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E-COMMERCE PPC
HOW TO GET THE MOST OUT OF PRODUCT LISTING
ADS (PLAS)
WHO THE
HELL?

WHAT THE
HELL?

@NATEKNOX

PRODUCT LISTING ADS

•
•

WIFE & (NEW) SON
BREWING & DRINKING BEER

SEARCH MARKETER
•
•
•
•

ADWORDS & BING
FACEBOOK & TWITTER
LANDING PAGES & CRO
SEO & LOCAL SEO

…PLAs!
2

•
•
•
•
•
•
•
•

WHAT & WHERE ARE PLAs?
WHEN DO I USE THEM?
WHY WOULD I USE THEM?
HOW DO I SET UP PLAs?
HOW CAN YOU PROVE IT?
• CASE STUDY
HOW DID YOU DO THAT?
WHERE DO I PUT MY FEED?
HOW DO I GET THERE?
WHAT & WHERE ARE THEY?

3
4
WHEN DO I USE THEM?
TWO SCENARIOS TO USE PLAs:

1. E-COMMERCE

5
WHEN DO I USE THEM?
TWO SCENARIOS TO USE PLAs:

1. E-COMMERCE
2. ALL THE TIME

NOT USING PLAS IS LIKE ALWAYS DRIVING A CAR IN FIRST
6
WHY WOULD I USE THEM?
PROS:
•

•

VISUAL

•

7

$$$$
MORE SERP TAKEOVER
WHY WOULD I USE THEM?
PROS:
•

$$$$

•

VISUAL

•

MORE SERP TAKEOVER

CONS
•

NONE, IDIOT

NEWSFLASH: PEOPLE DON’T RE
8
HOW DO I SET UP PLAS?
GET STARTED WITH PLAs
•

•

LINK THE TWO ACCOUNTS

•

CREATE A DATA FEED

•

9

NEED ADWORDS & MERCHANT CENTER

CREATE A NEW PLA CAMPAIGN
HOW CAN YOU PROVE IT?
BREAK IT DOWN: CASE STUDY TIME

10
HOW CAN YOU PROVE IT?
“GET US 10:1 ROAS”
3,200 Clicks
2.00% CTR
$0.50 CPC
$1,600 spend

11

$7,400 Revenue
4.6 ROAS
$57 CPA
$163 Ave. Value
HOW CAN YOU PROVE IT?
“WE GOT THIS!”
• PRODUCT EXTENSIONS
(discontinued)
• PLAs

12
HOW CAN YOU PROVE IT?
“IT’S MONEY TIME!”
• PRODUCT EXTENSIONS
(discontinued)
• PLAs

13
HOW CAN YOU PROVE IT?
“WTF! WHERE’S THE PILE OF MONEY?”

14
If you build it, they will come
15
If you build it ...
16
HOW CAN YOU PROVE IT?

17
HOW CAN YOU PROVE IT?
43,700 Clicks (1,265%)
3.50% CTR (75%)
$0.15 CPC (-70%)
$6,500 Spend (300%)

18

$101,994.83 Revenue (1,278%)
15.6 ROAS (239%)
$15 CPA (-73%)
$221 Ave. Value (35%)
HOW DID YOU DO THAT?
OPTIMIZE YOUR FEED

TREAT PLAs THE SAME
CONSTANT MAINTENANCE
PIMP IT OUT!

19
HOW DID YOU DO THAT?
OPTIMIZE YOUR FEED

EVERY PRODUCT IS A LANDING PAGE

•
•

STRONG, SPECIFIC COPY

•

HIGH-QUALITY, ENTICING IMAGES

•

DIFFERENTIATE YOUR STORE

•

UTILIZE ALL FIELDS WITH RELEVENT DATA
SIMPLY CARRYING PRODUCTS ISN’T ENOUGH, GIVE A REASON
TO BUY

20
CTR FUELS EVERYTHING
ELSE, MAXIMIZE IT
21
22
23
24
25
WHERE WOULD YOU BUY?

26
WHERE WOULD YOU BUY?

27
WHERE WOULD YOU BUY?

28
WHERE WOULD YOU BUY?
DIFFERENTIATE YOUR STORE

•

COMPETE ON THE PRICE

•

CALL OUT DEALS & USE OFFER EXTENSIONS

•

LEVERAGE REVIEWS

•

APPLY FOR TRUSTED STORE STATUS
•

29

GREAT CUSTOMER SERVICE REQUIRED
HOW DID YOU DO THAT?
TREAT PLAs THE SAME

IT’S STILL SEARCH!

