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An innovative, physician coordinated care solution to the cost and
care management of Diabetes in the USA.
Developed by Jose Luis Chavez M.D.
Founder, President and Medical Director
for Pulse Health Solutions
Bob McCollins
Director of Sales and Marketing
Phone: 614-264-9694
Email: bmccollins@pulsehealthsolutions.com
▶ Diabetes is a growing workforce issue with serious health,
productivity and cost consequences:
◦ 29.1 Million people have diabetes. That’s about 1:11
◦ An estimated 79 Million people are prediabetic making them at greater
risk for developing type 2 diabetes, heart disease and stroke. 9 out of 10
do not know they are prediabetic.
◦ People with diagnosed diabetes incur on average 2.3 times the medical
expenses of comparable people without diabetes. The largest of these
expenditures is for treatment of complications.
◦ Employees with diabetes average two or more work days absent per year
more than employees who don’t have diabetes.
◦ Medical cost, lost work and wages for people with diabetes costs
$245B/Year.
◦ Risk of death for adults with diabetes is 50% higher than adults without.
◦ It is estimated as many as 1:5 adults could have type 2 diabetes by 2025.
ENHANCE:
Physician
Coordinated
Telehealth
EDUCATE:
Coaching,
Nutrition,
Exercise
ENGAGE:
Diabetic
Supply Savings &
Compliance
Reporting
▶ ENGAGE…through directed savings.
o Quantified savings (15%-40%) on diabetic supplies through one of the top diabetic
supply distribution companies in the United States based in Ohio.
o Includes important prescription refill monitoring and participant compliance
reporting.
o Incentives for participation helps remove the cost barrier and drives patient
participation and compliance.
▶ EDUCATE…better living and learning pathways.
o Health coaching by Registered Dieticians (RD’s) and Certified Diabetic Educators
(CDE’s).
o Medication Therapy Management to help participants get the best benefits from
their medications by actively managing drug therapy and by identifying, preventing
and resolving medication related problems.
o Participants will have access to GemCareWellness.com, a health and wellness
website that engages its members through personal health trackers, educational
video’s, healthy learning quizzes and health management biomarkers and
assessments.
▶ ENHANCE…physician managed utilizing technology for improved outcomes.
o Physician coordinated care following medical protocols for treatment.
o Communication with patient physician/care team.
o Medical care delivered to your convenience and maximum outcomes.
▶ Engage – Diabetic Mail Order Supply
Savings Program.
◦ Immediate cost savings on diabetic supplies from15% - 40%.
◦ Accreditation Commission of Health Care Inc. (ACHC) Certified.
◦ Convenience - participants are shipped up to a 90 day supply to their
residence.
◦ Participants are contacted 14 days before next shipment to verify the
order and determine if they are testing to the level the physician has
recommended.
◦ Refill reminder program via phone, mail, email or text.
◦ Order will arrive within next 2-3 business days after order has been
placed.
◦ Next day shipments available at a participant charge of $20 for rush
orders.
◦ All phone calls are answered “in person” by a professionally trained
customer service representative.
◦ Participants receive a complimentary quarterly newsletter with helpful
hints on managing diabetes, recipes and other care facts.
▶ Educate – “The Diabetes Care Path.”
The role of the health coach (RD, CDE, RN):
 Set up initial appointments and quarterly outbound follow up
appointments with participants.
 Unlimited “inbound” calls to health coaches from participants are
encouraged.
 Monitor and educate participants on the need to test per physicians
orders.
 Educate participant on disease and prevention of short and long term
complications.
 Motivate participants to live a healthier lifestyle.
 Teach effects of carbohydrates, proteins and fat in the diet.
 Discuss physical activity habits, set goals and monitor progress.
 Document participant progress notes and lab values.
 Refer to medication therapy management program as needed.
▶ Educate – “The Diabetes Care Path.”
The role of the pharmacist:
 Manage participant drug therapy while educating them on use,
frequency, side effects and precautions.
 Advise on how to get the most out of the medications the participant is
taking.
 Assess adherence and tolerability with drug regimen.
 Answer participants medication, over the counter drugs, vitamins,
minerals and supplement related questions (cost, drug interactions,
etc.)
 Provide verbal education and training designed to enhance participant
understanding and appropriate use of medications.
