Empathy Map + Problem Statements

This document contains an empathy map with perspectives from a recent college graduate on their transition from school to work. It includes things they said, thought, felt and perspectives from other stakeholders during their job search process after graduation. Some of the key challenges expressed include not knowing what type of job or career they wanted, difficulty finding work in their desired field, lack of preparation for the real world responsibilities and financial demands, and feeling lost in the large number of job applications and rejections.