The document outlines an examination paper for the Enterprise Resource Planning Professional course at the IBM Institute of Business Management, with a total of 100 questions. It specifies exam guidelines, including the minimum passing marks and the scoring system, and includes multiple-choice questions covering topics related to ERP concepts, terminology, and practices. Key themes include the functions of ERP, the significance of supply chain management, and various software and architectural components associated with ERP systems.

1. Examination Paperof Enterprise Resource PlanningProfessional
IIBM Institute ofBusiness Management
SubjectCode-C102 Examination Paper MM.100
Enterprise Resource Planning Professional
Guidelines for paper
 Total No. ofQuestions is 100. 
 The minimum passing marks is 40%. 
 Each Question carries 1 mark. 
 Answer all the Questions. 
Multiple Choices: Total Marks: 100
1. Enterprise resource planning is-
a) Computer System
b) Manufacturing Organization
c) Method of effective planning of all the resources in an organization
d) None of the above
2. Enterprise resource planning vendors are those people-
a) Who are experts in administration and management of project
b) Who have developed the ERP package
c) Who uses the ERP system
d) None of the above
3. The objectives of ERP -
a) Provide support for all variations best business practices
b) Enable implementation of these practices
c) Empower the customer to modify the implemented business process
d) All of the above
4. Which of the followings not the advantages of ERP-
a) ERP eliminates duplication of work
b) Reduce overheads,lead type, cycle time and work in progress
c) Customization of the ERP software is limited
d) Help to achieve competitive advantage
5. EDI stands for__________________
a) Electronic digital interface
b) Electronic data interchange
c) Enterprise data interface
d) None of these
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2. Examination Paperof Enterprise Resource PlanningProfessional
6. A____________________ tool use to quickly develop quality database design by reusing commonly
available data models which are applicable to the enterprises requirements and customizing the details
for the application at hand
a) Integrated data model
b) Integrated management information system
c) Business process re-engineering
d) Supply chain management
7. GUI stands for ____________________
8. Support re-engineering processes to fit the software systems best practice is approach of
a) Re-engineering approach
b) Customizing approach
c) Rational approach
d) None of the above
9. The full set of capabilities needed to manage, schedule, pay and hire people who make the
company run includes payroll, benefits administration, applicant data administration called-
a) Finance accounting
b) Human resources
c) Sales and distribution
d) Manufacturing and logistics
10. POS stands for_________________
11. The interface which interacts which interacts with human beings, other systems, and the internet
happens in this layer
a) Presentation interface
b) Database interface
c) Client interface
d) Service oriented architecture
12. This layer is where you will write some generic methods to interface with your data.
a) Data tier
b) Business tier
c) Data access tier
d) Presentation logic tier
13. _________________describes commerce transaction between businesses, such as between
a manufacturer and a wholesaler, or between a wholesaler and a retailer.
a) B2B
b) B2C
c) E-commerce
d) None of these
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3. Examination Paperof Enterprise Resource PlanningProfessional
14. A conceptual tool that contains a set of elements and their relationships and allows expressing the
business logic of a specific firm.
a) Business process
b) Business engineering
c) Business model
d) All of these
15. Which one of the following is not come under the 3 forces of ERP?
a) Customer
b) Cost
c) Competition
d) Change
16. SDLC stands for_____________________
17. The approaches,where all modules of ERP package are implemented at one go across all business
units of the organization.
a) Big bang approach
b) Pilot approach
c) Phased approach
d) None of these
18. ERP lifecycle starts from-
a) Project planning
b) Project execution
c) Project initiation
d) Project closure
19. Which of the following is a phase of ERP implementation life cycle in which custom
code Construction and unit testing by the programming team is primarily involved?
a) Analysis phase
b) Design phase
c) Implementation phase
d) Construction phase
20. In the term supply chain management what is the meaning of “Chain”.
a) Providing goods, services and knowledge
b) Infers pro-activity
c) Across severalentities that are linked
d) Both a&b
21. MRP in Enterprise resource planning stands for-
a) Maximum retail price
b) Material requirement planning
c) Management requirement planning
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4. Examination Paperof Enterprise Resource PlanningProfessional
d) None of the above
22. ________________ focuses on the physical movement and storage of goods and material.
