A short presentation about Corporate Training Programs.

1. Elements of
Top Employee
Training Programs
Roberto Lico - Brazil
licoreis@licoreis.com

2. Training isn’t a one size fits all, so there isn’t
one simple answer, but there are a few
things that are present in all the best
training programs.

3. An Effective Program Manager
Program managers are responsible for planning all
training initiatives within an organization. An ideal
training program manager must be aware of the
company needs and goals to provide the right
support for his fellow coworkers.

4. Needs and Goals Assessment
Any effective training program must identify company
subjects, who needs to be trained, and on what skills or
topics.
The training must focus on the gap between current
performance and required performance. For example, if you
find that you have unsatisfied customers, there might be a
need for customer service training for your sales team.

5. Alignment
Once needs are identified, they must be aligned with
organizational initiatives and goals. By following this
model, employees will be more likely to understand the
training and it will be supported by managers and leaders.
The impact to the organization is the critical piece. No one
wants to do something just to do it – you must have a
purpose.

6. Evaluation – Performance
The training program must have the tools to determine the
impact on its participants.
When developing a training program is important to
evaluate its results based on goals, quantity and quality of
information, time, cost and effectiveness.

7. Leadership buy-in
One of the keys to a successful training is leadership buy-in
from the top down. Having leadership support helps drive
the importance of a program, assist with accountability,
and establish appropriate expectations.

8. Relevancy
Providing relevant training content is key to a good training
program, to ensure your learners are engaged and continue
to come back for more.
The content you present to your employees must help them
with their daily duties, expand their mind, and provide
them with quick takeaways that can immediately be
applied.

9. Creativity
Training programs that have some type of creative hook
are viewed as more valuable to the organization.
Branding the training initiative with a logo or mascot can
add a level of fun and familiarity as the program continues.

10. Marketing and communication
Having a marketing strategy is an integral part of your
implementation and an essential component of a successful
learning and development program. A successful marketing plan
includes not only initial launch activities, but also strong ongoing
efforts throughout the program.
As you build your plan, remember to keep your program goals and
success factors at the forefront of your decision-making, and tie the
activities into these goals.

11. Training reinforcement
Many organizations spend thousands of dollars per year on
employee training, only to discover that employees are not
applying new concepts. It is essential to set up ways to
reinforce the acquired knowledge for its participants after
the conclusion of the training program.

13. LRCL – Business Services Consulting
Roberto Lico – licoreis@licoreis.com

14. LRCL – Business Services Consulting
Information – licoreis@licoreis.com
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