The document discusses a wellness solution called iON Wellness Solution offered by Tata Consultancy Services (TCS) to help organizations in the wellness industry achieve optimal efficiency and gain market supremacy. The solution helps establish a lean business model, extend service offerings and promotional activities, and increase revenues. It provides modules to manage various business operations like workforce, inventory, appointments, billing, analytics and more in an integrated manner. The solution has benefited customers by improving efficiencies, implementing initiatives, and gaining insights to leverage technology better.
In this session, Peter explains how Virgin Media moved its P2P process from โswamp to summitโ; how it motivated staff through Lean Sigma training and transformed the mood so staff felt needed and driven, instead of unsure of their purpose. He highlights the process-improvement initiatives, change-management exercises and approaches to organisational consolidation that have doubled its invoice productivity and delivered 50% cost savings in P2P.
MSP Best Practice | Using Strategic IT Roadmaps to Get More ContractsDavid Castro
ย
MSP best practices. How to use strategic IT roadmaps to win more business and get larger managed services contracts. Presented by Kaseya and Ant Farm. May 2012.
MSP Best Practice: Using Service Blueprints and Strategic IT Roadmaps to Get ...Kaseya
ย
MSP service delivery expert John Kilian of AntFarm will show you how to use service blueprints and implement strategic IT planning that fully aligns with your managed service offering to help you win more MSP business. New MSP service delivery best practice tips you'll learn how to: Help your clients see through the fog to the road ahead โ a smoothly paved road where IT is aligned to meet the needs of their business Collaborate on your client's business goals and objectives and develop the IT strategies to support them Create the roadmap that will serve as the foundation for your client's IT planning and budgeting Deliver seamless integration and program management for the Strategic IT Plan that maps directly into your managed services offering(s) Become the ongoing program manager โ a trusted advisor โ for implementing new solutions that support the strategic IT plan Protect your managed services revenue from poachers and wannabes
In this session, Peter explains how Virgin Media moved its P2P process from โswamp to summitโ; how it motivated staff through Lean Sigma training and transformed the mood so staff felt needed and driven, instead of unsure of their purpose. He highlights the process-improvement initiatives, change-management exercises and approaches to organisational consolidation that have doubled its invoice productivity and delivered 50% cost savings in P2P.
MSP Best Practice | Using Strategic IT Roadmaps to Get More ContractsDavid Castro
ย
MSP best practices. How to use strategic IT roadmaps to win more business and get larger managed services contracts. Presented by Kaseya and Ant Farm. May 2012.
MSP Best Practice: Using Service Blueprints and Strategic IT Roadmaps to Get ...Kaseya
ย
MSP service delivery expert John Kilian of AntFarm will show you how to use service blueprints and implement strategic IT planning that fully aligns with your managed service offering to help you win more MSP business. New MSP service delivery best practice tips you'll learn how to: Help your clients see through the fog to the road ahead โ a smoothly paved road where IT is aligned to meet the needs of their business Collaborate on your client's business goals and objectives and develop the IT strategies to support them Create the roadmap that will serve as the foundation for your client's IT planning and budgeting Deliver seamless integration and program management for the Strategic IT Plan that maps directly into your managed services offering(s) Become the ongoing program manager โ a trusted advisor โ for implementing new solutions that support the strategic IT plan Protect your managed services revenue from poachers and wannabes
As the competition in the wellness industry grows more intense, players are feeling the need to set in place effective systems to attract, service, and retain customers. The focus is also on enhancing professionalism and service standards...
iPayStation Nucleus: Platform Services for ISO and Enterprise RetailersiPayStation
ย
Nucleus is a modular multipurpose, PCI-certified platform enabling merchants to provide a personalized, rich experience for their customers with integrated CRM and Rewards solutions on both credit and gift cards.
The platform is designed as SAAS (Software as a Service) enabling merchants to pick and choose specific features to suit their corporate strategy.
This โPay as you Growโ platform enables merchants to reduce operational costs and avoid huge upfront investments in payment solutions.
The Nucleus platform is pre-integrated into a majority of POS devices, shopping carts and processors worldwide, making the deployment and integration extremely efficient.
The platform also provides multicurrency, mobile payments, IVR Self Service Solutions, Virtual terminal and WebServices for third party integration as part of the platform providing several avenues to accept payments.
