Are you aware that some UiPath products are approaching their end-of-support date? End of support means that certain support options will no longer be available, and there may be risks associated with continuing to use the product after this date.
To support you in this journey, we invited hand-picked industry experts that went through the challenge and opportunity to transition to the latest versions. They're willing to take you through what was their reality in moving on to new product versions, the lessons that they learned, and how to do it with ease and the best possible outcome. Join them in this dedicated session - details of the session and event page
Join us in this session to learn how to "Never Upgrade Again."
Agenda
A brief overview of the product that's going to end of support
What's End of Support:
Understand what end of support means.
The impact on the product, the risks associated with continuing to use the product after the end of the support date
UiPath Support Periods like Mainstream, Extended, Out of Support
What support options will no longer be available?
Upcoming deprecations
Deprecated features and capabilities
Timeline & Alternatives:
Find out the timeline and products which will be reaching the end of the support date.
Understand the steps UiPath has taken to inform customers about the end of support.
Learn options that are available to you, upgrading to a newer version, migration, and benefits of each option, and resources available.
Direct and intermediate upgrade paths
How to “Never Upgrade Again”
Benefits of Staying Current:
Learn the benefits of staying current with technology and why it's important for you to upgrade or migrate to newer products.
Understand how new features and functionality can improve your experience and help you be more productive.
Best practices for staying current:
Guidance on best practices for staying updated and current with UiPath products.
Useful Resources :
Orchestrator Standalone User Guide
Out of Support Versions
Deprecation Timeline
Product Lifecycle
Automation Suite Installation Guide
Automation Cloud Admin Guide
Compatibility Matrix
3. 3
● UiPath Support Periods
● Active Support Periods: Mainstream vs. Extended
● What is End of Support?
● Timeline & Alternatives
● Benefits of Staying Current
● Staying Current: Best Practices
Agenda Slide
4. 4
General Availability Support
• UiPath issues Fast Track Support (FTS) and Long-Term Support (LTS)
versions of UiPath on-premises products.
• Each FTS and LTS versions will benefit from Mainstream and Extended
support based on the table above.
• Starting with the 2022.4 release, all future versions will benefit from
LTS support. All on-premises Enterprise releases will receive two
years of Mainstream support and one year of Extended support.
UiPath Support Periods
Support Type Mainstream Support Extended Support
FTS 6 months from the release date 6 months from the end of
Mainstream support
LTS 24 months from the release
date
12 months from the end of
Mainstream support
5. 5
Mainstream Extended
• Products are fully supported
• UiPath will provide customers
with Incident support, bug
fixes/workarounds, security
updates and responses to
Service Requests.
• On conclusion of Mainstream
support period, customers will need
to update to a version available in
Mainstream support to remain fully
supported.
• Products will only receive partial support
• UiPath will provide customers
Incident support and critical security
fixes on a commercially reasonable
basis.
• Troubleshooting may include
recommendations to update to a
version available in Mainstream
support.
• On conclusion of Extended support
period, Customer is required to
update to a version available in
Mainstream or Extended support.
Active Support Periods
6. 6
What is End of Support?
A product that is considered ‘Out of
Support’ in the product lifecycle
means that UiPath will no longer
provide any type of support. You
must upgrade to a version that is
available in Mainstream or Extended
support to receive support.
To check the list of Out of Support version, see the
Out of Support versions page here.
7. 7
Upcoming Deprecations
AI Center Automation Suite Document
Understanding
Insights Orchestrator
1. Python37
• Deprecation
announced on: January
2023
• Scheduled deprecation
date: June 2023
• Notes: To avoid any
interruption in your AI
Center experience, we
have new version of the
models, and we strongly
encourage you to use
them. To avoid any
issues, we recommend
moving your own
packages from Python37
to Python38.
1. Internal Docker
Registry
• Deprecation announced
on: April 2023
• Scheduled deprecation
date: June 2023
• Notes: We recommend
using an external Docker
registry. See how to
configure an external
Docker registry in a
single-node or multi-node
installation of 2023.4
Automation Suite.
1. Invoices
Australia –
Out-of-the-
box-pre-
trained ML
Package
• Deprecation
announced on:
November 2022
• Scheduled
deprecation
date: April 2023
• Notes: We
recommend
using the
Invoices ML
Package.
1. Insights Data
Model –
Robot Logs
dimensions
(Raw
Message)
• Deprecation
announced on:
Insights
2022.10.0
Release Notes
• Scheduled
deprecation
date: April 2023
1. Transaction Final State
Alteration via API
• Deprecation announced on:
January 2023
• Scheduled deprecation date:
April 2023 (for enterprise users)
• Notes: We recommend setting
the Output and Analytics data
regardless of the transaction
status.
2. Support for Windows
Server 2012 and IIS 8.5
• Deprecation announced on:
January 2023
• Scheduled deprecation date:
April 2023 (for enterprise users)
• Notes: We recommend setting
the Output and Analytics data
regardless of the transaction
status.
8. 8
Upcoming Deprecations (continued)
Insights Orchestrator Test Manager Process Mining
1. Insights Data Model –
Robot Logs dimensions
(Raw Message)
• Deprecation announced on:
Insights 2022.10.0 Release
Notes
• Scheduled deprecation date:
April 2023
1. Transaction Final State
Alteration via API
• Deprecation announced on:
January 2023
• Scheduled deprecation date:
April 2023 (for enterprise users)
• Notes: We recommend setting the
Output and Analytics data
regardless of the transaction
status.
