The document discusses Healthsense's eNeighbor remote patient monitoring system. It monitors seniors daily living activities through sensors to detect any changes that could indicate health issues. When changes are detected, alerts are sent to caregivers. The system analyzes data using machine learning to identify risks to patient health over time. It monitors for specific chronic conditions and safety issues. Studies found buildings using eNeighbor experienced 27% fewer resident move-outs and over 3 times higher average monthly revenues. Case studies showed the system detecting issues like UTIs, exacerbated depression, and medication problems to help avoid costs of emergency department visits or hospitalizations.
2. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
2
Safety Monitoring
Real-Time Alerts
Life Safety Pendant
Health Monitoring
eNeighbor
Dashboard
HealthNotes
eNeighbor® Remote Monitoring System
Intelligently Inform
Caregivers of Senior Needs
Real-Time Alerts are sent to
caregivers when an urgent health
need may be present, which are
based on individual activity levels.
3Continuously Monitor
Daily Living Activities
Healthsense hardware
generates wireless signals of
activity. Data is securely and
seamlessly sent to cloud.
1
011010101
Encryption
2
Analyze Data to Identify
Risks to Patient Health
The eNeighbor Dashboard uses
machine learning to detect behavior
changes and trends over time to
identify health concerns.
4. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
4
Health Monitoring: eNeighbor Dashboard
Complete picture of activity
changes to help identify
possible intervention and care
service needs
Distills the information
caregivers need in a simple and
intuitive format
Improves caregiver productivity
and staff efficiency with a daily
prioritized list
Delivers analysis in a web-based
format, when and where you
need it
5. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
5
Safety Monitoring
The eNeighbor Safety Monitoring System
supports a variety of safety needs
in a single platform by:
Delivering real-time notifications of
urgent care needs based on:
An active request for help
Event-driven behaviors such as “front
door open” or “time out of bed”
Trending activity changes such as “in bed too long”
…providing instant awareness and vital information regarding
urgent situations.
6. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
6
Safety Monitors
Monitor Description
Passive Check-In This monitor lets caregivers know a person is up and
active for a day. Configurable for call or email by
person or population.
Out of Bed This monitor alerts a caregiver if a bed sensor is
deactivated; call is sent immediately.
In Bed Too Long This monitor alerts a caregiver if a person is in bed
too long- configurable based on time of day, duration
in bed.
Front Door Open This monitor alerts a caregiver if a front door has
been opened. Call is sent; configurable on time of
day and other features.
Night Time Bathroom Activity This monitor alerts a caregiver if a person may need
assistance at night in the bathroom. Configurable on
time of day, and length of time away from bed.
7. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
7
Safety Monitoring: Real-Time Alerts
Immediate notifications of urgent care needs are delivered based
on an individual’s change in activity, allowing for the identification
of concerning behaviors.
Real-Time Alerts:
Are configurable based on individual needs
Enable caregivers to respond appropriately to urgent care needs
Help provide peace of mind for individuals and their families
9. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
9
eNeighbor: Senior Community Benefits
Providing increased services at lower
levels of care resulting in sustained
dignified independence for residents
Observing fewer move-outs from
those levels of care, experiencing
actual “Aging in Place”
Utilizing staff more productively in
addressing the needs of those
residents
… providing value and a sustainable
business model
10. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
10
Healthsense eNeighbor Packages
eCall Basic Safety
Basic Health &
Safety
Advanced Health
& Safety
Safety
Monitoring
Features
• Pendant/Pull
• Cord Alerts
• Infrastructure
• Safety Alerts
• 5 Safety
Monitors:
- Front Door Open
- Out of Bed/Chair
- Nighttime Fall
- Passive Check-In
- In Bed Too Long
• Pendant Calls
(opt)
• 3 Safety Monitors
• Pendant Calls (opt)
• Automatic Call for Help
• 5 Safety Monitors
• Pendant Calls (opt)
Health
Monitoring
Features
None None Dashboard with:
• Sleep
• Toilet
• Hygiene
Dashboard with:
• Sleep
• Movement
• Toilet
• Hygiene
• Occupancy
• Kitchen (2015)
13. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
13
“An Economic Analysis of Technology Enabled Care in
Assisted and Independent Living Communities from an
Owner or Operator Perspective”
Halleland Habicht Consulting LLC
• Dave Knutson
• Jeanne Ripley
Acknowledgments to HCA founding members
• Ebenezer, Mark Thomas, CEO
• The Lutheran Home Association, Michael Klatt, CEO
• Northfield Retirement Communities, Kyle Nordine, CEO
ROI of Technology-Enabled Care
14. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
14
“An Economic Analysis of Technology Enabled Care in
Assisted and Independent Living Communities from an
Owner or Operator Perspective”
ROI of Technology-Enabled Care
15. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
15
Buildings with eNeighbor experience
27% fewer move-outs.
