secondary function of the project charter.
• The PSS tries to encompass the full scope of the project
in a para or two.
The Project Charter vs Project
Scope Statement
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• The following checklist can be used for a Project
Charter:
1. The purpose and justification of the project.
2. Project objectives, or other success criteria.
3. High level requirements (something the product or service must do or a
quality it must have).
4. Project description.
5. Product characteristics.
6. Risks.
7. Basic milestones.
8. Sample/preliminary budget.
9. Stakeholders.
10. Critical success factors.
11. Roles and responsibilities of PM and/or team.
12. Project sponsors, clients.
The Project Charter vs Project
Scope Statement
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• The PSS can contain the following information:
1. Scope description.
2. Criteria for acceptance.
3. Project Deliverables.
4. Project Milestones.
5. Exclusions and constraints.
6. Project assumptions.
However, students may use the template given in Ch. 4 of
the textbook.
The Project Charter vs Project
Scope Statement
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Time to Market
• Complexity (Tech.)
• Sustainable Development
• Corp. Downsizing (Outsourcing)
• Fulfil Customer Needs (Customization…)
• Project Portfolio Management
Current Drivers of PM
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Developed in the late 1950’s to aid planning and
scheduling of large projects
• Defence
• Construction Industry
• Aerospace
• Automakers – Toyota, Nissan, BMW
• Electronics
• Information Technology
• Steel & Cement
• Fertilizer
• Oil and Gas
• Pharmaceutical
EVOLUTION and
APPLICATION
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• A Project is a Complex, Non-routine, One-time Effort
Limited by Time, Resources and Performance
Specifications Designed to Meet Customer Needs.
• A Project is a Temporary Endeavour to Create a Unique
Product, Service or Result.
• EXAMPLES
• Introduction of a new kind of detergent in the market
• Enhancing the capacity of a plant
• Reducing the downtime of machines
• Improving the Quality of a Product
• Erection and Commissioning of a Power Plant
• Preparation of documents for takeover of a Firm
• Overhauling and Turnaround of an Oil Refinery
WHAT IS A PROJECT?
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• CHARACTERISTICS
• A Project consists of a series of activities and tasks
that
– Have a Specific Objective to be Completed within
Certain Specifications
– Have Definite Start and End Dates
– Have Funding Limits
– Consume Resources (human and non-human)
– Meet and Exceed Customer Needs
– Are Multifunctional - the Involvement of Several
Departments and Professionals
– Typically Involve Doing Something That has Never
been Done Before.
CHARACTERISTICS,
ELEMENTS AND NEEDS
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Project Selection
• Prioritization Of Projects
• Scope Of Work
• Work Breakdown Structure
• Risk Management
• Cost and Time Estimate
• Procurement
• Allocation Of Resources
• Execution Of Jobs
ELEMENTS OF A PROJECT
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Subcontracting
• Regular Review
• Feedback
• Control
• Commissioning
• Final Handing Over to the Client
• Evaluation of Project Manager and Team
• Retrospectives
ELEMENTS OF A PROJECT
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
 Project: Fulfilling the needs and requirements of the
Customer
 Stakeholders: Meeting the needs of Stakeholders
 Organization: Meeting the strategic needs of the
organization
 Individuals: Meeting the goals and aspirations of Project
Manager and project team members
NEED OF A PROJECT
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Project Management in project-driven organizations is
mature and respected. On the other hand, in non-
project-driven organizations, Project Management is still
in its infancy, and is often looked at with skepticism.
• Project-driven organizations make the lion’s share of
their income through projects; non-project-driven
organizations mainly make their income through
production.
• The Project Manager is responsible of the profitability
and loss in project-driven organizations. In non-project-
driven organizations, the responsibility for profitability
and loss is ambiguous.
PROJECTDRIVENORGANIZATIONVs NON-
PROJECTDRIVENORGANIZATION
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
PROJECTDRIVENORGANIZATIONVs NON-
PROJECTDRIVENORGANIZATION
• Project-driven organizations adopt either fully projectized
or matrix organizational structures. Non-project-driven
organizations usually adopt a functional organizational
structure.
• Project-driven organizations have flexible career paths,
where one can ascend quickly to higher positions. Non-
project-driven organizations have traditional career
paths, where moving upwards in the company ladder is
very difficult. Quite often, one has to wait for their
manager to get fired/resign/retire/perish to ascend the
company’s ladder and assume a better position.
