Engaging Teens in STEM
•Download as PPTX, PDF•
0 likes•112 views
This document discusses engaging teens in STEM through Teen Science Cafés. It provides information on what a Teen Science Café is and how to plan one, including recruiting scientists, training them to communicate with teens, developing hands-on activities, and running a sample presentation. The document also describes breakout discussion sessions focused on teen leaders, recruiting scientists, helping scientists create engaging cafés, and choreographing a café. Resources for starting your own Teen Science Café are provided.
Report
Share
Report
Share
Recommended
A Collaborative Model to Enhance STEM in Libraries with a Focus on Reaching U...
Hall M. K., Mayhew M. A., Madrid T. M. (2015)
A Collaborative Model to Enhance STEM in Libraries with a Focus on Reaching Under-served Groups
The Teen Science Café Network
Smart Spaces for Small Libraries
Presented by Betha Gutsche at ARSL, 9 September 2017, St. George, Utah (USA).
Learn from the dynamic experiences of fifteen small libraries, who reimagined and reconfigured “smart spaces,” where community members co-create, participate in hands-on learning, and strengthen social connections. You’ll learn how to uncover community needs, interpret the input, generate ideas and prototype those ideas with simple, low-cost materials. It’s transformation!
Volunteer presentation (Old version)
The document describes the volunteer program at the ScienceWorks Museum. It outlines the museum's mission to inspire wonder and creative exploration through interactive science and arts experiences. Volunteers are key to the museum's operations, having initially retrofitted the building and created exhibits, and now assisting over 100,000 annual visitors. The summary describes various volunteer roles from leading school tours and summer camps to maintaining exhibits. Benefits for volunteers include training, discounts, and recognizing their important contributions.
An exploration of best practices in library service to parents and children 0-12
This document discusses best practices for serving parents and children ages 0-12. It recommends identifying the client group's culture, goals, and community stakeholders. Needs are determined through interviews, focus groups, and surveys of parents, children, and stakeholders like educators. International guidelines emphasize facilitating access to information, literacy, and lifelong learning. Examples describe implementing curriculum support, information literacy, and digital literacy programs. The conclusion states that understanding client goals helps determine needs and allows libraries to act as a resource bridge for success.
If not for the lib 5
The document discusses makerspaces in public libraries and how they promote innovation and access to technology. It provides examples of the types of makerspaces and tools available at the Fayetteville Free Library, including a creation lab, fab lab, and family room. The library aims to provide free and open access to content, technology, spaces and community through its makerspaces and programming in order to help community members transform their own lives.
Children's Science Center
Presentation made to the members of the Northern Virginia Regional Commission regarding a proposed Children's Science Center.
NoVa and Science Cafes: a Flexible Model for Public Engagement of Science
Science cafes aim to engage non-scientists in science discussions in a casual atmosphere over food and drinks. Evaluations found that cafes are effective at reaching new audiences and helping attendees learn and retain information on science topics. The NOVA/SPS partnership launched a series of "Cosmic Cafes" centered around episodes of the NOVA series "Fabric of the Cosmos" to generate public discussions on quantum and cosmological topics. Organizers and attendees saw value in the informal setting for bridging divides between scientists and the public.
Finland Address Tood 2009 Presentation Final
Seeking the Meaning of the School Library Dr. Ross Todd, chef för Center for international Scholarship in School Libraries vid Rutgers University, New Jersey
Recommended
A Collaborative Model to Enhance STEM in Libraries with a Focus on Reaching U...
Hall M. K., Mayhew M. A., Madrid T. M. (2015)
A Collaborative Model to Enhance STEM in Libraries with a Focus on Reaching Under-served Groups
The Teen Science Café Network
Smart Spaces for Small Libraries
Presented by Betha Gutsche at ARSL, 9 September 2017, St. George, Utah (USA).
Learn from the dynamic experiences of fifteen small libraries, who reimagined and reconfigured “smart spaces,” where community members co-create, participate in hands-on learning, and strengthen social connections. You’ll learn how to uncover community needs, interpret the input, generate ideas and prototype those ideas with simple, low-cost materials. It’s transformation!
