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“A lifesaver for all corporate employees.”
~ Radziah Yusof, Technical Consultant, iPerintis, Malaysia
”Tim's presentation was excellent. He makes every single point crystal clear.”
~ YC Ong, Regional IT Project Manager, Jabil Circuit, Malaysia
“This is an integrated and comprehensive course suitable for a wide range of
professionals! Excellent coordination and interaction with participants.”
~ Leong Siew Fong, G&G Project Manager, emgs Asia Pacific
”Tim has been a very delightful and informative trainer. During this training, he
covered in detail essential & non-essential items, providing us with key elements for
all our writing needs.”
~ Nadia Atif, Technical Writer, TransCore, UAE
“I liked the structured and clear 'rules' given and the 'angles' of the chapter. Fully met
with my expectations”
~ Anette Nilsson, Developing Engineer, Borouge Pte Ltd, UAE
“Fantastic workshop, delivered clearly with a logical flow and a great handout. By far
the best workshop I have attended.”
”Very good workshop, as it not only explains the techniques of writing, but also the
strategies of how to make people interested in our proposal or report.”
~ Erista Adisetya, Plant Manager, PT Sari Husada (Danone)
1
Tim North is a computer engineer who became a
writing trainer. Tim has spent more than twenty years
teaching computer engineering at the Curtin University
of Technology. During this time he has learnt first-hand
that most engineers haven’t been shown how to write
well. So, for the last 17 years, he’s been running writing
courses for engineers and others.
He has extensive experience writing and delivering
practical workshops. His feedback from government
and industry clients is consistently high.
Tim has been the director of his own training company,
Scribe Consulting since 1998. His background is a
diverse one and includes:
PROFILE
“The skill of writing is to create a context
in which other people can think.”
- Edwin Schlossberg
Director
Scribe Consulting
Tim North
BSc(Hons), GradDipHumResDev, MEd
YOUR INTERNATIONAL
COURSE FACILITATOR
INTRODUCTION
Effective Technical Report Writing will provide you with the skills to
write technical reports and proposals that are informative, persuasive,
clear and professional.
Many professionals mistakenly believe that technical writing is meant to
be hard to understand. Their writing is complicated, long and too
jargonistic. Unfortunately, many managers write this way because they
think it is expected of them. In practice, this just makes it harder to
persuade your readers of the correctness and worth of your ideas.
Technical writing is really about communicating complex information
clearly. This is a skill that can be learned.
Clearer writing can lead to greater comprehension and an increased
likelihood that your report or proposal brings about your desired goals.
This comprehensive course will show you how to write technical reports
that are highly informative and understood the first time they are read.
This course will give you the skills needed to write technical reports that
are compelling and highly persuasive. You will also learn all the details of
the craft of technical writing.
over twenty years teaching computer engineering
over seventeen years delivering writing training to
government and industry
providing on-site training for large resource
companies
the development and delivery of many
highly-regarded training courses
writing the internationally known Better Writing
Skills newsletter
working as a technical writer for local engineering
companies
copy editing and proofreading for the academic,
government and industry sectors
providing training needs analysis.
Participants will receive a
comprehensive training manual in
PDF format. This will provide you
with over 200 pages of
comprehensively tested training
material to guide you in your
technical writing when you return
to work.
PaPaPa trtrtrtiiciciciipipipip nananantstststs wwwwilililillllll rerererececececeiiviviviveeee aaaa
compmp erehehensnsivivee trtraiaininingng mmaanu
f mat This will provide y
SPECIAL BONUS
Tel: +6016 3326 360 Fax: +603 9205 7788 kris@360bsigroup.com
08 - 09 MARCH 2017
KUALA LUMPUR
MALAYSIA
12 - 13 MARCH 2017
DUBAI
UNITED ARAB EMIRATES
EFFECTIVE
TECHNICAL
REPORT WRITING
2
WHO
SHOULD ATTEND
All Engineers & Technical Personnel
Project Managers
Line Managers
Executives & Managers
Sales & Marketing Professionals
HR, Administrative & Support Staff
COURSE
CONTENT
COURSE SCHEDULE
8.30
9.00
10.40 - 11.00
12.30 - 13.30
15.00 - 15.20
17.00
Registration & Coffee/Tea
Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day
NOTE:
The enclosed information is a general overview of the course
we offer. However each course will be tailored to suit individual
clients’needs. Please inform us of any additional topics to be
included, at least one week before the training dates.
