The document discusses a recent graduate who is struggling with job interviews due to lack of work experience and confidence. Some key points are: - The graduate feels anxious and nervous about interviews where they will be evaluated and may not have the required experience. - They think it will be almost impossible to get a job without experience or a recommendation from someone inside the company. - The problem is the graduate is intelligent and a hard worker but shy and lacks confidence in public speaking or interviews. - A proposed solution is to create a workshop focused on developing confidence in interviews, teaching how to build professional networks, and providing feedback to improve interview skills.

1. SAY
O They will ask for work experience that I don’t
have
O Sketched interviews makes me feel nervous
O I got a job when I knew someone who
recommend me
O I am not sure if I have the profile for the job
O Being evaluated makes me feel
uncomfortable
O I Wasn’t prepared for job interviews while I
was studying .

2. DO
O I prepare my self with psychological
personality test before the interview
O Dress formally
O Get as much information as possible
about the company
O Update an review my CV

3. FEEL
O Anxious
O Nervous
O Being observed
O Not confident

4. THINK
O Others have more possibilities than me to
get the job
O If I don’t have a recommendation from
someone inside the company it’s hard to
get the job
O I don’t know what kind of profile they are
looking for
O Not having experience, will be almost
impossible to get the job

5. PROBLEM STAMENT
STAKEHOLDER
He just graduated and has a strong desire
to work applying all he learned. He is
intelligent and hard worker but is also shy
and quiet. He feels very confident
developing new ideas and projects but he
gets nervous speaking in public or in an
interview.

6. PROBLEM STAMENT
NEED
O He needs to built self-esteem in interviews
O He needs to improve his networks
O He needs to gain experience
O He needs feedback

7. PROBLEM STAMENT
INSIGHT
Create workshop focused in:
Development confidence and skill for
interviews
Teach how to create good work networks
Give feedback in order to improve
interviews