This document contains personal and professional information about Ashraf Ahmad Saleh Al-Diabat. It includes his contact information, education history, technical skills, languages, work experience and references. He has a BSC degree in Computer Engineering from Jordan University of Science and Technology. His work experience includes roles in technical support, project management and implementation for security, network and customer visit management systems. He is proficient in English and Arabic and has skills in areas like programming, networking, cloud computing and software.

1. Ashraf A.Al-diabat
Abu Dhabi -UAE
0567028558- 0505711725
as.shaikha@hotmail.com
Personal Information
Name: Ashraf Ahmad Saleh Al-Diabat
Nationality: Jordanian
Date & Place of Birth: Al-Ramtha
Sex: Male
D.O.B: 20-12-1990
Marital Status: Single
Religion: Islam
Objective
I am self-motivated, ambitious and eager to learn. I am a responsible individual with strong
communication skills and work ethics besides being creative, focused and highly determined. I am willing
to take responsibility and work independently. At the same time, I can work well in teams.
Looking for both personal and professional growth makes me capable of working confidently under
pressure. Being bilingual gives me the chance to function efficiently in both English and Arabic. My
background and growing up experience has given me a deep insight in the culture and society together
with a wider scope in the world of business.
Education
[July 2008] Secondary school Mosa'ab bin omiar Irbid
Secondary School Certificate - Scientific Stream. Average: 92.3
[2008 – 2013] Jordan University of Science and Technology Irbid
BSC degree in Computer Engineering
Average: 67.6
Languages
English : Excellent in reading and writing
Arabic : Native language.
Technical And Skills
 Self Motivation, Result Oriented, Communication, Teamwork, Work Under Stress, Good
Learning Capability & High Sense of Design.
 Effective at time management and prioritizing tasks to achieve deadlines.
 Customer Visit Management (CVM):
 Implementation, Installation & Support for SW/HW systems within the company scope.

2.  Manage the busy branches in any organization which includes the following modules: * Queuing
Management. * Customer Identification. * RFID System.
 Digital Signage System. * Customer Feedback System. * Centralized Performance Management.:
*What-If-Analysis Planning Module. * CVM SQL Reports Module
 Microsoft Office, Micro-station, with working knowledge on Excel and Expedition.
 Programming Languages: AutoCAD, Web Design (Html), Verilog, PHP, C#.
 Skills: soldering, crimping, face the problems, reading schematic and performing troubleshooting.
 CCNA course.
Preliminary Courses
 Signal & Systems
 Operating System
 Electronics & Digital Electronics
 Networks
 Cloud Computing
 Theory of Probability & Statistics
 Computer Interface Microprocessor
 Electric Drives and Control of Machines
 Computer Control Systems
 Web Design (Html) and Verilog.
Graduated Project
Build an automated on the fly backup system between Android-based smart phones and PCs.
Experience (Training/Activities)
 Technical Systems Engineer in Emirates Desert Technology (Abu Dhabi-UAE ) 4/6/2015 - current
 Support & Implementation for CCTV project within a company:
 Developing project-specific procedures for the work to be carried out.
 Interpreting clients' requirements, identifying and addressing design parameters and engineering
problems and ensuring solutions are implemented.
 Ensuring all justifications for contractual variations during projects are maintained to support
subsequent commercial claims.
 Evaluating, organizing and prioritizing work within the overall project schedule.
 Managing third party contractors to ensure all equipment is fit for purpose.
 Preparing technical offers, RFPs, BOQ and quotations.
 Ability to give training on any level on any of the systems within the company scope.
 Enterprise solutions implementation at the customer side.
 Prepare implementation documents for the carried out projects including all required technical
details with final project acceptance
 Project Manager in Abu Dhabi University: designing, installation ,commissioning and hand over
of Security Access Gate in main campus and dorms
 Project manager of Network, CCTV, IP Telephone , Access Control , Wifi Access Points System
in Embassy of Spain
 Project manager Project manager of Network, CCTV, IP Telephone , Access Control , Wi-Fi
Access Points System in BMJ factory in Ras Al-khaimah

3.  Project Engineer of Customer Visit Management (CVM)in Western region Municipality Abu
Dhabi in seven branches
 Technical Support Engineer at MAF (Amman -Jordan) - 1/8/2013 - 30/7/2014
 Taking care of the client complains and resolves it.
 Respond to requests for technical assistance in person, via phone, electronically
 Diagnose and resolve technical hardware and software issues
 Research questions using available information resources
 Advise user on appropriate action
 Follow standard help desk procedures
 Administer help desk software
 Redirect problems to correct resource
 Identify and escalate situations requiring urgent attention
 Track and route problems and requests and document resolutions
 Prepare activity reports
 Inform management of recurring problems
 Stay current with system information, changes and updates
References
Available upon request.