The document discusses e-government efforts across the Caribbean. It provides an overview of initiatives in several countries, including Jamaica's GovNet system, the OECS EGRIP project, and e-services in Saint Lucia, Trinidad and Tobago, and other nations. According to the summary, countries are making incremental improvements to e-government but critical mass has not been reached. Initiatives may depend on donor support and planning can be prolonged, so the Caribbean region seems generally behind in e-government development.

1. e-­‐Government
Efforts
across
the
Caribbean
Mona
School
of
Business
University
of
the
West
Indies,
Mona
Campus
17
October
2014

2. Agenda
• A
quick
look
at
e-­‐govt
generally
• How
the
Caribbean
performed
on
latest
e-­‐
govt
survey
• Select
e-­‐govt
ini=a=ves
from
across
the
region
• Summary

3. 5
modes
of
e-­‐govt
delivery
C2G
G2G
G2B
G2E
G2C
Source:
Jeong,
2007

4. Results
of
latest
e-­‐Govt
review
2014
Rank
2014
EGDI Country
59 0.5933 Barbados
60 0.5927 Antigua & Barbuda
78 0.5200 Grenada
90 0.4980 Saint Kitts and Nevis
91 0.4932 Trinidad & Tobago
92 0.8089 Bahamas
104 0.4525 Saint Lucia
107 0.4481 Dominican Republic
109 0.4388 Jamaica
110 0.4338 Dominica
113 0.4158 Saint Vincent &
Grenadines
115 0.4045 Suriname
116 0.3917 Cuba
120 0.3774 Belize
124 0.3695 Guyana
176 0.1809 Haiti
Online Service
Index
Examines the scope and
quality of service offered by
a cross-section of
government websites,
based on a 4-staged online
services development
process scale.
Telecoms
Infrastructure
Index
Examines telecoms
connectivity with regard to
fixed-line, mobile/cellular,
fixed broadband, wireless
broadband subscriptions,
along with Internet use, per
100 inhabitants.
Human Capital
Index
Examines adult literacy
gross enrolment ratio,
expected years of schooling
and mean years of
schooling across all levels
of the education system.

5. Breakdown
EGDI
by
indices

6. E-­‐Govt
in
the
Caribbean
is
not
new
• ASYCUDA
(regional)
–
Automated
System
for
Customs
Data
– computerised
customs
management
system
designed
by
UNCTAD
– Has
been
used
in
over
90
countries,
territories
&
regions
– Used
by
16
Caribbean
countries,
except
Jamaica
• SIGTAS
(regional)
– Standard
Integrated
Government
Tax
Administra=on
System
– Used
in
20+
countries
– In
Caribbean
since
1990s:
Jamaica;
Barbados;
Guyana;
Hai=;
OECS
• FINMAN
(Saint
Lucia)
– Launched
in
1997
using
SmartStream
suite
of
programmes
– To
implement
a
broad
range
of
Financial
Management
reforms,
including
a
govt-­‐wide
computer
system
for
the
management
of
Government
Accounts

7. Recent
e-­‐Govt
efforts

8. Jamaica:
GovNet
• Will
allow
the
seamless
transfer
of
info
between
Govt
ministries,
departments,
agencies
and
other
stakeholders
• The
key
pillars
of
the
design:
– Authen=ca=on
Services
– Endpoint
Access
and
Security
– Connec=vity
of
MDAs
via
the
NWA
high-­‐speed
fibre
network
and
communica=on.

9. OECS:
EGRIP
• EGRIP
-­‐
Electronic
Government
for
Regional
Integra=on
Project
• Launched
in
2009;
ends
2014
• Project
amount
USD
7.2M
• Countries
covered:
Dominica,
Grenada
and
St.
Lucia
• Major
project
components:
– Horizontal
E-­‐government
Interven=ons
– Ver=cal
E-­‐government
Interven=ons
– Project
Management

10. Saint
Lucia:
Electronic
document
system
• Main
project
components:
– establishing
electronic
document
produc=on,
exchange
and
file
management
subsystems
– through
systems
analysis,
developing
government
processes
and
standard
opera=ng
procedures
associated
with
the
produc=on
and
use
of
electronic
documents
– improving
the
systems
management,
maintenance
and
opera=onal
capacity
of
ICT-­‐related
personnel
in
St.
Lucia
• Project
start
1
Jan
2013;
Comple=on
31
Dec
2016

11. Trinidad
&
Tobago:
GATE
eService
• Government
Assistance
for
Tui=on
Expenses
(GATE)
• Intended
to
automate
the
processes
of
student
applica=ons,
Ter=ary
Level
Ins=tu=on
(TLI)
verifica=on
and
Clearance
approval
of
GATE
applica=ons

12. Trinidad
&
Tobago:
e-­‐Government
&
Knowledge
Brokering
• Ongoing
IADB
project
• To
promote
more
effec=ve
and
greater
u=liza=on
of
ICTs
to
increase
compe==veness
and
provide
govt
services
in
a
more
efficient,
responsive
and
transparent
manner
• Key
components:
– Knowledge
brokering
– Delivery
of
e-­‐govt
solu=ons

13. Other
e-­‐govt
iniVaVves
• Government
portals
– Bahamas,
Trinidad
and
Tobago
– Broad
range
of
services
and
resource
available
• Barbados
– Government
Wide
Area
Network
(TBC)
– Electronic
Document
&
Record
Management
System
(2010)
• Cayman
Islands
– General
Registry
introduced
for
the
Companies
Register
in
October
2013
– Next-­‐day
electronic
scanning
of
all
Trade
and
Business
files
– An
Online
Planning
System
enables
clients
to
submit
Planning
Department
inspec=on
requests
online
– A
Request
for
Proposals
for
electronic
vehicle
registra=on
– A
system
for
the
automated
processing
of
Tobacco
Licensing
– Online
Crew
Compliance
System
for
Mari=me
Authori=es

14. Summary
• Across
the
Caribbean
efforts
are
being
made
to
move
towards
e-­‐
govt
• Some
countries
are
more
enthusias=c/aggressive
than
others
• In
many
instances
changes
are
incremental
– These
improvements
can
all
add
up
– But
for
the
most
part,
cri=cal
mass
has
not
been
reached
• It
is
not
en=rely
clear
the
extent
to
which
countries
have
a
comprehensive
plan/strategy
– Ini=a=ves
might
be
dependent
on
what
donor
agencies
are
prepared
to
support
– Also,
planning
and
development
process
can
be
quite
protracted
– Hence
Caribbean
might
almost
always
appear
a
step
behind

15. Any
QuesVons?
Michele
Marius
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