The Tennessee Board of Regents implemented a shared services model across its six universities and 13 community colleges to consolidate ERP systems and other services. This included a single Banner implementation, operational data store, and collaborative projects for system maintenance, business intelligence, hosting, and more. The shared services model has resulted in significant cost savings between $347,000 to $15 million per project while improving standardization, quality, and other outcomes. Future initiatives will focus on business process management and further Banner consolidation.

1. The ROI of Consolidating
ERP Implementations
and Adopting Shared
Services across Multiple
Campuses/Colleges
Presented by: Thomas Danford,
Tennessee Board of Regents
April 6, 11:00a
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2. About the Tennessee Board of Regents
• Public post-secondary education system established in 1972 consisting of 6
universities, 13 community colleges, and 27 technology centers
• 200K+ Students, 14K+ employees, and an annual budget in excess of $2.4B
• Comprehensive Banner® suite implementation (Student, Finance, HR/Payroll, AR,
Financial Aid) across all colleges and universities
• Operational Data Store and Enterprise Data Warehouse (ODS/EDW) licensed by 4 of
the universities and all 13 of the community colleges
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3. Collaborative Projects
• ERP implementation (ERP)
• System Maintenance Office (SMO)
• DBA Collaborative (DBAC)
• Business Intelligence (BI)
• Banner Hosting (Hosting)
• E-Commerce (E-Comm - SciQuest)
• Common Data Repository (CDR - ODS/EDW)
• Tennessee Summit (TN-Summit)
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4. Partners (By Project)
he N
Or ses
Ot f T
Sc ns
St st
Ca n
pu
eo
ue
sio
le
cia
r
ac
m
iQ
at
Vi
lu
E-
ERP El
 
SMO  
DBAC   
BI   
Hosting  
E-Comm   
CDR     
TN-Summit      
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5. Important Outcomes (Areas Leveraged)
ty
Te lity lity
lo uri
da /BP
ua
no ec
ni ts
lia /Q
ch / S
gy
L
ec g
s
St g/L
Co rds
Sp tin
Tr C o
Re list
n
bi
ul
ia
er
ns
an
w
ai
Lo
ERP    
SMO    
DBAC     
BI     
Hosting    
E-Comm    
CDR       
TN-Summit  
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6. Cost Savings (By Project)
ng
rri
cu
Re
1x
ERP $11-15M
SMO $4.7-5.2M
DBAC $1.8-2.8M
$347K
BI $4-11M TBD
Hosting $2.3M+
E-Comm $535K $3.1-5.8M (Recurring is over 5 years)
CDR $3.4M
TN-Summit $572K+
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7. Future Initiatives (Launched/Under Study)
• Business Process Management (BPM)
• Banner Consolidation (MEP)
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8. Thank You!
Thomas Danford
Tennessee Board of Regents
http://www.linkedin.com/in/tdanford
http://twitter.com/tdanford
thomas.danford@tbr.edu
http://tdanford.blogspot.com/
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