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Ranjit Nayak
                 Founder & President Marketing, eVapt Inc.




                                                             1
Copyright © 2009 | eVapt, Inc.
 Cell Phones                Google / Dell
Client                            Laptops                    Apple /Samsung
                                  Netbooks                   Acer


                                 Document creation           Google
                                                               Salesforce.com
Application                       Salesforce Automation   

                                  Games, Music                ADP
& Services
                                                           




                                  YouTube                    Amazon
Cloud Services                    APIs for CRM               Google
/ Platforms                       APIs for retail            IBM
                                  Tools for new apps         Coghead

                                 Infrastructure for          Cisco
                                 centralized storage,
Cloud Services                   computing
                                                              Joyent
/Infrastructure                   Hardware
                                                              Amazon
                                                              Dell



Copyright © 2009 | eVapt, Inc.                                                  2
Online
 Traditional
                                 Trend               Subscription                 Trend
  Company
                                                     Competition

                      DVD market down 5.7% in                        Revenue up 13% from $ 1.2B in
      DVD
                              2008                                     2007 to $ 1.36B in 2008.

                    Deltek license revenue for Q4                     During Q1 FY09, total revenue
                    was $19.8 million, compared                     increased 18.7% to $58.56 million
                    to $27.1 million in the fourth                      from $49.35 million a year
Compuware,
                          quarter of 2007.                               ago, driven by increased
  Deltek
                                                                    subscription revenue. Subscription
                     Compuware re-strategizing                        revenue, contributing 96.6% of
                                                                                total sales



                       IBM's hardware business,                       Rackspace Hosting revenue up
      IBM
                        meanwhile, was off 20%.                        46% from $362M to $531M




                                                                                                         3
Copyright © 2009 | eVapt, Inc.
   Pay only subscription fees for use of services
        Focus on Continuous Service
        Always on Current Version
         ◦ No migration issues
        Reduce need for internal IT staff
        Application will be available Anywhere / Anytime
         ◦ Useful with partners
        Economies of Scale in multi tenant environment




                                                            4
Copyright © 2009 | eVapt, Inc.
   Specialized
       micro verticals
       applications
      ADPs which
       specialize in
       HR
      Content in the
       form of
       mashups


                                 5
Copyright © 2009 | eVapt, Inc.
Issues / Solutions




    Copyright © 2009 | eVapt, Inc.   6
•   Apple /Samsung
                                                                         •   Google / Dell
                                   Wireless / Internet access
                                                                         •   PeopleAdmin
                                       Business service
                                                                         •   Salesforce.com
                        Software as a Service (SaaS)                     •   QuickArrow

                         Email          Development       Service desk   •   Amazon
                         service        tools             capabilities
                                                                         •   Google
                        Platform as a Service (PaaS)                     •   Rackspace

                                                                         •   Cisco
                         CPU             Bandwidth           Storage
                                                                         •   Joyent
                                                                         •   Amazon
                        Infrastructure as a Service (IaaS)




Copyright © 2009 | eVapt, Inc.                                                                7
   Flexible pricing - comprises the whole spectrum
         from subscriptions to pay-per-use

        High volume - low touch sales model

        Elastic scaling - comprising the notion of scaling
         resources up as well down




                                                              8
Copyright © 2009 | eVapt, Inc.
9
Copyright © 2009 | eVapt, Inc.
10
Copyright © 2009 | eVapt, Inc.
11
Copyright © 2009 | eVapt, Inc.
12
Copyright © 2009 | eVapt, Inc.
   Price Catalog
       ◦ Allow customer to see suitable plans

      Self –Service buying
       ◦ Allow customers to select and sign up for services online
       ◦ Accept customer credit card payments
      An Integrated Cloud Customer portal
       ◦ Single system to handle subscriptions, amendments and bills
       ◦ Ability to scale and handle billing disputes without R&D expenses




                                                                             13
Copyright © 2009 | eVapt, Inc.
   Support Flexible Pricing
         ◦ Ability to respond quickly to market conditions
         ◦ Pricing and packaging flexibility to launch new products
         ◦ Ability to support one-time, recurring, usage based charges,
             volume tier pricing, and any combination

        Automated Subscription management
         ◦ A single system for all subscriptions, billing and payments
         ◦ Accepting online orders
         ◦ Single source of truth about customers, revenue forecasts, and
           regulatory compliance needs.



