1. EMILY A. SNYDER
5106 W Hanover Avenue - Dallas, Texas 75209
emilysnyder317@gmail.com - (513) 509-9852
OBJECTIVE AND OVERVIEW
To leverage my degree and experience to obtain a position in Tourism, Conventions and Event
Management. Prior to earning my current full-time position at the Gaylord Texan, and part-time positions
with Perot Museum and Picture This Green Screen, I performed contract work and held internships in the
hospitality industry since choosing this career path. My current goal is to transition into the areas that I
studied hard and trained for, and demonstrate my skills and work ethic for my next employer.
EDUCATION
Indiana University — Indianapolis, Indiana September 2010 – May 2014
Bachelors of Science in Tourism, Conventions and Event Management
PROFESSIONAL EXPERIENCE
Gaylord Texan (full-time), Grapevine, TX December 2014 – Present
Front Desk Agent and Customer Care
- Responsible for customer satisfaction throughout the check-in and check-out processes
- Ensure rates, market codes and payment processing
- Manage any issues that may arise with the guest’s expectations
- Created personal process leading to higher than average upgrades
Perot Museum of Nature and Science (part-time), Dallas, TX November 2014 - Present
Event Services Agent
- Help setup events and provide information about all facets of the museum
- Execute the event’s function form; assist with all needed changes/improvements
Picture This Green Screen (part-time), Dallas, TX September 2014 – Present
Photography Assistant
- Set-up/tear-down photography and green screen equipment
- Help guests feel at ease to ensure the best pictures
- Help edit photos as required for guests
The Event Lounge, LLC (contract), Dallas, TX August 2014 – November 2014
Conference Coordinator Assistant
- Assisted the CEO/Owner with event coordination and production
- Maintained office organization
WomenNetwork (contract), Dallas, TX August 2014 - September 2014
Administrative Aide/ Conference Coordinator Assistant
- Aided the CEO/Co-founder with upcoming speeches/biographies of VIP guests
- Assisted the conference coordinator with event management and conference registration
- Completed backstage projects for the CEO and VIP guests
College Jobs and Internships – Indianapolis, IN:
Fairfield Inn & Suites by Marriott March 2012 – August 2014
Service Attendant
J.W. Marriott Indianapolis May 2014 – August 2014
Banquet Events
Indy Hostel August 2013 – November 2013
Events, Marketing, Social Media
SKILLS

2. Microsoft Office (Word, Power Point), Social Media (Twitter, Facebook, LinkedIn, etc.), Strong
Communications Skills, Presentation Skills with ability to Upsell, Customer Service, Customer Conflict
and Resolution, Project Coordination, Work Ethic (Worked my way through school and have held as
many as four jobs to help me reach my ultimate goals)