Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood clearly. It builds and maintains relationships, trust, understanding, and encourages innovation while reducing conflict. To be an effective communicator, messages should be complete, concise, considerate of the audience, clear, concrete, courteous, correct, and timely. Effective communication is important for managers, builds teams, and improves customer satisfaction.

1. Effective communication
(Happiness)
By Haitham Gameel

2. What we can learn?
1- What is communication?
2-Difference between communication & effective
one?
3-Importance of effective communication
4-How to be effective communicator.

3. A communication?
•a process by which information is exchanged
between individuals through a common system
of symbols, signs, or behavior the function of
pheromones in insect communication also :
exchange of information.
•an apparent answer to the painful divisions
between self and other, private and public, and
inner thought and outer world.

4. Effective communication
• The process of exchanging ideas, thoughts, opinions,
knowledge, and data so that the message is received and
understood with clarity and purpose.
• When we communicate effectively, both the sender and
receiver feel satisfied.
• Having an ability to listen attentively and to convey
information efficiently with empathy. It portrays your
confidence and body language which is important while
having a communication with people around you

5. Guess what???/?
11%
44%
26%
19%
Effective Manager
Networking Communication
HR management Traditional(Technical)
48%
28%
26%
13%
Successful Manager
Networking Communication HR Traditional

6. Importance of effective communication
• It builds and maintains relationships.
• It builds trust.
• It helps build the team as an effective unit.
• It builds understanding with your audience.
• Effective communication encourages innovation.
• It increases employee engagement.
• It increases accountability and brings clarity in work flow.
• It helps with decision making.
• Effective communication improves customer satisfaction.
• It reduces conflict.

7. How to be effective communicator.
We need to make our communication way (Message) either written or
verbal characterize by following:
1-Completeness.
2-Conciseness.(‫)موجزة‬.
3- Consideration.
4- Clarity.
5-Concreteness.
6-Courtesy.(‫)مجاملة‬.
7- Correctness.

8. Completeness
• Message must be complete & take in consideration audience mindset
, Background & all conditions.
• Complete communication features:
• It develops good reputation of an organization.
• It gives always additional information wherever required. Answer all
questions in receiver mind.
• It helps good decision making from audience as they received all data
needed.

9. Conciseness
• Conciseness means wordiness, convey in least possible words. It has
following features:
• Time saving & also cost saving.
• It underlines & highlights the main message without excessive words.
• Concise message is more appealing & comprehensible to audience.
• Concise message isn’t repetitive in nature.

10. Consideration
• Consideration implies to (Stepping in the shoes of other) part of
empathy.
• Considerate communication features:
• Emphasize on “you” approach.
• Emphasize with the audience & exhibit interest in audience. This
stimulate positive reaction from them.
• Show optimism toward your audience .Emphasize in what is possible
instead of what is impossible.

11. Clarity
• Clarity implies emphasizing on a specific message or a goal at a time
rather than trying to achieve too much at once.
• Clarity communication feature:
• It makes understating easier.
• Complete clarity of thoughts & ideas enhance the meaning of
message.

12. Concreteness
• Concrete communication implies being particular & clear rather than
fuzzy & general. Concreteness strengthens the confidence. Concrete
communication features:
• It is support with facts & figures.
• It makes use of words that are clear & that build the reputation.
• Concrete message are not misinterpreted.

13. Courtesy
• Courtesy in the message implies the message should show the
sender’s expression as well as the respect for the receiver. The sender
of the message should be polite,Judicious,reflective & enthusiastic.
• Courtesy implies taking into consideration both viewpoints as well as
feeling of receiver.
• Courteous message is positive & focus on audience.
• It makes use of terms showing respect of the receiver.
• It is not at all biased.

14. Correctness
• Correctness in communication implies that There is no grammatical
error in communication. The correct communication features:
• The message is exact ,correct & well timed.
• If the communication is correct it boosts up the confidence level.
• Correct message has a great impact on audience.
• It checks for the precision & accurateness of facts & figures used in
the message.
• It makes use of appropriate & correct language in the message.

15. •Now, is this the right time to all of us
improve communication to be more
effective in all life?

16. What can we remember ?