Volunteer presentation (Old version)
The document describes the volunteer program at the ScienceWorks Museum. It outlines the museum's mission to inspire wonder and creative exploration through interactive science and arts experiences. Volunteers are key to the museum's operations, having initially retrofitted the building and created exhibits, and now assisting over 100,000 annual visitors. The summary describes various volunteer roles from leading school tours and summer camps to maintaining exhibits. Benefits for volunteers include training, discounts, and recognizing their important contributions.
An exploration of best practices in library service to parents and children 0-12
This document discusses best practices for serving parents and children ages 0-12. It recommends identifying the client group's culture, goals, and community stakeholders. Needs are determined through interviews, focus groups, and surveys of parents, children, and stakeholders like educators. International guidelines emphasize facilitating access to information, literacy, and lifelong learning. Examples describe implementing curriculum support, information literacy, and digital literacy programs. The conclusion states that understanding client goals helps determine needs and allows libraries to act as a resource bridge for success.
If not for the lib 5
The document discusses makerspaces in public libraries and how they promote innovation and access to technology. It provides examples of the types of makerspaces and tools available at the Fayetteville Free Library, including a creation lab, fab lab, and family room. The library aims to provide free and open access to content, technology, spaces and community through its makerspaces and programming in order to help community members transform their own lives.
Children's Science Center
Presentation made to the members of the Northern Virginia Regional Commission regarding a proposed Children's Science Center.
NoVa and Science Cafes: a Flexible Model for Public Engagement of Science
Science cafes aim to engage non-scientists in science discussions in a casual atmosphere over food and drinks. Evaluations found that cafes are effective at reaching new audiences and helping attendees learn and retain information on science topics. The NOVA/SPS partnership launched a series of "Cosmic Cafes" centered around episodes of the NOVA series "Fabric of the Cosmos" to generate public discussions on quantum and cosmological topics. Organizers and attendees saw value in the informal setting for bridging divides between scientists and the public.
Finland Address Tood 2009 Presentation Final
Seeking the Meaning of the School Library Dr. Ross Todd, chef för Center for international Scholarship in School Libraries vid Rutgers University, New Jersey
Science Action Groups - Design Challenge
The document discusses the Science Action Club program at the California Academy of Sciences, which aims to spark youth interest in science through hands-on, inquiry-based learning. The program provides professional development for afterschool staff and offers a STEM curriculum for students in grades 6-8 linked to citizen science projects. The approach focuses on design challenge learning, giving youth opportunities to brainstorm, problem-solve, and discuss their ideas and designs. Staff are provided with strategies to support and challenge youth through the process, such as asking questions, encouraging wild ideas, and recognizing achievements.
Collaboration by Design 2018: Library as Hub for Creative Problem-Solving Space
Julia Maddox, Director, iZone; Mary Ann Mavrinac, Dean of Libraries; and Elliot Felix presented Library as Hub for Creative Problem-Solving Space at the 2018 Collaboration by Design conference.
10 Reasons I'm Excited to be a Modern Librarian
The document is a keynote presentation about the top 10 reasons to be excited about being a modern librarian. Some of the key points included are that libraries are embracing technology to offer new services like enriched online catalogs and social media pages while still upholding tradition, libraries are finding new ways to partner with their communities through outreach, and libraries continue to be community centers that inspire loyalty by offering something for everyone.
Tech access on a budget: #ALSC14
Have you ever wanted to bring new technologies like iPads, podcasting or video editing labs to the children and teens in your libraries, but felt like you can't even enter the discussion because funding is so tight? This program from the 2014 ALSC Institute addresses those concerns.
Capstone Presentation
This presentation summarizes Jan Brooks' capstone portfolio. The portfolio includes an introduction to her website containing artifacts from her library science program. Two key artifacts are presented: an information needs assessment of Olathe, Kansas that makes recommendations to improve library services, and a presentation on international chick lit that communicated information effectively. Jan reflects on having met the eight outcomes of her academic program and how the portfolio experience will help her professionally and personally as a librarian committed to resource sharing and serving patrons.
