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Kevin S. Parikh
Digital Singularity
Innovation Reborn
© 2018 Avasant LLC. All Rights Reserved.
Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means,
including information storage and retrieval devices or systems, without prior written permission from Avasant LLC.
Two World Views
in Conflict
Digital Singularity will free
humankind to achieve
greatness and reach our
true potential
Digital Singularity will
unleash artificial
intelligence that will grow
at an exponential rate,
and ultimately surpass
humanity
Digital Singularity
The point where
technological
omnipresence
and human
experience
converge.
StoneAge
Success
determined by
resource control.
Plow and early
tools begin to
disrupt labor, but
free humankind
to develop and
advance.
Technology is still
external to us . . .
It is a “thing.”
IndustrialAge
Automation
speeds human
advancement
and mass
consumption.
Introduction of
automation
further drives the
Master/Slave
relationship with
technology.
InformationAge
Technology
becomes a
physical
extension of
humanity.
Shift from
traditional
industries to
economy based
on information
and data.
DigitalAge
Rapid adoption
of disruptive
technologies
begin.
Opportunity for
people to
reinvent
themselves in the
face of despair
and uncertainty.
DigitalSingularity
Technology is
ubiquitous. It is
everywhere.
Gift of more free
time and
innovation is born
again. With
additional time
people can
innovate and
create new
realities.
Humanity’s Relationship with Technology through the Ages
Digital Singularity: The New Human Renaissance
Master/Slave Symbiosis Singularity
The New Human Renaissance
Journey to Digital Singularity: Technology Prerequisites
High
Low
Technological Omnipresence
Java Development
Testing
Low
HumanExperience
Global Networks
Conveyer belt
Artificial Intelligence
IoT
Cloud
Sensors
Email
PCs and Tablets
Machine Automation
High
High
Radio, telegraph and television
World Wide Web
Mobile Phones
Robotic Process Automation
Blockchain
Centralized Electric Power and Utilities
Fossil Fuel and Steam Engines
Information Age or Information Hell?
Instant and Unlimited access to information
Access to people 24/7
Continuous Communication
Device Addiction
Fake News
Social “Everything” drives limited human contact
Limited Automation
The Digital Age is Born: Four Pillars of Singularity
Hyper-Convergence
Digital Moments
Digital Twins
Augmented Reality
How will we live and work in this Digital Singularity?
Barrier-free
Access
Democratized
Egalitarianism
The Sharing
Economy
Digital
Singularity
Transboundary
Community
Bringing multiple technologies
to create something new
A transaction within a
transaction
Multi-sensory, real-time data
that enhances experiences
A real-time virtual model
of your physical self
Digital Singularity Achieved
Avasant RadarViewTM
Technology Prerequisites
Four Pillars of Digital Singularity
Rules of the New Economy
Barrier-free
Access
Democratized
Egalitarianism
The Sharing
Economy
Digital
Singularity
Transboundary
Community
Bringing multiple technologies
to create something new
A transaction within a
transaction
A real-time virtual model
of your physical self
Internet of Things
Cyber Security
How will we live and work in this Digital Singularity?
Multi-sensory, real-time data
that enhances experiences
Digital Singularity Achieved
The concept of bringing two or more independent
technologies to create something with a whole new
purpose and function.
Hyper-Convergence Case Study
Of Americans – ‘Smartphone
Never Leaves My Side’
Of Millennials expect a vehicle to do
everything a smartphone can46%
87%
Of Americans are now shopping
online
79%
Toyota e Pallette
11
Barrier-free
Access
Democratized
Egalitarianism
The Sharing
Economy
Digital
Singularity
Transboundary
Community
Bringing multiple technologies
to create something new
A transaction within a
transaction
A real-time virtual model
of your physical self
Internet of Things
Cyber Security
How will we live and work in this Digital Singularity?
Multi-sensory, real-time data
that enhances experiences
Digital Singularity Achieved
A transaction within a transaction.
Digital Moments can happen
anywhere, in the background,
and simultaneously with other
activities.
Real Time Discounts on your phone
for products you have purchased in
the past
Live Warnings of foods that may
impact your dietary restrictions,
allergies, or preferences. **WARNING
THIS PRODUCT CONTAINS NUTS**
Digital Moments
Case Study
Barrier-free
Access
Democratized
Egalitarianism
The Sharing
Economy
Digital
Singularity
Transboundary
Community
Bringing multiple technologies
to create something new
A transaction within a
transaction
A real-time virtual model
of your physical self
Internet of Things
Cyber Security
How will we live and work in this Digital Singularity?