a) Supply chain management
b) Material requirement planning
c) Logistics
d) Distribution system
23. The decision, to purchase a product or service from external suppliers, are the basis for the external
supply chain is-
a) Internal supply chains
b) External supply chains
c) Both a&b
d) None of these
24. A processes are initiated and performed in anticipation of customer order is known as-
a) Pull process
b) Push process
c) Pull/push process
d) All of these
25. Enterprise Resource Planning (ERP) has originated from-
a) Material Requirement planning
b) Supply Chain Management
c) Logistics
d) Business Process Re-engineering
26. DSS stands for_______________
27. CRM Stands for______________
28. Which of the following is not the leading ERP giant?
a) Microsoft
b) UPS ERP
c) SAP ERP
d) E-commerce
29. Which of the following is the market that independently owned market place that brings thousands
of suppliers and buyers to cyber space in a dynamic real time environment?
a) Private Market Place
b) Net Market
c) Both a&b
d) None of the above
30. The Sub-module of ERP system which is capable of planning and implementing procedure for
inspection and quality assurance.
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5. Examination Paperof Enterprise Resource PlanningProfessional
a) Material management
b) Quality Management
c) Production planning and control
d) Project management system
31. Material requirements plan specify-
a) The quantities of the product families that need to be produced
b) The quantity and timing of planned order releases
c) The capacity needed to provide the projected output rate
d) The costs associated with alternative plans
32. MRP II is accurately described as-
a) MRP software designed for services
b) MRP with a new set of computer programs that execute on micro-computers
c) MRP augmented by other resource variables
d) usually employed to isolate manufacturing operations from other aspects of
an organization
33. Enterprise Resource Planning (ERP) is-
a) Severely limited by current MRP computer systems
b) Not related to MRP
c) An advanced MRP II system that ties-in customers and suppliers
d) Not currently practical
34. Distribution Resource Planning (DRP) is
a) A transportation plan to ship materials to warehouses
b) A time-phased stock replenishment plan for all levels of a distribution network
c) A shipping plan from a centralwarehouse to retail warehouses
d) Material requirements planning with feedback loop from distribution centers
35. In what way are Distribution Resource Planning (DRP) and Material Requirements Planning
(MRP) similar?
a) Both employ similar logic and procedures.
b) Both are employed in a manufacturing organization
c) Both work most efficiently with largest lot sizes
d) Both are employed by retail organizations.
36. Which of the following is false concerning enterprise resource planning (ERP)?
a) It attempts to automate and integrate the majority of business processes.
b) It shares common data and practices across the enterprise
c) It is inexpensive to implement.
d) It provides and accessesinformation in a real-time environment
37. Enterprise resource planning (ERP)-
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6. Examination Paperof Enterprise Resource PlanningProfessional
a) Has been made possible because of advances in hardware and software
b) Uses client/server networks
c) Creates commonality of databases
d) All of the above are true of ERP.
38. Net marketplace-
a) Focuses on continuous business process coordination between companies for
supply chain management
b) Operate as independent intermediaries between buyers and sellers
c) Are geared towards short-term sport purchasing
d) Are more relationship oriented and less transaction oriented than private
industrial networks
39. The is the MRP input detailing which end items are to be produced, when they are needed, and in
what quantities.
a) Master production schedule
b) Gross requirements
c) Inventory records
d) Assembly time chart
40. The ______ is the input to Materials Requirements Planning which lists the assemblies, parts and
raw materials needed to produce one unit of final product.
a) Bill of materials
b) Net requirements chart
c) Inventory records
d) Assembly time chart
41. The software architecture where architecture where functionality is grouped around business
processes and packaged as interoperable services.
