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Jan W. Veldsink MSc
1rd edition | July 8 - 11, 2019
Jan W. Veldsink MSc
THE ART OF AI
AI - IN - A - CORPORATE
Jan W Veldsink MSc

Jan W. Veldsink MSc
Jan W. Veldsink MSc
Fraud	Detection
5-25	
Alerts	are	true	hits
10.000.000	
Amount	of	daily	transactions 100	
Daily	alerts	on	fraud
With	analytics	we	are	able	to	capture	large	portions	of	the	fraudulent	activities.
RABOBANK
Jan W. Veldsink MSc
Fraud Detection: Rules Since 2009
FUZZY LOGIC
Jan W. Veldsink MSc
Event driven architecture
Jan W. Veldsink MSc
Jan W. Veldsink MSc
The split
Scoping
Knowledge
aquisition
Creating Business Rules
Data / Interface
changes?
Specify change
in a RFC
IT change
Validate
Business Rules
Pas
Business
Rules toe
Business
Rules
BusinessEngineeringICTconfigurationandchange
Definine
Business
Rules
Deliver change
Testing
changes
Yes
No
Change done
RFC
Jan W. Veldsink MSc
Scoping
Knowledge
aquisition
Creating Business Rules
Data / Interface
changes?
Specify change
in a RFC
IT change
Validate
Business Rules
Pas
Business
Rules toe
Business
Rules
BusinessEngineeringICTconfigurationandchange
Definine
Business
Rules
Deliver change
Testing
changes
Yes
No
Change done
RFC
The split
Business
IT
Jan W. Veldsink MSc
The organization
Jan W. Veldsink MSc
What we have been using since 2008
Jan W. Veldsink MSc
What we have been using 2018 -
Jan W. Veldsink MSc
How to do ML in execution..
Model
Logic / Rule / AI
Engine
Predictions
Jan W. Veldsink MSc
RiskShield – Overview // target RaboML
RiskShield ML environment
▪ RiskShield Server comes with an in-
built standardized Interface (PMML)
supporting AI driven models
▪ The results of AI driven models will be
stored to the database, leading to
optimized models
▪ This process can be driven 24x7,
periodically or event based
ML	DataLake
Jan W. Veldsink MSc
Real implementation 2018
Jan W. Veldsink MSc
In 2018 we started
Jan W. Veldsink MSc
AI - Platform Roundtrip
ML	DataLake
AI-ML-DataLake AI-Machine	learning AI-ML-Actuation
Alert	and	Case	management
Jan W. Veldsink MSc
Surveillance
▪
▪
▪
▪
Debit/Credit card
Trades
Internet
News
Social
Email
Chat
Documents
Reports
Reduced cost

