Nina Taraldsen discusses user experience, usability, and interaction design. She notes that usability is the Norwegian Language Council's recommendation for the English term usability. Several quotes are provided about the importance of design that works well and makes users smile, as well as emotional design and how attractive designs can make people feel good and think more creatively. The presentation emphasizes that people do a better job when they want to use a tool rather than try to avoid it, and that positive designs don't let people give up as easily but help them find solutions and do a better job.