                                                                            14
Copyright © 2009 | eVapt, Inc.
   Analytics
         ◦ Know the customer
         ◦ Visibility into the key metrics of subscription business

        Automated and improved Billing
         ◦ Single location to store subscriptions, billing data
         ◦ Use customer credit card or ACH payments
         ◦ Provide a marketplace for buyers
         ◦ Collect usage data efficiently and accurately
         ◦ Integration with CRM & Accounting

        Avoid diversion of R&D focus from development activities



                                                                      15
Copyright © 2009 | eVapt, Inc.
CRM and Sales                                                      Company’s
     Management                  Monetization Platform                Products and
                                                                        Services
                                 •Flexible Pricing
                                                     •Price Catalog
                                                     •Customer
                                                     Acquisition
                                 •Subscription
                                 Management
                                 •Analytics
                                 •Billing                             Web Presence
        Accounting                                                    On-line Sales
                                                     •Self Service




                                                                                      16
Copyright © 2009 | eVapt, Inc.
   Ability to price flexibly is critical
        Understanding customer usage is more
         important for a Cloud provider compared to ISV
        Efficient billing is important
        Integrating billing with CRM and Accounting is
         key to success
        Do not venture into the pay-as-you-go model
         without efficient backend operations


                                                          17
Copyright © 2009 | eVapt, Inc.
Contact number
                                   (512) 828 7161
                                 rnayak@evapt.com




                                                    18
Copyright © 2009 | eVapt, Inc.
Operational Support Systems




    Copyright © 2009 | eVapt, Inc.   19
Subscription      Usage
           Price Catalog                                        Compliance    Billing
                                  Management        Tracking




                                           Monetization Platform




                                 Access Control   Order         SLA          Accounting
           CRM                                                  Monitoring
                                 & Security       Fulfillment


        Business Support Systems



                                                                                          20
Copyright © 2009 | eVapt, Inc.

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Efficient Monetization Plaform for Cloud Computing