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Examples of industries where project-driven organizations
are predominant include:
• Construction
• Aerospace
• Research
Examples of industries where non-project-driven
organizations are predominant include:
• Manufacturing
• Services
• Farming
• Natural Resources
PROJECTDRIVENORGANIZATIONVs NON-
PROJECTDRIVENORGANIZATION
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
IT (Information Technology) organizations (that fall under
the services industry) are considered to be hybrid, where
parts of such organizations are considered to be project-
driven (such as the development of a new software),
while other parts are considered to be non-project-driven
(for example supporting applications).
PROJECTDRIVENORGANIZATIONVs NON-
PROJECTDRIVENORGANIZATION
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Projects may be few and far between
• Not all Projects have the same Project Management
Requirements
• Executives do not have Sufficient Time to Manage
Projects
• Projects Tend to be Delayed Because Approvals most
often Follow Vertical Chain of Command
• Project Staffing is on a Local Basis
• Heavy Dependence upon Subcontractors and Outside
Agencies for Project Management Expertise
LIMITATIONS OF NON-PROJECT
DRIVEN ORGANIZATIONS
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Classification of Projects
• Different Sectors: Public Sector, Private Sector, Service
Sector, Joint Sector
• Industrial
• Software
• Service
• Infrastructure
• Construction
• Expansion
• Modernization
TYPES OF PROJECTS
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Maintenance
• Plant Shutdown and Turnaround
• Diversification
• Integration
• Forward Integration
• Backward Integration
• Vertical Integration
• Acquisition
• Rehabilitation
• Research and Development
Types of Projects
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Inadequately trained and /or inexperienced project
managers
• Failure to set and manage expectations
• Poor leadership at any and all levels
• Failure to adequately identify , document and track
requirements
• Poor plans and planning processes
• Poor effort estimation
• Cultural and ethical misalignment
WHY DO PROJECTS FAIL?
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Misalignment between the project team and the business
or other organizations it serves
• Inadequate or misused methods
• Inadequate communication , including progress tracking
and reporting
Why Do Projects Fail?
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Project Life Cycle recognizes that projects have limited
span
• Predictable changes in level of effort and focus over the
life of the project
• Stages:
• Defining Stage
• Planning Stage
• Executing Stage
• Delivery / Closing Stage
PROJECT LIFE CYCLE
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
 DEFINING
Goals
Specifications
Task
Responsibilities
 PLANNING
Scheduling
Budgets
Resources
Risks
Staffing
Project Life Cycle
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
 EXECUTING
Status Reports
Changes
Quality
Forecasts
 CLOSING / DELIVERY
Train Customer
Transfer Documents
Release Resources
Evaluation
Lessons Learned
Project Life Cycle
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Research and Development
• Market Introduction
• Growth
• Maturity
• Deterioration
• Death
PRODUCT LIFE CYCLE
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Engineering
– Start Up
– Definition
– Main
– Termination
• Manufacturing
– Formation
– Building
– Production
– Phase-out
– Final Audit
LIFE CYCLE PHASES FOR
DIFFERENT PROJECTS
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• Software Development
– Conceptual
– Planning
– Definition and Design
– Code
– Integration / Testing
– Conversion
– Maintenance
• Construction
– Planning, Data Collection and Procedures
– Studies and Basic Engineering
– Major Review
– Detailed Engineering
– Construction
– Testing and Commissioning
LIFE CYCLE PHASES FOR
DIFFERENT PROJECTS
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
A project manager is a person who has the overall
responsibility for the successful initiation, planning,
design, execution, monitoring, controlling and closure of
a project. Construction, petrochemical, architecture,
information technology and many different industries that
produce products and services use this job title.
The project manager must have a combination of skills
including an ability to ask penetrating questions, detect
unstated assumptions and resolve conflicts, as well as
more general management skills.
Key among a project manager's duties is the recognition
that risk directly impacts the likelihood of success and
that this risk must be both formally and informally
measured throughout the lifetime of a project.
The Project Manager
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Risks arise from uncertainty, and the successful project
manager is the one who focuses on this as their primary
concern. Most of the issues that impact a project result in
one way or another from risk. A good project manager
can lessen risk significantly, often by adhering to a policy
of open communication, ensuring every significant
participant has an opportunity to express opinions and
concerns.
A project manager is a person who is responsible for
making decisions, both large and small. The project
manager should make sure they control risk and
minimize uncertainty. Every decision the project
manager makes must directly benefit their project.
