The document discusses electronic communication, defining it as the exchange of messages and digital data through electronic devices. It highlights various forms such as email, social networking, and instant messaging, and emphasizes the importance of netiquette in maintaining respectful and clear communication. Additionally, it explores how e-communication has transformed interactions by making them more convenient and instantaneous.

1. MODULE 2.4:
ELECTRONIC
COMMUNICATION

2. CONTENTS
Introduction
What is electronic
communication
Email
 ISP email vs web-based email
 Email addresses
 Practical use of Email
Other modes of e-
communication
 Social networking sites
 Instant Messaging and Chat
applications
Netiquette
 Netiquette and social
networking
 Netiquette and email
Activity 3
2

3. 3
INTRODUCTION
What is electronic
communication?

4. INTRODUCTION
• E-communication – all forms of
electronic communication
• Process by which computers and
other communication
devices(electronic media) are used
to exchange messages and/or
digital data
• Data like images, files, pictures
etcetera can be shared
• In order for E-communication to
occur an electronic devices is
needed
4

5. EMAIL
Mary.Jon
es
UserName
@ mweb
.co
@Service provider
.za
.Type of organisation
.Geographical location
Domain
Email addresses
5

6. EMAIL
• Messages which are instantly sent through
electronic means
• A formal means of communication and used
frequently in businesses.
• When the e-mail is sent, the receiver receives
it immediately.
• Time take for a reply may depend on the
receiver (not always immediate)
• E-mail will allow you to attach files to
messages
Practical use of email:
6

7. EMAIL
To attach a file:
Practical use of email:
Attachments
• Click Attach icon
• A dialog box will
appear
• Locate the file,
click Open to
attach
• Click Send
7

8. EMAIL
ISP email vs web-based email
Web-based email
•Accessed using a
web browser
anywhere where
internet access
•Must be online to
access account
•Free of charge
(might pay for
internet access)
ISP-based email
•Set up on local
computer or device
using appropriate
software
•Can be accessed
without being online
•Monthly ISP charge
plus internet access
cost
8

9. OTHER MODES OF E-
COMMUNICATION
Social networking sites
Interactive websites where individuals and
organisations post their likes, dislikes,
photographs and activities for friends and
interested parties to read and respond to
9

10. OTHER MODES OF E-
COMMUNICATION
Instant Messaging and Chat applications
• These applications occur in real time (different
to email)
• Many social networking sites offer instant
messaging
10

11. 11
Instant messaging
• Instant messaging is an informal way of
communication
• Used to communicate with family, friends,
peers' etcetera.
• Instant messaging can be used to share
geographical data, pictures, files, audio
etcetera
• Emoticons are used when communicating
through instant messaging. 
• When the message is sent either between
two people or a group, it is instantly
received, and a reply is instant (opposed to
e-mail). A conversation can occur back and
forth in the same time frame.

12. OTHER MODES OF E-
COMMUNICATION
Blog
• Blog updated regularly(daily/weekly) with news
and events
• Reads like a journal with most recent entry at
the top
• Not just personal – also used by businesses,
citizen journalists, etc.
• Viewers can like, share and comment on the
blog
12

13. NETIQUETTE (Net +etiquette)
Netiquette and social networking
Use of good
manners and
showing respect
for other users
when using the
internet
Think before you post
…
• Would I be happy if this were
placed on a public poster?
• Would I be happy for e.g. my
parents or teacher to see
this?
• Is this the kind of
information that reflects who
I am?
• Would I be happy for a 13

14. NETIQUETTE
Netiquette and email
• Message must be clear and error-free
• Never type messages only in capital letters
• Files attached to a message must be viruses-
free
• Never be insulting in a message
If you wish to tease someone, use an
emoticon or emoji to show you are just
teasing
14
;-)

15. NETIQUETTE
Netiquette and email
• Use emoticons and emojis only in informal
correspondence
• Never pass on chain mail, hoaxes or spam
• Large attachments – first contact recipient and
agree on a suitable method
• Be careful of passing on personal information
via email
15

16. How has E-communication changed
the way we communicate?
• Communication is easier and more convenient/
saves time
• Communication can occur with people from
other countries from anywhere (breaks
diversity boundaries)
• Allows for social networking
• Employees can have work meeting through e-
communication and share files without being
physically present
• Communication can occur instantly.
16

17. What are the positive’s and
negative's of using e-
communication?
How has e-communication
changes the way we
communicate?
How did people communicate in
the past?
Why is netiquette important?
17

18. 18
Complete Activity 3
Page 120
Thank you 