Experion Presentation at JavaOne 2011: Mobile enabling the enterprise workfor...Experion Technologies
ย
The session "Mobile enabling the enterprise workforce - harnessing the power of Java ME" was taken by Sreekumar Pillai, CTO, Experion Technologies, and Manoj Balraj, VP - Global Business, Experion Technologies, at the 2011 JavaOne conference held in San Francisco, California.
Mobile-enabling the workforce plays a key role in efficiently running a modern-day organization. Many organizations that have implemented ERP systems and other enterprise wide information systems have failed to reap the benefits, due to the unavailability of last-mile connectivity to their field force. This session explores the key architectural challenges in implementing a mobile workforce solution and examines how Java ME was leveraged by one organization to deliver a cost-effective yet powerful and efficient mobile application to customers.
The sessions included key topics such as Java ME Web services or WSA (JSR 172), User interface development with LWUIT, On-device data persistence with RMS and Location-based services.
Integrating Beyond the eCommerce Engine Preparing for the New Face of eBusinessPerficient, Inc.
ย
eCommerce โ more specifically, eBusiness โ has evolved into a highly integrated ecosystem that extends beyond the traditional shopping cart and exclusivity to a single on-line channel. Companies are now inextricably linked to consumers, suppliers and vendors across various channels, and the systems required to manage these interactions have grown more complex.
The next-generation eCommerce platform must factor in business processes and supporting systems including business intelligence, master data management and customer relationship management to ensure compatibility and synergy.
In this presentation, we explore some of these challenges and provide insight on how to approach them from a business and technology perspective.
- Business process re-engineering to support the next-generation eCommerce platform
- A holistic approach to integrating eCommerce into your business
- To de-couple or not to de-couple from your enterprise applications
- Leveraging the core capabilities of your enterprise applications while still taking advantage of your overlapping eCommerce platform features
Presenter Sameer Peera is Principal of Perficientโs national Commerce practice.
Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...CA Nimsoft
ย
Weโre not talking garden tools or carpentry tools or mechanicโs tools, we are talking ITSM Tools. And the answer is a resounding YES!
Wait a Minute! Is this a webinar, sponsored by a tool vendor, telling me that I should not buy every tool that comes down the pike? Another resounding YES!
Pink Elephant and Nimsoft each have direct (and repeated) experience indicating that most organizations have NO Enterprise-wide strategy governing the acquisition, support, management and retirement of the tools used to run IT. Nearly every tool in the IT inventory is recommended, funded, acquired, and managed by a single technical siloโฆwithout the slightest nod to any other department, group or technical function. Unquestionably, the largest undiscovered source of IT operational savings is the elimination of redundant or vastly underutilized toolsets. Acquiring the right tools at the right time for the right reasons is the answer.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012.
This presentation was given by Roy Scheerder of KLM, and looks at how KLM implemented it's multi-channel customer care program.
As the competition in the wellness industry grows more intense, players are feeling the need to set in place effective systems to attract, service, and retain customers. The focus is also on enhancing professionalism and service standards...
iPayStation Nucleus: Platform Services for ISO and Enterprise RetailersiPayStation
ย
Nucleus is a modular multipurpose, PCI-certified platform enabling merchants to provide a personalized, rich experience for their customers with integrated CRM and Rewards solutions on both credit and gift cards.
The platform is designed as SAAS (Software as a Service) enabling merchants to pick and choose specific features to suit their corporate strategy.
This โPay as you Growโ platform enables merchants to reduce operational costs and avoid huge upfront investments in payment solutions.
The Nucleus platform is pre-integrated into a majority of POS devices, shopping carts and processors worldwide, making the deployment and integration extremely efficient.
The platform also provides multicurrency, mobile payments, IVR Self Service Solutions, Virtual terminal and WebServices for third party integration as part of the platform providing several avenues to accept payments.
Experion Presentation at JavaOne 2011: Mobile enabling the enterprise workfor...Experion Technologies
ย
The session "Mobile enabling the enterprise workforce - harnessing the power of Java ME" was taken by Sreekumar Pillai, CTO, Experion Technologies, and Manoj Balraj, VP - Global Business, Experion Technologies, at the 2011 JavaOne conference held in San Francisco, California.