The Project Manager
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Roles and Responsibilities
The role of the project manager encompasses many
activities including:
Planning and Defining Scope
Activity Planning and Sequencing
Resource Planning
Developing Schedules
Time Estimating
Cost Estimating
Developing a Budget
Documentation
Creating Charts and Schedules
The Project Manager
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Risk Analysis
Managing Risks and Issues
Monitoring and Reporting Progress
Team Leadership
Strategic Influencing
Business Partnering
Working with Vendors
Scalability, Interoperability and Portability Analysis
Controlling Quality
Benefits Realization
Finally, senior management must give a project manager support and
authority if he or she is going to be successful.
The Project Manager
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Team members are selected because they have particular
skills that are required to complete project tasks.
Examples include specialists in business or technical
disciplines, or an outside supplier.
The Team Member’s role is to successfully perform the
tasks that have been allocated, keeping the project
manager informed of progress as well as any issues that
may arise.
The role often requires team members to work on their own
initiative in areas where they are the ‘experts’. This
places the responsibility on them to manage their own
day to day work, recognize the authority of the Project
Manager and report to the Project Manager as
appropriate.
Being Part of a Project Team
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Team membership often changes as a project moves
through its development. This means there are
frequently two types of team member:
Core Team Member - a full time role on the project but not
necessarily for the duration of the project.
Extended Team Member - a part time role on the project .
These team members will usually have their regular job
to do, or they may be from an outside company.
Part of the Team Member’s role is to pay attention to the
problems others may be facing. Tolerance and good
communications are essential ingredients of successful
project teams.
Being Part of a Project Team
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
The responsibilities assigned to individual team members
may vary but typically will include:
• understanding the purpose and objectives of the project
• ensuring a correct balance between project and non-
project work
• working to timescales and within cost constraints
• reporting progress against plan
• producing the deliverables/products to agreed
specifications
• reviewing key project deliverables/products
Being Part of a Project Team
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
• identifying issues
• identifying risks associated with the project
• working together as a team
• contributing towards successful communication
• contributing towards positive motivation
On small or specialized projects, the Team Member may
also be the Project Manager.
Being Part of a Project Team
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Inputs Outputs
(Resources) Integrated Process (Products, Services, Profits)
PROJECT INTEGRATION
MANAGEMENT
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Project Integration Management is a collection of
processes required to ensure that the various elements
of the projects are properly coordinated. It involves
making trade-offs among competing objectives and
alternatives to meet or exceed stakeholder needs and
expectations.
In other words, Project Integration Management process
comprises of activities like identifying, defining,
combining, and coordinating various processes related
to project.
PIM
BITS Pilani, Pilani Campus
BITS Pilani, Pilani Campus
Thank You!
L1 - Essentials of Project Management
Second Semester 2022-23 (S2-22)

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ET ZC423_PE ZC423_L1-Intro to PM.ppt

  • 1. BITS Pilani Pilani Campus BITS Pilani Pilani Campus M K Hamirwasia WILPD Introduction to Project Management (Ch.1–T1)
  • 2. BITS Pilani Pilani Campus BITS Pilani Pilani Campus ET ZC423/PE ZC423 Essentials of Project Management Lecture No. 1
  • 3. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 4. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 5. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 6. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 7. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Definition of Project Management • Evolution of Project Management • Definition of a Project • Characteristics of a Project • The Project Life Cycle • Project, Program, Portfolio • Current Drivers of Project Management • The Project Manager • Project Management Process Groups • Project Management Knowledge Areas • Project Integration Management • Some Definitions Introduction to Project Management
  • 8. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 9. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 10. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 11. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 12. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 13. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Basics • A project is a planned set of interrelated and sometimes dependent tasks that must be executed over a certain period of time taking into consideration certain costs, timelines, resources and other limitations. The tasks must be completed in order to reach a specific goal. • It can also be defined as a set of inputs and outputs needed to reach a specific outcome. • A project is an initiative, with a definite starting and ending point, that will result in a specific, unique outcome (product, service, solution or result). Once the desired result has been achieved, the project is complete. Introduction to Project Management
  • 14. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Project management covers the management of projects and their running. Not all projects are the same and vary on a number of different elements that make each project individual. • Project Management is the application of knowledge, skills, tools and techniques to project activities to meet the project objectives for launching the project. • It is through certain project management processes that we apply the knowledge, skills, tools and techniques to project activities. Project management processes are supposed to embody good management practices common to management of almost all projects. Introduction to Project Management
  • 15. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 Intro to Project Management •Activities that go on indefinitely are typically known as processes or operations. •A project is unique; a process is repeatable and strives for consistency, standardization, and no deviation from a standard.