Multi-sensory, real-time data
that enhances experiences
Digital Singularity Achieved
Augmented Reality
Case Study
Multi-sensory and real-time data
that is designed to enhance
analog experiences.
Education: K-12 using AR in learning
programs
90%
People willing to pay more for a
product they can experience in AR
40%
Developed a Digital transformation roadmap to
support the objective of customer experience
improvement through improved pre-flight, on-
flight, and post-flight experiences.
Developed customer value chains to identify
transformational opportunities for airport/airline
experience enhancement. Identified new
customer engagement and revenue models for
digital revenue enhancement.
Identified Digital platform strategy for omni-
channel, dynamic and personalized customer
engagement and revenue uplift.
THE GOAL: Create enhanced customer experiences
during air travel
Augmented Reality Case Study
Approach:
Barrier-free
Access
Democratized
Egalitarianism
The Sharing
Economy
Digital
Singularity
Transboundary
Community
Bringing multiple technologies
to create something new
A transaction within a
transaction
A real-time virtual model
of your physical self
Internet of Things
Cyber Security
How will we live and work in this Digital Singularity?
Multi-sensory, real-time data
that enhances experiences
Digital Singularity Achieved
Digital Twins
A real-time virtual model of your physical self
that is transacting and acting on your behalf
through automation without rest.
Growth in personal data points
per person
100x
2.5
Quintillion bytes of data
generated everyday
US Individuals whose location is
known via mobile phones
95%
Purchasing
Transactions
Work and School
Life
Relationship
Management
Social Communities
Financial
Management
Security
Management
Digital Twins
Transboundary Communities
Augmented human interactions,
occurring in real time, utilizing, sensors,
wearables, and holographic projections
designed to converge digital with real
world experiences.
Number of people globally
engaged in the “gig
economy” by 2020
% of workforce in
Freelance mode by 2020
50%
2.2B
Digital Enterprise
The Digital Enterprise is driven by specific needs and
demands. It can adapt to the personalized
requirements of its partners, stakeholders,
employees, and customers.
Traditional
Value
Chain
Digital Enterprise
Value
Chain
Enterprise Digital Transformation
Initiatives involve executives other
than the CIO
Executives undergoing formal digital
transformation efforts in 2017
Business Processes automated by
transformation-focused
organizations in 2017
88%
78%
59%
Digital
Singularity
Barrier-free
Access
Transboundary
Community
The Sharing
Economy
Democratized
Egalitarianism
Bringing multiple technologies
to create something new
A transaction within a
transaction
A real-time virtual model
of your physical self
Internet of Things
Cyber Security
How will we live and work in this Digital Singularity?
Multi-sensory, real-time data
that enhances experiences
Digital Singularity Achieved
Digital
Singularity
Barrier-free
Access
Transboundary
Community
The Sharing
Economy
Democratized
Egalitarianism
Blockchain
3DPrinting
How will life change in 2030?
The Social Imperative: We will work differently . . .
Barrier Free Access
Democratized
Egalitarianism
Sharing
Economy
Any individual
regardless of economic
and social status or
country has access to
the global economy
Individual voices are magnified
and social movements are born
via digital social platforms. The
power of one to make a
difference
Communicating with a group
of people in a real-time, that
utilizes our five senses where
distance and location is of no
consequence
Digital Singularity
Transboundary
Communities
Skills, resources and
capabilities can be
shared to develop
new products,
services, and
solutions
How will life change in 2030?
The Digital Business Imperative: Businesses must . . .
Individualized
Demand
Digital
Currencies
Digital
Infrastructure
Personalize products, services,
and solutions and deliver them
directly to individuals and
customized to their needs
Utilize and invest in
platforms that accept
cryptocurrency and
digital payment methods
Prepare for changes in
regulations that will impact
their digital business models
Digital Singularity
Government
Regulations
Invest in the
“Technology
Prerequisites” to drive
their success on the
new digital economy
How will life change in 2030?
The Establishment of Enlightened Regulatory Frameworks: Governments will . . .
