The document discusses a recent accounting graduate's difficulties finding a job. It notes that he did not receive career assistance from his university. In interviews, he struggled with skills tests due to nerves. The graduate feels universities focus too much on theory and not enough on practical skills. He thinks developing networking, resume writing, and interviewing skills would have better prepared him to compete for jobs. The problem statement indicates he needs to further develop skills to succeed in the work environment since he felt unprepared by his university education.

1. Empathize and
Define
ASSIGNMENT 1
BY CRISTIAN CABEZAS
CHILE

2. SAY
 He got a degree as Accountant at University
 He did not have help from his University to find a job
 The recruiters are interested in flexible applicants
 During the job interview you have to highlight your positive skills and
answer the questions telling always the truth.
 The university students are not worried about how to get a job
 Looked jobs offer on internet
 The recruiters apply difficult work tests. He could not respond
correctly many tests because he was nervous and he did not know
what expect

3. THINK
 He thinks that is very difficult to get a job when you do not have experience.
 Today the firmes need to employee people with soft skills, for example:
leadership, teamwork, communication.
 The best way to get a job is using the networking because those people know
you and they could give you ideas or recommendations about how you can
find a opportunity.
 At the University the students are prepared with lots of theory, but not enough
practice.
 All students should receive support or advices to deal with work environment
 He could have learnt to how to write a right Resume
 Before the first job interview he could have prepared some questions
 For him is very important to ask feedback after each interview because you can
obtain valuable information.

4. DO
 This part of empathy map was not possible because the interview
was by phone

5. FEEL
 He sometimes feels that he has chosen the wrong subject because
he as accountant needs more preparation to apply to more
interesting jobs.
 The graduates try to find a job by internet too much
 Many skills are necessary to get a job. The technical skills are
required, but soft skills are important as well.
 The employees need to take many courses if they want to get
better opportunities

6. PROBLEM STATEMENT
 The young, prepared, positive, easy going,
entrepreneur and kind man, who got a degree as
Accountant needs to develop the skills to compete
in the work environment because He feels He did
not have a good preparation at University about the
abilities that He should apply to find a good job.