  • 16. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Project Scope: This describes the reach and scale of the project. Projects can be big or small depending on the scope. • A project’s scope is the full amount of work that needs to be performed in order to achieve the desired outcome under the given conditions. • The term scope creep refers to the uncontrolled expansion of a project’s scope, which can result in major delays and excessive costs. • Plan: A plan is a strategy designed to guide and control the project so that the desired result is achieved within the desired timeframe/cost. Introduction to Project Management
  • 17. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Task: A task is a specific chunk of work or effort that needs to be completed in order to successfully execute the plan and achieve the desired result. • A resource is anything that is needed to complete/accomplish a project task. This includes people, equipment, materials, and other costs and expenses. • An assignment is the link between a resource and a task. In most cases, this means assigning a specific person to complete a specific chunk of work. Introduction to Project Management
  • 18. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Projects are comprised of one or more phases. A phase consists of a group of activities that result in the completion of one or more deliverables (eg., the foundation phase of a house includes digging the trench, assembling the forms for the basement walls, pouring the concrete, etc.). Within each phase are various project management processes, which are grouped into five process groups: 1. Initiating Process Group, 2. Planning Process Group, 3. Executing Process Group, 4. Monitoring & Controlling Process Group, and 5. Closing Process Group. Introduction to Project Management
  • 19. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • A project charter is a document issued by the project initiator/project sponsor/top management that formally authorizes the existence of a project and provides the project manager with the authority to utilize organizational resources for the completion of the project. • Ideally, a manager just one level above the project organization in the organization hierarchy should prepare the project charter. Else, the project manager should prepare the project charter. But it is issued by the senior management/project sponsor. Please note the difference between prepare and issue! The Project Charter vs Project Scope Statement
  • 20. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • The Project Charter (PC) and Project Scope Statement (PSS) can seem like one and the same sometimes. They are both usually contained early in the project management plan, and they both itemize the scope of the project to some extent. • Well, they have a slight difference in purpose. The PC should contain the rationale for the project, the reasons for its existence, who initiated it, and why. In other words, the core project foundation. The scope is very much a secondary function of the project charter. • The PSS tries to encompass the full scope of the project in a para or two. The Project Charter vs Project Scope Statement
  • 21. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • The following checklist can be used for a Project Charter: 1. The purpose and justification of the project. 2. Project objectives, or other success criteria. 3. High level requirements (something the product or service must do or a quality it must have). 4. Project description. 5. Product characteristics. 6. Risks. 7. Basic milestones. 8. Sample/preliminary budget. 9. Stakeholders. 10. Critical success factors. 11. Roles and responsibilities of PM and/or team. 12. Project sponsors, clients. The Project Charter vs Project Scope Statement
  • 22. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • The PSS can contain the following information: 1. Scope description. 2. Criteria for acceptance. 3. Project Deliverables. 4. Project Milestones. 5. Exclusions and constraints. 6. Project assumptions. However, students may use the template given in Ch. 4 of the textbook. The Project Charter vs Project Scope Statement
  • 23. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 24. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Time to Market • Complexity (Tech.) • Sustainable Development • Corp. Downsizing (Outsourcing) • Fulfil Customer Needs (Customization…) • Project Portfolio Management Current Drivers of PM
  • 25. BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956 BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
  • 26. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Developed in the late 1950’s to aid planning and scheduling of large projects • Defence • Construction Industry • Aerospace • Automakers – Toyota, Nissan, BMW • Electronics • Information Technology • Steel & Cement • Fertilizer • Oil and Gas • Pharmaceutical EVOLUTION and APPLICATION
  • 27. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • A Project is a Complex, Non-routine, One-time Effort Limited by Time, Resources and Performance Specifications Designed to Meet Customer Needs. • A Project is a Temporary Endeavour to Create a Unique Product, Service or Result. • EXAMPLES • Introduction of a new kind of detergent in the market • Enhancing the capacity of a plant • Reducing the downtime of machines • Improving the Quality of a Product • Erection and Commissioning of a Power Plant • Preparation of documents for takeover of a Firm • Overhauling and Turnaround of an Oil Refinery WHAT IS A PROJECT?