2. Support for Windows Server
2012 and IIS 8.5
• Deprecation announced on:
January 2023
• Scheduled deprecation date:
April 2023 (for enterprise users)
• Notes: We recommend setting the
Output and Analytics data
regardless of the transaction
status.
1. API V1
• Deprecation
announced on: Test
Manager 2022.10
Release Notes &
Test Manager Cloud
Release Notes
• Scheduled
deprecation date:
April 2023
(Standalone) &
March 2023 (Cloud)
• Notes: See the
following topics:
• Version-based API
(Standalone)
• Version-based API
(Cloud)
• Make sure to
update your API
version.
1. Process Graph Layout
• Deprecation announced on: Process
Mining Cloud Release & Notes – February
2023
• Scheduled deprecation date: October
2023 (Cloud & Automation Suite 2023.10)
• Notes: With the introduction of TRACY, all
new process apps will use TRACY for the
process graph layout. Existing process apps will
continue to work in Process Mining (Cloud) until
October 2023. Recreate or migrate your
process apps before October 2023, to make
sure the process apps are still accessible. See
Migrating apps for the new process graph
layout.
2. Old Data Uploading Settings
• Deprecation announced on: Process
Mining Cloud Release & Notes – March
2023
• Scheduled deprecation date: October
2023 (Cloud & Automation Suite 2023.10)
Notes: AddRawTablePostfixStrip
SpecialCharacters
See Configuration settings for loading input data.
9. 9
Classic Execution Deprecation
• Starting with the 2023.4 release of the UiPath Business Automation
Platform, we will stop all classic executions in Orchestrator, but you will
still be able to view existing Classic Folders (in read-only mode). This
means that robots in classic folders will stop working if they are not
migrated to Modern Folders.
• In order to prepare for the removal of Classic Folder functionalities, please
take into consideration one of the following migration paths:
- Use the in-product Classic to Modern migration wizard
- Perform a manual migration
- In case you are unable to perform the migration before end of May
2023 - please reach out to your UiPath contact to discuss available
options for your setup or, in case you don’t have a dedicated contact,
open a support ticket mentioning in ticket subject [classic migration]
10. 10
How to Never Upgrade Again?
UiPath Automation Cloud
• Cloud-based Enterprise SaaS solution; ready to provision and use
immediately
• Lower costs as no dedicated IT infrastructure required
• No need to dedicate ongoing IT effort to manage on-prem
Orchestrator
• Instant access to new functionalities
• No need to coordinate with your IT team to plan rolling-out upgrades,
new and innovative functionalities and products are instantly
accessible to you from within your cloud account
• UiPath responsible for the task of upgrading services to the
newest release
• Never worry about if you are using a supported release again
12. 12
Benefits of staying current
Access to latest features & updates: UiPath releases new features and updates
regularly. By staying current with your licenses, you can access these updates and take
advantage of the latest improvements to the UiPath platform. This can help you
streamline your automation workflows, improve efficiency, and reduce errors.
Enhanced Security: Keeping your UiPath licenses up-to-date can help you maintain a
secure environment for your automation projects. UiPath releases security patches and
updates to address any potential vulnerabilities in the platform. By staying current with
your licenses, you can ensure that your automation projects are protected against the
latest threats.
13. 13
Benefits of staying current
Technical Support: UiPath provides technical support for its licensed users.
Staying current with your licenses can ensure that you have access to the latest
support resources, including documentation, knowledge base articles, and
customer service. This can help you troubleshoot issues quickly and effectively.
Cost Savings: Renewing your UiPath licenses on time can help you avoid costly
penalties for late payments or lapses in licensing. Additionally, upgrading to the latest
version of UiPath can help you optimize your automation processes, reduce errors, and
increase efficiency, which can lead to cost savings over time.
15. 15
Best Practices to stay on top of updates
Subscribe to UiPath Release Notes: UiPath publishes release notes for each
version of their software, which include information about new features, improvements,
and bug fixes. Subscribing to UiPath Release Notes will keep you informed about the
latest developments and enable you to plan for upcoming changes in the platform.
Attend UiPath Events and Webinars: UiPath hosts various events and webinars
throughout the year, which provide opportunities to learn about new features and best
practices from UiPath experts and community members. Attending these events can
help you stay up-to-date with the latest trends in automation and learn from others in
the community.
16. 16
Benefits of staying current
Join UiPath Community: UiPath Community is a vibrant forum of users and
developers where you can ask questions, share knowledge, and learn from others in
the community. Joining UiPath Community can provide you with access to the latest
information, best practices, and insights about the platform.
Take UiPath Academy Courses: UiPath Academy offers a wide range of free online
courses that cover various aspects of the UiPath platform. These courses can help you
develop new skills and stay up-to-date with the latest features and best practices.
Renew Licenses and Upgrades Regularly: Regularly renewing your UiPath
licenses and upgrading to the latest version of the platform is critical to ensuring that
you have access to the latest features, updates, and security patches. Upgrading to the
latest version of UiPath can also help you optimize your automation workflows and
improve efficiency.
17. 17
• Out of Support Versions: https://docs.uipath.com/overview/other/latest/overview/out-of-
support-versions
• Deprecation Timeline: https://docs.uipath.com/overview/other/latest/overview/deprecation-
timeline
• Product Lifecycle: https://docs.uipath.com/overview/other/latest/overview/product-lifecycle
• Product Lifecycle Support Terms:
https://docs.uipath.com/overview/other/latest/overview/general-support-terms
Resources: