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Project “ICE”
COUNCIL PROJECT UPDATE
JANUARY 2015
1
Integrate City
Efficiency
Tyler
MUNIS
Finance
Utility
Billing
HR/Payroll
CRW
TRAKiT
Permit/
Inspect
Business
Licenses
Code
Enforcement
Planning &
Zoning
Harris
CAYENTA
Facilities/
Fleet
Work
Orders
Fixed
Assets
ICE Solution Framework
2
Finance
Fixed Assets
Public Works
Fleet
Management
Facilities
Management
Work Orders
Utilities
Job Costing
Work Orders
Productivity
Mobile WMS
Remote Time
Entry for
Crews
CAYENTA Functions
4
5
CRW TrakiT Functions
P&DS/
Community
Services
Permits &
Inspections
Business
Licenses
Code
Enforcement
Projects
Progress Since April 2014
 MUNIS – Phase 1 Financials
 Software configuration is nearing completion
 MUNIS Financials’ Core Team training started in November
 Interfaces between the 3 applications continue being defined
 Continuing decisions on how the business processes will work
 TRAKiT
 Software is installed, configured and in test
 Core Team training complete
 Interfaces to MUNIS Financials have been designed, tweaks being made
 CAYENTA – Phase 1
 Contract was signed August 25, 2014
 Initial implementation approach revised
 Project Schedule reworked to support Nov/Dec 2015 go-live
 Discovery and configuration sessions underway
6
The Race is on

Q1 FY15 Q2 FY15 Q3 FY15 Q4 FY15 Q1 FY16
Oct Nov Dec Jan
Q1 FY16
Oct Nov Dec JanFeb FebMar MarApr May Jun Jul Aug Sep
MUNIS
Utility Billing
MUNIS
HR & Payroll
MUNIS
Financials
TRAKiT
Planning
Development
Code Enforcement
CAYENTA
Work Management
7
Current Challenges 8
â–șGap Transition Periods between individual systems start up
â–șEach application has a different start up date – there
are “gap periods” where departments will be working in
both the old and the new systems
â–șDepartments need to proactively estimate the impact
on their staff and plan for the transition periods
â–ș“Gap” processes and procedures need to be refined
and tested
â–șChange Management
â–șVery few city staff will be untouched by this change
â–șSuccessful change requires a level of engagement for
all staff
â–șHuman Resources/Payroll
â–șProject Phase adjustment will require process
adjustments by subject matter experts and core team
leads.
Current Challenges 9
â–șUtility Billing
â–șPhase start up will add additional integration and staff
resource demands.
â–șStaff Resources
â–șICE Project demands for data conversion, configuration,
testing and training are taxing available staff resources.
â–șDaily operations requirements remain.
ICE Meeting and Training
Schedule
10
Monday Tuesday Wednesday Thursday Friday
Jan19-23
MLK Holiday
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
TRAKiT
Testing
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Content
Mgnt
Training
TRAKiT
Testing
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Contract
Mgnt
Training
TRAKiT
Testing
MUNIS
Cash Mgnt
Sungard
Munis
Transition
Transitio
n
Planning
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Workflow
and
Security
Training
TRAKiT
Testing
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Workflow
and
Security
Training
TRAKiT
Testing
CAYENTA
Discovery
WO, PM,
& Asset
Mgnt
MUNIS
Workflow
and
Security
Training
TRAKiT
Testing
Jan26-30
Change
Mgnt
Project
Team
Mtgs
MUNIS
AR
Training
TRAKiT
Testing
MUNIS
General
Billing
Training
TRAKiT
Testing
MUNIS
Cashierin
g Process
Training
TRAKiT
Testing
MUNIS
EFT and
Pos Pay
Trng
CAYENTA
