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Empathy Buster & Empathy
Booster
Day -2
Cognitive Behavior Therapy
Not- Exactly Empathy Responses
• When the other person’s strong emotions trigger our own anxieties,
past grievances or defences, being empathic can be hard. Then we
tend to lose our non-judgmental awareness of the other and slip into
protection mode (of ourselves or them). We get caught up in our own
thoughts and feelings.
Some Common Kind of Empathy Busters:
• Advising- e.g. “ I think you should……….”
• Educating- “ You could turn this into a positive experience if you…..”
• Consoling – “It wasn’t your fault. You did the best you could.”
• One-upping- “That’s nothing! Wait till you hear what happened to
me.”
• Sympathizing- “ Oh you poor thing.”
• Story-telling- “ That reminds me of something I heard on the news.”
• Shutting down- “Cheer-up. Don’t feel bad. Lets go for ice-cream.”
• Data- Gathering- “When did this begin?’’
• Correcting- “That’s not how it happened.”
• Reassuring- “It will all be OK.”
• Denial of Feelings- “Don’t worry .It’s silly to worry.
• Minimizing- “This isn’t so important.”
• Diagnosing- “Your problem is you’re too impulsive”
• Analyzing- ‘ I think it’s to do with your personality type.”
Empathy- Booster
• Empathy supports the other person to turn towards their own
internal experience. It always begins with your intention to pay
attention to them and to calm your own busy mind.”
• Ask questions such as (open ended questions)- “Are you feeling….?’’
Where you wanting…?
Paraphrase- “ That must have been difficult” or sounds like you were
needing….” etc.
Difference between Pity, Sympathy, Emotional Contagion, Empathy,
Apathy
• Pity is “Things are bad for you, you seem as though you need help.”
• Sympathy is,” I’m sorry for your sadness, I wish to help.”
• Emotional Contagion is, “You feel sad and now I feel sad.”
• Empathy is, “ I recognize how you feel.”
• Apathy is, “I don’t care how you feel.”
Factors Of Empathizing with Others
• Chinnappa is feeling annoyed( via facial, vocal or postural expression).
• Chinnappa is feeling annoyed due to not getting what he wants(
general object of emotion).
• Chinnappa is feeling annoyed because he missed his train (particular
object of emotion)
• Chinnappa is feeling annoyed because he only just missed his train
and he had an important meeting to get to.( background non-
psychological context)
• Chinnappa is feeling annoyed because he only just missed his train
and he had an important meeting and because he is generally an
irritable sort of person. (character traits )
Exercise
1. Client: I really don’t want to work anymore. I like being home
spending time with my children. But my expenses….I’m thinking
about it. I can’t understand what to do?
Empathy Buster-
Empathy Statement-

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Empathy Buster & Empathy Booster.pptx

  • 1. Empathy Buster & Empathy Booster Day -2 Cognitive Behavior Therapy
  • 2. Not- Exactly Empathy Responses • When the other person’s strong emotions trigger our own anxieties, past grievances or defences, being empathic can be hard. Then we tend to lose our non-judgmental awareness of the other and slip into protection mode (of ourselves or them). We get caught up in our own thoughts and feelings.
  • 3. Some Common Kind of Empathy Busters: • Advising- e.g. “ I think you should……….” • Educating- “ You could turn this into a positive experience if you…..” • Consoling – “It wasn’t your fault. You did the best you could.” • One-upping- “That’s nothing! Wait till you hear what happened to me.” • Sympathizing- “ Oh you poor thing.” • Story-telling- “ That reminds me of something I heard on the news.” • Shutting down- “Cheer-up. Don’t feel bad. Lets go for ice-cream.” • Data- Gathering- “When did this begin?’’ • Correcting- “That’s not how it happened.”
  • 4. • Reassuring- “It will all be OK.” • Denial of Feelings- “Don’t worry .It’s silly to worry. • Minimizing- “This isn’t so important.” • Diagnosing- “Your problem is you’re too impulsive” • Analyzing- ‘ I think it’s to do with your personality type.”
  • 5. Empathy- Booster • Empathy supports the other person to turn towards their own internal experience. It always begins with your intention to pay attention to them and to calm your own busy mind.” • Ask questions such as (open ended questions)- “Are you feeling….?’’ Where you wanting…? Paraphrase- “ That must have been difficult” or sounds like you were needing….” etc.
  • 6. Difference between Pity, Sympathy, Emotional Contagion, Empathy, Apathy • Pity is “Things are bad for you, you seem as though you need help.” • Sympathy is,” I’m sorry for your sadness, I wish to help.” • Emotional Contagion is, “You feel sad and now I feel sad.” • Empathy is, “ I recognize how you feel.” • Apathy is, “I don’t care how you feel.”
  • 7. Factors Of Empathizing with Others • Chinnappa is feeling annoyed( via facial, vocal or postural expression). • Chinnappa is feeling annoyed due to not getting what he wants( general object of emotion). • Chinnappa is feeling annoyed because he missed his train (particular object of emotion) • Chinnappa is feeling annoyed because he only just missed his train and he had an important meeting to get to.( background non- psychological context) • Chinnappa is feeling annoyed because he only just missed his train and he had an important meeting and because he is generally an irritable sort of person. (character traits )
  • 8. Exercise 1. Client: I really don’t want to work anymore. I like being home spending time with my children. But my expenses….I’m thinking about it. I can’t understand what to do? Empathy Buster- Empathy Statement-