Travelling Librarian 2015 Presentation - Frances Tout
Community engagement projects in United States public libraries - a study tour sponsored by the Chartered Institute of Library and Information Professionals (Cilip) and the English Speaking Union (ESU).
Community Discovery and Ideation: Creating Smart Libraries
This document discusses how small libraries can create "smart spaces" through community discovery, ideation, and prototyping. It encourages libraries to authentically engage the community to understand needs and aspirations. Tools like interviews, surveys and workshops help with discovery. Ideas are then brainstormed and prototypes created to test concepts. Examples show how libraries have transformed unused spaces into active learning areas based on community input, like makerspaces, gardens, and tech labs. The process empowers communities and ensures the library remains relevant.
Big Talk From Small Libraries 2019: Make a Mini Makerspace
Britney Musial, Teen/Tween Librarian, and Lizzy Boden, Adult Services Librarian, North Riverside Public Library, North Riverside, IL (Population served: 7,000)
Big Talk From Small Libraries 2019
February 22, 2019
http://nlcblogs.nebraska.gov/bigtalk
Spring 2015 MLA CSD Newsletter
This document is a newsletter from the Children's Services Division (CSD) of the Maryland Library Association. It discusses upcoming CSD events, including conferences in April and June. It also shares news from libraries around the state, such as a Black History Month program for young inventors in Cecil County and an Acts of Kindness Club in Harford County. The newsletter encourages donations to an ice cream basket for a silent auction and seeks volunteers for the 2016 Blue Crab Young Reader Award committee. In addition, it provides details on registering for webinars and the annual MLA conference in May.
Observ8, North Ayrshire
Melanie West, Audience Development Manager at North Ayrshire on offering young people the opportunity to comment in and shape services available to them
Capstone_Presentation
This presentation summarizes Jan Brooks' capstone portfolio. The portfolio includes an introduction to Jan's background and experience, as well as artifacts demonstrating her mastery of various information literacy competencies. Two of the artifacts are summarized in more detail: an information needs assessment conducted for the Olathe, Kansas public library system, and an analysis of international chick lit genres. Jan reflects on having achieved the eight stated learning outcomes and how the experience has helped her both professionally and personally.
BC week 2
This document provides an agenda and information for a junior/intermediate language arts professional development session. The agenda includes discussing social justice picture books, the Ontario curriculum, the Truth and Reconciliation Commission, inquiry questions like KWL and KWHLAQ, and questioning in 21st century classrooms. Housekeeping items are also addressed like name cards and sign-up sheets. Resources on social justice issues covered in the ETFO Voice publication and an resource on social justice lessons are shared. Expectations for professional learning conversations and literacy leaders are reviewed.
The Library Space as a Means of marketing: Case Study: Designing the Library ...
The Library Space as a Means of marketing: Case Study: Designing the Library ...Scottish Library & Information Council (SLIC), CILIP in Scotland (CILIPS)
To (too?) Public: library Marketing and Public Relations in Public Libraries Today. Presentation by Virpi Launonen, Director
of Mikkeli City Library, Southern Savo Regional Library, FinlandWebinar201302
The document discusses best practices for public libraries to provide workforce development services in their communities. It recommends that libraries form partnerships with local workforce agencies, offer a variety of classes on job skills, cater to different needs of patrons, and integrate library resources to help the unemployed and underemployed. The presenter provides tips on selecting partners and classes, dealing with patrons, knowing your limits, and finding resources and support.
World cafe Protocol
The World Café is a structured conversational process that creates a living network of ideas around important questions. It involves participants moving between small group discussions in rounds, with each round focusing on a new question. The goal is to cross-pollinate ideas and connect insights across groups. World Cafés are held in a relaxed environment with food and art to encourage informal and reflective conversations. Table hosts help welcome newcomers, share main ideas between rounds, and encourage linking discussions to previous conversations and questions.
