DwesaBot is a light and powerful local guide for South Africans living in the Dwesa region. It comes as a chatbot for Telegram and it allows users to share journeys, check for springs nearby and report new ones (with their quality), share local food with people nearby and report accidents and road disruptions. It also promotes open-data usage and transparency for the Government, since it allows citizens to verify the location of water springs, together with their quality and queue, and to report illegal dumping sites. Luca, Massimiliano, Silvio and I participated in the IEEE ISC2 Hackathon, organized by IEEE, EIT Digital and FBK and held in Trento on September, 13-14th, and we won both the Track prize and the final one, for a total amount of 5K euros. We are now redesigning and further developing the bot together with the ICT4G Unit of FBK, in order to launch a more complete version of the bot within the year.

1. DwesaBotyour light and powerful local guide
IEEE ISC2 Smart City Hackathon
September 13-14th, 2016

2. Problem #1: Transport
● Hard to coordinate
on car lifts
● No data on works /
conditions of road
2

3. Problem #1: Transport
● Hard to coordinate
on car lifts
● No data on works /
conditions of road
2

4. Problem #2: Water
● No clue about
quality, pressure or
availability of water
● No info about its
location / queue
3

5. Problem #2: Water
● No clue about
quality, pressure or
availability of water
● No info about its
location / queue
3

6. Problem #3: Food
● No system to
exchange local
food
● No way to monitor
diet / healthy food
4

7. Problem #3: Food
● No system to
exchange local
food
● No way to monitor
diet / healthy food
4

8. Problem #4: Waste
● No (shared)
knowledge about
recycling
● Report illegal
dumping sites
5

9. Problem #4: Waste
● No (shared)
knowledge about
recycling
● Report illegal
dumping sites
5

10. Problem #5: Land Use
● Request / submit
documents = issue
● No way to easily
measure plots
6

11. Problem #5: Land Use
● Request / submit
documents = issue
● No way to easily
measure plots
6

12. User Needs & Constraints
● Light for all phones
● Little bandwidth
● Xhosa / English
● Visually immediate
● No “map” concept
7

13. User Needs & Constraints
● Light for all phones
● Little bandwidth
● Xhosa / English
● Visually immediate
● No “map” concept
7

14. User Needs & Constraints
● Light for all phones
● Little bandwidth
● Xhosa / English
● Visually immediate
● No “map” concept
7

15. The
Solution
8

16. The
Solution
8

17. Key Features
1. Transport
○ Add journey
○ Search journey
○ Report accident / disruption
9

18. Key Features
1. Transport
○ Add journey
○ Search journey
○ Report accident / disruption
2. Water
○ Add spring
○ Springs nearby
○ Rate / view quality
9

19. Key Features
1. Transport
○ Add journey
○ Search journey
○ Report accident / disruption
2. Water
○ Add spring
○ Springs nearby
○ Rate / view quality
3. Food
○ Share food
○ Food nearby
○ Nutritional values
9

20. Key Features
1. Transport
○ Add journey
○ Search journey
○ Report accident / disruption
2. Water
○ Add spring
○ Springs nearby
○ Rate / view quality
3. Food
○ Share food
○ Food nearby
○ Nutritional values
4. Waste
○ Recycle
○ Report dumping site
5. Land Use
○ Request document
○ Submit document
○ Determine plot owner
9

21. Key Features
1. Transport
○ Add journey
○ Search journey
○ Report accident / disruption
2. Water
○ Add spring
○ Springs nearby
○ Rate / view quality
3. Food
○ Share food
○ Food nearby
○ Nutritional values
4. Waste
○ Recycle
○ Report dumping site
5. Land Use
○ Request document
○ Submit document
○ Determine plot owner
9