Study Findings: Occupancy
All eNeighbor
Equipped Units
Number of
Residents in
2012
Number of
Move-Outs
Percent of
Move-Outs
Admissions Net
Change
Facility 1 170 51 30% NA NA
Facility 2 160 32 20% 50 18
Facility 3 31 4 13% 7 3
Total 361 87 24% -- --
No eNeighbor
Equipped Units
Facility 4 86 29 34% NA NA
Facility 5 97 28 29% NA NA
Facility 6 40 17 43% 22 5
Total 223 74 33% -- --
16. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
16
Monthly average revenues increase more than three-fold
in facilities with mixed use of eNeighbor.
Study Findings: Revenues
$-
$200
$400
$600
$800
$1,000
$1,200
Average Service Package Revenues in AL Communities
with Mixed Use of eNeighbor
All Units with eNeighbor
Mixed Use Within Building -
Units With eNeighbor
All Units Without eNeighbor
Mixed Use Within Building -
Units Without eNeighbor
18. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
18
Real-World Case
Name: Virginia
Age: 74
Health: Type 2
Diabetes, Chronic
History of UTIs
Solution: Healthsense
eNeighbor
eNeighbor Detects UTI
ADL Category Changes: Toileting
Intervention: HealthNote™ sent; MD visit scheduled,
even though member was asymptomatic. UTI
diagnosed, antibiotic prescribed.
Outcome: Virginia avoids possible ED visit.
Estimated Cost savings: $650-800*
*Source: Kaiser Family Foundation 2010; $65-800 ED Visit
19. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
19
Real-World Case
Name: Michael
Age: 58
Health: CAD,
Diabetes, Amputee,
Depression
Solution: Healthsense
eNeighbor
eNeighbor Detects Exacerbation of Depression
ADL Category Changes: Sleeping (member sleeping
24+ hours/day. No bed unloading)
Intervention: HealthNote™ sent; home visit
conducted. Member self reports motivation to improve
and denies depression. No further action taken.
Outcome: Ten days post HealthNote, Michael was
admitted to the hospital with diagnoses of inactivity-
related stroke, followed by re-admission due to acute
renal failure, pneumonia (2x) and bowel obstruction.
Michael spent 60 days moving between in-patient and
SNF recovering.
Potential cost savings: $117,600*
*Source: Kaiser Family Foundation 2010
20. Healthsense Confidential
Copyright Healthsense – All Rights Reserved
20
Real-World Case
Name: Walter
Age: 73
Health: CHF, History of
Falls, Atrial Fibrillation,
Bradycardia, CVA with
hemiplegia, Chronic
Kidney Disease
Solution: Healthsense
eNeighbor
eNeighbor Detects Medication Issue
ADL Category Changes: Toileting
Intervention: HealthNote™ sent; home visit conducted,
diuretic overuse, dehydration, bradycardia discovered;
MD appointment scheduled, medications adjusted.
Outcome: Possible ED visit and CHF hospitalization
avoided.
Cost savings: $22,425*
*Source: Kaiser Family Foundation 2010