  • 28. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • CHARACTERISTICS • A Project consists of a series of activities and tasks that – Have a Specific Objective to be Completed within Certain Specifications – Have Definite Start and End Dates – Have Funding Limits – Consume Resources (human and non-human) – Meet and Exceed Customer Needs – Are Multifunctional - the Involvement of Several Departments and Professionals – Typically Involve Doing Something That has Never been Done Before. CHARACTERISTICS, ELEMENTS AND NEEDS
  • 29. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Project Selection • Prioritization Of Projects • Scope Of Work • Work Breakdown Structure • Risk Management • Cost and Time Estimate • Procurement • Allocation Of Resources • Execution Of Jobs ELEMENTS OF A PROJECT
  • 30. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Subcontracting • Regular Review • Feedback • Control • Commissioning • Final Handing Over to the Client • Evaluation of Project Manager and Team • Retrospectives ELEMENTS OF A PROJECT
  • 31. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus  Project: Fulfilling the needs and requirements of the Customer  Stakeholders: Meeting the needs of Stakeholders  Organization: Meeting the strategic needs of the organization  Individuals: Meeting the goals and aspirations of Project Manager and project team members NEED OF A PROJECT
  • 32. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Project Management in project-driven organizations is mature and respected. On the other hand, in non- project-driven organizations, Project Management is still in its infancy, and is often looked at with skepticism. • Project-driven organizations make the lion’s share of their income through projects; non-project-driven organizations mainly make their income through production. • The Project Manager is responsible of the profitability and loss in project-driven organizations. In non-project- driven organizations, the responsibility for profitability and loss is ambiguous. PROJECTDRIVENORGANIZATIONVs NON- PROJECTDRIVENORGANIZATION
  • 33. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus PROJECTDRIVENORGANIZATIONVs NON- PROJECTDRIVENORGANIZATION • Project-driven organizations adopt either fully projectized or matrix organizational structures. Non-project-driven organizations usually adopt a functional organizational structure. • Project-driven organizations have flexible career paths, where one can ascend quickly to higher positions. Non- project-driven organizations have traditional career paths, where moving upwards in the company ladder is very difficult. Quite often, one has to wait for their manager to get fired/resign/retire/perish to ascend the company’s ladder and assume a better position.
  • 34. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Examples of industries where project-driven organizations are predominant include: • Construction • Aerospace • Research Examples of industries where non-project-driven organizations are predominant include: • Manufacturing • Services • Farming • Natural Resources PROJECTDRIVENORGANIZATIONVs NON- PROJECTDRIVENORGANIZATION
  • 35. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus IT (Information Technology) organizations (that fall under the services industry) are considered to be hybrid, where parts of such organizations are considered to be project- driven (such as the development of a new software), while other parts are considered to be non-project-driven (for example supporting applications). PROJECTDRIVENORGANIZATIONVs NON- PROJECTDRIVENORGANIZATION
  • 36. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Projects may be few and far between • Not all Projects have the same Project Management Requirements • Executives do not have Sufficient Time to Manage Projects • Projects Tend to be Delayed Because Approvals most often Follow Vertical Chain of Command • Project Staffing is on a Local Basis • Heavy Dependence upon Subcontractors and Outside Agencies for Project Management Expertise LIMITATIONS OF NON-PROJECT DRIVEN ORGANIZATIONS
  • 37. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Classification of Projects • Different Sectors: Public Sector, Private Sector, Service Sector, Joint Sector • Industrial • Software • Service • Infrastructure • Construction • Expansion • Modernization TYPES OF PROJECTS
  • 38. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Maintenance • Plant Shutdown and Turnaround • Diversification • Integration • Forward Integration • Backward Integration • Vertical Integration • Acquisition • Rehabilitation • Research and Development Types of Projects
  • 39. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Inadequately trained and /or inexperienced project managers • Failure to set and manage expectations • Poor leadership at any and all levels • Failure to adequately identify , document and track requirements • Poor plans and planning processes • Poor effort estimation • Cultural and ethical misalignment WHY DO PROJECTS FAIL?
  • 40. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Misalignment between the project team and the business or other organizations it serves • Inadequate or misused methods • Inadequate communication , including progress tracking and reporting Why Do Projects Fail?