Mobile-enabling the workforce plays a key role in efficiently running a modern-day organization. Many organizations that have implemented ERP systems and other enterprise wide information systems have failed to reap the benefits, due to the unavailability of last-mile connectivity to their field force. This session explores the key architectural challenges in implementing a mobile workforce solution and examines how Java ME was leveraged by one organization to deliver a cost-effective yet powerful and efficient mobile application to customers.
The sessions included key topics such as Java ME Web services or WSA (JSR 172), User interface development with LWUIT, On-device data persistence with RMS and Location-based services.
Integrating Beyond the eCommerce Engine Preparing for the New Face of eBusinessPerficient, Inc.
ย
eCommerce โ more specifically, eBusiness โ has evolved into a highly integrated ecosystem that extends beyond the traditional shopping cart and exclusivity to a single on-line channel. Companies are now inextricably linked to consumers, suppliers and vendors across various channels, and the systems required to manage these interactions have grown more complex.
The next-generation eCommerce platform must factor in business processes and supporting systems including business intelligence, master data management and customer relationship management to ensure compatibility and synergy.
In this presentation, we explore some of these challenges and provide insight on how to approach them from a business and technology perspective.
- Business process re-engineering to support the next-generation eCommerce platform
- A holistic approach to integrating eCommerce into your business
- To de-couple or not to de-couple from your enterprise applications
- Leveraging the core capabilities of your enterprise applications while still taking advantage of your overlapping eCommerce platform features
Presenter Sameer Peera is Principal of Perficientโs national Commerce practice.
Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of ...CA Nimsoft
ย
Weโre not talking garden tools or carpentry tools or mechanicโs tools, we are talking ITSM Tools. And the answer is a resounding YES!
Wait a Minute! Is this a webinar, sponsored by a tool vendor, telling me that I should not buy every tool that comes down the pike? Another resounding YES!
Pink Elephant and Nimsoft each have direct (and repeated) experience indicating that most organizations have NO Enterprise-wide strategy governing the acquisition, support, management and retirement of the tools used to run IT. Nearly every tool in the IT inventory is recommended, funded, acquired, and managed by a single technical siloโฆwithout the slightest nod to any other department, group or technical function. Unquestionably, the largest undiscovered source of IT operational savings is the elimination of redundant or vastly underutilized toolsets. Acquiring the right tools at the right time for the right reasons is the answer.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012.
This presentation was given by Roy Scheerder of KLM, and looks at how KLM implemented it's multi-channel customer care program.
InfosysPublicServices - Member Liability Estimator Solution | MLE ApplicationsInfosys
ย
White Paper highlights Member Liability Estimation Solution a statistical model based framework & Web Based tool estimates the cost of care & member liability based on provider contact details. Know more on MLE Application offerings and Key features.
Control Your Practice and Your Future. Today\'s revenue cycle encompasses countless activities in your practice. See how ALN can help you manage your revenue cycle and turn your good practice into a great business.
Ozone was undergoing a transformation of distribution model, wherein the distributors were organized in tiers so that demand could be better owned down the channels. This change was happening in phases and proved challenging for IT in the CRM support.
Our CLM solution captures rich business intelligence to deliver exceptional Expense Management, Mobile Device Management, Provisioning and Help Desk services.
Small and Medium Businesses feel the desperate need for adopting IT, yet no single vendor solution seems to serve their plight. Does this call for an entirely different service model?...
The course of good product software and that of the processes in good business are seemingly contradictory. Good business differentiates as it matures, good software tend to standardize with time. This paradox is the essence of designing business solutions.
Convergence In Education-Education ERP SolutionChirantan Ghosh
ย
The irony is that it is always harder to tell what is imminent than to frame what is far-fetched. Internet technologies and online social activity have created as much curiosity in education as they have in business. How would these trends disrupt the education system is a story half told....
Cloud has come a long way since it first emerged on the computing scene. The concept is metamorphosing to make sound business sense for users while giving cloud computing solution providers a unique platform to differentiate their offerings and services amongst a growing crowd of vendors. The Fourth Game represents a winning adaptation of the cloud philosophy for SMBs in major verticals.
