Accessibility in Design Systems (english) #WorkingProducts
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We all are only sometimes abled. Therefore accessible solutions benefit everybody. Treating accessibility not just as an afterthought to comply with regulations, but as an essential UX factor right from the start can lead to building better products and services. This talk is about how to lay an accessible foundation within a design system to enable accessibility. It also covers what to start with, which aspects to take care of and the toolbox needed, using tangible examples (and cool graphics) to generate an instant understanding.
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Accessibility in Design Systems (english) #WorkingProducts
- 1. ACCESSIBILITY IN DESIGN SYSTEMS WORKING PRODUCTS APRIL 24. 2024 @BENNOLOEWENBERG
- 2. “We’re all just temporarily abled.” Source: Cindy Li @BennoLoewenberg
- 3. Source: Burnsitoun Comedy Show – “Eleven” Scottish Elevator @BennoLoewenberg No buttons ? Only voice recognition ! That doesn’t work with scottish accent !
- 4. @BennoLoewenberg “Disabilities are a mismatch between one’s ability and one’s environment.” Source: unknown
- 5. We use a Persona Spectrum to understand related limitations across a spectrum of permanent, temporary, and situational disabilities. It’s a quick tool to help foster empathy and to show how a solution can scale to a broader audience. Support Card | The Persona Spectrum Permanent Temporary Situational Touch en temporary or situational. ck which limitations apply to e Can’t speak r Can’t touch @BennoLoewenberg Source: Microsoft Inclusive Design Toolkit Aye! Deaf Ear infection Bartender Speak Non-verbal Laryngitis Heavy accent
- 6. Can’t see Can’t speak Can’t hear Can’t touch Blind Cataract Distracted driver Hear Deaf Ear infection Bartender Speak Non-verbal Laryngitis Heavy accent We use a Persona Spectrum to understand related limitations across a spectrum of permanent, temporary, and situational disabilities. It’s a quick tool to help foster empathy and to show how a solution can scale to a broader audience. Support Card | The Persona Spectrum Permanent Temporary Situational Touch @BennoLoewenberg Source: Microsoft Inclusive Design Toolkit
- 7. One arm Arm injury New parent See Blind Cataract Distracted driver Hear Deaf Ear infection Bartender Disabilities are often temporary or situational. Use this card to pick which limitations apply to your scenario. Can’t see Can’t speak Can’t hear Can’t touch We use a Persona Spectrum to understand related limitations across a spectrum of permanent, temporary, and situational disabilities. It’s a quick tool to help foster empathy and to show how a solution can scale to a broader audience. Support Card | The Persona Spectrum Permanent Temporary Situational Touch @BennoLoewenberg Source: Microsoft Inclusive Design Toolkit traffic observant
- 8. e Can’t speak r Can’t touch show how a solution can scale to a broader audience. Permanent Temporary Situational Touch One arm Arm injury New parent See Blind Cataract Distracted driver We use a Persona Spectrum to understand related limitations across a spectrum of permanent, temporary, and situational disabilities. It’s a quick tool to help foster empathy and to show how a solution can scale to a broader audience. Support Card | The Persona Spectrum Permanent Temporary Situational Touch Source: Microsoft Inclusive Design Toolkit @BennoLoewenberg
- 9. “Approach accessibility as a customer experience imperative, not a compliance-driven initiave.” Source: Gina Bhalwalkar @BennoLoewenberg
- 10. Source: Deque / Anna Cook @BennoLoewenberg Design system accessibility has significant impacts
- 11. inaccessible eCommerce retailers loose out on — 6.9 billion US$ annually in the US Source: Deque / Home Depot @BennoLoewenberg
- 12. KEY DRIVER AND BENEFIT — | A11y increases market share — | aligns digital with brand promise — | reduces complaints & support costs Source: Forrester @BennoLoewenberg