  • 41. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Project Life Cycle recognizes that projects have limited span • Predictable changes in level of effort and focus over the life of the project • Stages: • Defining Stage • Planning Stage • Executing Stage • Delivery / Closing Stage PROJECT LIFE CYCLE
  • 42. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus  DEFINING Goals Specifications Task Responsibilities  PLANNING Scheduling Budgets Resources Risks Staffing Project Life Cycle
  • 43. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus  EXECUTING Status Reports Changes Quality Forecasts  CLOSING / DELIVERY Train Customer Transfer Documents Release Resources Evaluation Lessons Learned Project Life Cycle
  • 44. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Research and Development • Market Introduction • Growth • Maturity • Deterioration • Death PRODUCT LIFE CYCLE
  • 45. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Engineering – Start Up – Definition – Main – Termination • Manufacturing – Formation – Building – Production – Phase-out – Final Audit LIFE CYCLE PHASES FOR DIFFERENT PROJECTS
  • 46. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • Software Development – Conceptual – Planning – Definition and Design – Code – Integration / Testing – Conversion – Maintenance • Construction – Planning, Data Collection and Procedures – Studies and Basic Engineering – Major Review – Detailed Engineering – Construction – Testing and Commissioning LIFE CYCLE PHASES FOR DIFFERENT PROJECTS
  • 47. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus A project manager is a person who has the overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. Construction, petrochemical, architecture, information technology and many different industries that produce products and services use this job title. The project manager must have a combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve conflicts, as well as more general management skills. Key among a project manager's duties is the recognition that risk directly impacts the likelihood of success and that this risk must be both formally and informally measured throughout the lifetime of a project. The Project Manager
  • 48. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Risks arise from uncertainty, and the successful project manager is the one who focuses on this as their primary concern. Most of the issues that impact a project result in one way or another from risk. A good project manager can lessen risk significantly, often by adhering to a policy of open communication, ensuring every significant participant has an opportunity to express opinions and concerns. A project manager is a person who is responsible for making decisions, both large and small. The project manager should make sure they control risk and minimize uncertainty. Every decision the project manager makes must directly benefit their project. The Project Manager
  • 49. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Roles and Responsibilities The role of the project manager encompasses many activities including: Planning and Defining Scope Activity Planning and Sequencing Resource Planning Developing Schedules Time Estimating Cost Estimating Developing a Budget Documentation Creating Charts and Schedules The Project Manager
  • 50. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Risk Analysis Managing Risks and Issues Monitoring and Reporting Progress Team Leadership Strategic Influencing Business Partnering Working with Vendors Scalability, Interoperability and Portability Analysis Controlling Quality Benefits Realization Finally, senior management must give a project manager support and authority if he or she is going to be successful. The Project Manager
  • 51. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Team members are selected because they have particular skills that are required to complete project tasks. Examples include specialists in business or technical disciplines, or an outside supplier. The Team Member’s role is to successfully perform the tasks that have been allocated, keeping the project manager informed of progress as well as any issues that may arise. The role often requires team members to work on their own initiative in areas where they are the ‘experts’. This places the responsibility on them to manage their own day to day work, recognize the authority of the Project Manager and report to the Project Manager as appropriate. Being Part of a Project Team
  • 52. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Team membership often changes as a project moves through its development. This means there are frequently two types of team member: Core Team Member - a full time role on the project but not necessarily for the duration of the project. Extended Team Member - a part time role on the project . These team members will usually have their regular job to do, or they may be from an outside company. Part of the Team Member’s role is to pay attention to the problems others may be facing. Tolerance and good communications are essential ingredients of successful project teams. Being Part of a Project Team
  • 53. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus The responsibilities assigned to individual team members may vary but typically will include: • understanding the purpose and objectives of the project • ensuring a correct balance between project and non- project work • working to timescales and within cost constraints • reporting progress against plan • producing the deliverables/products to agreed specifications • reviewing key project deliverables/products Being Part of a Project Team
  • 54. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus • identifying issues • identifying risks associated with the project • working together as a team • contributing towards successful communication • contributing towards positive motivation On small or specialized projects, the Team Member may also be the Project Manager. Being Part of a Project Team
  • 55. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Inputs Outputs (Resources) Integrated Process (Products, Services, Profits) PROJECT INTEGRATION MANAGEMENT
  • 56. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Project Integration Management is a collection of processes required to ensure that the various elements of the projects are properly coordinated. It involves making trade-offs among competing objectives and alternatives to meet or exceed stakeholder needs and expectations. In other words, Project Integration Management process comprises of activities like identifying, defining, combining, and coordinating various processes related to project. PIM
  • 57. BITS Pilani, Pilani Campus BITS Pilani, Pilani Campus Thank You! L1 - Essentials of Project Management Second Semester 2022-23 (S2-22)