Abels howarth-smith-webinar slides-march_2017 (1)
This document summarizes the key points from a project aimed at re-visioning library and information science education. It discusses gathering input on needed skills from professionals and identifying critical thinking, technology skills, data analysis, advocacy, and leadership as most important. It emphasizes designing curricula focused on innovation, collaboration across disciplines, and preparing graduates to lead future information organizations. The project outputs included a podcast highlighting non-traditional careers for LIS graduates in areas like data science, archives, and entrepreneurship. A website was also created to promote awareness of career opportunities.
Abels howarth-smith-webinar slides-march_2017
This document summarizes the key points from a project aimed at re-visioning library and information science education. It discusses gathering input on needed skills from professionals and identifying critical thinking, technology skills, data analysis, advocacy, and leadership as most important. It emphasizes designing curricula focused on innovation, collaboration across disciplines, and preparing graduates to lead future information organizations. The project outputs included a podcast highlighting non-traditional careers for LIS graduates in areas like data science, archives, and entrepreneurship. A website was also created to promote awareness of career opportunities.
World Cafe Protocol
A World Café is a structured conversational process that allows groups to discuss important questions. It involves multiple rounds of conversation at tables on related topics, with participants switching tables between rounds. The goal is to cross-pollinate ideas and explore issues from different perspectives. Effective hosting involves setting up a relaxed environment, asking thought-provoking questions, allowing time for reflection, and helping participants connect ideas from different conversations.
Interpretive Site Coalition 2015 Conference
- The document announces an interpretive conference to take place on February 19, 2015 at Ernie Miller Nature Center in Olathe, KS from 8:00 am to 4:30 pm.
- The keynote speaker will be Lisa Lacombe who will give a presentation titled "Conservation Aesthetic: Of Trophies and Higher Self Actualization".
- The day will include sessions on various interpretive topics presented by members of the Interpretive Site Coalition (ISC), as well as a share affair, lunch, silent auction, and closing remarks. Registration is required and includes breakfast and lunch.
World Cafe Protocol
The World Café is a method for fostering collaborative dialogue around important questions. It involves hosting conversations in a cafe-like setting in rounds of discussion at tables. Participants discuss questions, share ideas, and build on previous discussions. Table hosts help welcome newcomers, share main ideas, and encourage connections across conversations. The goal is to generate knowledge and possibilities for action through an informal exchange of perspectives.
Circulation Bootcamp for portal
Circulation Boot Camp provides training on circulation policies and workflows. It covers topics like checking materials in and out, renewing items, placing holds, and handling fines and fees. Trainees learn the proper procedures for common circulation issues like missing items, damaged materials, and claims returns. The training emphasizes good customer service, from being empathetic about fines to helping patrons find materials.
Budget with a spreadsheet
The document provides steps for creating a budget using a spreadsheet: 1) determine monthly income and expenses like bills, debts, and average spending; 2) enter this financial information into a spreadsheet to calculate the bottom line and see if income exceeds or is less than expenses; 3) if expenses are too high, make adjustments by cutting costs or increasing income; 4) regularly track expenses and adjust the budget as finances change over time to maintain a balanced budget. The spreadsheet allows easy organization and monitoring of finances to build wealth and get out of debt.
More Related Content
Similar to Engaging Teens in STEM
Science Action Groups - Design Challenge
The document discusses the Science Action Club program at the California Academy of Sciences, which aims to spark youth interest in science through hands-on, inquiry-based learning. The program provides professional development for afterschool staff and offers a STEM curriculum for students in grades 6-8 linked to citizen science projects. The approach focuses on design challenge learning, giving youth opportunities to brainstorm, problem-solve, and discuss their ideas and designs. Staff are provided with strategies to support and challenge youth through the process, such as asking questions, encouraging wild ideas, and recognizing achievements.
Collaboration by Design 2018: Library as Hub for Creative Problem-Solving Space
Julia Maddox, Director, iZone; Mary Ann Mavrinac, Dean of Libraries; and Elliot Felix presented Library as Hub for Creative Problem-Solving Space at the 2018 Collaboration by Design conference.