fraud,non-compliance, misconduct
Detection through
sophisticated scenarios
Risk based prioritization of alerts
and reduced false positives
Transactions
Communications
External
▪
▪▪▪
Surveillance
▪
Dataset = ORG Customers
with only CDD=A
Dataset = NP Customers
with only CDD=A
Split on NP - ORG
Anomaly model per peergroup
Age category _ Account type
Filter anomalyscore > XX%
Anomaly model per peergroup:
SBI-2 code _ Account_type
Filter anomalyscore > XX%
OutputCreate explain
clustering
OutputCreate explain
clustering
Jan W. Veldsink MSc
Card_fraud
Jan W. Veldsink MSc
Best Of Both worlds: Fraud Detection
Candidate
Fraudulent
Transaction
Validation of
Fraudulent
Transaction
Jan W. Veldsink MSc
Topic-maps
Jan W. Veldsink MSc
Monitoring and Predictive services
Monitoring
Fraud
Anti money laundering
Correspondent Banking
Terrorism Financing
Market abuse monitoring
Some product rest risks
CDD
Customer Integrity
Conflicts of interest
Client Screening
Sanctions
Jan W. Veldsink MSc
Anomaly patterns / peer groups
Dataset = ORG Customers
with only CDD=A
Dataset = NP Customers
with only CDD=A
Split on NP - ORG
Anomaly model per peergroup
Age category _ Account type
Filter anomalyscore > XX%
Anomaly model per peergroup:
SBI-2 code _ Account_type
Filter anomalyscore > XX%
OutputCreate explain
clustering
OutputCreate explain
clustering
Jan W. Veldsink MSc
Event / Signal / ALERT / CASE
Events
Transactions
Signals Alerts Cases
Customer	data
Interesting	events
Inside	and	Just	outside	the	
thresholds
Rules	/	Fuzzy	logic	/	
Scorecards	/	
Dynamic	profiling	/	
Machine	learning
Rules	/	Fuzzy	logic	/	
Scorecards	/	
Dynamic	profiling	/	
Machine	learning
Intelligent	
research	/	User	
assisted	learning	/	
Machine	learning
Alerted	events
Research
Real	cases
AI AI AI
Jan W. Veldsink MSc
Jan W. Veldsink MSc
Jan W. Veldsink MSc
Jan W. Veldsink MSc
Jan W. Veldsink MSc
Jan W. Veldsink MSc
8 building blocks
Jan W. Veldsink MSc
How to do ML in teams..
ML/AI expert
Data
Labels
Model
Jan W. Veldsink MSc
4 T Model - Agile AI
4 t’s of AI
Task
Research AI
Create AI
Operationalize AI
Team
Diversity
Power to execute
Power to think
Ability to think differently
Trust
Focus
Mandate
Technology
AI ecosysteem
Research tools
Jan W. Veldsink MSc
Jan W. Veldsink MSc
AI is a business task
ML/AI expert
Domain Data
expert
Business Domain
expert
Jan W. Veldsink MSc
Data Scientist
Jan W. Veldsink MSc
Decision engineering
Jan W. Veldsink MSc
Decision engineer in AI age
• Decision intelligence is an engineering discipline that augments data
science with theory from social science, decision theory, and managerial
science.
• Its application provides a framework for best practices in organizational
decision-making and processes for applying machine learning at scale.
https://en.wikipedia.org/wiki/Decision_Intelligence
Jan W. Veldsink MSc
Place at RaboML
Role Fte’s
Lead 1
Team 2
Data-support 1
Virtual	team 4	-	8
IT	-support 0,25
Projected capacity 2019
A place to experiment
and work
ML/AI expert
Domain Data
expert
Business Domain
expert
Data
Labels
Model
A place to work on
business projects
AI(BigML)-Desk
Jan W. Veldsink MSc
Jan W. Veldsink MSc
RaboML
Simple
Emergentie/
TransitieComplicated
Complex
Unordered
Ordered
!40
Jan W. Veldsink MSc
8 building blocks
Jan W. Veldsink MSc
Design thinking
Jan W. Veldsink MSc
Key Take aways
• Design an architecture for Machine learning and AI
• Data -> ML -> Production
• AI is a business task, design your organization to support this
• Look at Decision Engineering as the task to be covered
• Start experimenting
• Keep experimenting
• Involve as much business as possible
• Educate and train staff and Senior managment
• Building the right team!
Jan W. Veldsink MSc
ART OF AI
Machine Learning and AI
made beautifully simple


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DutchMLSchool. ML Adoption

  • 1. Jan W. Veldsink MSc 1rd edition | July 8 - 11, 2019
  • 2. Jan W. Veldsink MSc THE ART OF AI AI - IN - A - CORPORATE Jan W Veldsink MSc