Interface
Workshop
Feb2-6
Change
Mgnt
Project
Team
Mtgs
ICE Meeting and Training
Schedule
11
Monday Tuesday Wednesday Thursday Friday
CAYENTA
Overview
and
Discovery
Financial
Fixed
Assets
MUNIS
System
Training
TRAKiT
Testing
CAYENTA
Overview
and
Discovery
Financial
Fixed
Assets
MUNIS
System
Training
TRAKiT
Testing
CAYENTA
Overview
and
Discovery
Inventory
MUNIS
Project &
Grant
Account
Training
TRAKiT
Testing
CAYENTA
Interface
Workshop
Feb9-13
Change
Mgnt
Project
Team
Mtgs
New
Process
TRAKiT
3rd Pass
Review
CAYENTA
General
Ledger
and
Payroll
MUNIS
Purchasin
g Training
TRAKiT
3rd Pass
Review
CAYENTA
General
Ledger
and
Payroll
MUNIS
Inventory
Training
TRAKiT
3rd Pass
Review
CAYENTA
General
Ledger
and
Payroll
MUNIS
AP
Training
TRAKiT
3rd Pass
Review
Feb16-20
CAYENTA
Interface
WorkshopChange
Mgnt
Project
Team
Mtgs
CAYENTA
System
Configurat
ion
MUNIS
AR
General
Billing
Training
CAYENTA
System
Configurat
ion
MUNIS
Cashierin
g
Training
CAYENTA
System
Configurat
ion
MUNIS
Cash
Mgnt and
Contract
Mgnt
Training
Feb23-27
Change
Mgnt
CAYENTA
Interface
Workshop
Project
Team
Mtgs
ICE Meeting and Training
Schedule
12
Monday Tuesday Wednesday Thursday Friday
MUNIS
Condition
al User
Accept
Test//
End User
Training
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
MUNIS
Conditiona
l User
Accept
Test// End
User
Training
Mar2-6
Change
Mgnt
Project
Team
Mtgs
Mar9-13
MUNIS
Condition
al User
Accept
Test//
End User
Training
TRAKiT
System
Validation
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
TRAKiT
System
Validatio
n
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
TRAKiT
System
Validatio
n
CAYENTA
Function
Testing
MUNIS
Condition
al User
Accept
Test//
End User
Training
//Phase
III
TRAKiT
System
Validatio
n
MUNIS
Conditiona
l User
Accept
Test// End
User
Training
TRAKiT
System
Validatio
n
Change
Mgnt
Project
Team
Mtgs
Mar16-20
MUNIS
Condition
al User
Accept
Test//
End User
Training
CAYENTA
Function
Testing
MUNIS
Condition
al
UAT//Pre
Live
Support
// End
User
Training
CAYENTA
Function
Testing
MUNIS
Condition
al
UAT//Pre
Live
Support
// End
User
Training
CAYENTA
Function
Testing
MUNIS
Condition
al
UAT//Pre
Live
Support
// End
User
Training
MUNIS
Conditiona
l User
Accept
Test// End
User
Training
Change
Mgnt
Project
Team
Mtgs
ICE Meeting and Training
Schedule
13
Monday Tuesday Wednesday Thursday Friday
Mar23-27
CAYENTA
Function
Testing
MUNIS
Final
System
Preps
TRAKiT
End User
Training
CAYENTA
Function
Testing
MUNIS
Final
System
Preps
TRAKiT
End User
Training
CAYENTA
Function
Testing
MUNIS
Final
System
Preps
TRAKiT
End User
Training
TRAKiT
Admin
Training
Change
Mgnt
Project
Team
Mtgs
Mar30-Apr3
MUNIS
Final
System
Preps
MUNIS
Final
System
Preps
TRAKiT
End User
Training
MUNIS
Go-Live
TRAKiT
End User
Training
MUNIS
Post Go-
Live
TRAKiT
End User
Training
TRAKiT
End User
Training
Change
Mgnt
Project
Team
Mtgs
Apr6-10
MUNIS
Post Go-
Live
MUNIS
Post Go-
Live
TRAKiT
Final Go-
Live
Preps
MUNIS
Post Go-
Live
TRAKiT
Final Go-
Live
Preps
MUNIS
Post Go-
Live
TRAKiT
Final Go-
Live
Preps
MUNIS
Post Go-
Live
TRAKiT
Final Go-
Live
Preps
Change
Mgnt
Project
Team
Mtgs
ICE Meeting and Training
Schedule
14
Monday Tuesday Wednesday Thursday Friday
Apr13-17
TRAKiT
Final Go-
Live
Preps
TRAKiT
Final Go-
Live
Preps
TRAKiT
Go-Live
TrakiT
Post Go-
Live
TrakiT
Post Go-
Live
Change
Mgnt
Project
Team
Mtgs
Conservative estimate is approximately 6150 man hours between
now and TRAKiT go-live on April 15th.