10 Reasons I'm Excited to be a Modern Librarian
The document is a keynote presentation about the top 10 reasons to be excited about being a modern librarian. Some of the key points included are that libraries are embracing technology to offer new services like enriched online catalogs and social media pages while still upholding tradition, libraries are finding new ways to partner with their communities through outreach, and libraries continue to be community centers that inspire loyalty by offering something for everyone.
Tech access on a budget: #ALSC14
Have you ever wanted to bring new technologies like iPads, podcasting or video editing labs to the children and teens in your libraries, but felt like you can't even enter the discussion because funding is so tight? This program from the 2014 ALSC Institute addresses those concerns.
Capstone Presentation
This presentation summarizes Jan Brooks' capstone portfolio. The portfolio includes an introduction to her website containing artifacts from her library science program. Two key artifacts are presented: an information needs assessment of Olathe, Kansas that makes recommendations to improve library services, and a presentation on international chick lit that communicated information effectively. Jan reflects on having met the eight outcomes of her academic program and how the portfolio experience will help her professionally and personally as a librarian committed to resource sharing and serving patrons.
Travelling Librarian 2015 Presentation - Frances Tout
Community engagement projects in United States public libraries - a study tour sponsored by the Chartered Institute of Library and Information Professionals (Cilip) and the English Speaking Union (ESU).
Community Discovery and Ideation: Creating Smart Libraries
This document discusses how small libraries can create "smart spaces" through community discovery, ideation, and prototyping. It encourages libraries to authentically engage the community to understand needs and aspirations. Tools like interviews, surveys and workshops help with discovery. Ideas are then brainstormed and prototypes created to test concepts. Examples show how libraries have transformed unused spaces into active learning areas based on community input, like makerspaces, gardens, and tech labs. The process empowers communities and ensures the library remains relevant.
Big Talk From Small Libraries 2019: Make a Mini Makerspace
Britney Musial, Teen/Tween Librarian, and Lizzy Boden, Adult Services Librarian, North Riverside Public Library, North Riverside, IL (Population served: 7,000)
Big Talk From Small Libraries 2019
February 22, 2019
http://nlcblogs.nebraska.gov/bigtalk
Spring 2015 MLA CSD Newsletter
This document is a newsletter from the Children's Services Division (CSD) of the Maryland Library Association. It discusses upcoming CSD events, including conferences in April and June. It also shares news from libraries around the state, such as a Black History Month program for young inventors in Cecil County and an Acts of Kindness Club in Harford County. The newsletter encourages donations to an ice cream basket for a silent auction and seeks volunteers for the 2016 Blue Crab Young Reader Award committee. In addition, it provides details on registering for webinars and the annual MLA conference in May.
Observ8, North Ayrshire
Melanie West, Audience Development Manager at North Ayrshire on offering young people the opportunity to comment in and shape services available to them
Capstone_Presentation
This presentation summarizes Jan Brooks' capstone portfolio. The portfolio includes an introduction to Jan's background and experience, as well as artifacts demonstrating her mastery of various information literacy competencies. Two of the artifacts are summarized in more detail: an information needs assessment conducted for the Olathe, Kansas public library system, and an analysis of international chick lit genres. Jan reflects on having achieved the eight stated learning outcomes and how the experience has helped her both professionally and personally.
BC week 2
This document provides an agenda and information for a junior/intermediate language arts professional development session. The agenda includes discussing social justice picture books, the Ontario curriculum, the Truth and Reconciliation Commission, inquiry questions like KWL and KWHLAQ, and questioning in 21st century classrooms. Housekeeping items are also addressed like name cards and sign-up sheets. Resources on social justice issues covered in the ETFO Voice publication and an resource on social justice lessons are shared. Expectations for professional learning conversations and literacy leaders are reviewed.
The Library Space as a Means of marketing: Case Study: Designing the Library ...
