A presentation on skills that are needed for the marketplace. For more information visit www.deniseljackson.com

1. Denise L. Jackson

3. Interviewing

4. This Interview module will
What
have a person knowing what to questions to
do on an interview. The ask on the
interview?
module will tell the person
how to answer the most
popular questions a recruiter
asks and what questions you
should ask on the interview.
There are tips to further help Are you
excited
Your How to
answer
questions
the person get the job as well. about the
After reviewing this module a
position?
Hired on the
interview?
person should have a pretty
good grasp of how to
interview. They should know
how to conduct themselves
from the moment of entering How is your
overall
the potential employer’s appearance?
building to the end of the
interview.

5. Resumes-
Cover
Letters

6. The Resume/Cover Letter
Module will teach a teen Did you triple check your
resume and cover letters for
and young adult how to errors?
build a resume and cover
letter step by step. The
module will also show how
a person who has never
worked will be able to build Did your resume and
a resume as well. The Did you have the You got cover letter entail the
resume has three formats
three basic formats the basic and not
for a resume? unnecessary
that most employers are interview! information?
familiar with such as
chronological, functional
and achievement. The
person will be able to Do you list what
distinguish which format you have
will best serve their needs. accomplished at
past positions?

7. Networking

8. Networking can be the
most rewarding thing as Do you have a
game plan
well as the most when you go to
the networking
frustrating for some event?
people. Most people
cringe when they have to
go to a networking event.
The module will show
strategies in how to use I got some Are you talking
Are you at the
networking to your bar frequently? good to the right
people?
advantage. The module leads!
will give valuable tips and
also a person will have
several scenarios to help
them maneuver the
networking process. Do you have
cards?

9. Dressing for
all
Occasions

10. Teens and young adults will
know how to dress for different Are you
dressing for the
occasions. They will role you want?
understand the differences
between black tie, white tie,
casual, formal, etc. They will
also understand how dressing
correctly can be the difference Do you have
Do you know
in getting the job or not being the difference I got the any doubts
about your
between
considered for the job. It can business casual promotion! wardrobe
during an
and casual?
be the difference of getting the event?
promotion or being looked
over again for a promotion .
After studying this module a
person will know how to dress
in all occasions without feeling What does
your wardrobe
self conscience or unsure. say about you?

11. Human
Resources
Jargon

12. This particular module Do you
understand
is considered a bonus. the language
of health and
Studies have shown that welfare?
teens and young adults
who have never had
benefits will have
questions. We decided How do I
I have
What does all
these
know which
to add this module to is the best
plan for me? benefits!
different
medical plans
mean?
help them understand
the many different plans
and how having benefits
are so important.
Can I cover
anyone on
my plans?

13. Customer
Service

14. Customer Service has to be one
Are you
of the most important aspects smiling when
of any business. It does not you answer
the phone?
matter what you do, customer
service plays a major part. How
you treat customers
determines if they do business
with you again or if they take I received an
Has your boss Do you make
their business elsewhere. It is ever told you
award for my a great
almost certain that every to adjust your outstanding impression
attitude? the first time?
business owner would like to customer
skills?
keep a recurring customer as
oppose to finding a brand new
one. So many businesses
invest a ton of money in
customer service skills because Do customers
ask for you by
it is that important. name?

15. Public Speaking

16. Public speaking is a common
stress for most people. It does
Are you in
not matter if you are a beginner control?
or you have experience,
everyone gets nervous. This
module will show a person hot
to deliver your message for the
intended audience. It has tips
Are you I am
such as how your body language Do people
fidgeting on confident understand
can make or break your speech while you what I am
or how to prepare you voice
address your in what I saying?
audience?
before speaking. The module am saying?
shows you examples of when
you will need to speak in front of
an audience. The module goal
should make a person feel more Are you
making
confident when delivering their others feel
speech. comfortable?

17. Time
Management

18. This module will show how
How can I
to use time management stay on
tools to help be more track?
productive throughout the
day regardless of the task.
We show how
interruptions, meetings How can I
and even procrastination I will tackle accomplish
the hard I hate
everything I
can wreck havoc on the things first!
need to do
interruptions!
things a person needs to today?
do. After this module a
person will have an idea of
how to manage their time
My
more effectively and will be planning
able to decide what is more tools really
help me
important to tackle at the stay focus.
moment.

19. Leadership

20. The Leadership module
Can I
will give traits of an handle
effective leader. There are adversity?
examples of people who
have master the art of
leadership. The module
will show anyone can
Will they Do I have
become a leader because it Do you follow me for what it
communicate
is something a person just well? the quest to takes to be
be the best? a leader?
do. The leadership module
will have different
scenarios so the person can
practice how they will step
up and handle the Do
leaders
situation. make
mistakes?

21. Business
Etiquette
Part 1 and
Part 2

22. The Business Etiquette
modules are very intensive.
They are divided in two parts.
The first part will deal with
Did I
introductions, handshakes, make eye
body language, presence and contact?
rules of email. The second part
will consist of business
entertaining, dining and
business protocol in other
countries. The modules will Was my Did I pick
Did I
break down the rules and how handshake up the
offend
a person should conduct weak or was wrong
him?
it strong? spoon?
themselves in certain
situations. It is so important in
business to have great
manners because ultimately
promotions come more easily I have a
to the person who has them. business
luncheon,
Each module will have a test. am I
prepared?

23. Salesmanship

24. The Salesmanship module Do I hold
will show what skills and my
customer’s
talents are needed to sell attention?
and close the sale. We all
are salesmen. We sell
something everyday. The
module mentions some of
the ways we sell to each Am I a How can I Do I
other. Being a salesman
person of close this know my
integrity? account? product?
takes dedication and it
takes time to conquer it.
The module has different
activities so a person going
over the activities can
Do I dress
assess how they will close the part?
the deal.

25. Relationship

26. The Relationship Module talks
about signs of an abuser to how I think I am
to get along with older
prejudice?
generation in the marketplace.
We explore how to really get
along with others and how to
build lasting relationships with
customers. The module will
show how relationships can
build or tear you down. The
module will also tell you in the Am I Are my Am I
marketplace relationships will communicating
become important because of in all my relationships an
what you will gain from either relationships? healthy? abuser?
your job or your own business.
We will work with so many
people from different
backgrounds, religion, color,
culture, etc. Diversity is huge
now in the marketplace and we
all have to embrace it if we want Do I get along
to get along. with my co-
workers?

27. Goal
Setting

28. The Goal Setting
Module is a powerful Can I do
this?
process for thinking
about your ideal future,
and for motivating a
person to turn their
What do I
vision into reality. We Do I have want to do How do I want
begin by using the my plans to be
laid out? with my remembered?
acronym SMART Goals life?
to help all remember
these characteristics. A
SMART chart is
enclosed with this Are my goals
attainable?
module to get the ball
running.

29. Spirituality

30. The Spirituality Am I making the
Module is a module best use of what
God has given me?
which basically ask
“Is this all there is”.
A person can choose
Is there
to look over this What is something
Why do I
feel the
my
module and answer purpose? more out urge to do
good?
there?
the questions or
they can omit this
entire module.
What
drives my
life?

31. Servitude

32. Our servitude module How can I be a
shows how helping and blessing to
doing things for others others?
makes our lives much
more meaningful and
fulfilled. The module
I enjoy
gives little examples of getting out
Do I I love
doing
how we can begin to of bed in bring joy things for
the
serve others and morning. to others? others.
activities to actually
serve others and then
talk about how a person
I have
feels while helping peace
someone else. and joy.