Regulation of
Digital Transactions
Protect people from abuses
and runaway technologies
(e.g. fake news, self driving
cars, and genetic
technologies)
Regulate digital
transactions to minimize
tax evasion
Extend individual
protections of data and
personal information
Digital Singularity
Regulation of Privacy
Regulate digital
payment methods
and cryptocurrencies
New Taxation
Regulation
Consumer
Regulation
2030
SDG Targets
“The Digital Age
promises a future
where humanity has
the opportunity to
reach its greatest
potential . . .”

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Empowering Beyond Summit 2018 Opening Keynote: Innovation Reborn, Kevin S. Parikk

  • 1. Kevin S. Parikh Digital Singularity Innovation Reborn © 2018 Avasant LLC. All Rights Reserved. Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from Avasant LLC.
  • 2. Two World Views in Conflict Digital Singularity will free humankind to achieve greatness and reach our true potential Digital Singularity will unleash artificial intelligence that will grow at an exponential rate, and ultimately surpass humanity
  • 3. Digital Singularity The point where technological omnipresence and human experience converge.
  • 4. StoneAge Success determined by resource control. Plow and early tools begin to disrupt labor, but free humankind to develop and advance. Technology is still external to us . . . It is a “thing.” IndustrialAge Automation speeds human advancement and mass consumption. Introduction of automation further drives the Master/Slave relationship with technology. InformationAge Technology becomes a physical extension of humanity. Shift from traditional industries to economy based on information and data. DigitalAge Rapid adoption of disruptive technologies begin. Opportunity for people to reinvent themselves in the face of despair and uncertainty. DigitalSingularity Technology is ubiquitous. It is everywhere. Gift of more free time and innovation is born again. With additional time people can innovate and create new realities. Humanity’s Relationship with Technology through the Ages Digital Singularity: The New Human Renaissance Master/Slave Symbiosis Singularity The New Human Renaissance
  • 5. Journey to Digital Singularity: Technology Prerequisites High Low Technological Omnipresence Java Development Testing Low HumanExperience Global Networks Conveyer belt Artificial Intelligence IoT Cloud Sensors Email PCs and Tablets Machine Automation High High Radio, telegraph and television World Wide Web Mobile Phones Robotic Process Automation Blockchain Centralized Electric Power and Utilities Fossil Fuel and Steam Engines
  • 6. Information Age or Information Hell? Instant and Unlimited access to information Access to people 24/7 Continuous Communication Device Addiction Fake News Social “Everything” drives limited human contact Limited Automation
  • 7. The Digital Age is Born: Four Pillars of Singularity Hyper-Convergence Digital Moments Digital Twins Augmented Reality
  • 8. How will we live and work in this Digital Singularity? Barrier-free Access Democratized Egalitarianism The Sharing Economy Digital Singularity Transboundary Community Bringing multiple technologies to create something new A transaction within a transaction Multi-sensory, real-time data that enhances experiences A real-time virtual model of your physical self Digital Singularity Achieved Avasant RadarViewTM Technology Prerequisites Four Pillars of Digital Singularity Rules of the New Economy
  • 9. Barrier-free Access Democratized Egalitarianism The Sharing Economy Digital Singularity Transboundary Community Bringing multiple technologies to create something new A transaction within a transaction A real-time virtual model of your physical self Internet of Things Cyber Security How will we live and work in this Digital Singularity? Multi-sensory, real-time data that enhances experiences Digital Singularity Achieved
  • 10. The concept of bringing two or more independent technologies to create something with a whole new purpose and function. Hyper-Convergence Case Study Of Americans – ‘Smartphone Never Leaves My Side’ Of Millennials expect a vehicle to do everything a smartphone can46% 87% Of Americans are now shopping online 79% Toyota e Pallette
  • 11. 11
  • 12. Barrier-free Access Democratized Egalitarianism The Sharing Economy Digital Singularity Transboundary Community Bringing multiple technologies to create something new A transaction within a transaction A real-time virtual model of your physical self Internet of Things Cyber Security How will we live and work in this Digital Singularity? Multi-sensory, real-time data that enhances experiences Digital Singularity Achieved
  • 13. A transaction within a transaction. Digital Moments can happen anywhere, in the background, and simultaneously with other activities. Real Time Discounts on your phone for products you have purchased in the past Live Warnings of foods that may impact your dietary restrictions, allergies, or preferences. **WARNING THIS PRODUCT CONTAINS NUTS** Digital Moments Case Study