•
•

YOUR JOB IS STILL THE SAME

•

CAMPAIGNS > AD GROUPS > TARGETS > NEGATIVES

YOUR JOB DOESN’T CHANGE JUST BECAUSE GOOGLE CHANGED SO
30
HOW DID YOU DO THAT?
6 ROUTES OF TARGETING
•

•

PRODUCT TYPE

•

BRAND

•

CONDITION

•

ADWORDS LABELS

•

31

ID

ADWORDS GROUPING
HOW DID YOU DO THAT?

ADD SPECIFIC TARGETS TO LOWER WASTE; TEST TO FIND SW
32
HOW DID YOU DO THAT?

GET GRANULAR, ENSURE ATTRIBUTES ARE IN
FEED, VALIDATE
33
HOW DID YOU DO THAT?
SIDE NOTE: SETTING BIDS ON PLAs

•
•

HIGHER BIDS

•

34

DON’T LISTEN TO GOOGLE

FIND WHAT WORKS FOR YOU

MORE $$$
HOW DID YOU DO THAT?
CONSTANT MAINTENANCE
• FIX ERRORS ASAP. DATA QUALITY ISSUES CAN BRING DOWN THE ACCOUNT

QUALITY FEEDS MAKE MONEY, LAZINESS WAST
35
HOW DID YOU DO THAT?
GUESS WHEN GOOGLE MADE A CHANGE
• PRODUCT APPROVAL CHANGES

• CRACKDOWN ON RESTRICTED PRODUCTS
• SHIPWRECKED ACCOUNT

YOU CAN HAVE GUNS & AMMO, BUT YOU CAN’T SELL THEM
WITH PLAS
36
…AM I DONE YET?

37
NO!

38
PIMP OUT THAT DATA FEED
GET THAT DATA FEED EVERYWHERE

•

GOOGLE

•

BING / YAHOO

•

EBAY

•

SHOPPING

•

SEARS

•

ALL OF THE PLACES!
LOOK BEFORE YOU JUMP, SOME PLACES TAKE
COMMISSION

39
PIMP OUT THAT DATA FEED

Which do
you prefer?

40
PIMP OUT THAT DATA FEED

This?

41
PIMP OUT THAT DATA FEED
WHICH DO YOU PREFER?

42

Or this?
BUT HOW DO I GET
THERE?

43
LIFEHACK: USE GODATAFEEDS TO PIMP
YOUR PLAS
44
Do it

45

because I said so
THANK YOU

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E-Commerce PPC: How to Get the Most Out of Product Listing Ads (PLAs) - Nate Knox