- 13. Alps, Alta, Anatomy, Anvil, Archipelago, Argon, Apex, Asphalt, Astro, Aurora, Axiom, Backpack, Barista, Base, Binary, Bits, Blocks, Bloom, Bluemix, Blueprint, Boundless, Build, Bouy, Bolt, Canvas, Carbon, Cargo, Cedar Chameleon, Chrome, Cirrus, Clarity, Clay, Comet, Connect, Constellation Cosmos, DressCode, Duet, Edison, Eos, Epoxy, Evergreen, Fabric, Feather Feelix, Fiori, Fish Tank, Flame, Fleet, Float, Fluent, Foundation, Forma Frontier, Fuse, Fusion, Garden, Gel, Gestalt, Glu, Glue, Gravity, Grommet Group, Harmony, Hawkins, Helix, Honeycomb, Horizon, Indigo, Janus, Keirin Klik, Kompas, Kotti, Kyper, Latitude, Leonardo, Lexicon, Lightning, Lion Liquid, Luci, Luna, Material, Mayflower, Mercury, Miui, Mind, Mineral Minutiae, Mixtape, Momentum, Mosaic, Muesli, Nachos, Neo, Nicollet Northstar, Nova, Odyssey, One, Oneui, Opattern, Orbit, Origami, Otkit, Oxide Pajamas, Paste, Patternfly, Photon, Plasma, Polaris, Polestar, Poncho Precise, Predix, Primer, Protocol, Pulse, Purple, Quantum, Quartz, Quik Radius, Ratio, Recess, Rimble, Ring, Rivet, Rizzo, Sandcastle, Saphir, Scooter Seeds, Skin, Skyline, ShowCar, Snacks, Solar, Solid, SolidWork, Spark Spectrum, Stacks, Starling, Sticky, Stitch, Swarm, SynNeo, Tack, Tape Terra, ThingWorx, Thumbprint, Unicycle, Uniform, Unison Unity, Ustyle, Vanilla, Wonderblocks, X Yarn, Yoga, Zui DESIGN SYSTEMS @BennoLoewenberg
- 14. Alps, Alta, Anatomy, Anvil, Archipelago, Argon, Apex, Asphalt, Astro, Aurora, Axiom, Backpack, Barista, Base, Binary, Bits, Blocks, Bloom, Bluemix, Blueprint, Boundless, Build, Bouy, Bolt, Canvas, Carbon, Cargo, Cedar Chameleon, Chrome, Cirrus, Clarity, Clay, Comet, Connect, Constellation Cosmos, DressCode, Duet, Edison, Eos, Epoxy, Evergreen, Fabric, Feather Feelix, Fiori, Fish Tank, Flame, Fleet, Float, Fluent, Foundation, Forma Frontier, Fuse, Fusion, Garden, Gel, Gestalt, Glu, Glue, Gravity, Grommet Group, Harmony, Hawkins, Helix, Honeycomb, Horizon, Indigo, Janus, Keirin Klik, Kompas, Kotti, Kyper, Latitude, Leonardo, Lexicon, Lightning, Lion Liquid, Luci, Luna, Material, Mayflower, Mercury, Miui, Mind, Mineral Minutiae, Mixtape, Momentum, Mosaic, Muesli, Nachos, Neo, Nicollet Northstar, Nova, Odyssey, One, Oneui, Opattern, Orbit, Origami, Otkit, Oxide Pajamas, Paste, Patternfly, Photon, Plasma, Polaris, Polestar, Poncho Precise, Predix, Primer, Protocol, Pulse, Purple, Quantum, Quartz, Quik Radius, Ratio, Recess, Rimble, Ring, Rivet, Rizzo, Sandcastle, Saphir, Scooter Seeds, Skin, Skyline, ShowCar, Snacks, Solar, Solid, SolidWork, Spark Spectrum, Stacks, Starling, Sticky, Stitch, Swarm, SynNeo, Tack, Tape Terra, ThingWorx, Thumbprint, Unicycle, Uniform, Unison Unity, Ustyle, Vanilla, Wonderblocks, X Yarn, Yoga, Zui DESIGN SYSTEMS @BennoLoewenberg Accessibility in
- 15. “Limited access = broken experience. Accessilibity is the first step to a great user experience.” Source: Beatrriz Gonzalez @BennoLoewenberg
- 16. Source: W3C WAI Web Accessibility Perspectives – Colors with Good Contrast e. g. WHEN CONTRAST COUNTS @BennoLoewenberg
- 17. Source: W3C WAI Web Accessibility Perspectives – Keyboard Compatibility e. g. WHEN A MOUSE CAN’T BE USED @BennoLoewenberg
- 18. “Auditing your design system for accessibility is about UX just as much as it is about UI” Sources: Anma Cook @BennoLoewenberg
- 19. @BennoLoewenberg Building block or built-in blocker?
- 20. @BennoLoewenberg The users are NOT disabled, (design) systems are disabling them
- 21. @BennoLoewenberg The curb-cut effect is beneficial for all Parents with strollers, Elderly, Cyclists, Delivery workers with push carts, Tourists with heavy luggage, …
- 22. “You can have antiquated systems, but if you have an accessible interface, it can completely transform that experience” Source. Rachel Haot @BennoLoewenberg
- 23. @BennoLoewenberg Implementing accessibility measures with curb-cut effect
- 25. @BennoLoewenberg Ensuring navigation regardless of input method Communicating state changes Tactile AND visual
- 26. @BennoLoewenberg Useful labels and messaging Semantic markup Paint as added layer of information
- 27. WHAT TO START WITH @BennoLoewenberg
- 28. @BennoLoewenberg Implementing accessible design & code Code :-)
- 29. Source: James Sullivan Are you able to read this ? @BennoLoewenberg
- 31. Can you stand reading this? Source: James Sullivan @BennoLoewenberg
- 39. Il1 @BennoLoewenberg Yes, that’s the glyph! Font face: “Aestetico”
- 40. Il1 db qp CO eo Il1 db qp CO eo Il1 db qp CO eo @BennoLoewenberg Font faces: “Helvetica / Arial” “Aestetico” “Franziska” ! ! ! + + + + + + + + + + + ! !
