This document provides guidance on effective leadership. It discusses the importance of setting high standards, improving quality, and raising performance levels. Some key leadership skills covered include communication, decision making, goal setting, developing teamwork, leading discussions, and managing meetings. The document also compares the roles of leaders and managers and provides tips for strengthening individual leadership abilities.
3. IMPROVING STANDARDS OF
QUALITY
⦿ TARGET STANDARDS
⦿ LEADERSHIP
⦿ PEOPLE
⦿ RESOURCES
⦿ PROCESSES
⦿ HOW TO ACHIEVE
QUALITY
⦿ IMPROVEMENT OF
PERFORMACE
⦿ PRACTICE TWO-WAY
COMMUNICATION
⦿ ENSURE MONEY IS
MANAGED EFFICIENTLY
⦿ FORMULATE INNOVATIVE
AND CREATIVE IDEAS FOR
IMPROVING PROCESSES
7. SKILLS TO BE LEARNED ON A
PROJECT TEAM
⦿ HOW TO APPROACH THE PROJECT
⦿ HOW TO COMMUNICATE ITS OBJECTIVES
⦿ WHERE TO ACQUIRE RESOURCES
⦿ HOW TO PUT RESOURCES TO BEST USE
⦿ HOW TO LIAISE WITH OTHER DEPARTMENTS
⦿ HOW TO NEGOTIATE
⦿ HOW TO MONITOR PERFORMANCE
⦿ HOW TO TROUBLESHOOT
⦿ HOW TO ACHIEVE PROJECT GOALS
8. MASTERING ROLES
⦿TAKING THE OVERVIEW
⦿BEING AN ADMINISTRATOR
⦿BECOMING A STRATEGIST
⦿PROMOTING CHANGE
⦿FOCUSING ON PEOPLE
⦿USING DIFFERENT STYLES
9. LEADERS MANAGERS
ADMINISTER IMPLEMENT
ORIGINATE COPY
DEVELOP MAINTAIN
INSPIRE TRUST CONTROL
THINK LONG TERM THINK SHORT TERM
ASK WHAT AND WHY ASK HOW AND WHEN
WATCH THE HORIZON WATCH THE BOTTOM LINE
CHALLENGE STATUS QUO ACCEOT STATUS QUO
ARE THEIR OWN PEOPLE ARE GOOD SOLDIERS
DO THE RIGHT THING DO THINGS RIGHT
COMPARING LEADERS AND
MANAGERS
11. EVALUATING KEY LEADERSHIP
ROLES
KEY ROLES HOW TO FULFIL THEM
EXPERT STRIVE FOR THE BEST POSSIBLE PERFORMANCE
AND INCREASE YOUR KNOWLEDGE IN YOUR
SPECIFIC FIELD
ADMINISTRATOR CUTDOWN ON PAPERWORK, AND DEVISE
PROGRESSIVE SYSTEMS TO INCREASE
EFFICIENCY
PEOPLE PERSON BELIEVE AND ACT ON THE PRINCIPLE THAT
SUCCES FLOWS FROM THE EFFECTIVE
MANAGEMENT OF OTHERS
STRATEGIST ALWAYS ENSURE THAT YOU PLAN AHEAD,
DEVISING STRATEGIES AND GOALS FOR FUTURE
SUCCESS
CHANGE AGENT BE ADVENTUROUS,AND ENDEAVOUR TO FOCUS
ON ENTERPRISE AND INITIATIVE RATHER THAN
CONTROL
13. STRENGTHS HOW TO DEVELOP THEM
DRIVE AND ENERGY KEEP PHYSICALLY FIT.JOIN A GYM OR TAKE
UP A COMPETITIVE SPORT
SELF-CONFIDENCE LEARN TO CALCULATE AND ACCEPT
MODERATE RISKS
MONEY MANAGEMENT ACQUIRE GOOD TRAINING IN FINANCIAL
BASICS-ATTEND A COURSE IF NECESSARY
MANAGING PEOPLE ASK REGULARLY FOR FEEDBACK FROM YOUR
SUPERIORS,PEERS AND SUBORDINATES
GOAL-SETTING LIST YOUR GOALS AND KEEP REASSESSING
THEM
SELF-DETERMINATION FORM LONG-RANGE AIMS FOR YOURSELF
AND THE ORGANIZATION
SELF-EVALUATION CONDUCT REGULAR,HONEST
EXAMINATIONSOF RECENT DECISIONS AND
ACTIONS.
BUILDING PERSONAL STRENGTHS