  • 14. Barrier-free Access Democratized Egalitarianism The Sharing Economy Digital Singularity Transboundary Community Bringing multiple technologies to create something new A transaction within a transaction A real-time virtual model of your physical self Internet of Things Cyber Security How will we live and work in this Digital Singularity? Multi-sensory, real-time data that enhances experiences Digital Singularity Achieved
  • 15. Augmented Reality Case Study Multi-sensory and real-time data that is designed to enhance analog experiences. Education: K-12 using AR in learning programs 90% People willing to pay more for a product they can experience in AR 40%
  • 16. Developed a Digital transformation roadmap to support the objective of customer experience improvement through improved pre-flight, on- flight, and post-flight experiences. Developed customer value chains to identify transformational opportunities for airport/airline experience enhancement. Identified new customer engagement and revenue models for digital revenue enhancement. Identified Digital platform strategy for omni- channel, dynamic and personalized customer engagement and revenue uplift. THE GOAL: Create enhanced customer experiences during air travel Augmented Reality Case Study Approach:
  • 17. Barrier-free Access Democratized Egalitarianism The Sharing Economy Digital Singularity Transboundary Community Bringing multiple technologies to create something new A transaction within a transaction A real-time virtual model of your physical self Internet of Things Cyber Security How will we live and work in this Digital Singularity? Multi-sensory, real-time data that enhances experiences Digital Singularity Achieved
  • 18. Digital Twins A real-time virtual model of your physical self that is transacting and acting on your behalf through automation without rest. Growth in personal data points per person 100x 2.5 Quintillion bytes of data generated everyday US Individuals whose location is known via mobile phones 95%
  • 19. Purchasing Transactions Work and School Life Relationship Management Social Communities Financial Management Security Management Digital Twins
  • 20. Transboundary Communities Augmented human interactions, occurring in real time, utilizing, sensors, wearables, and holographic projections designed to converge digital with real world experiences. Number of people globally engaged in the “gig economy” by 2020 % of workforce in Freelance mode by 2020 50% 2.2B
  • 21. Digital Enterprise The Digital Enterprise is driven by specific needs and demands. It can adapt to the personalized requirements of its partners, stakeholders, employees, and customers. Traditional Value Chain Digital Enterprise Value Chain Enterprise Digital Transformation Initiatives involve executives other than the CIO Executives undergoing formal digital transformation efforts in 2017 Business Processes automated by transformation-focused organizations in 2017 88% 78% 59%
  • 22. Digital Singularity Barrier-free Access Transboundary Community The Sharing Economy Democratized Egalitarianism Bringing multiple technologies to create something new A transaction within a transaction A real-time virtual model of your physical self Internet of Things Cyber Security How will we live and work in this Digital Singularity? Multi-sensory, real-time data that enhances experiences Digital Singularity Achieved Digital Singularity Barrier-free Access Transboundary Community The Sharing Economy Democratized Egalitarianism Blockchain 3DPrinting
  • 23. How will life change in 2030? The Social Imperative: We will work differently . . . Barrier Free Access Democratized Egalitarianism Sharing Economy Any individual regardless of economic and social status or country has access to the global economy Individual voices are magnified and social movements are born via digital social platforms. The power of one to make a difference Communicating with a group of people in a real-time, that utilizes our five senses where distance and location is of no consequence Digital Singularity Transboundary Communities Skills, resources and capabilities can be shared to develop new products, services, and solutions
  • 24. How will life change in 2030? The Digital Business Imperative: Businesses must . . . Individualized Demand Digital Currencies Digital Infrastructure Personalize products, services, and solutions and deliver them directly to individuals and customized to their needs Utilize and invest in platforms that accept cryptocurrency and digital payment methods Prepare for changes in regulations that will impact their digital business models Digital Singularity Government Regulations Invest in the “Technology Prerequisites” to drive their success on the new digital economy
  • 25. How will life change in 2030? The Establishment of Enlightened Regulatory Frameworks: Governments will . . . Regulation of Digital Transactions Protect people from abuses and runaway technologies (e.g. fake news, self driving cars, and genetic technologies) Regulate digital transactions to minimize tax evasion Extend individual protections of data and personal information Digital Singularity Regulation of Privacy Regulate digital payment methods and cryptocurrencies New Taxation Regulation Consumer Regulation
  • 27. “The Digital Age promises a future where humanity has the opportunity to reach its greatest potential . . .”