  • 1. Ranjit Nayak Founder & President Marketing, eVapt Inc. 1 Copyright © 2009 | eVapt, Inc.
  • 2.  Cell Phones  Google / Dell Client  Laptops  Apple /Samsung  Netbooks  Acer Document creation  Google Salesforce.com Application  Salesforce Automation   Games, Music ADP & Services   YouTube  Amazon Cloud Services  APIs for CRM  Google / Platforms  APIs for retail  IBM  Tools for new apps  Coghead Infrastructure for  Cisco centralized storage, Cloud Services computing  Joyent /Infrastructure  Hardware  Amazon  Dell Copyright © 2009 | eVapt, Inc. 2
  • 3. Online Traditional Trend Subscription Trend Company Competition DVD market down 5.7% in Revenue up 13% from $ 1.2B in DVD 2008 2007 to $ 1.36B in 2008. Deltek license revenue for Q4 During Q1 FY09, total revenue was $19.8 million, compared increased 18.7% to $58.56 million to $27.1 million in the fourth from $49.35 million a year Compuware, quarter of 2007. ago, driven by increased Deltek subscription revenue. Subscription Compuware re-strategizing revenue, contributing 96.6% of total sales IBM's hardware business, Rackspace Hosting revenue up IBM meanwhile, was off 20%. 46% from $362M to $531M 3 Copyright © 2009 | eVapt, Inc.
  • 4. Pay only subscription fees for use of services  Focus on Continuous Service  Always on Current Version ◦ No migration issues  Reduce need for internal IT staff  Application will be available Anywhere / Anytime ◦ Useful with partners  Economies of Scale in multi tenant environment 4 Copyright © 2009 | eVapt, Inc.
  • 5. Specialized micro verticals applications  ADPs which specialize in HR  Content in the form of mashups 5 Copyright © 2009 | eVapt, Inc.
  • 6. Issues / Solutions Copyright © 2009 | eVapt, Inc. 6
  • 7. Apple /Samsung • Google / Dell Wireless / Internet access • PeopleAdmin Business service • Salesforce.com Software as a Service (SaaS) • QuickArrow Email Development Service desk • Amazon service tools capabilities • Google Platform as a Service (PaaS) • Rackspace • Cisco CPU Bandwidth Storage • Joyent • Amazon Infrastructure as a Service (IaaS) Copyright © 2009 | eVapt, Inc. 7
  • 8. Flexible pricing - comprises the whole spectrum from subscriptions to pay-per-use  High volume - low touch sales model  Elastic scaling - comprising the notion of scaling resources up as well down 8 Copyright © 2009 | eVapt, Inc.
  • 9. 9 Copyright © 2009 | eVapt, Inc.
  • 10. 10 Copyright © 2009 | eVapt, Inc.
  • 11. 11 Copyright © 2009 | eVapt, Inc.
  • 12. 12 Copyright © 2009 | eVapt, Inc.
  • 13. Price Catalog ◦ Allow customer to see suitable plans  Self –Service buying ◦ Allow customers to select and sign up for services online ◦ Accept customer credit card payments  An Integrated Cloud Customer portal ◦ Single system to handle subscriptions, amendments and bills ◦ Ability to scale and handle billing disputes without R&D expenses 13 Copyright © 2009 | eVapt, Inc.
  • 14. Support Flexible Pricing ◦ Ability to respond quickly to market conditions ◦ Pricing and packaging flexibility to launch new products ◦ Ability to support one-time, recurring, usage based charges, volume tier pricing, and any combination  Automated Subscription management ◦ A single system for all subscriptions, billing and payments ◦ Accepting online orders ◦ Single source of truth about customers, revenue forecasts, and regulatory compliance needs. 14 Copyright © 2009 | eVapt, Inc.
  • 15. Analytics ◦ Know the customer ◦ Visibility into the key metrics of subscription business  Automated and improved Billing ◦ Single location to store subscriptions, billing data ◦ Use customer credit card or ACH payments ◦ Provide a marketplace for buyers ◦ Collect usage data efficiently and accurately ◦ Integration with CRM & Accounting  Avoid diversion of R&D focus from development activities 15 Copyright © 2009 | eVapt, Inc.
  • 16. CRM and Sales Company’s Management Monetization Platform Products and Services •Flexible Pricing •Price Catalog •Customer Acquisition •Subscription Management •Analytics •Billing Web Presence Accounting On-line Sales •Self Service 16 Copyright © 2009 | eVapt, Inc.
  • 17. Ability to price flexibly is critical  Understanding customer usage is more important for a Cloud provider compared to ISV  Efficient billing is important  Integrating billing with CRM and Accounting is key to success  Do not venture into the pay-as-you-go model without efficient backend operations 17 Copyright © 2009 | eVapt, Inc.
  • 18. Contact number (512) 828 7161 rnayak@evapt.com 18 Copyright © 2009 | eVapt, Inc.
  • 19. Operational Support Systems Copyright © 2009 | eVapt, Inc. 19
  • 20. Subscription Usage Price Catalog Compliance Billing Management Tracking Monetization Platform Access Control Order SLA Accounting CRM Monitoring & Security Fulfillment Business Support Systems 20 Copyright © 2009 | eVapt, Inc.

Editor's Notes

  1. Say “Avoid migration/patching hassles”
  2. Confirm to capitalization consistently