22. Market Analysis
Source: Deloitte’s Mobile Consumer Survey.
The Africa Cut 2015/2016
10

23. Market Analysis
Source: Deloitte’s Mobile Consumer Survey.
The Africa Cut 2015/2016
10

24. Market Analysis
Source: Deloitte’s Mobile Consumer Survey.
The Africa Cut 2015/2016
10

25. Market Analysis
Source: Deloitte’s Mobile Consumer Survey.
The Africa Cut 2015/2016
10

26. Market Analysis
Source: Deloitte’s Mobile Consumer Survey.
The Africa Cut 2015/2016
99% of cell phone owners
are connected to the Internet
11

27. Market Analysis
Source: Deloitte’s Mobile Consumer Survey.
The Africa Cut 2015/2016
99% of cell phone owners
are connected to the Internet
11

28. Market Analysis
Source: Deloitte’s Mobile Consumer Survey.
The Africa Cut 2015/2016
99% of cell phone owners
are connected to the Internet
11

29. Market Analysis
Source: Deloitte’s Mobile Consumer Survey.
The Africa Cut 2015/2016
99% of cell phone owners
are connected to the Internet
11

30. Competitor Analysis
12

31. Competitive Advantages
PORTABILITY
● Android > 2.2 (99.9%)
● iOS > 6.0 (99.2%)
13

32. Competitive Advantages
PORTABILITY
● Android > 2.2 (99.9%)
● iOS > 6.0 (99.2%)
● Browser-based (cell phones)
● Multiplatform (laptop / tablet)
13

33. Competitive Advantages
PORTABILITY
● Android > 2.2 (99.9%)
● iOS > 6.0 (99.2%)
● Browser-based (cell phones)
● Multiplatform (laptop / tablet)
● Little bandwidth
● Light & fast
● Cheap to maintain
13

34. Competitive Advantages
PORTABILITY
● Android > 2.2 (99.9%)
● iOS > 6.0 (99.2%)
● Browser-based (cell phones)
● Multiplatform (laptop / tablet)
● Little bandwidth
● Light & fast
● Cheap to maintain
USER PERSPECTIVE
● Visually easy-to-get (emoji)
● No other apps installed
● Little learning curve (= IM)
13

35. Revenue Streams
● Tourists buy a “key” to access the bot
● Sell data analytics to State
● Crowdfunding by villages
● Project by State / Municipality
14

36. Revenue Streams
● Tourists buy a “key” to access the bot
● Sell data analytics to State
● Crowdfunding by villages
● Project by State / Municipality
14

37. Revenue Streams
● Tourists buy a “key” to access the bot
● Sell data analytics to State
● Crowdfunding by villages
● Project by State / Municipality
14

38. Revenue Streams
● Tourists buy a “key” to access the bot
● Sell data analytics to State
● Crowdfunding by villages
● Project by State / Municipality
14

39. Milestones
September 2016
First version of the bot
at the ISC2 Hackathon
November 2016
User studies and usability
testing. Redesign if needed.
January 2017
Continuous redesign and
new features added.
March 2017
Field study in Dwesa
with local people.
June 2017
Promotion and expansion to the
whole South Africa.
Sept Oct Nov Dec Jan Feb Mar Apr May June July Aug
15

40. 16
The Team
Francesco
Business Developer
UI/UX Designer
HCID @EIT Digital MS
Luca Massimiliano
Frontend & Backend
Developer
Informatica @UniTN
Interaction Designer
Usability Expert
Interfacce @UniTN
Silvio
Backend Developer
3D Modeling
Informatica @UniTN

41. Thanks for listening!
And now, it’s DEMO time!

42. References & Images
● Deloitte’s Mobile Consumer
Survey. The Africa Cut
2015/2016
● developer.android.com/about/
dashboards/index.html
● david-smith.org/iosversionstats
● pixabay.com
● findalift.co.za
● uber.com
● carpoolworld.com
● facebook.com/locomuteZA
● mobiSAM.net
● ushahidi.com
● olioex.com
● fatsecret.co.za
● foodbanksa.org