- 41. @BennoLoewenberg — | decypherable by dyslexic — | complies WCAG minimum settings — | scalable by user settings (dynamic type) READABLE TYPE
- 44. @BennoLoewenberg Label most important, but often forgotten
- 48. Name @BennoLoewenberg label for = "name" input id = "name" Labelled form elements added value: label becomes part of touch target too
- 49. Name @BennoLoewenberg High contrast mode Semantic html automatically gets rendered accessibly
- 51. @BennoLoewenberg @BennoLoewenberg Deuteranopia (simulated) Is that an error? Label
- 52. @BennoLoewenberg descriptive error message − Don't rely on colour as sole information Label
- 53. alt = "success" alt = "warning" alt = "information" alt = "error" Non-text elements − ! i
- 54. “The first rule of ARIA is not to use it. But you should use it knowingly to support assistive technology” @BennoLoewenberg
- 55. @BennoLoewenberg descriptive error message − First name alt = "error" aria-describedby = "first-name-error-msg" label for = "firstname"
- 57. “Inherently inclusive design systems that contain accessible patterns don’t guarantee accessible products.” Source. Roy & Curtis @BennoLoewenberg
- 58. Accessibility should be backed into the design system strategy Sources: Cook & Curtis IMPLEMENTING ACCESSBILITY Embedded in System Configured by Team Work identified by Audit + + @BennoLoewenberg
- 59. most important HOW TO USE HOW TO USE HOW IT LOOKS & SOUNDS MADE TO USE @BennoLoewenberg
- 60. most important HOW TO USE GUIDELINES STYLE & PATTERNS DES & DEV RESOURCES @BennoLoewenberg
- 61. BUILDING BLOCKS (STYLE GUIDE) Color Pallettes Typographic Scales Grid Definitions Icons & Assets UI PATTERNS (LIBRARY) Elements Components Modules Templates RULES (GUIDELINES) Design Principles Implementation Guidelines Editorial Guidelines @BennoLoewenberg Source: UX Pin integrate accessibility here
- 62. “Define what you mean, when you say, you are accessible.” Source: Verison Brand Guidelines @BennoLoewenberg Design Principles Implementation Guidelines Editorial Guidelines
- 63. Designing for users who are deaf or hard of hearing Do... write in plain language use subtitles or provide transcripts for videos use a linear, logical layout ! CC ! Don’t... use complicated words or figures of speech ! put content in audio or video only make complex layouts and menus ! ! Designing for users who are deaf or hard of hearing Do... write in plain language use subtitles or provide transcripts for videos use a linear, logical layout break up content with sub-headings, ! CC ! Don’t... use complicated words or figures of speech ! put content in audio or video only make complex layouts and menus make users read long blocks ! ! Design Principles Implementation Guidelines Editorial Guidelines Source: UK Home Office – Accessibility Posters @BennoLoewenberg Designing for users… Designing for users with dyslexia XyL dAS e i XyL dAS e i XyL dAS e i Do... use images and diagrams to support text align text to the left and keep a consistent layout consider producing materials in other formats (for example audio or video) keep content short, clear and simple let users change the contrast between background and text ! ! Don’t... use large blocks of heavy text underline words, use italics or write in capitals force users to remember things from previous pages - give reminders and prompts rely on accurate spelling - use autocorrect or provide suggestions put too much information in one place !! DON’T DO THIS ! ! ! dyslexia dsyle Designing for users with dyslexia XyL dAS e i XyL dAS e i XyL dAS e i Do... use images and diagrams to support text align text to the left and keep a consistent layout consider producing materials in other formats (for example audio or video) keep content short, clear and simple let users change the contrast between background and text ! ! ! Don’t... use large blocks of heavy text underline words, use italics or write in capitals force users to remember things from previous pages - give reminders and prompts rely on accurate spelling - use autocorrect or provide suggestions put too much information in one place !! DON’T DO THIS ! ! ! dyslexia dsyle ! ukhomeoffice.github.io/accessibility-posters/ posters/accessibility-posters.pdf Designing for users with physical or motor disabilities Do... make large clickable actions Yes give clickable elements space design for keyboard or speech only use design with mobile and touchscreen in mind provide shortcuts Tab ! !" Find address Postcode Don’t... demand precision No bunch interactions together make dynamic content that requires a lot of mouse movement have short time out windows tire users with lots of typing and scrolling ! ! 1 2 3 2a 2b 2c ! Your session has timed out Address ng for users with al or motor ities Yes Tab ! !" Find address Postcode Don’t... demand precision No bunch interactions together make dynamic content that requires a lot of mouse movement have short time out windows tire users with lots of typing and scrolling ! ! 