The Library Space as a Means of marketing: Case Study: Designing the Library ...Scottish Library & Information Council (SLIC), CILIP in Scotland (CILIPS)
To (too?) Public: library Marketing and Public Relations in Public Libraries Today. Presentation by Virpi Launonen, Director
of Mikkeli City Library, Southern Savo Regional Library, FinlandWebinar201302
The document discusses best practices for public libraries to provide workforce development services in their communities. It recommends that libraries form partnerships with local workforce agencies, offer a variety of classes on job skills, cater to different needs of patrons, and integrate library resources to help the unemployed and underemployed. The presenter provides tips on selecting partners and classes, dealing with patrons, knowing your limits, and finding resources and support.
World cafe Protocol
The World Café is a structured conversational process that creates a living network of ideas around important questions. It involves participants moving between small group discussions in rounds, with each round focusing on a new question. The goal is to cross-pollinate ideas and connect insights across groups. World Cafés are held in a relaxed environment with food and art to encourage informal and reflective conversations. Table hosts help welcome newcomers, share main ideas between rounds, and encourage linking discussions to previous conversations and questions.
Abels howarth-smith-webinar slides-march_2017 (1)
This document summarizes the key points from a project aimed at re-visioning library and information science education. It discusses gathering input on needed skills from professionals and identifying critical thinking, technology skills, data analysis, advocacy, and leadership as most important. It emphasizes designing curricula focused on innovation, collaboration across disciplines, and preparing graduates to lead future information organizations. The project outputs included a podcast highlighting non-traditional careers for LIS graduates in areas like data science, archives, and entrepreneurship. A website was also created to promote awareness of career opportunities.
Abels howarth-smith-webinar slides-march_2017
This document summarizes the key points from a project aimed at re-visioning library and information science education. It discusses gathering input on needed skills from professionals and identifying critical thinking, technology skills, data analysis, advocacy, and leadership as most important. It emphasizes designing curricula focused on innovation, collaboration across disciplines, and preparing graduates to lead future information organizations. The project outputs included a podcast highlighting non-traditional careers for LIS graduates in areas like data science, archives, and entrepreneurship. A website was also created to promote awareness of career opportunities.
World Cafe Protocol
A World Café is a structured conversational process that allows groups to discuss important questions. It involves multiple rounds of conversation at tables on related topics, with participants switching tables between rounds. The goal is to cross-pollinate ideas and explore issues from different perspectives. Effective hosting involves setting up a relaxed environment, asking thought-provoking questions, allowing time for reflection, and helping participants connect ideas from different conversations.
Interpretive Site Coalition 2015 Conference
- The document announces an interpretive conference to take place on February 19, 2015 at Ernie Miller Nature Center in Olathe, KS from 8:00 am to 4:30 pm.
- The keynote speaker will be Lisa Lacombe who will give a presentation titled "Conservation Aesthetic: Of Trophies and Higher Self Actualization".
- The day will include sessions on various interpretive topics presented by members of the Interpretive Site Coalition (ISC), as well as a share affair, lunch, silent auction, and closing remarks. Registration is required and includes breakfast and lunch.
World Cafe Protocol
The World Café is a method for fostering collaborative dialogue around important questions. It involves hosting conversations in a cafe-like setting in rounds of discussion at tables. Participants discuss questions, share ideas, and build on previous discussions. Table hosts help welcome newcomers, share main ideas, and encourage connections across conversations. The goal is to generate knowledge and possibilities for action through an informal exchange of perspectives.
Similar to Engaging Teens in STEM (20)
Collaboration by Design 2018: Library as Hub for Creative Problem-Solving Space
Collaboration by Design 2018: Library as Hub for Creative Problem-Solving Space
Travelling Librarian 2015 Presentation - Frances Tout
Travelling Librarian 2015 Presentation - Frances Tout
Community Discovery and Ideation: Creating Smart Libraries
Community Discovery and Ideation: Creating Smart Libraries
Big Talk From Small Libraries 2019: Make a Mini Makerspace
Big Talk From Small Libraries 2019: Make a Mini Makerspace
The Library Space as a Means of marketing: Case Study: Designing the Library ...
The Library Space as a Means of marketing: Case Study: Designing the Library ...
More from Kayci Barnett
Circulation Bootcamp for portal
Circulation Boot Camp provides training on circulation policies and workflows. It covers topics like checking materials in and out, renewing items, placing holds, and handling fines and fees. Trainees learn the proper procedures for common circulation issues like missing items, damaged materials, and claims returns. The training emphasizes good customer service, from being empathetic about fines to helping patrons find materials.
Budget with a spreadsheet
The document provides steps for creating a budget using a spreadsheet: 1) determine monthly income and expenses like bills, debts, and average spending; 2) enter this financial information into a spreadsheet to calculate the bottom line and see if income exceeds or is less than expenses; 3) if expenses are too high, make adjustments by cutting costs or increasing income; 4) regularly track expenses and adjust the budget as finances change over time to maintain a balanced budget. The spreadsheet allows easy organization and monitoring of finances to build wealth and get out of debt.
Facilitated customer service
The document outlines four steps for facilitated customer service at a library: 1) Initiate where staff is available to initiate friendly service, 2) Communicate by providing informative options and ensuring customers find items, 3) Elevate where staff masters handing customers off, and 4) Motivate by upselling to drive results such as circulation, program attendance, visits, and computer use. The most important skills for library work are customer service and computers.
Creating an online portfolio
The document discusses how to create an online portfolio to use when applying for jobs. It recommends using an online portfolio to showcase work examples, demonstrate technology skills, and expand beyond the one page limit of a traditional resume. It provides steps for creating a portfolio, including choosing a hosting service like LinkedIn, Google Sites, or PBWorks. It also covers gathering content, adding a headshot, and tips for optimization to improve searchability when potential employers search online for candidates.
Serving with cheer and empathy pccld staff day
This document outlines techniques for improving customer service through attentive listening. It discusses how listening can help connect with customers, find common ground, and make adjustments to communication style. Some barriers to listening include noisy environments, prejudice, multi-tasking and distractions. Steps to better listening include stopping what you are doing, preparing to listen, giving full attention, paraphrasing to ensure understanding, and practicing these techniques. When dealing with customers, listening and paraphrasing feelings shows empathy, giving full attention shows respect, and responding with "I" statements about actions being taken can help address the customer's needs while still enforcing policies.
New loan rules
The document discusses new loan rules proposed by a library to increase circulation to 1.9 million. The current rules have various limits and fees for different materials. The new rules simplify this to two categories: books/audio have a 21 day loan with a 50 item limit, while DVDs/games have a 7 day loan with a 15 item limit. Both have a 25 item checkout limit, 6 renewals allowed, and 10 cents per day late fees up to $3. The new rules aim to increase access and circulation by making the rules easier for patrons to understand.
Bike locks
This document discusses a proposal for the library to offer bike locks for customers to checkout. It outlines problems customers currently face when bringing bikes to the library without locks. It then considers what other libraries are doing, different types of locks to purchase, costs, legal issues, and proposed checkout procedures. The next steps are to discuss the feasibility of the procedures, purchase locks, catalog them, and distribute to branches for a pilot program.
How to say no by saying yes
This document outlines techniques for improving customer service through attentive listening. It discusses how listening is an important skill for library paraprofessionals and the benefits of listening, such as improving relationships and reducing stress. However, listening can be difficult due to distractions and multi-tasking. The document provides steps for better listening, including giving the speaker full attention and paraphrasing to understand them. It explains how listening can help customers feel respected and heard by addressing their underlying needs for empathy and respect. Role-playing examples demonstrate how to redirect complaints and say no through empathetic listening.
Movie editing 101
This document provides an introduction to movie editing for beginners. It discusses choosing editing software based on your computer, budget, and skill level. Popular free options for PC and Mac include Windows Movie Maker, iMovie, and online tools like WeVideo. The document also covers transferring files, basic editing terms, adding audio/music, exporting videos, and free online resources for editing and hosting videos. The overall message is that with the right free tools and resources, beginners can easily create and share homemade movies.
