Escaping the Assumptions Trap - The lost Compass #UXCE24
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Ever wondered why products and services often lack good customer or user experience. The teams responsible for developing these offerings struggle to take the customer or user perspective at cruicial spots during the process. Unvalidated assumptions too often are used as foundation for generating output. This escape game is about how CX and UX experts can help those teams getting out of the different assumptions traps.
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Viele Produkte und Services scheitern krachend, da sie kein Kundenproblem lösen. Was ein Produkt oder eine Dienstleistung attraktiv macht, ist ein erkennbarer (Mehr)Wert für den Anwender.
Das (Mehr)Wertangebot oder Nutzenversprechen ist die Information über jenen Nutzen, den ein Produkt oder Service nach dem Kauf während des Gebrauchs bietet.
Dieser Vortrag zeigt, wie man sicher stellt dass ein Angebot ein tatsächliches Kundenproblem löst und man diese Eigenschaft für potentielle Kunden wahrnehmbar machen kann: mittels einer soliden Value Proposition.
Design Sprint (deutsch) #i2c
Kundenprobleme verstehen, Ideen für passende Lösungen entwickeln und herausfinden, wie gut jene Ideen tatsächlich sind – all das in kurzer Zeit: Dieser Vortrag beleuchtet die Charakteristika und Einsatzmöglichkeiten der Design Sprint-Methode von Google im Vergleich (und Zusammenspiel) mit Design Thinking und Lean Startup.
Human-Centered Design for Startups (english) #GoogleLaunchpad #StartupWiseGuys
The majority of startups and projects fails. Ignoring the users is one of the top reasons for it. Which leads to offerings that do not serve an actual need or provide a bad user experience – at best.
This talk sheds a light on human-centered design and methods to apply that mindset to solve real peoples' problems in meaningful ways.
Product Strategy for Startups (english) #GoogleLaunchpad #StartupWiseGuys
Endless amounts of products are offered to the market, that nobody asked for. A well shaped product strategy is fundamental to enable building something, that people actually need or want.
This talk illuminates how a propper product strategy looks like and what the crucial success factors are. How it helps translating business goals and vision into product design and business model, that take customer needs and market affordances into account.
Motion in Design Systems - Sketch Edition (english) #SketchMUC
This document discusses motion and animation in design systems. It provides over 100 examples of design systems that include motion, discusses best practices for incorporating animation, and outlines a process for specifying animation that includes storyboards, motion specs, motion comps, and clickdummies. The document argues that meaningful motion can help express a brand's personality and that milliseconds in timing can significantly impact an animation's effectiveness.
Motion in Design Systems (english) #UXcampHH
Motion is a key part pf UX and brand: animation supports the product UX and expression of the brand personality.
Due to it's intagible nature, too often motion becomes an afterthought and therefore neglected in design (systems), despite it's fundamental nature.
This tangible talk shows what good UI animation consists of and how to successfully implement motion into a design system.
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Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationOperational Excellence Consulting
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
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𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
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Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
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永久可查学历认证【微信：A575476】【(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.
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Top mailing list providers in the USA.pptx
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Escaping the Assumptions Trap - The lost Compass #UXCE24
- 1. ESCAPING THE ASSUMPTION TRAP UX CAMP EUROPE MAI 19. 2024 @BENNOLOEWENBERG for CX/UX
- 2. THE LOST COMPASS AN ESCAPE “GAMEWORK” FOR CX/UX @BENNOLOEWENBERG AI-generated image
- 7. IMMERSE IN THE PERSPECTIVE @BennoLoewenberg AI-generated image
- 12. @BennoLoewenberg One big or blurry assumption and struggling to evaluate or to act on it Focus on one golden idea/solution instead of outcomes Actionism and jumping to habitual tactics Aiming just for “awareness” rather than needs/jobs or behaviour change (esp. marketing teams) … AI-generated image COMMON HURDLES OF TEAMS
- 13. what do we need to envision and enable that supports this behaviour change @BennoLoewenberg Current Behaviour Target Behaviour THE GAP
- 16. HOW WOULD YOU HELP TO ESCAPE? AI-generated image (execpt the hands :-) @BennoLoewenberg
- 20. @BennoLoewenberg AI-generated image Vanity metrics (e. g. NPS) instead of learning Limited consideration sets and “loyalty loops” Using indications rather than evidences Output-driven KPIs Lack of criteria for meaningful prioritzation … COMMON HURDLES OF TEAMS
- 21. @BennoLoewenberg Importance Certainty how to assess assumptions for the ones relevant for customer/user value get into the focus THE MATRIX
- 26. @BennoLoewenberg LET’S FIND COMPASSES TO YOUR EXPERIENCE WHERE ELSE DO TEAMS NEED HELP AND HOW ? AI-generated image
- 27. @BENNOLOEWENBERG CX & INNOVATION STRATEGY WORKSHOP FACILITATION