Emotional intelligence training programs resulted in significant benefits in several organizations: - Accidents reduced by 50% and formal grievances reduced from 15 to 3 per year at one plant. Productivity exceeded goals by $250,000. - Production increased 17% for supervisors receiving EI training, while no increase was seen for untrained supervisors, at another manufacturing plant. - L'Oreal realized $2 billion more in revenue by appointing sales executives selected through EQ tests, and executive turnover decreased 63%.