  • 4. Jan W. Veldsink MSc Fraud Detection 5-25 Alerts are true hits 10.000.000 Amount of daily transactions 100 Daily alerts on fraud With analytics we are able to capture large portions of the fraudulent activities. RABOBANK
  • 5. Jan W. Veldsink MSc Fraud Detection: Rules Since 2009 FUZZY LOGIC
  • 6. Jan W. Veldsink MSc Event driven architecture
  • 8. Jan W. Veldsink MSc The split Scoping Knowledge aquisition Creating Business Rules Data / Interface changes? Specify change in a RFC IT change Validate Business Rules Pas Business Rules toe Business Rules BusinessEngineeringICTconfigurationandchange Definine Business Rules Deliver change Testing changes Yes No Change done RFC
  • 9. Jan W. Veldsink MSc Scoping Knowledge aquisition Creating Business Rules Data / Interface changes? Specify change in a RFC IT change Validate Business Rules Pas Business Rules toe Business Rules BusinessEngineeringICTconfigurationandchange Definine Business Rules Deliver change Testing changes Yes No Change done RFC The split Business IT
  • 10. Jan W. Veldsink MSc The organization
  • 11. Jan W. Veldsink MSc What we have been using since 2008
  • 12. Jan W. Veldsink MSc What we have been using 2018 -
  • 13. Jan W. Veldsink MSc How to do ML in execution.. Model Logic / Rule / AI Engine Predictions
  • 14. Jan W. Veldsink MSc RiskShield – Overview // target RaboML RiskShield ML environment ▪ RiskShield Server comes with an in- built standardized Interface (PMML) supporting AI driven models ▪ The results of AI driven models will be stored to the database, leading to optimized models ▪ This process can be driven 24x7, periodically or event based ML DataLake
  • 15. Jan W. Veldsink MSc Real implementation 2018
  • 16. Jan W. Veldsink MSc In 2018 we started
  • 17. Jan W. Veldsink MSc AI - Platform Roundtrip ML DataLake AI-ML-DataLake AI-Machine learning AI-ML-Actuation Alert and Case management
  • 18. Jan W. Veldsink MSc Surveillance ▪ ▪ ▪ ▪ Debit/Credit card Trades Internet News Social Email Chat Documents Reports Reduced cost
 fraud,non-compliance, misconduct Detection through sophisticated scenarios Risk based prioritization of alerts and reduced false positives Transactions Communications External ▪ ▪▪▪ Surveillance ▪ Dataset = ORG Customers with only CDD=A Dataset = NP Customers with only CDD=A Split on NP - ORG Anomaly model per peergroup Age category _ Account type Filter anomalyscore > XX% Anomaly model per peergroup: SBI-2 code _ Account_type Filter anomalyscore > XX% OutputCreate explain clustering OutputCreate explain clustering
  • 19. Jan W. Veldsink MSc Card_fraud
  • 20. Jan W. Veldsink MSc Best Of Both worlds: Fraud Detection Candidate Fraudulent Transaction Validation of Fraudulent Transaction
  • 21. Jan W. Veldsink MSc Topic-maps
  • 22. Jan W. Veldsink MSc Monitoring and Predictive services Monitoring Fraud Anti money laundering Correspondent Banking Terrorism Financing Market abuse monitoring Some product rest risks CDD Customer Integrity Conflicts of interest Client Screening Sanctions
  • 23. Jan W. Veldsink MSc Anomaly patterns / peer groups Dataset = ORG Customers with only CDD=A Dataset = NP Customers with only CDD=A Split on NP - ORG Anomaly model per peergroup Age category _ Account type Filter anomalyscore > XX% Anomaly model per peergroup: SBI-2 code _ Account_type Filter anomalyscore > XX% OutputCreate explain clustering OutputCreate explain clustering
  • 24. Jan W. Veldsink MSc Event / Signal / ALERT / CASE Events Transactions Signals Alerts Cases Customer data Interesting events Inside and Just outside the thresholds Rules / Fuzzy logic / Scorecards / Dynamic profiling / Machine learning Rules / Fuzzy logic / Scorecards / Dynamic profiling / Machine learning Intelligent research / User assisted learning / Machine learning Alerted events Research Real cases AI AI AI
  • 30. Jan W. Veldsink MSc 8 building blocks
  • 31. Jan W. Veldsink MSc How to do ML in teams.. ML/AI expert Data Labels Model
  • 32. Jan W. Veldsink MSc 4 T Model - Agile AI 4 t’s of AI Task Research AI Create AI Operationalize AI Team Diversity Power to execute Power to think Ability to think differently Trust Focus Mandate Technology AI ecosysteem Research tools Jan W. Veldsink MSc
  • 33. Jan W. Veldsink MSc AI is a business task ML/AI expert Domain Data expert Business Domain expert
  • 34. Jan W. Veldsink MSc Data Scientist
  • 35. Jan W. Veldsink MSc Decision engineering
  • 36. Jan W. Veldsink MSc Decision engineer in AI age • Decision intelligence is an engineering discipline that augments data science with theory from social science, decision theory, and managerial science. • Its application provides a framework for best practices in organizational decision-making and processes for applying machine learning at scale. https://en.wikipedia.org/wiki/Decision_Intelligence
  • 37. Jan W. Veldsink MSc Place at RaboML Role Fte’s Lead 1 Team 2 Data-support 1 Virtual team 4 - 8 IT -support 0,25 Projected capacity 2019 A place to experiment and work ML/AI expert Domain Data expert Business Domain expert Data Labels Model A place to work on business projects AI(BigML)-Desk
  • 39. Jan W. Veldsink MSc RaboML
  • 41. Jan W. Veldsink MSc 8 building blocks
  • 42. Jan W. Veldsink MSc Design thinking
  • 43. Jan W. Veldsink MSc Key Take aways • Design an architecture for Machine learning and AI • Data -> ML -> Production • AI is a business task, design your organization to support this • Look at Decision Engineering as the task to be covered • Start experimenting • Keep experimenting • Involve as much business as possible • Educate and train staff and Senior managment • Building the right team!
  • 44. Jan W. Veldsink MSc ART OF AI Machine Learning and AI made beautifully simple