Effective Email
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Effective email should have an accurate subject line, action requested near the beginning, and accessible information. It should answer questions without leaving out essential details and ensure any attachments are actually attached. The document provides tips for writing effective emails such as using bullet points, bold text, and greetings when being polite. It emphasizes proofreading emails before sending and paying attention to wording when writing to customers to avoid mistakes and come across professionally.
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Concreteness
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Completeness
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Conciseness
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The clearer your message, the easier it gets for the receiver to decode it according to your original intent. While this sounds obvious, most communication pitfalls originate from lack of clarity. Want to deliver an effective message? Start with a clear communication goal and accurate thoughts. Clear communications build on exact terminology and concrete words, to reduce ambiguities and confusion in the communication process.
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