The Next 90 Days

 MUNIS Financials Phase I go-live on April 1st
 MUNIS Utility Billing Phase III Starts Up – March 2015
 TRAKiT go-live – April 15th
 Cayenta Configuration and Functional Testing
15
Questions?
16

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Project ICE Council Update

  • 3.
  • 4. Finance Fixed Assets Public Works Fleet Management Facilities Management Work Orders Utilities Job Costing Work Orders Productivity Mobile WMS Remote Time Entry for Crews CAYENTA Functions 4
  • 5. 5 CRW TrakiT Functions P&DS/ Community Services Permits & Inspections Business Licenses Code Enforcement Projects
  • 6. Progress Since April 2014  MUNIS – Phase 1 Financials  Software configuration is nearing completion  MUNIS Financials’ Core Team training started in November  Interfaces between the 3 applications continue being defined  Continuing decisions on how the business processes will work  TRAKiT  Software is installed, configured and in test  Core Team training complete  Interfaces to MUNIS Financials have been designed, tweaks being made  CAYENTA – Phase 1  Contract was signed August 25, 2014  Initial implementation approach revised  Project Schedule reworked to support Nov/Dec 2015 go-live  Discovery and configuration sessions underway 6
  • 7. The Race is on
 Q1 FY15 Q2 FY15 Q3 FY15 Q4 FY15 Q1 FY16 Oct Nov Dec Jan Q1 FY16 Oct Nov Dec JanFeb FebMar MarApr May Jun Jul Aug Sep MUNIS Utility Billing MUNIS HR & Payroll MUNIS Financials TRAKiT Planning Development Code Enforcement CAYENTA Work Management 7
  • 8. Current Challenges 8 â–șGap Transition Periods between individual systems start up â–șEach application has a different start up date – there are “gap periods” where departments will be working in both the old and the new systems â–șDepartments need to proactively estimate the impact on their staff and plan for the transition periods â–ș“Gap” processes and procedures need to be refined and tested â–șChange Management â–șVery few city staff will be untouched by this change â–șSuccessful change requires a level of engagement for all staff â–șHuman Resources/Payroll â–șProject Phase adjustment will require process adjustments by subject matter experts and core team leads.
  • 9. Current Challenges 9 â–șUtility Billing â–șPhase start up will add additional integration and staff resource demands. â–șStaff Resources â–șICE Project demands for data conversion, configuration, testing and training are taxing available staff resources. â–șDaily operations requirements remain.
  • 10. ICE Meeting and Training Schedule 10 Monday Tuesday Wednesday Thursday Friday Jan19-23 MLK Holiday CAYENTA Discovery WO, PM, & Asset Mgnt TRAKiT Testing CAYENTA Discovery WO, PM, & Asset Mgnt MUNIS Content Mgnt Training TRAKiT Testing CAYENTA Discovery WO, PM, & Asset Mgnt MUNIS Contract Mgnt Training TRAKiT Testing MUNIS Cash Mgnt Sungard Munis Transition Transitio n Planning CAYENTA Discovery WO, PM, & Asset Mgnt MUNIS Workflow and Security Training TRAKiT Testing CAYENTA Discovery WO, PM, & Asset Mgnt MUNIS Workflow and Security Training TRAKiT Testing CAYENTA Discovery WO, PM, & Asset Mgnt MUNIS Workflow and Security Training TRAKiT Testing Jan26-30 Change Mgnt Project Team Mtgs MUNIS AR Training TRAKiT Testing MUNIS General Billing Training TRAKiT Testing MUNIS Cashierin g Process Training TRAKiT Testing MUNIS EFT and Pos Pay Trng CAYENTA Interface Workshop Feb2-6 Change Mgnt Project Team Mtgs