1 2 3 2a 2b 2c ! Your session has timed out Address ukhomeoffice.github.io/accessibility-posters/ posters/accessibility-posters.pdf Designing for users with anxiety Do... give users enough time to complete an action explain what will happen after completing a service make important information clear Don’t... rush users or set impractical time limits leave users confused about next steps or timeframes leave users uncertain about the consequences of their actions 1 3 2 4 We have sent you an email ng for users with ty h Don’t... rush users or set impractical time limits leave users confused about next steps or timeframes leave users uncertain about the consequences of their actions 1 3 2 4 make support or help hard to access We have sent you an email Designing for users on the autistic spectrum Do... write in plain language use simple colours use simple sentences and bullets make buttons descriptive build simple and consistent layouts ! Don’t... use bright contrasting colours use figures of speech and idioms create a wall of text make buttons vague and unpredictable build complex and cluttered layouts ! !! Designing for users on the autistic spectrum Do... write in plain language use simple colours use simple sentences and bullets make buttons descriptive build simple and consistent layouts ! ! Don’t... use bright contrasting colours use figures of speech and idioms create a wall of text make buttons vague and unpredictable build complex and cluttered layouts ! !! ! ukhomeoffice.github.io/accessibility-posters/ posters/accessibility-posters.pdf Designing for users of screen readers ! " Do... describe images and provide transcripts for video <alt> Don’t... only show information in an image or video Designing for users of screen readers ! " Do... describe images and provide transcripts for video follow a linear <alt> Don’t... only show information in an image or video spread content Designing for users with low vision Do... use good colour contrasts and a readable font size publish all information on web pages use a combination of colour, shapes and text Aa ! HTML Start Don’t... use low colour contrasts and small font size bury information in downloads only use colour to convey meaning Aa ! Designing for users with low vision Do... use good colour contrasts and a readable font size publish all information on web pages use a combination of colour, shapes and text follow a linear, Aa ! HTML Start 200% magnification Don’t... use low colour contrasts and small font size bury information in downloads only use colour to convey meaning spread content all Aa ! 200% magnification
- 64. Accessible implementation & contents Design Principles Implementation Guidelines Editorial Guidelines @BennoLoewenberg
- 65. @BennoLoewenberg Informative headings and page titles Source: A11y Annotation Kit optimal for quick reading & SEO too
- 66. @BennoLoewenberg Meaningful link texts and button labels Source: unknown
- 67. Text alternatives for images @BennoLoewenberg alt = "description"
- 68. Text alternatives for media @BennoLoewenberg Link to Caption & Transcript
- 69. @BennoLoewenberg Form Design First name eMail address in large zoom levels a second column vanishes (e.g. for last name)
- 70. @BennoLoewenberg Feedback and Notifications • Last name is required • Street name is required • Passwords don’t match −
- 72. “Disabled buttons disable disabled users” Source. Hampus Sethfors @BennoLoewenberg
- 75. @BennoLoewenberg Reduced Motion Parallax Scroll Effect Parallax Scroll Effect Parallax Scroll Effect preferes-reduced-motion
- 76. Data Visualization Source: unknown @BennoLoewenberg Data set 1 Data set 2 important for dyslexic too
- 77. Souce: Accessibility statement for the GOV.UK Design System website — | change colours, contrast levels and fonts — | zoom in up to 300% without the text spilling off the screen — | navigate website using just a keyboard — | navigate using speech recognition — | listen to the website with a screen reader @BennoLoewenberg
- 84. Source: Microsoft Inclusive Design @BennoLoewenberg Inclusive Design Toolkit incl. Inclusive AI
- 91. GenAI can support A11y at every step (design, code, finding & fixing problems) through a growing number of tools. But it needs correctives to be useful: Intent detection, prompting expertise and guardrails for accessible outputs. @BennoLoewenberg aft. Kevin Berg
- 93. “When we design for disability first, you often stumble upon solutions that are better than those when we design for the norm.” Source. Elise Roy @BennoLoewenberg
- 94. @BennoLoewenberg
- 95. “When we treat accessibility as a requirement box to check, we can miss opportunities to design better products and services, period.” Source: Mason Magyar @BennoLoewenberg
- 96. @BENNOLOEWENBERG