The presentation defines Emotional Intelligence (EI) in communication as the ability to recognize, regulate, and articulate one's emotions effectively while navigating interpersonal interactions with wisdom and empathy. Key Components of Emotional Intelligence The core components of emotional intelligence are: Self-regulation: The ability to control your emotions and impulses and to think before you act. Self-awareness: The ability to recognize and understand your own emotions, values, and strengths and weaknesses. Social awareness: The ability to build relationships, communicate effectively, and resolve conflict. (Note: Social awareness is sometimes described as relating to social skills in other EI models). Empathy: The ability to understand and share the feelings of others. Motivation: The drive to achieve your goals and to persevere in the face of challenges. Advantages of Emotional Intelligence Developing EI offers several benefits: Stronger Relationships Effective Communication Enhanced Stress Management Greater Leadership Potential 🗣️ Different Styles of Emotional Communication The presentation outlines four primary styles of emotional communication: Assertive Communication: This is considered a healthy communication style where you express yourself clearly and directly, while still being respectful of others. Passive Communication: An indirect style where you avoid expressing your needs or opinions. People using this style may mumble or appear withdrawn. Aggressive Communication: A forceful and disrespectful style where you express your needs at the expense of others. This may involve yelling, insults, or blaming. Passive-Aggressive Communication: A two-faced style where you express anger or frustration in an indirect way. Examples include saying one thing but meaning another, sarcasm, or being condescending. The final section briefly touches on improving communication across various types: General, Verbal, Nonverbal, and Written Communication.

1. EMOTIONAL INTELLIGENCE
IN COMMUNICATION
IBRAHIM MOHAMED NISATH
CSD 21
BCAS CAMPUS KALMUNAI

2. EMOTIONAL INTELLIGENCE IN
COMMUNICATION WORKSHOP
MEMBERS
• Mohamed Nisath
• Mohamed Riham
• Mohamed Niham

3. EMOTIONAL INTELLIGENCE IN COMMUNICATION
• What is emotional intelligence communication
The ability to recognize, regulate, and articulate one's emotions effectively
while navigating interpersonal interactions with wisdom and empathy.

4. KEY COMPONENTS
• Self-regulation
• Self-awareness
• Social awareness
• Empathy
• Motivation

5. 1. SELF- REGULATION
• This is the ability to control your
emotions and impulses and to
think before you act.

6. 2. SELF AWARENESS
• This is the ability to recognize
and understand your own
emotions, values, and strengths
and weaknesses.

7. 3. SOCIAL AWARENESS
• This is the ability to build
relationships, communicate
effectively, and resolve conflict.

8. 4. EMPATHY
• This is the ability to understand and
share the feelings of others.

9. 5. MOTIVATION
• This is the drive to achieve your
goals and to persevere in the face
of challenges.

10. ADVANTAGE OF EMOTIONAL INTTELIGENCE
• Stronger Relationships
• Effective Communication
• Enhanced Stress Management
• Greater Leadership Potential

11. DIFFERENT STYLE OF EMOTIONAL
COMMUNICATION
• Assertive Communication
• Passive Communication
• Aggressive communication
• Passive-Aggressive Communication

12. ASSERTIVE COMMUNICATION
• This is a healthy communication style
where you express yourself clearly
and directly, while still being
respectful of others.

13. PASSIVE COMMUNICATION
• This is an indirect
communication style where
you avoid expressing your
needs or opinions. People who
use passive communication
may mumble or appear
withdrawn.

14. AGGRESSIVE COMMUNICATION
• This is a forceful and
disrespectful communication
style where you express your
needs at the expense of
others. People who use
aggressive communication
may yell, use insults, or blame
others.

15. PASSIVE-AGGRESSIVE COMMUNICATION
• This is a two-faced
communication style where
you express anger or
frustration in an indirect way.
People who use passive-
aggressive communication
may say one thing but mean
another, or they may be
sarcastic or condescending.

16. IMPROVING COMMUNICATION
• General Communication
• Verbal Communication
• Nonverbal Communication
• Written Communication