  • 11. ICE Meeting and Training Schedule 11 Monday Tuesday Wednesday Thursday Friday CAYENTA Overview and Discovery Financial Fixed Assets MUNIS System Training TRAKiT Testing CAYENTA Overview and Discovery Financial Fixed Assets MUNIS System Training TRAKiT Testing CAYENTA Overview and Discovery Inventory MUNIS Project & Grant Account Training TRAKiT Testing CAYENTA Interface Workshop Feb9-13 Change Mgnt Project Team Mtgs New Process TRAKiT 3rd Pass Review CAYENTA General Ledger and Payroll MUNIS Purchasin g Training TRAKiT 3rd Pass Review CAYENTA General Ledger and Payroll MUNIS Inventory Training TRAKiT 3rd Pass Review CAYENTA General Ledger and Payroll MUNIS AP Training TRAKiT 3rd Pass Review Feb16-20 CAYENTA Interface WorkshopChange Mgnt Project Team Mtgs CAYENTA System Configurat ion MUNIS AR General Billing Training CAYENTA System Configurat ion MUNIS Cashierin g Training CAYENTA System Configurat ion MUNIS Cash Mgnt and Contract Mgnt Training Feb23-27 Change Mgnt CAYENTA Interface Workshop Project Team Mtgs
  • 12. ICE Meeting and Training Schedule 12 Monday Tuesday Wednesday Thursday Friday MUNIS Condition al User Accept Test// End User Training CAYENTA Function Testing MUNIS Condition al User Accept Test// End User Training //Phase III CAYENTA Function Testing MUNIS Condition al User Accept Test// End User Training //Phase III CAYENTA Function Testing MUNIS Condition al User Accept Test// End User Training //Phase III MUNIS Conditiona l User Accept Test// End User Training Mar2-6 Change Mgnt Project Team Mtgs Mar9-13 MUNIS Condition al User Accept Test// End User Training TRAKiT System Validation CAYENTA Function Testing MUNIS Condition al User Accept Test// End User Training //Phase III TRAKiT System Validatio n CAYENTA Function Testing MUNIS Condition al User Accept Test// End User Training //Phase III TRAKiT System Validatio n CAYENTA Function Testing MUNIS Condition al User Accept Test// End User Training //Phase III TRAKiT System Validatio n MUNIS Conditiona l User Accept Test// End User Training TRAKiT System Validatio n Change Mgnt Project Team Mtgs Mar16-20 MUNIS Condition al User Accept Test// End User Training CAYENTA Function Testing MUNIS Condition al UAT//Pre Live Support // End User Training CAYENTA Function Testing MUNIS Condition al UAT//Pre Live Support // End User Training CAYENTA Function Testing MUNIS Condition al UAT//Pre Live Support // End User Training MUNIS Conditiona l User Accept Test// End User Training Change Mgnt Project Team Mtgs
  • 13. ICE Meeting and Training Schedule 13 Monday Tuesday Wednesday Thursday Friday Mar23-27 CAYENTA Function Testing MUNIS Final System Preps TRAKiT End User Training CAYENTA Function Testing MUNIS Final System Preps TRAKiT End User Training CAYENTA Function Testing MUNIS Final System Preps TRAKiT End User Training TRAKiT Admin Training Change Mgnt Project Team Mtgs Mar30-Apr3 MUNIS Final System Preps MUNIS Final System Preps TRAKiT End User Training MUNIS Go-Live TRAKiT End User Training MUNIS Post Go- Live TRAKiT End User Training TRAKiT End User Training Change Mgnt Project Team Mtgs Apr6-10 MUNIS Post Go- Live MUNIS Post Go- Live TRAKiT Final Go- Live Preps MUNIS Post Go- Live TRAKiT Final Go- Live Preps MUNIS Post Go- Live TRAKiT Final Go- Live Preps MUNIS Post Go- Live TRAKiT Final Go- Live Preps Change Mgnt Project Team Mtgs
  • 14. ICE Meeting and Training Schedule 14 Monday Tuesday Wednesday Thursday Friday Apr13-17 TRAKiT Final Go- Live Preps TRAKiT Final Go- Live Preps TRAKiT Go-Live TrakiT Post Go- Live TrakiT Post Go- Live Change Mgnt Project Team Mtgs Conservative estimate is approximately 6150 man hours between now and TRAKiT go-live on April 15th.
  • 15. The Next 90 Days
  MUNIS Financials Phase I go-live on April 1st  MUNIS Utility Billing Phase III Starts Up – March 2015  TRAKiT go-live – April 15th  Cayenta Configuration and Functional Testing 15