 Collaborate with participants physician care team.
 Document participant progress notes.
 Set up follow up medication therapy management calls as needed.
▶ Enhance – “The Diabetes Care Path.”
The role of medical care coordination and technology:
◦ Utilizing the technology of telemedicine to deliver convenience of in-home
care monitoring by medical professionals.
◦ Daily voice or video calls to assess the general well-being of participant
and proactively uncover any needs or concerns.
◦ Provide reminders of upcoming appointments, medication changes, etc.
◦ No fuss vital signs monitoring using the weight scale, blood pressure cuff
or glucometer which is automatically sent wirelessly to your secure
medical record.
◦ Emergency response and GPS is included and can help responders and
caregivers find you when you can’t access 911 assistance.
◦ Personal care assistance to help you schedule a physician visit, nurse,
physical therapist, or home health aide. Medical concierge services to help
coordinate needed equipment, meals delivered to your home or other
tasks around the house to make your surroundings safe and more mobile.
 Diabetic Supplies Savings “Estimates”
Good - $105 per diabetic testing participant annualized.
Better - $140 per diabetic testing participant annualized.
Best - $245 per diabetic testing participant annualized.
*Actual savings analysis can be completed with Rx data request provided by
TPA, Pharmacy Benefit Manager or Insurance Company.
▶ Engage and Educate Diabetic Care Path Carve Out Program Costs –
◦ $78.00 annual participant cost billed at $6.50 per participant per month.
**Enhance Diabetic Care Path Program is only available after medical review
recommendation and coordination with participants physician.
▶ Estimates of program savings and costs:
◦ “BETTER” supply savings annualized @ $140 x #/participants = SAVINGS
◦ Diabetic Care Path Program annual costs @ $78 x #/participants = Cost
◦ TOTAL PROJECTED NET SAVINGS =
 Diabetic Supplies Savings “Estimates”
o Good - $105 per diabetic testing participant annualized.
o Better - $140 per diabetic testing participant annualized.
o Best - $245 per diabetic testing participant annualized.
*Actual savings analysis can be completed with Rx data request provided by
TPA, Pharmacy Benefit Manager or Insurance Company.
▶ Estimates of program savings:
o Good - $105 x # of participants = SAVINGS
o Better - $140 x # of participants = SAVINGS
o Best - $245 X # of participants = SAVINGS
 Engage and Educate Diabetic Care Path Carve Out Program:
o Costs based on level of services provided per participant per month (pppm).
Estimated monthly costs range from $6.50 - $8.00 pppm.
11
About Pulse Health Solutions
 At Pulse Health Solutions we work to maximize the human performance of your
workforce by addressing the issues of worker health, risk, safety, engagement
and productivity.
 We do this using both a consultative and clinical approach that will improve
your workforce overall health and well-being.
 As a result, our customers benefit by having a healthier, happier and more
productive workforce that will impact their bottom line by reducing the cost and
risks related to workers compensation, health insurance and absenteeism, all of
which will result in increasing your profitability.
11
12
About Pulse Health Solutions
 We will serve as your “in-sourced” wellness department and provide the needed
resources to assist or lead in developing a comprehensive year round program that
supports your organizations culture of health, safety and risk management.
 We will seek out the best wellness vendor to fit your unique needs related to
improving the health, productivity and overall well-being of your workforce.
 We are the only independent health and wellness consultant on the Ohio BWC
Workplace Wellness Grant approved vendor list.
 We will hold all parties accountable to administer your program as designed and
that your program is 100% compliant with all rules and regulations for wellness
plans.
 Pulse Health Solutions services to help and provide advice are at no charge. Should
you decide to implement a program with Pulse Health Solutions and one or more of
our vendor partners, we are paid by the vendor. There are no surprises and you
know our time invested in your organization is because we want to help.
12
13
 Established in 1992
 Privately Owned
 Financially Stable
 Headquartered in Hudson,
Ohio add’l locations in KY;
NC; SC; MI
 120+ Employees
 80,000 Square Foot Facility
 12,000+ Orders/Month
 EHCS currently contracts
with around 300 insurance
carriers, TPA’s and other
health plans
14
 EHCS is one of the top 10
Diabetic Suppliers in the USA
(direct to patient).
 EHCS is one of the top 3
largest Insulin pump
suppliers in the USA.
 EHCS is one of 21 Medicare
National Mail-Order
Suppliers for diabetes test
supplies.
 EHCS currently supplies over
18,000 active diabetics
directly to their homes.
 DBA’s: Diabetes Care & Education (DC&E), Direct Healthcare Supply
(DHS)
 Acquired the Assets of Diabetes Care & Education, November 2009
 Acquired the Assets of EZ Diabetic Supplies, April 2014
 National Specialty Provider of Diabetes Medical Devices & Supplies
 Medicare, Medicaid, Commercial Payers
 Ongoing Total Quality Management Program – Focused on People,
Product, and Processes
 Insurance Partnerships include:
◦ Medicare and Medicaid, Managed Care Plans and Exchanges,
Regional and National PPO Networks for Self-Insured and Insured
Plans
 Accreditation Commission of Health Care (ACHC) Inc. Certified for
ALL of our locations
15
Meters & Strips
◦ Abbott
◦ Agamatrix
◦ Arkray
◦ Bayer
◦ BioSense
◦ OakTree/EasyMax
◦ HDI (Nipro)
◦ Lifescan
◦ Pharma Supply
◦ Prodigy
◦ Roche
◦ Sanvita
◦ Simple Diagnostics
DME Supplies
◦ Drive
◦ Roscoe
Ostomy
◦ Coloplast
◦ Convatec
◦ Hollister
Pumps & Pump Supplies
o Animas
o Dexcom
o Insulet
o Medtronic
o Roche
o Tandem
Lancets, Lancing Devices, Syringes Sharps
Container / Glucose Tabs
o BD
o Covidien
o Easy Touch
o Nipro
o Owen Mumford
Incontinence
o Covidien
Wound Care
o Covidien
o Hollister
o Smith & Nephew
o Pharma Supply
o Simple Diagnostics
o Specialty Medical
o Sterilance
o UltiMed
Urologicals
o Bard
o Coloplast
16
An innovative, physician coordinated care solution to the cost and
care management of Diabetes in the USA.
Developed by Jose Luis Chavez M.D.
Founder, President and Medical Director
for Pulse Health Solutions
Bob McCollins
Director of Sales and Marketing
Phone: 614-264-9694
Email: bmccollins@pulsehealthsolutions.com

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E3 program pp

  • 1. An innovative, physician coordinated care solution to the cost and care management of Diabetes in the USA. Developed by Jose Luis Chavez M.D. Founder, President and Medical Director for Pulse Health Solutions Bob McCollins Director of Sales and Marketing Phone: 614-264-9694 Email: bmccollins@pulsehealthsolutions.com
  • 2. ▶ Diabetes is a growing workforce issue with serious health, productivity and cost consequences: ◦ 29.1 Million people have diabetes. That’s about 1:11 ◦ An estimated 79 Million people are prediabetic making them at greater risk for developing type 2 diabetes, heart disease and stroke. 9 out of 10 do not know they are prediabetic. ◦ People with diagnosed diabetes incur on average 2.3 times the medical expenses of comparable people without diabetes. The largest of these expenditures is for treatment of complications. ◦ Employees with diabetes average two or more work days absent per year more than employees who don’t have diabetes. ◦ Medical cost, lost work and wages for people with diabetes costs $245B/Year. ◦ Risk of death for adults with diabetes is 50% higher than adults without. ◦ It is estimated as many as 1:5 adults could have type 2 diabetes by 2025.
  • 4. ▶ ENGAGE…through directed savings. o Quantified savings (15%-40%) on diabetic supplies through one of the top diabetic supply distribution companies in the United States based in Ohio. o Includes important prescription refill monitoring and participant compliance reporting. o Incentives for participation helps remove the cost barrier and drives patient participation and compliance. ▶ EDUCATE…better living and learning pathways. o Health coaching by Registered Dieticians (RD’s) and Certified Diabetic Educators (CDE’s). o Medication Therapy Management to help participants get the best benefits from their medications by actively managing drug therapy and by identifying, preventing and resolving medication related problems. o Participants will have access to GemCareWellness.com, a health and wellness website that engages its members through personal health trackers, educational video’s, healthy learning quizzes and health management biomarkers and assessments. ▶ ENHANCE…physician managed utilizing technology for improved outcomes. o Physician coordinated care following medical protocols for treatment. o Communication with patient physician/care team. o Medical care delivered to your convenience and maximum outcomes.
  • 5. ▶ Engage – Diabetic Mail Order Supply Savings Program. ◦ Immediate cost savings on diabetic supplies from15% - 40%. ◦ Accreditation Commission of Health Care Inc. (ACHC) Certified. ◦ Convenience - participants are shipped up to a 90 day supply to their residence. ◦ Participants are contacted 14 days before next shipment to verify the order and determine if they are testing to the level the physician has recommended. ◦ Refill reminder program via phone, mail, email or text. ◦ Order will arrive within next 2-3 business days after order has been placed. ◦ Next day shipments available at a participant charge of $20 for rush orders. ◦ All phone calls are answered “in person” by a professionally trained customer service representative. ◦ Participants receive a complimentary quarterly newsletter with helpful hints on managing diabetes, recipes and other care facts.
  • 6. ▶ Educate – “The Diabetes Care Path.” The role of the health coach (RD, CDE, RN):  Set up initial appointments and quarterly outbound follow up appointments with participants.  Unlimited “inbound” calls to health coaches from participants are encouraged.  Monitor and educate participants on the need to test per physicians orders.  Educate participant on disease and prevention of short and long term complications.  Motivate participants to live a healthier lifestyle.  Teach effects of carbohydrates, proteins and fat in the diet.  Discuss physical activity habits, set goals and monitor progress.  Document participant progress notes and lab values.  Refer to medication therapy management program as needed.
  • 7. ▶ Educate – “The Diabetes Care Path.” The role of the pharmacist:  Manage participant drug therapy while educating them on use, frequency, side effects and precautions.  Advise on how to get the most out of the medications the participant is taking.  Assess adherence and tolerability with drug regimen.  Answer participants medication, over the counter drugs, vitamins, minerals and supplement related questions (cost, drug interactions, etc.)  Provide verbal education and training designed to enhance participant understanding and appropriate use of medications.  Collaborate with participants physician care team.  Document participant progress notes.  Set up follow up medication therapy management calls as needed.
  • 8. ▶ Enhance – “The Diabetes Care Path.” The role of medical care coordination and technology: ◦ Utilizing the technology of telemedicine to deliver convenience of in-home care monitoring by medical professionals. ◦ Daily voice or video calls to assess the general well-being of participant and proactively uncover any needs or concerns. ◦ Provide reminders of upcoming appointments, medication changes, etc. ◦ No fuss vital signs monitoring using the weight scale, blood pressure cuff or glucometer which is automatically sent wirelessly to your secure medical record. ◦ Emergency response and GPS is included and can help responders and caregivers find you when you can’t access 911 assistance. ◦ Personal care assistance to help you schedule a physician visit, nurse, physical therapist, or home health aide. Medical concierge services to help coordinate needed equipment, meals delivered to your home or other tasks around the house to make your surroundings safe and more mobile.
  • 9.  Diabetic Supplies Savings “Estimates” Good - $105 per diabetic testing participant annualized. Better - $140 per diabetic testing participant annualized. Best - $245 per diabetic testing participant annualized. *Actual savings analysis can be completed with Rx data request provided by TPA, Pharmacy Benefit Manager or Insurance Company. ▶ Engage and Educate Diabetic Care Path Carve Out Program Costs – ◦ $78.00 annual participant cost billed at $6.50 per participant per month. **Enhance Diabetic Care Path Program is only available after medical review recommendation and coordination with participants physician. ▶ Estimates of program savings and costs: ◦ “BETTER” supply savings annualized @ $140 x #/participants = SAVINGS ◦ Diabetic Care Path Program annual costs @ $78 x #/participants = Cost ◦ TOTAL PROJECTED NET SAVINGS =
  • 10.  Diabetic Supplies Savings “Estimates” o Good - $105 per diabetic testing participant annualized. o Better - $140 per diabetic testing participant annualized. o Best - $245 per diabetic testing participant annualized. *Actual savings analysis can be completed with Rx data request provided by TPA, Pharmacy Benefit Manager or Insurance Company. ▶ Estimates of program savings: o Good - $105 x # of participants = SAVINGS o Better - $140 x # of participants = SAVINGS o Best - $245 X # of participants = SAVINGS  Engage and Educate Diabetic Care Path Carve Out Program: o Costs based on level of services provided per participant per month (pppm). Estimated monthly costs range from $6.50 - $8.00 pppm.