PREVIOUS PARTICIPANTS include:
AECOM
Borouge Pte Ltd
BP China
CNOOC SES Ltd
Danone
Dialog Group
Dolphin Energy Ltd
EMARAT
ExxonMobil
GlaxoSmithKline (Tianjin) Co
Groote Eylandt Mining Co. (BHP)
Johnson Controls
Leighton Contractors
L'Oreal
Marbu Contracting Co. WLL
Oryx GTL
PepsiCo
Petroleum Development Oman
Petronas Malaysia
Pfizer China
Premier Oil
Prison Department of Malaysia
PT Bredero Shaw Indonesia
PT Holcim Indonesia
PT Kaltim Prima Coal
Technip Geoproduction Malaysia
Total E&P Indonesie
Weatherford Oil Tool Middle East
WHY
THIS EVENT
360 BSI recognizes that there is a significant gap
that occurs between training delivery and
successful implementation.
Effective Technical Report Writing by Tim North is
all about how complex communication can be
made clearly. This is a skill that will be taught and
can be learned during this training.
After completion of the course, managers will be
able to apply and use the right and effective
writing techniques immediately when they
return to work.
This is a unique training course and full of new
information, ideas and latest techniques that will
surpass your expectations.
Participants may choose to bring along
their own laptop.
Participants can bring (if they wish) some
samples of their reports to get professional
assessment, view and advise.
DAY1 WRITING TECHNICAL REPORTS
Explain the importance of identifying your readers and their needs.
Identify how much technical detail your readers need and will understand.
Create a needs-analysis table to organise who needs what.
Provide information to diverse groups of readers with different needs.
Deal with conflicting needs.
Explain why it is essential to prepare an outline.
Write effective covering letters for reports.
Write effective executive summaries for reports.
Write effective introductions for reports.
Write effective conclusions for reports.
Write effective recommendations for reports.
Use appendices to keep the body of your report brief.
Employ general strategies for better scientific writing.
Explain why it is wise to provide references (even if they’re not read).
After completing this part of the training, you will be able to:
Essential technical editing and writing skills
Use abbreviations, contractions, acronyms and symbols appropriately and
consistently.
Correctly write numbers and units using the metric system.
Use capital letters appropriately and consistently.
Decide whether to write a number with words or with digits.
Employ strategies to prevent the overuse of acronyms.
Use punctuation correctly and consistently.
Use bulleted and numbered lists correctly and consistently.
After completing this part of the training, you will be able to:
DAY2 WRITING TECHNICAL & BUSINESS
PROPOSALS
After completing this part of the training, you will be able to:
Explain the key difference between reports and proposals.
Identify the six essential questions that you must answer in your proposal.
Explain the importance of establishing your credibility.
Explain the importance of solving a problem for your readers.
Write a covering letter that quickly establishes context.
Construct a title that includes a recommendation and a benefit.
Write an effective executive summary.
Write a background section that provides the necessary context.
Convert features and advantages to benefits.
Employ a modular format.
Employ plain English to enhance your clarity and reputation.
Employ highly effective persuasion strategies.
Engage in effective lobbying behaviour.
OTHER COURSES BY 360 BSI
Understanding Emotional Intelligence
Executive Presentation Skills
Negotiating Sales Success & Customer Loyalty
Managing Millennials
Stress Management at the Workplace
360 BSI provides in-house writing training for business and
government clients at all levels: from clerical to executive.
You will receive practical, jargon-free writing training from a
professionally qualified educator with over twenty years of
teaching and training experience.
Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.
IN-HOUSE TRAINING
Payment is required within 5 days upon receipt of
the invoice.
All payments must be received prior to the event date
PAYMENT DETAILS
Thank you for your registration!
* Save up to 50% for In-house Training programs
Hotel Contact Details:
REGISTRATION FORM
Fax: +603 9205 7788
Tel: +603 9205 7772
Mobile: +6016 3326 360
Email: kris@360bsigroup.com
Name
Name on tag
Job Title
Email
Mobile
:
:
:
:
:
Name
Name on tag
Job Title
Email
Mobile
:
:
:
:
:
Name
Name on tag
Job Title
Email
Mobile
:
:
:
:
:
1
2
3
DELEGATES
AUTHORIZATION
(This form is invalid without a signature)
Name :
Job Title :
Email :
( )Tel :
Organization :
Address :
Signature : Date: / /
Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry 100% liability.
However, course materials will still be couriered to you.
General Information:
Registrations close ONE (1) week before the training dates.
The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual
1
2
3
4
5
Cancellations/Substitutions
3
USD 7,500 - Special for Group of 5
USD 4,995 - Special for Group of 3
USD 1,995 per delegate
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.
DUBAI, UAE: 12 - 13 MARCH 2017
KUALA LUMPUR, MALAYSIA: 08 - 09 MARCH 2017
Radisson BLU Hotel, Dubai Deira Creek
Baniyas Road, P.O. Box 476, Dubai, UAE
Tel: +971 4 2057105 Fax: +971 4 2234698
Grand Millennium Kuala Lumpur
160 Jalan Bukit Bintang, 55100 Kuala Lumpur
Tel: +60 3 2117 4899 Fax: +60 3 2142 1441
08 - 09 MARCH 2017
KUALA LUMPUR
12 - 13 MARCH 2017
DUBAI, UAE
(please tick as appropriate)VENUE & FEES
360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.©
EFFECTIVE
TECHNICAL
REPORT WRITING

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  • 1. Latest TESTIMONIALS “A lifesaver for all corporate employees.” ~ Radziah Yusof, Technical Consultant, iPerintis, Malaysia ”Tim's presentation was excellent. He makes every single point crystal clear.” ~ YC Ong, Regional IT Project Manager, Jabil Circuit, Malaysia “This is an integrated and comprehensive course suitable for a wide range of professionals! Excellent coordination and interaction with participants.” ~ Leong Siew Fong, G&G Project Manager, emgs Asia Pacific ”Tim has been a very delightful and informative trainer. During this training, he covered in detail essential & non-essential items, providing us with key elements for all our writing needs.” ~ Nadia Atif, Technical Writer, TransCore, UAE “I liked the structured and clear 'rules' given and the 'angles' of the chapter. Fully met with my expectations” ~ Anette Nilsson, Developing Engineer, Borouge Pte Ltd, UAE “Fantastic workshop, delivered clearly with a logical flow and a great handout. By far the best workshop I have attended.” ”Very good workshop, as it not only explains the techniques of writing, but also the strategies of how to make people interested in our proposal or report.” ~ Erista Adisetya, Plant Manager, PT Sari Husada (Danone) 1 Tim North is a computer engineer who became a writing trainer. Tim has spent more than twenty years teaching computer engineering at the Curtin University of Technology. During this time he has learnt first-hand that most engineers haven’t been shown how to write well. So, for the last 17 years, he’s been running writing courses for engineers and others. He has extensive experience writing and delivering practical workshops. His feedback from government and industry clients is consistently high. Tim has been the director of his own training company, Scribe Consulting since 1998. His background is a diverse one and includes: PROFILE “The skill of writing is to create a context in which other people can think.” - Edwin Schlossberg Director Scribe Consulting Tim North BSc(Hons), GradDipHumResDev, MEd YOUR INTERNATIONAL COURSE FACILITATOR INTRODUCTION Effective Technical Report Writing will provide you with the skills to write technical reports and proposals that are informative, persuasive, clear and professional. Many professionals mistakenly believe that technical writing is meant to be hard to understand. Their writing is complicated, long and too jargonistic. Unfortunately, many managers write this way because they think it is expected of them. In practice, this just makes it harder to persuade your readers of the correctness and worth of your ideas. Technical writing is really about communicating complex information clearly. This is a skill that can be learned. Clearer writing can lead to greater comprehension and an increased likelihood that your report or proposal brings about your desired goals. This comprehensive course will show you how to write technical reports that are highly informative and understood the first time they are read. This course will give you the skills needed to write technical reports that are compelling and highly persuasive. You will also learn all the details of the craft of technical writing. over twenty years teaching computer engineering over seventeen years delivering writing training to government and industry providing on-site training for large resource companies the development and delivery of many highly-regarded training courses writing the internationally known Better Writing Skills newsletter working as a technical writer for local engineering companies copy editing and proofreading for the academic, government and industry sectors providing training needs analysis. Participants will receive a comprehensive training manual in PDF format. This will provide you with over 200 pages of comprehensively tested training material to guide you in your technical writing when you return to work. PaPaPa trtrtrtiiciciciipipipip nananantstststs wwwwilililillllll rerererececececeiiviviviveeee aaaa compmp erehehensnsivivee trtraiaininingng mmaanu f mat This will provide y SPECIAL BONUS Tel: +6016 3326 360 Fax: +603 9205 7788 kris@360bsigroup.com 08 - 09 MARCH 2017 KUALA LUMPUR MALAYSIA 12 - 13 MARCH 2017 DUBAI UNITED ARAB EMIRATES EFFECTIVE TECHNICAL REPORT WRITING
  • 2. 2 WHO SHOULD ATTEND All Engineers & Technical Personnel Project Managers Line Managers Executives & Managers Sales & Marketing Professionals HR, Administrative & Support Staff COURSE CONTENT COURSE SCHEDULE 8.30 9.00 10.40 - 11.00 12.30 - 13.30 15.00 - 15.20 17.00 Registration & Coffee/Tea Workshop commences Morning coffee/tea Lunch Afternoon coffee/tea End of day NOTE: The enclosed information is a general overview of the course we offer. However each course will be tailored to suit individual clients’needs. Please inform us of any additional topics to be included, at least one week before the training dates. PREVIOUS PARTICIPANTS include: AECOM Borouge Pte Ltd BP China CNOOC SES Ltd Danone Dialog Group Dolphin Energy Ltd EMARAT ExxonMobil GlaxoSmithKline (Tianjin) Co Groote Eylandt Mining Co. (BHP) Johnson Controls Leighton Contractors L'Oreal Marbu Contracting Co. WLL Oryx GTL PepsiCo Petroleum Development Oman Petronas Malaysia Pfizer China Premier Oil Prison Department of Malaysia PT Bredero Shaw Indonesia PT Holcim Indonesia PT Kaltim Prima Coal Technip Geoproduction Malaysia Total E&P Indonesie Weatherford Oil Tool Middle East WHY THIS EVENT 360 BSI recognizes that there is a significant gap that occurs between training delivery and successful implementation. Effective Technical Report Writing by Tim North is all about how complex communication can be made clearly. This is a skill that will be taught and can be learned during this training. After completion of the course, managers will be able to apply and use the right and effective writing techniques immediately when they return to work. This is a unique training course and full of new information, ideas and latest techniques that will surpass your expectations. Participants may choose to bring along their own laptop. Participants can bring (if they wish) some samples of their reports to get professional assessment, view and advise. DAY1 WRITING TECHNICAL REPORTS Explain the importance of identifying your readers and their needs. Identify how much technical detail your readers need and will understand. Create a needs-analysis table to organise who needs what. Provide information to diverse groups of readers with different needs. Deal with conflicting needs. Explain why it is essential to prepare an outline. Write effective covering letters for reports. Write effective