  • 1. E-COMMERCE PPC HOW TO GET THE MOST OUT OF PRODUCT LISTING ADS (PLAS)
  • 2. WHO THE HELL? WHAT THE HELL? @NATEKNOX PRODUCT LISTING ADS • • WIFE & (NEW) SON BREWING & DRINKING BEER SEARCH MARKETER • • • • ADWORDS & BING FACEBOOK & TWITTER LANDING PAGES & CRO SEO & LOCAL SEO …PLAs! 2 • • • • • • • • WHAT & WHERE ARE PLAs? WHEN DO I USE THEM? WHY WOULD I USE THEM? HOW DO I SET UP PLAs? HOW CAN YOU PROVE IT? • CASE STUDY HOW DID YOU DO THAT? WHERE DO I PUT MY FEED? HOW DO I GET THERE?
  • 3. WHAT & WHERE ARE THEY? 3
  • 4. 4
  • 5. WHEN DO I USE THEM? TWO SCENARIOS TO USE PLAs: 1. E-COMMERCE 5
  • 6. WHEN DO I USE THEM? TWO SCENARIOS TO USE PLAs: 1. E-COMMERCE 2. ALL THE TIME NOT USING PLAS IS LIKE ALWAYS DRIVING A CAR IN FIRST 6
  • 7. WHY WOULD I USE THEM? PROS: • • VISUAL • 7 $$$$ MORE SERP TAKEOVER
  • 8. WHY WOULD I USE THEM? PROS: • $$$$ • VISUAL • MORE SERP TAKEOVER CONS • NONE, IDIOT NEWSFLASH: PEOPLE DON’T RE 8
  • 9. HOW DO I SET UP PLAS? GET STARTED WITH PLAs • • LINK THE TWO ACCOUNTS • CREATE A DATA FEED • 9 NEED ADWORDS & MERCHANT CENTER CREATE A NEW PLA CAMPAIGN
  • 10. HOW CAN YOU PROVE IT? BREAK IT DOWN: CASE STUDY TIME 10
  • 11. HOW CAN YOU PROVE IT? “GET US 10:1 ROAS” 3,200 Clicks 2.00% CTR $0.50 CPC $1,600 spend 11 $7,400 Revenue 4.6 ROAS $57 CPA $163 Ave. Value
  • 12. HOW CAN YOU PROVE IT? “WE GOT THIS!” • PRODUCT EXTENSIONS (discontinued) • PLAs 12
  • 13. HOW CAN YOU PROVE IT? “IT’S MONEY TIME!” • PRODUCT EXTENSIONS (discontinued) • PLAs 13
  • 14. HOW CAN YOU PROVE IT? “WTF! WHERE’S THE PILE OF MONEY?” 14
  • 15. If you build it, they will come 15
  • 16. If you build it ... 16
  • 17. HOW CAN YOU PROVE IT? 17
  • 18. HOW CAN YOU PROVE IT? 43,700 Clicks (1,265%) 3.50% CTR (75%) $0.15 CPC (-70%) $6,500 Spend (300%) 18 $101,994.83 Revenue (1,278%) 15.6 ROAS (239%) $15 CPA (-73%) $221 Ave. Value (35%)
  • 19. HOW DID YOU DO THAT? OPTIMIZE YOUR FEED TREAT PLAs THE SAME CONSTANT MAINTENANCE PIMP IT OUT! 19
  • 20. HOW DID YOU DO THAT? OPTIMIZE YOUR FEED EVERY PRODUCT IS A LANDING PAGE • • STRONG, SPECIFIC COPY • HIGH-QUALITY, ENTICING IMAGES • DIFFERENTIATE YOUR STORE • UTILIZE ALL FIELDS WITH RELEVENT DATA SIMPLY CARRYING PRODUCTS ISN’T ENOUGH, GIVE A REASON TO BUY 20
  • 21. CTR FUELS EVERYTHING ELSE, MAXIMIZE IT 21
  • 22. 22
  • 23. 23
  • 24. 24
  • 25. 25
  • 26. WHERE WOULD YOU BUY? 26
  • 27. WHERE WOULD YOU BUY? 27
  • 28. WHERE WOULD YOU BUY? 28
  • 29. WHERE WOULD YOU BUY? DIFFERENTIATE YOUR STORE • COMPETE ON THE PRICE • CALL OUT DEALS & USE OFFER EXTENSIONS • LEVERAGE REVIEWS • APPLY FOR TRUSTED STORE STATUS • 29 GREAT CUSTOMER SERVICE REQUIRED
  • 30. HOW DID YOU DO THAT? TREAT PLAs THE SAME IT’S STILL SEARCH! • • YOUR JOB IS STILL THE SAME • CAMPAIGNS > AD GROUPS > TARGETS > NEGATIVES YOUR JOB DOESN’T CHANGE JUST BECAUSE GOOGLE CHANGED SO 30
  • 31. HOW DID YOU DO THAT? 6 ROUTES OF TARGETING • • PRODUCT TYPE • BRAND • CONDITION • ADWORDS LABELS • 31 ID ADWORDS GROUPING
  • 32. HOW DID YOU DO THAT? ADD SPECIFIC TARGETS TO LOWER WASTE; TEST TO FIND SW 32
  • 33. HOW DID YOU DO THAT? GET GRANULAR, ENSURE ATTRIBUTES ARE IN FEED, VALIDATE 33
  • 34. HOW DID YOU DO THAT? SIDE NOTE: SETTING BIDS ON PLAs • • HIGHER BIDS • 34 DON’T LISTEN TO GOOGLE FIND WHAT WORKS FOR YOU MORE $$$
  • 35. HOW DID YOU DO THAT? CONSTANT MAINTENANCE • FIX ERRORS ASAP. DATA QUALITY ISSUES CAN BRING DOWN THE ACCOUNT QUALITY FEEDS MAKE MONEY, LAZINESS WAST 35
  • 36. HOW DID YOU DO THAT? GUESS WHEN GOOGLE MADE A CHANGE • PRODUCT APPROVAL CHANGES • CRACKDOWN ON RESTRICTED PRODUCTS • SHIPWRECKED ACCOUNT YOU CAN HAVE GUNS & AMMO, BUT YOU CAN’T SELL THEM WITH PLAS 36
  • 37. …AM I DONE YET? 37
  • 39. PIMP OUT THAT DATA FEED GET THAT DATA FEED EVERYWHERE • GOOGLE • BING / YAHOO • EBAY • SHOPPING • SEARS • ALL OF THE PLACES! LOOK BEFORE YOU JUMP, SOME PLACES TAKE COMMISSION 39
  • 40. PIMP OUT THAT DATA FEED Which do you prefer? 40
  • 41. PIMP OUT THAT DATA FEED This? 41
  • 42. PIMP OUT THAT DATA FEED WHICH DO YOU PREFER? 42 Or this?
  • 43. BUT HOW DO I GET THERE? 43
  • 44. LIFEHACK: USE GODATAFEEDS TO PIMP YOUR PLAS 44