  • 11. 11 About Pulse Health Solutions  At Pulse Health Solutions we work to maximize the human performance of your workforce by addressing the issues of worker health, risk, safety, engagement and productivity.  We do this using both a consultative and clinical approach that will improve your workforce overall health and well-being.  As a result, our customers benefit by having a healthier, happier and more productive workforce that will impact their bottom line by reducing the cost and risks related to workers compensation, health insurance and absenteeism, all of which will result in increasing your profitability. 11
  • 12. 12 About Pulse Health Solutions  We will serve as your “in-sourced” wellness department and provide the needed resources to assist or lead in developing a comprehensive year round program that supports your organizations culture of health, safety and risk management.  We will seek out the best wellness vendor to fit your unique needs related to improving the health, productivity and overall well-being of your workforce.  We are the only independent health and wellness consultant on the Ohio BWC Workplace Wellness Grant approved vendor list.  We will hold all parties accountable to administer your program as designed and that your program is 100% compliant with all rules and regulations for wellness plans.  Pulse Health Solutions services to help and provide advice are at no charge. Should you decide to implement a program with Pulse Health Solutions and one or more of our vendor partners, we are paid by the vendor. There are no surprises and you know our time invested in your organization is because we want to help. 12
  • 13. 13
  • 14.  Established in 1992  Privately Owned  Financially Stable  Headquartered in Hudson, Ohio add’l locations in KY; NC; SC; MI  120+ Employees  80,000 Square Foot Facility  12,000+ Orders/Month  EHCS currently contracts with around 300 insurance carriers, TPA’s and other health plans 14  EHCS is one of the top 10 Diabetic Suppliers in the USA (direct to patient).  EHCS is one of the top 3 largest Insulin pump suppliers in the USA.  EHCS is one of 21 Medicare National Mail-Order Suppliers for diabetes test supplies.  EHCS currently supplies over 18,000 active diabetics directly to their homes.
  • 15.  DBA’s: Diabetes Care & Education (DC&E), Direct Healthcare Supply (DHS)  Acquired the Assets of Diabetes Care & Education, November 2009  Acquired the Assets of EZ Diabetic Supplies, April 2014  National Specialty Provider of Diabetes Medical Devices & Supplies  Medicare, Medicaid, Commercial Payers  Ongoing Total Quality Management Program – Focused on People, Product, and Processes  Insurance Partnerships include: ◦ Medicare and Medicaid, Managed Care Plans and Exchanges, Regional and National PPO Networks for Self-Insured and Insured Plans  Accreditation Commission of Health Care (ACHC) Inc. Certified for ALL of our locations 15
  • 16. Meters & Strips ◦ Abbott ◦ Agamatrix ◦ Arkray ◦ Bayer ◦ BioSense ◦ OakTree/EasyMax ◦ HDI (Nipro) ◦ Lifescan ◦ Pharma Supply ◦ Prodigy ◦ Roche ◦ Sanvita ◦ Simple Diagnostics DME Supplies ◦ Drive ◦ Roscoe Ostomy ◦ Coloplast ◦ Convatec ◦ Hollister Pumps & Pump Supplies o Animas o Dexcom o Insulet o Medtronic o Roche o Tandem Lancets, Lancing Devices, Syringes Sharps Container / Glucose Tabs o BD o Covidien o Easy Touch o Nipro o Owen Mumford Incontinence o Covidien Wound Care o Covidien o Hollister o Smith & Nephew o Pharma Supply o Simple Diagnostics o Specialty Medical o Sterilance o UltiMed Urologicals o Bard o Coloplast 16
  • 17. An innovative, physician coordinated care solution to the cost and care management of Diabetes in the USA. Developed by Jose Luis Chavez M.D. Founder, President and Medical Director for Pulse Health Solutions Bob McCollins Director of Sales and Marketing Phone: 614-264-9694 Email: bmccollins@pulsehealthsolutions.com