Cloud computing of late has become the new buzz word joining the ranks of terms including; grid computing, utility computing, virtualization, clustering, etc. However the problem is that everyone seems to have a different definition..
As organizations strive to improve employee morale, job satisfaction and productivity, it becomes imperative to regularise the payroll cycles to keep them motivated. But how do you ensure that your employees receive the right salaries on time, every month?
In today's competitive global market environment, organisations face escalating demands to attract, retain and develop high-potential and high-performing talent...
Professional Virtual Community Solution - iON Cloud ERPChirantan Ghosh
ย
Advances in Internet technology have stimulated the rise of social communities. These communities have emerged as new organizational arrangements aimed at promoting knowledge development, value creation and social welfare...
Today's emerging organisations face the challenge of integrating people, process and technology. The need of the hour is for a platform that can deploy standardised, internal processes and offer an integrated business network...
Human Resources Management Solution - iON Cloud ERPChirantan Ghosh
ย
People are the greatest assets of your enterprise and every year you spend considerable time and effort in managing your human resources. From recruitment and talent acquisition to talent retention and development...
Successful retail chains understand that they must stay agile to respond swiftly and accurately to changing market dynamics, and get ahead in an intensely competitive market...
On the one hand, the education sector is witnessing an unprecedented growth in the number of campuses and their intake of students. On the other, new learning systems are emerging alongside new streams of knowledge....
A client walking into PrettiSlim has high expectations. She would have given up on her diet and exercises, and would be looking at PrettiSlim with a new glimmer of hope.
Rialto, the sophisticated maker of tooth brushes, was in no mood to brush up its old IT. Having suffered through upgradation and maintenance, it finally decided a revamp.
iON Manufacturing Solution Interpump Case StudyChirantan Ghosh
ย
While Interpump had its regular customers, the seasonal nature of the auto market led to inventory excess. Hence, Interpump should have set scientific thumb rules for Production.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Memorandum Of Association Constitution of Company.pptseri bangash
ย
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your companyโs legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, weโll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
"๐ฉ๐ฌ๐ฎ๐ผ๐ต ๐พ๐ฐ๐ป๐ฏ ๐ป๐ฑ ๐ฐ๐บ ๐ฏ๐จ๐ณ๐ญ ๐ซ๐ถ๐ต๐ฌ"
๐๐ ๐๐จ๐ฆ๐ฌ (๐๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
๐๐ ๐๐จ๐ฆ๐ฌ provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
โญ ๐ ๐๐๐ญ๐ฎ๐ซ๐๐ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ๐ฌ:
โข 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
โข SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
โขFreenBecky 1st Fan Meeting in Vietnam
โขCHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
โข WOW K-Music Festival 2023
โข Winner [CROSS] Tour in HCM
โข Super Show 9 in HCM with Super Junior
โข HCMC - Gyeongsangbuk-do Culture and Tourism Festival
โข Korean Vietnam Partnership - Fair with LG
โข Korean President visits Samsung Electronics R&D Center
โข Vietnam Food Expo with Lotte Wellfood
"๐๐ฏ๐๐ซ๐ฒ ๐๐ฏ๐๐ง๐ญ ๐ข๐ฌ ๐ ๐ฌ๐ญ๐จ๐ซ๐ฒ, ๐ ๐ฌ๐ฉ๐๐๐ข๐๐ฅ ๐ฃ๐จ๐ฎ๐ซ๐ง๐๐ฒ. ๐๐ ๐๐ฅ๐ฐ๐๐ฒ๐ฌ ๐๐๐ฅ๐ข๐๐ฏ๐ ๐ญ๐ก๐๐ญ ๐ฌ๐ก๐จ๐ซ๐ญ๐ฅ๐ฒ ๐ฒ๐จ๐ฎ ๐ฐ๐ข๐ฅ๐ฅ ๐๐ ๐ ๐ฉ๐๐ซ๐ญ ๐จ๐ ๐จ๐ฎ๐ซ ๐ฌ๐ญ๐จ๐ซ๐ข๐๐ฌ."
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
ย
According to TechSci Research report, โIndia Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030โ, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
ย
Discover the innovative and creative projects that highlight my journey throughย Full Sail University. Below, youโll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
ย
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. Youโll also learn
โข Four (4) workplace discipline methods you should consider
โข The best and most practical approach to implementing workplace discipline.
