R. Todd Stephens outlines 15 emotional needs that Enterprise 2.0 employees may have. The needs include a need for control over one's environment, connection to others, promoting one's expertise, fairness, contributing to corporate knowledge, feeling part of business objectives, being part of something bigger, getting what they want when they want it, organizing work in their preferred way, having work tools similar to personal tools, instant access to needed information, and not being left behind in technological changes. Stephens has a Ph.D. in Information Systems and is responsible for collaboration strategy at AT&T.