EFESO is a global management consulting firm specialized in operational excellence. It is uniquely positioned to help clients implement the Shingo Model due to its integrated approach combining Performance Behavior methodology, the WCOM framework, and change management. The first step is a Discover Excellence Workshop to assess the organization and identify improvement opportunities by addressing typical issues like isolated silos and misalignment. EFESO's holistic approach develops ideal behaviors across the organization to support sustainable excellence through people and systems.

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Abu Dhabi - Atlanta - Barcelona - Berlin - Brussels - Budapest - Buenos Aires - Cairo - Gothenburg - 's-Hertogenbosch
Istanbul - Lisbon - Manchester - Mexico City - Milan - New Delhi - New York - Paris - Riyadh - São Paulo - Seoul
Shanghai - Singapore - Saint Petersburg - Stockholm - Tokyo
WHY SHINGO & WHY EFESO?
SEPTEMBER 2015

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Contents
 Who is EFESO Consulting?
 What is Shingo?
 Why is it important to my organization?
 Why is EFESO uniquely positioned to help me ?
 How do I start?

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1WHO IS EFESO CONSULTING?

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EFESO Consulting: global approach and local culture

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2WHAT IS SHINGO?

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What is Shingo ?
 Shingo is an idelology / philosophy about
ideal behavior and excellent culture, where
companies should comply with, if they want
to become enterprise excellence.
 A high performing organization is
reflefected in people’s everyday behavior
and from research we there is a strong
correlation between high perfoming
organizations and culture.

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The Shingo Model: Based upon the writings of Dr. Shigeo Shingo
 Establishes the clear connections
between culture, behavior, systems
and results
 Introduces the key concept of Shingo
Principles and the role they play
 Provides a framework for leaders in
which to build a culture of sustainable
excellence

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3WHY IS IT IMPORTANT TO MY ORGANIZATION?

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Typical State: Isolated Silos, Mis-alignment and Wasted Energies
 When organizations are in their infancy, they are very flat organizations. With
just a handful of people, people multitask or handle one function entirely by
themselves
 As an organization grows, it will naturally increase in specialization of function
with a group to handle human resources issues, a group to handle finance,
another group to handle operations, etc. This permits increased expertise in
each specialization.

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Typical State: Isolated Silos, Mis-alignment and Wasted Energies
 But eventually silos begin to form, and increased complexity and bureaucracy
which isolates the different functions creeps in. More policies and bureaucracy
are created to ensure compliance.
 Eventually, the systems and policies within each silo number in the hundreds
and the separation and lack of cooperation between silos increases.
Eventually, the people in the organization feel disconnected to the end
customer and they feel that senior management have lost touch.

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Typical State: Isolated Silos, Mis-alignment and Wasted Energies
 It becomes difficult to find that sustainable excellence that was the hallmark of
the organization at the beginning.

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4WHY IS EFESO UNIQUELY POSITIONED TO HELP ME?

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EFESO’s Integrated Approach: The Whole Picture
EFESO’s Performance
Behavior develops and
seals the ideal behaviors
linked to the Shingo
Principles
EFESO’s WCOM gives proven
powerful systems, methods &
tools, integrating Lean, TPM,
and 6 Sigma together
EFESO’s Change Management as the way to implement

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WCOM and Performance Behavior to support application
of ideal principles
Key aspects of our approach
 Shingo is an ideology about ideal
Behavior and excellent culture, structured
in principles to comply with, available to
companies that want to achieve enterprise
excellence
 Shingo naturally expands the scope of
improvement beyond operations, involving
all functions and engaging senior leaders
 EFESO Consulting is the only global
Management Consulting firm affiliate to
the Shingo Institute (www.shingoprize.org)

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WCOM and Performance Behavior to support application
of ideal principles
Key aspects of our approach
 Performance Behavior (an EFESO
Consulting Proprietary methodology)
develops, measures, provokes and
seals the ideal behaviors through the
organization according to the Shingo
principles
 WCOM (the EFESO Consulting
framework for Operational Excellence)
is connected to fill gaps in systems and
methodologies along the Shingo
journey.

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Creating the right environment where Human Dynamics are the
pivotal key to success

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4HOW DO I GET STARTED?

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Discover Excellence Workshop

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Discover Excellence Workshop

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www.efeso.com
Questions?
Miguel Ángel Rangel Blanco
miguel.rangel@efeso.com
Mobile (55) 2323 3193