โข Three (3) key tips to maintain a disciplined workplace.
Business Valuation Principles for EntrepreneursBen Wann
ย
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
ย
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Putting the SPARK into Virtual Training.pptxCynthia Clay
ย
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
2. The boom in the beauty enhancement and wellness industry in India, has inspired the
establishment of a plethora of slimming and fitness centres. These include beauty
salons, holistic healing centres, skin and cosmetic surgery clinics, spas, traditional
ayurveda clinics, fitness centers and obesity and lifestyle management clinics. In
addition, every segment of the wellness industry is experiencing intense competition.
Therefore both, leading multinational wellness chains entering the fray and domestic
players aiming to acquire a healthy share of the wellness pie are looking to shift into top
gear. With customer attraction, servicing and retention emerging as the key challenges
of the industry, leading players are compelled to critically review the methods adopted
to capture client leads and follow up on customer feedback. Businesses are also paying
greater attention to appointments, billing and back-end operations such as tracking
inventory usage, calculating staff incentives and commissions, plugging revenue leaks
and monitoring business parameters. In such a scenario, enterprises seek to establish
benchmarked global practices. Not only does this help you gain a competitive edge, but
enables you to leverage experience to generate higher revenues and more clients.
Towards this, we, at Tata Consultancy Services (TCS), offer the iON Wellness Solution,
which is designed to help organisations in the wellness industry achieve optimal
efficiency and gain market supremacy. The offering helps establish a lean business
model, extend the range of services and promotional endeavours and multiply
revenues.
3. โThe iON Wellness Solution has helped us leverage technology to gain insights into
hitherto hidden aspects of our business. We have already achieved efficiencies in several
business processes and have been able to implement critical business initiatives. With
more technology enablement on the way, we are excited about leveraging the Wellness
Solution in the future.โ
Ajay Pahwa
CEO, Kaya Skin Clinic, a chain of 100 clinics across India and the Middle East
Wellness Modules
Workforce Management
n Inventory Management
n Business Analytics
n
Appointment Scheduler
n Operations Management
n n Management
Service
POS and Billing
n
Business Solutions Office Solutions
HRMS
n iON Messaging
n
Payroll
n
n and Accounting
Finance
Wellness Document Management
n
n Management
Intranet
n Management
Project Solution
n Presence Management
Online
Customer Relationship Management
n Overview
Procurement and Inventory (P&I)
n
Hardware Services Network Services
Implementation Locations
n n Platform
Hosting
n & Switch Configuration
Server n & Last Mile Setup
Router
PC & Laptop Installation
n Network Locations
n
An overview of the iON Wellness Solution
4. Benefits
The iON Wellness Solution propels your business to attract, service and retain customers. You thus gain
new heights, bringing you benefits such as: a 360-degree view of your customersโ preferences,
track the effectiveness of promotional campaigns
Comprehensive coverage. We take care of every
n
and manage feedback using a simple two-way SMS
operational aspect of your business โ registration, communication.
appointment scheduling (plus automated waitlist
management), billing, inventory management n central views. Our solution integrates
Unified
(including consumable and saleable inventory isolated systems running across geographically
tracking and auto-generated stock alerts based dispersed branches. This gives you real-time views
on safety and reorder levels), staff incentives and of the performance of each branch, as well as the
commissions calculations, client relationship consolidated picture of operations across multiple
management and analytics. business centres.
Integrated back-end functions. We bring you
n Informed decisions. The solution enables access to
n
more than a front-end solution. Our solution a consolidated, seamless flow of data, giving you
modules manage operational aspects and more control over your business and ensuring
seamlessly integrate with specially developed informed decisions.
modules for human resource management, payroll
(linked to an attendance tracking system) and Business analytics. Our solution consolidates data,
n
finance and accounting. helping you identify a unique, repeat-customer
base and track customer patterns. The solution also
Compliance with laws. The billing module
n helps analyse financial and operational parameters
complies with Indian tax laws and is updated to that need to be monitored on an ongoing basis.
reflect changes in the law. This allows you to receive
payments through various permissible modes and Operational efficiency. The solution facilitates
n
currency options. precise inventory management and plugs revenue
leaks. This leads to cost reduction, improved
Satisfied customers. The solution sets in place an
n productivity, overall operational efficiency and
effective customer engagement cycle that helps optimised resource utilisation
5. "It has been a great pleasure working with the informative, helpful and professional TCS
team from the moment we began our interactions. The training has been first class and
we look forward to making the most of the new system to help us grow our business. It is
fantastic that a small to medium size business like ours can avail the help and resources of
such a huge company."