executive summaries for reports. Write effective introductions for reports. Write effective conclusions for reports. Write effective recommendations for reports. Use appendices to keep the body of your report brief. Employ general strategies for better scientific writing. Explain why it is wise to provide references (even if they’re not read). After completing this part of the training, you will be able to: Essential technical editing and writing skills Use abbreviations, contractions, acronyms and symbols appropriately and consistently. Correctly write numbers and units using the metric system. Use capital letters appropriately and consistently. Decide whether to write a number with words or with digits. Employ strategies to prevent the overuse of acronyms. Use punctuation correctly and consistently. Use bulleted and numbered lists correctly and consistently. After completing this part of the training, you will be able to: DAY2 WRITING TECHNICAL & BUSINESS PROPOSALS After completing this part of the training, you will be able to: Explain the key difference between reports and proposals. Identify the six essential questions that you must answer in your proposal. Explain the importance of establishing your credibility. Explain the importance of solving a problem for your readers. Write a covering letter that quickly establishes context. Construct a title that includes a recommendation and a benefit. Write an effective executive summary. Write a background section that provides the necessary context. Convert features and advantages to benefits. Employ a modular format. Employ plain English to enhance your clarity and reputation. Employ highly effective persuasion strategies. Engage in effective lobbying behaviour.
  • 3. OTHER COURSES BY 360 BSI Understanding Emotional Intelligence Executive Presentation Skills Negotiating Sales Success & Customer Loyalty Managing Millennials Stress Management at the Workplace 360 BSI provides in-house writing training for business and government clients at all levels: from clerical to executive. You will receive practical, jargon-free writing training from a professionally qualified educator with over twenty years of teaching and training experience. Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request. IN-HOUSE TRAINING Payment is required within 5 days upon receipt of the invoice. All payments must be received prior to the event date PAYMENT DETAILS Thank you for your registration! * Save up to 50% for In-house Training programs Hotel Contact Details: REGISTRATION FORM Fax: +603 9205 7788 Tel: +603 9205 7772 Mobile: +6016 3326 360 Email: kris@360bsigroup.com Name Name on tag Job Title Email Mobile : : : : : Name Name on tag Job Title Email Mobile : : : : : Name Name on tag Job Title Email Mobile : : : : : 1 2 3 DELEGATES AUTHORIZATION (This form is invalid without a signature) Name : Job Title : Email : ( )Tel : Organization : Address : Signature : Date: / / Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry 100% liability. However, course materials will still be couriered to you. General Information: Registrations close ONE (1) week before the training dates. The fees cover lunch, tea breaks, materials and certificate. Official confirmation will be sent, once registration has been received. Participants will need to arrange their own accommodation. Attire: Smart Casual 1 2 3 4 5 Cancellations/Substitutions 3 USD 7,500 - Special for Group of 5 USD 4,995 - Special for Group of 3 USD 1,995 per delegate Bank transfer: 360 BSI MIDDLE EAST LIMITED Abu Dhabi Commercial Bank Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E Account No: 10065721319001 Swift No: ADCBAEAAXXX IBAN No: AE780030010065721319001 The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client. DUBAI, UAE: 12 - 13 MARCH 2017 KUALA LUMPUR, MALAYSIA: 08 - 09 MARCH 2017 Radisson BLU Hotel, Dubai Deira Creek Baniyas Road, P.O. Box 476, Dubai, UAE Tel: +971 4 2057105 Fax: +971 4 2234698 Grand Millennium Kuala Lumpur 160 Jalan Bukit Bintang, 55100 Kuala Lumpur Tel: +60 3 2117 4899 Fax: +60 3 2142 1441 08 - 09 MARCH 2017 KUALA LUMPUR 12 - 13 MARCH 2017 DUBAI, UAE (please tick as appropriate)VENUE & FEES 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.© EFFECTIVE TECHNICAL REPORT WRITING