a) Database interface
b) Proxy layer
c) Service oriented architecture
d) FA module
42. The area of_______________ concerns movement of a finished product to customers.
a) Material requirement planning
b) Supply chain management
c) Physical distribution
d) Master product scheduling
43. Which of the following function is performed by the different channels of distribution?
a) Product acquisition
b) Product movement
c) Product transaction
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7. Examination Paperof Enterprise Resource Planning Professional
d) All of the above
44. Which of the following is the primary unit of analysis for supply chains is the performance cycle?
a) Performance cycle
b) Process cycle time
c) Product movement
d) Distribution system
45. The model that are generally developed for decision support, i.e. to help manager make
better decisions is called-
a) Descriptive model
b) Normative model
c) Forecasting model
d) None of the above
46. Which of the following is come under the process of supply chain management?
a) Customer order cycle
b) Replenishment cycle
c) Manufacturing cycle
d) All of the above
47. The type of supply chain management include suppliers of the immediate supplier and consumer of
the immediate customers, all linked by one or more of the upstream and downstream flow of product
, services known as-
a) Basic supply chain.
b) Extended supply chain
c) Both a&b
d) None of these
48. Installing all the computer hardware and related peripherals like printers and networking equipment is
the role of-
a) Role of consultants
b) Role of hardware vendors
c) Role of software vendors
d) Role of users
49. The tool which is use to generate stronger password as system security for their clients is -
a) IFS/Avalon
b) MFG/PRO
c) SAP R/3
d) BAAN IV
50. A blueprint describing various business processes and their interaction and an underlying data model
is known as-
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8. Examination Paperof Enterprise Resource PlanningProfessional
a) Business model
b) Business process re-engineering
c) Enterprise resource planning
d) Material requirement planning
51. TIS stands for_______________
52. BPR stands for_______________
53. The body of knowledge, principles, and disciplines related to the analysis, design, implementation
and operation of all elements associated with an enterprise is-
a) Business engineering
b) Business process engineering
c) Business modeling
d) None of these
54. What is the full form of B2C?
a) Business-to-Costing
b) Business-to-consumer
c) Business-to-commerce
d) Business-to-component
55. New technologies in ERP II are-
a) E-commerce
b) Web services
c) Knowledge management
d) All of the above
56. The software that can work in combination with other application like SAP, oracle is known as-
a) Microsoft
b) SAP ERP
c) People soft ERP
d) UPS ERP
57. The technology areas that apply to ERP system are-
a) Database system
b) Communication protocol
c) User interface framework
d) All of these
58. RDBMS stands for_________________
59. SQL stands for_________________
60. The enterprise application which are helpful in ensuring that the information processed reaches the
concerned persona and in the proper time and place is known as-
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9. Examination Paperof Enterprise Resource PlanningProfessional
a) Management information systems
b) Information integrated systems
c) Executive information systems
d) None of the above
61. Computer-to-computer direct transfer of standard business documents through electronic media
between the firms is called-
a) EDI
b) ERP
c) MRP
d) Net market
62. Which of the following is the middle tier layer of the ERP system architecture?
a) Presentation layer
b) Application layer
c) Database layer
d) Network layer
63. What is the full form of RFID-
a) Rational frequency identification
b) Radio functional identification
c) Radio frequency identification
d) All of the above
64. SOA stands for_________________
65. The act of breaking up large, monolithic ERP system into components that would work together is-
a) Componentization
b) Mobility
c) Quality function deployment
d) None
66. _________________ ERP services help the companies to keep track on what is going on is called-
a) Web-enable ERP
b) E-business
c) Electronic data interchange
d) All of these
67. A set of logically related business activities that combine to deliver something of value (e.g.
products, goods, services, or information ) to a customer is called:
a) Business process engineering
b) Business process
c) Business process re-engineering
d) 1Business model
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10. Examination Paperof Enterprise Resource PlanningProfessional
68. Which of the following is the principle of business engineering?
a) Increased speed and efficiency
b) Faster communication of information
c) Reduction of barriers to fast
d) All of the above
69. TQM stands for_________________
70. Which of the following is not come under the diagrammatic representation of the business model?
a) Business strategy
b) Business Engineering
c) Business model
d) MIS
71. IFS application support mixed-mode manufacturing at multiple sites, with multiple currencies and
languages.