Osh Bhabani
Director, b:blunt
Attract Campaigns
n
Alliances
n
Promotions
n
Campaigns Mgmt
n Registration
n
CRM Service
Call Center Mgmt
n Appoinments
n
Customer Feedback
n Inventory Mgmt
n
n Programs
Loyalty Customer Billing
n
Life Cycle
Analytics
n
ne-mail/SMS
Mass Communication Retain Feedback Tracking
n
Two Way SMS Integration
n
Grievance Mgmt
n
Website
n
n Mgmt
Loyalty
Preconfigured Reports
n Analytics
Cube/Drill down Reports
n
On Demand Reports
n
Related Solutions : HRMS, Payroll, Finance & Accounting + Collaboration
Solution Features
Appointment Workforce Inventory Operations
Scheduler POS & Billing Management Management Management
Appoinments
n Billing
n Manage Shifts
n n Inventory
Track Day End Process
n
Waitlist
n Promotions
n n Attendence
Track n Transfer
Stock n Control
Access
n Views
Diary Refunds
n Capture Leaves
n nfor Recorder
Alert Operator Incentives
n
6. Why iON
iON provides comprehensive solutions that address A pay-as-you-use model
varied IT requirements. From network to ERP, iON is This model eliminates capital investment as we
offered as a single service, in a pay-per-use model, provide the IT infrastructure and software on rent.
allowing you to leverage the solutionโs true potential. You pay as you use and only for the number of users
iON ensures integration of all processes along with who actually use the software. The rent is charged
ease of use. monthly. Typically, the cumulative rental for three
iON promises: years is equal to the capital cost of acquiring similar
or lesser software with one-time payment. Usually,
nperformance in normal broadband;
High the ROI exceeds rental within three months, when
Stringent security and data privacy ;
n best practices are well followed. The rental includes
maintenance and training, with no hidden costs.
Guaranteed availability (99 per cent uptime);
n
Disaster recovery;
n Personalised solutions
Reduced need for IT staff.
n Although this is a cloud service, the software is
configurable to each business. You will always get the
iON, therefore, manages your processes while
flavour of your own business by picking and choosing
you use the software. You gain from:
what processes you would need.
Integrated solutions
Automatic upgrades
We ensure that all your solutions are connected. For
We continuously invest in our solutions to ensure
example, if you are using a CRM along with an ERP,
best practices. We enrich the software based on user
and have a document management system to
feedback and business and statutory changes. We
organise your files, we ensure that these solutions are
ensure the upgrade without disrupting the user.
connected and work as one. So for you, it is simply
IT and not applications.
Increased agility
We bring in the agility to keep pace with changing
processes or a new line of business. We help you
configure the processes to work differently or simply
choose new practices recommended by the software.
Our activation system flags on best practices while the
system is running. As you pick and choose, we give you
more options to choose from.
7.
8. About iON
iON is Tata Consultancy Servicesโ strategic unit for Small and Medium Business. iON provides
end-to-end business solutions to the SMB segment, the growth engine of the economy.
iON caters to the needs of multiple industry segments with best practices gained through
TCSโ global experience, domestic market reach, skills, know-how and delivery capabilities.
For more information, visit us at www.tcsion.com
Contact
To know more about the iON Wellness Solution
Toll Free Number 1800 209 6030
Email ion.salessupport@tcs.com
About Tata Consultancy Services Ltd (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that
delivers real results to global business, ensuring a level of certainty no other firm can match.
TCS offers a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering
and assurance services. This is delivered through its unique Global Network Delivery ModelTM,
recognized as the benchmark of excellence in software development. A part of the Tata Group,
Indiaโs largest industrial conglomerate, TCS has a global footprint and is listed on the National
Stock Exchange and Bombay Stock Exchange in India.
For more information, visit us at www.tcs.com
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