Shelving training
The document provides guidelines for properly shelving items in a library to ensure materials can be easily found by customers and staff. It explains how to organize materials by genre, author name, and Dewey Decimal system. Key points include labeling items clearly, shelving in the correct alphabetical or numerical order, straightening shelves, and referring customers to staff as needed. The goal is accurate shelving to improve the library experience for all.
Training certificates
I have completed various training certificates to further my education and career. These certificates demonstrate my commitment to continually developing new skills and knowledge through lifelong learning. They highlight areas such as business, technology, and personal development that I have studied to enhance my qualifications and remain up-to-date in a changing workplace.
More from Kayci Barnett (11)
Recently uploaded
Main Java[All of the Base Concepts}.docx
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
BBR 2024 Summer Sessions Interview Training
Qualitative research interview training by Professor Katrina Pritchard and Dr Helen Williams
How to Setup Warehouse & Location in Odoo 17 Inventory
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
Your Skill Boost Masterclass: Strategies for Effective Upskilling
Your Skill Boost Masterclass: Strategies for Effective UpskillingExcellence Foundation for South Sudan
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Aberdeen
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar KanvariaPollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...National Information Standards Organization (NISO)
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.How to Build a Module in Odoo 17 Using the Scaffold Method
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
Walmart Business+ and Spark Good for Nonprofits.pdf
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Hindi varnamala | hindi alphabet PPT.pdf
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
How to Make a Field Mandatory in Odoo 17
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
The History of Stoke Newington Street Names
Presented at the Stoke Newington Literary Festival on 9th June 2024
www.StokeNewingtonHistory.com
Recently uploaded (20)
How to Setup Warehouse & Location in Odoo 17 Inventory
How to Setup Warehouse & Location in Odoo 17 Inventory
Your Skill Boost Masterclass: Strategies for Effective Upskilling
Your Skill Boost Masterclass: Strategies for Effective Upskilling
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
Pollock and Snow "DEIA in the Scholarly Landscape, Session One: Setting Expec...
How to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold Method
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
Walmart Business+ and Spark Good for Nonprofits.pdf
Walmart Business+ and Spark Good for Nonprofits.pdf
Film vocab for eal 3 students: Australia the movie
Film vocab for eal 3 students: Australia the movie
Engaging Teens in STEM
- 1. Engaging Teens in STEM Through Teen Science Cafés Kayci Barnett MLIS, Pueblo City County Library District, & Smart Alecks Teen Café Dr. Michelle Hall, Teen Science Cafe Network Dr. Stacey Forsyth, CU Science Discovery Dr. Kathryn Penzkover, CU Science Discovery
- 2. What is a Teen Science Café? ● Planning ● Alternative Formats ● Day of
- 3. Pueblo Library’s Smart Aleck Teen Science Café
- 4. Pueblo Library’s Smart Aleck Teen Science Café
- 5. Science Discovery Teen Cafe
- 6. Recruiting & Preparing Scientists Science communication training Developing hands-on activity Run through presentation
- 8. Breakout Discussions In groups of 10 panelists will rotate every 10 minutes to discuss and brainstorm options in 4 key areas of a café: ● Teen Leaders - Kayci ● Recruiting Scientists - Stacey ● Help Scientists create engaging cafés - Kat ● Choreography of a Café - Michelle
- 10. Next Steps Write down 3 action items you can do to get the ball rolling for your Teen Science Café!
- 11. Resources for Starting Your Own Teen Science Café http://bit.ly/2geS8cN
Editor's Notes
- Michelle Intros Panel
- Michelle - Different Designs, core principles, impacts
- Kayci - talks about library’s cafe, and getting teens involved in running it.
- Kayci - talks about library’s cafe, and getting teens involved in running it.
- Stacey: Background about Science Discovery Cafe - location, types of activities, field trips
- Kat: Preparing scientists Communication activities Developing an engaging activity