a) True
b) False
72. ERP is a business strategy and a set of industry-domain-specific application that build customer and
shareholder value by enabling and optimizing enterprise and inter-enterprise operational and
financial processes.
a) True
b) False
73. Industrial and finance systems,also known as IFS.
a) True
b) False
74. Which of the following are the essential elements of ERP system?
a) Time constraint in respect to the organization function
b) Product architecture
c) Maintainability and up gradation
d) All of the above
75. The challenges which are faced during selection of ERP are-.
a) Customizable and predefined modules
b) Resorting to an external body for ERP services
c) Application service provider
d) All of the above
76. The importance of up gradation and maintenance is not as important as the setting up of the
organization.
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11. Examination Paperof Enterprise Resource PlanningProfessional
a) True
b) False
77. Modularity is a general system concept, typically defined as a continuum describing the degree to
which a system’s components may be separated and recombined.
a) True
b) False
78. The logical culmination of the process is the creation of a final selection and a project charter.
a) True
b) False
79. Which one of the following is a bundle of package interfaced together to transfer data from one to
the other?
a) Upgrading
b) Modularity
c) ERP outsourcing
d) Interface package
80. Customization is an integral part of ERP solution, in which crucial decision needs to be taken by
the organization as it is detrimental in ERPs success.
a) True
b) False
81. SAP is both the name of the company and the ERP package.
a) True
b) False
82. Production planning and control is the sub-module of ERP system which support both discrete and
process manufacturing processes.
a) True
b) False
83. Ramco Marshal Product is suitable for small and medium enterprises without any industry specific
solution.
a) True
b) False
84. Baan software is an integrated solution manufacturing, distribution, finance and
transportation, service, project and orgware modules.
a) True
b) False
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12. Examination Paperof Enterprise Resource Planning Professional
85. Analysis should start off with strategy alignment which should align the project with strategic goals
of the enterprise.
a) True
b) False
86. In pilot approach implementation is phased out according to the modules of the package, e.g.
finance implementation, followed by materials management, etc.
a) True
b) False
87. The implementation stage performs the last few critical activities necessary for system
live-processing.
a) True
b) False
88. CSFs stand for critical successes factors.
a) True
b) False
89. Many factors need to be reviewed during an audit to ensure security and privacy in an ERP system.
a) True
b) False
90. Material management is a sub-module of ERP system which support the activities associated
with planning and performing repairs and preventative maintenance.
a) True
b) False
91. Proxy layer is a layer which acts on behalf of the distributed logic layer to provide access to the next
tier, the business tier.
a) True
b) False
92. ERP model provide a suitable framework to refocus application effort for greater enterprise
integration and opportunities for collaboration.
a) True
b) False
93. Oracle application is the ERP package which is developed by Oracle Corporation.
a) True
b) False
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94. To understand the client requirements, business processes, company standards, the specific
systems IT environment as well as approach that will be used is the main goal of-
a) Project team creation
b) Offshore process definition
c) Offshore simulation
d) Onsite to offshore knowledge transition
95. MRP I was a method for production planning and scheduling suited to the low performance systems
in 1970s.
a) True
b) False
96. Concurrent engineering is a systematic approach to integrated product development that emphasizes
the response to customer expectation.
a) True
b) False
97. Product acquisition means store large amount of materials for rapid delivery to a customer.
a) True
b) False
98. Procurement involves five activities: sourcing, order placement and expediting, supplier
relationship, transportation and receiving.
a) True
b) False
99. Which of the following are the types of logistics?
a) Inbound logistic
b) Outbound logistic
c) Both a&b
d) None of these
100. The functions associated with the materials functions include:
a) Procurement
b) Make or buy
c) Inventory management
d) All of the above
S-2-011212
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